Best Sewer Jetting in Cleveland OH

Detailed work & efficient

The downpour that came April 19, 2017 hit us hard. We had 2 drains in our house back up. We contacted them via email from their site like it said to. I selected it was an emergency and explained my problem. They never got back to us. My business went elsewhere. My mother also used these guys a few weeks ago. They tried to get her to buy 30 grand worth of crap. Another plumber came in and did it at a quarter of the price. These guys suck. Will never be contacting them again and have advised my family and friends to stay away from these guys.

I called this company on Jan 12 at 8:00 am to schedule an appointment to fix a broken sink trap and replace the kitchen faucet. I was told my time slot was 2-5 PM for that same day. At 4:40, I called them to see if they were still going to make it by 5:00 pm. I was told, No, sorry. We're running behind and won't be there until 6:00. Does this work for your? Unfortunately, I had to say no as I have two kids under the age of two and we start our nightly routine at 6:00 pm. I don't have an issue that they were running late, it happens. My issue was that I had to call them and find out they were running late. If you knew that the repair technician was running late, why wouldn't you call me and tell me? I think a company with 5-stars would be more proactive. After a short discussion, they rescheduled me for Sat from 10:30-11:30 am. At 11:35 am, the technician was still MIA. So I called them to find out what happened, but didn't get ahold of anyone. They returned my call a few hours later (understandably, the main person was at a family/church event). This was the second day in a row that I had to call them when their tech didn't show up or have enough time to show up. By this time, I was upset and left my original negative review on Google.

A day after I made the post, they called me and instead of being apologetic, I was lectured about how their technicians are busy and how google reviews can destroy a company. I don't need a lecture in Google Reviews or excuses. After two attempts, I expect a 5-star company to be willing and ready to fix the issue...which they were. They offered to replace my kitchen sink faucet for free (oh, I ended up fixing my own sink trap issue because I had water all over my kitchen floor). I was told that they would call me on Thursday to reschedule for Friday (which they did, but not until after 5:00 PM). By that point, I was done with this company.

Take my review for what it is, one person's experience with this company. I will never try to do business with them ever again.

Just had these guys come out today, and I was very impressed with the service I received from this company. Will use them again in the future, they are professional and prices are fair. Will highly recommend.

From the woman who answered the phone to the plumber that came out, they made my emergency situation more bearable. They are so professional, courteous and honest. I will highly recommend them to anyone who needs a plumber and they will always be my go to company!

We had water issues near our tree lawn and didn’t know the source. Ryan was very knowledgeable and worked hard to identify the source and fix the problem. We will definitely call them again if we have any plumbing needs.

Receptionist is very rude for a slight miscommunication of where my company was located. I don’t know how their work is but if it’s anything like their customer service, good luck.

I’m so glad I called Pompeii’s plumbing!! They were able to give me same day service on a water tank replacement and my family was able to take hot showers that same night! Their customer service was great! The girl I spoke to when I called was very knowledgeable and extremely patient with all the questions I had! From the moment the crew came (ON TIME I might add) I knew I was in good hands! The guys were professional and considerate of my home, and were able to diagnose the problem quickly, and give me on the spot pricing. I’m so glad I chose Pompeii’s plumbing!

A waterline burst over our kitchen ceiling on Christmas Eve. Roto Rooter came out on Christmas day to fix the problem.

Cleveland Plumbing Guy is truly professional and know their stuff. They were honest and gave me the right advice for unclogging the drain. They suggested installing a more accessible cleanout and offered to do it at reasonable price. I have hired them to perform this task. I like how professional they are with an attitude to delight the customer. I hope to use them for all plumbing issues in the future. The owner is personally involved in making sure that he is providing the right solution to address the needs.

Colin replaced a leaky shut-off valve to an outside tap. Great job!

Great service, very easy to deal with at a very affordable price! I highly recommend Jon and his team!

From efficiency of the office staff, to the expertise and courtesy of Scott Carey and his crew, this company will be on my call-back list. I will recommend CAREY PLUMBING to my family and friends. Great care and concern was given to categorize the most important work to be done within my project and answer questions.

We own a few rental properties in the area and Approved Plumbing is the only company we use. They are professional, knowledgable, and quick to respond. We've used them for everything from replacing pipes and plumbing systems in century homes, to installing all our plumbing in a new construction project. Mike, Luke, Jeff, and Russ are GREAT. They can always diagnose the problem and we know once its completed it will last for quite some time. Can not recommend this company enough!

We had a sewer drain in the basement backing up. I made a call to Parma Hts Sewer and drain on Monday morning. The dispatcher gave me a window between 3;00 and 6:00. Jason showed up just before 6:00. Jason did a great job. I will call again when needed. Thanks