Best Tankless Water Heater Replacement in Colorado Springs CO

Jorge was courteous and professional throughout the whole process of replacing our leaking anti-siphon valve and two hose bibs.

Extremely disappointed. Our water heater went out yesterday and I called around to a few places to try and get it replaced today. Smith Plumbing and Heating said they could do it today. I asked for a quote and was given a quote of $1,097 plus the $40 permit fee. The technician or in other words salesman showed up as scheduled took some pictures asked questions and then went to his van to get us some quotes as we were interested in both a normal water heater and a tankless one. About 45 min later he came back in with hand written notes of what they had to offer. OMG, the first tankless was $9,997.00! The other tankless quotes were between $4 and $6K! The best quote he had on the 50 gal tank was $1,497! $400 more than the quote I got on the phone. When I mentioned the phone quote the salesman got a bit flustered and called back to the office and did in fact find the person that said the quote she gave was $1097. We were never really given that offer while the salesman was there, but we did ask if they could do it today as promised and they stated they couldn't do it until Wednesday. I then asked the salesman (who we thought was an installer) if he was qualified to install and he said that he wasn't. At that point, I felt duped and we decided that Smith Plumbing and Heating was not what we had seen on their website or on the initial phone inquiry. The salesman was extremely polite and professional and I actually felt sorry for him that he got put in the position he did.UPDATE: Thank you for your reply to my review. I'm sorry you felt torched by it. I felt torched by your company. Ryan was very professional as I stated, however I would recommend that when you send a technician that isn't qualified to do the service that they let the customer know up front that they aren't qualified to do the actual repair. Regarding the $4-6 K estimates, those came from Ryan. He didn't give me a $2997 estimate. The phone estimate for a 50 gal heater was $1097 and I wouldn't have agreed to the $1197 price (I was on speaker phone and both my wife and I heard it). You stated that your company would have installed it the next day, but Ryan stated that the earliest you could do it was two days later. Also, you stated I didn't make a decision until 4pm. Ryan left our house at 1:58 per our home security system. Just for your information, I got it professionally installed the next day. The plumber showed up at 2:30 and was done at 4:30. It passed inspection first time and I paid $1K for the same brand/quality water heater you would have installed. So in the end, I've found an honest and reliable plumber and I know who not to call in the future for any plumbing needs. Thanks for letting me clear up your inaccurate statements.

Prices are very reasonable - service and response time were great. Highly recommend to anyone looking for a local plumber

Woke up this morning to find out the water heater was leaking! I looked and called around because I already knew the price was going to be high as a giraffe’s neck lol! I checked Home Depot and they had a same day service option on the site. I submitted my request and they called in 15 minutes. Delta mechanical sent out Andrew, this dude is awesome! He was able to get my time slot moved up, replaced everything that needed it and get my hot water going in a hour and a few minutes.

The best thing was the price and professionalism Andrew showed. I high recommend him!

I have been working with Oak View Mechanical for the past 2 years and can say that they have never let me down. I am managing 50+ houses and can only work with reliable contractors - Oak View Mechanical is one of those! The staff and owners are providing only the very best service, no corners are cut and no false information provided. Thank you for keeping up the good work - you can count on me sending you more business!

Luke did an excellent job, and I would definitely recommend him and this company again! I received over 6 bids to install a water heater and he gave the best price, best equipment, and quickest installation of all the bids. He was able to do the install the day after the water heater arrived from Denver.

Benjamin was awesome! Took him 30 seconds to find the leak and another 30 seconds to fix it. He explained what happened and how to prevent it in the future. He even checked the water heater out for an estimate and offered to check out the rest of the plumbing for issues if I would like him to. He was friendly and I will be requesting him specifically for any future plumbing needs. Thank you Benjamin 🙏

I wish I could still recommend this family plumbing business. They were friendly and reasonable when they installed my water conditioner.

But the professionalism ended there. I've tried to call Father Daughter (and contact them through their website) to get other plumbing work done, but they seem to have disappeared off the face of the Earth. Tonight the water conditioner they installed has sprung a leak where they attached it to our water line. I tried to call them again... and their voicemail box is FULL.

Folks, something happened here. Either they went out of business or decided to take a long vacation (without updating their voicemail or website). Incredibly unprofessional.

Now I'm scrambling trying to get someone to my house to clean up their mess.

Excellent work, Very knowledgeable. Thank you Angel, Dominic and Brandon

Steve was so amazing and helpful. Very knowledgeable!!! I was able to scheduled an appointment day of. Thank you so much! I look forward to updating our new home with WireNut.

This is an outstanding company. To a person they are totally professional. This is one of the first times I experienced a repair company that actually wanted to ensure I was satisfied and happy with their work. They were very respectful of our home, they were kind and courteous, and totally knowledgeable about their work. I highly recommend them for any HVAC work you many need.

It seemed like we were getting a good deal from these guys, so that's why we selected them. We were assured by our sales guy, Jeff Jennings, that he would be the project manager, so he would make sure everything went well. However, he pretty much disappeared after we signed on the dotted line. The project had several issues, all of which took a lot longer to resolve than we were led to believe. Also, when the A/C failed to cool our upstairs, they told us it was a problem with our ducts, so we would have to hire another company to test the ducts and fix them, which would be another few thousand dollars. That would have been nice to know before we hired them. Jeff had also convinced us to buy the whole-home humidifier. He said it would work so well that we could end up with condensation on our windows. This was another lie. The humidifier has been worthless--it did nothing in the summer time, but I thought maybe it would do better when we were running the heater, but it also has done nothing all throughout the winter. We asked them to help us configure it, in case we were doing something wrong, but there was nobody who seemed to know how to use it! We definitely regret hiring these guys--I would definitely NOT recommend them to anyone!

Tyler took great care of us and got us back up and running so we could use our hose again. I appreciated his patience with me as he took the time to walk me through everything every step of the way! Thank you for a job well done!

I had noticed a water leak from my water heater, called Yellow Dog and they came out that same day to assess the leak and had it repaired the same day of my call. Josh and Shivawn were kind, responsive, professional, and did the work for an amazing price!

Consistently superior work.

DO NOT USE THIS COMPANY!!!!! Please don't think for one second because it says Veteran owned and operated than will do a good job. One Tech I had was a great person but Eddie was a snake and talked a good game. He will rip you off and not complete the work. You will try to ask for them to make it right and they will leave you on read with no reply. I'm 100% disabled veteran trying to fix my father's house how just past away. Fake prices, Fake people, never on time, and won't finish a job. They are great and saying sorry and let us get back to you. So, don't use them and if you are looking to get scammed don't pay them in full!

Master Rooter schedulers Felicity and Sharmane were very responsive and provided a sewer technician who came to the home on Sunday for a clean out and scope as part of the inspection for a real estate transaction. The technician who came, Frank, was excellent in his ability to provide a clear line with the mini jetter technology to clear the build up from the washing machine. He was professional and cleanliness was evident as he took pride in clearing the line to acceptable standards so it is functioning properly. He was immediately able to provide a USB for the video of the post cleaning/ clear sewer line. I will recommend them to all of my clients who need their sewer lines cleaned and cleared!