Best Backflow Prevention in Cleveland OH

I have used HJacks for my rental property for about 4 years. Called and they came the same day. All issues were fixed and we are all happy. Would always recommend them to others!

So,
I called Monday 9:00am to request a tech come to my house and install a New thermostat and do a pre-winter check up on my unit, I was told that someone would call be back ASAP, no one called, I called again aground 1:00PM and asked why nobody called me back, The lady said she was sorry and would reach out to the tech again to have them call me, nobody called back... I called again at 4:30 and said the same thing again! she said sorry again and said a tech would call me ASAP, no one called me :-(
on to the second day Tuesday, I called around 9:00am and said nobody called me the day before after 3 phone calls to them.. I was assured that someone would call me ASAP, I even Confirmed that they had all my right info, yet again no one called me back.. I called the office AGAIN around 2:00pm to say i was STILL waiting! still no one called me back....
Moving on to day 3!!! Wednesday! I called and said yet again!! its been 2 days and several phone calls to them and nobody is getting back to me to scheduled a time a tech can come out to my home, which is by the way only 10 mins from their shop in Bedford! But yet again!! nobody has called me back!!!
who knows maybe they do good work, maybe they don't..
that's IF you can actually get them to call you back to schedule a tech to actually come to your home.

This company went to my mother's house and cut MULTIPLE holes in her ceiling. After figuring out the toilet drain(hole #1) wasnt tub drain, The kid then proceeded cut another access hole to repair a leak in the tub that took him over 10 hours to do(max two hour job). The repaired trap is now protruding out of the hole #2 and hanging lower than the ceiling line. THEY do not stand behind their work and from the looks of these people they look like they use to stand behind bars!stay away

They arrived at our home as soon as they could, did estimations through the home, then started the work, the estimations were reasonable, but can be pricey, the work was done efficient and fast and solved our problem

The company was responsive and provided insight to significantly reduce the cost of the project. We are new to the area and definitely will use them for plumbing and heating work moving forward.

We are satisfied with the services Neptune Plumbing & Heating recently performed. The technicians are courteous and knowledgeable. The office staff are friendly and accommodating. Service call appointments were on time with a telephone call to confirm that the technician was on his way.
We recommend Neptune Plumbing & Heating to anyone.

Excellent service all the way around. Came first thing in the morning after calling at 9pm last night. Kevin was very professional and set expectations, as well as asking our preference on the repair. Cant speak to price because we didnt shop around before getting the repairs and have never had a plumbing issue before, but I am very satisfied with the work done and service received.

We’ve used H Jacks a number of times now and each time has been a great experience. The most recent was a new air conditioning install and everything went smoothly. We’re all set for summer.

Mike Bemer & his apprentice were personable, very competent, showed up on time and very willing to answer questions - that they were not being paid for. Installation and repair took less time than predicted and came in at 2/3 their estimated cost. Bemer is a family firm we have used previously - eight years ago. They still do excellent work.

I don't have the words to express how wonderful these guys are. Kenny and Chris were professional, kind, quick and so efficient. I wish I could give them more than 5 stars. They fixed everything I needed fixed and I would recommend them highly. When i called to make the appointment I spoke with Dale and he was really helpful and professional too. Thank you guys!

Showed up promptly and was very professional. I would highly recommend the service.

Fantastic professional service! From your initial call - throughout the entire experience - Plumbing Tech provides world-class service!

Scheduling service was easy, they came when they said and handled everything promptly. The technician who did my install, Mike, was great. Easy to work with, explained everything to me and made sure all my questions were answered. Everything looks great and works perfectly.

poor job 😢 cheater and liar talkes very nice but does ugly job

Straight to the point