Best Home Plumbing Services in Cleveland OH

Central air had an issue that was quickly addressed, professional and responsive.

We are in the process of buying a house. The Air conditioner was noted to be faulty on general inspection. There was rust over the furnace, concerning about an ongoing or past leakage. Also the AC was running intermittently. The recommendation was to consult a qualified contractor. We made a big mistake by hiring Smylie One to inspect the HVAC system. Their technician who inspected the house said the control board was faulty (cost to replace - $671). Also, he mentioned that the H/E collector box was cracked (cost to replace- $1228). Thus overall cost to correct these problems would be $1900.
Based on their evaluation, we asked seller to pay for repairs.
The seller had the HVAC inspected by his own contractor, who said both the control board and H/E collector box were fine and did not need to be replaced.
Meanwhile, the seller still offered us $2000 to use for repairs if any needed which we accepted and signed the contract.
The next day though, a supervisor from Smylie One went to inspect the HVAC again, and he completely disagreed with his own techinician's evaluation. He now said that the AC coil and the drain pan are rusted and actively leaking and he would recommend the AC to be replaced based on the age and condition of the AC.
Based on the initial evaluation from their technician, we decided to take the $2000 for AC repairs. If we had known about the condition of the AC which came out in the second report (which completely contradicted with their own technician's initial report), we would have asked the seller to replace the AC.
Instead, now we have a complete contract and I need to bear the expenses to replace the AC before I move into the house, just because of the incompetence of Smylie One's technicians.
Knowing my distress and dissatisfaction from their work, Steve Smylie, the owner of the company called me, tried to make it sound like it wasn't their mistake and he tried to make a deal with me by providing me, what he made it sound like, a very good deal. He would install a basic Bryant AC for $4000, which he said was $2000 below their usual price.
Meanwhile, I contacted another HVAC agency who quoted me a straight price of $4000 for a new more expensive American Standard AC (without any sort of special deals)
All in all, I am extremely dissatisfied with Smylie One's service. I think their technician was extremely incompetent and failed to detect and report a simple leak from the AC coils (Even me, not an HVAC expert, could see the rust outside the HVAC unit and suspected a leak, but was then misled by the findings of their technician Mikhail Aronov)
Secondly, they charge extravagant amounts for their services, evident by the fact that they would charge $2000 more than other contractors for installing an AC with lower retail price.

Kamran did an excellent job. I was very pleased with the ability of him to get to my house in an emergency situation, help assess and fix the problem timely, and do it with a very reasonable fee. He was extremely friendly and I will absolutely use Five Star again if needed. Thank you!

Plumbing 911 were great! Very professional, friendly, knowledgeable, and timely in fixing our plumbing issues. Would definitely recommend them!

Korbin and Chad were very professional and thoroughly explained what the plan was, the results, and how to prevent future issues. They left the area cleaner than when they started! They identified the problem and completed the repair. Thank you!

Timely, friendly and pricing is outstanding. I recommend!!

I had a crushed in sewer line with roots, the guys came out dung down over nine foot ,and replaced the line ,when finished , cleaned up yard , did a great job.

Horrible customer service

Stan and Kevin did a Wonderful job, Experts, on time and Job done right, very professional, honest, up front and very experienced! Top notch and clean, experts of the trade Thank you!

Thanks again for a great service. Prompt and responsive. Excellent work at a great price.

We needed an under sink, water filtration system installed. North Ohio Sewer and Drain was able to access our needs and clearly communicate to us the steps necessary.

These guys were lifesavers. 7:15 PM discovered a big clog that shut down our master bath and kitchen. Had guests coming and couldn’t wait to get it fixed. Sent a message through Thumbtack and Harrison called me within five minutes. After explaining my dilemma, Will arrived within an hour. He worked hard to get the drain unclogged and had us up and running quickly. Their responsiveness saved me all kinds of hassles and pricing, especially for an after hours call, was reasonable. I will definitely use them again.

We've used NEPM for years now. They are very versatile, they even put in our new driveway. They work hard and get the job done. Their pricing is fair and negotiable. Call them for anything ....

They do great kichen and bathroom remodeling and have been in business for 70 years

Daniel did a great job for us replacing the main shut off valve and fixing issues with our hot water tank. We highly recommend him. He walked us through the process and accommodated our schedule to ensure we’d have our water turned off for a minimal amount of time. He was professional, polite and shared his expertise, so we could make an informed decision to add an expansion tank. His finished work looks amazing.