Best Line Repair in Cleveland OH

Very timely arrival. Very friendly plumber. Really knew his work well. Did a great job for us replacing the valve on our toilet.

Matt was professional and tidy. He also explained things thoroughly!

I am very pleased that I called Five Star to clear a bathroom drain.....Kamran gave the complex problem a lot of thought and competent concern and resolved the issue with minimal invasiveness (thus cost) for me....I will be calling him for all future plumbing issues in my home as I find him to be extremely competent , fairly priced, and most certainly trustworthy.....you won't go wrong dealing with this business....

Excellent explanation of the problems encountered.

Found Sean last year and glad I did. He does a great job and explains everything to you prior to doing the job. So if you need a great plumber call Sean.

The downpour that came April 19, 2017 hit us hard. We had 2 drains in our house back up. We contacted them via email from their site like it said to. I selected it was an emergency and explained my problem. They never got back to us. My business went elsewhere. My mother also used these guys a few weeks ago. They tried to get her to buy 30 grand worth of crap. Another plumber came in and did it at a quarter of the price. These guys suck. Will never be contacting them again and have advised my family and friends to stay away from these guys.

Very pleased with their quick response time to my situation and Peter was very polite and professional. Also very nice to see younger people taking an interest in the trades and enjoy what they do. The office and scheduling staff was also very helpful and friendly. I will absolutely use them again and highly recommend them.

Called out to inspect drain in walk out basement doorway to see why it was overflowing into basement. Inspected using previously installed clean-out and through walkout drain. Told me pipes were mostly clear but they couldn’t jet due to previously installed corrugated tubing. Also told me drain pipe was different than gutter downspout piping. I told them previous plumber said all pipes ran together but they said I was wrong and the previous plumber was a “hack”. I just ran water through open gutter pipe and observed water moving in drain pipe. They are all one system.
Professional in the beginning, but quickly turned arrogant when questioned about job.

Left a message for a bathroom remodel quote over two weeks ago and never got a call back.

The service was excellent! The people who came were kind and explained everything. I would ask them to return and recommend them to everyone.

Did wonderful error free work, very professional. They know what they are doing.

I initially called about what I thought was a clogged drain and it turned out the entire sewer pipe between street and house needed replaced. I'm a younger, first time home owner and didn't really know what to do here (my parents just knew people, which I don't) but Mike helped through the whole process. The actual replacement seemed to go very smoothly and professionally, and I felt informed throughout. I did ask around about pricing, and this was the cheaper option as well (potentially due to the fact that there is no big company overhead). Overall, very pleased and will contact for future work, should it be required.

Excellent customer service! Very knowledgeable! Resonable priced and insured/bonded. Fixed my drains, and also put in water heater for me in 1 day! Thank you, Bravo Plumbing!

Called on a Sunday morning. Answered questions and arranged for service. Their guy was super nice and extremely informative. Outstanding service and very reasonably priced considering it's a weekend. Will definitely call again if ever needed.

Amazing company highly recommended!! They came out fast, got the leak fixed and their prices are very reasonable!! Definitely give these guys a call before ANY big box company!!

Looking for a fly by night contractor. Look no further. This company will charge full price but end up only do a fraction of the work. We asked that they share some camera footage before jetting our drains and they didn’t share anything and came out and jetting one downspout for under a half hour for $800 dollars. It’s not clear if that is the price per drain or the half hour rate because they never sent an invoice. They also strong armed my wife to give them a check before they left, even though they only jetted one (already cleaned a year prior) downspout, which probably didn’t even need to be cleaned. I asked for them to share the footage before starting the work, but they did not. When I said I was disappointed that they did half the work for the full price they didn’t respond to multiple requests for the paid invoice for our records. This company is a scam, we’ve had great experiences with a numerous plumbers in Lakewood, we should have ignored a recommendation to call Chris Baggot and Northeast Plumbing and Mechanical. I’m reporting this scam artist to the BBB. Avoid them at all costs.