Best Water Replacement in Chicago IL

Loved the fast and easy kitchen faucet replacement we had courtesy of Pete and Noah today! Incredibly professional, timely and efficient. Replacement made same day onsite. We will definitely be calling again for any upcoming needs!

I have been using these guys for years, and I have always been happy with their work. Sam was thorough and pleasant, and he did a good job. My only caveat is they are not cheap! But I do feel like you get what you pay for with home repair.

The serviceman was knowledgeable and informed me on all the work that needed to be performed along with pricing and warranty time period. My wife is at ease now that the work is done and that's what counts.

This is a real five stars. I have dealt with a few plumbers in the city and there is often the back and forth of going to home depot, overcharging on materials, unclear statements of work and finally, the age old surprise bill at the end. Jan and his crew were so transparent, professional, and efficient that I will never go with another company in Chicago.

As a business owner with little time, I need fast, honest, professional work done by a company I can trust. They arrive on time, give you clear details of work needed and get the job done correctly! I highly recommend First Chicago Plumbing!!

My friend did! Total scam, never provided estimate when asked, plumbers that came out didn’t know what to do. Kept going up on prices and even lied on hours worked! Don’t yes this company!!! Not professional a total ripoff! We will be contacting Better Business Bureau

What I have come to learn is that 24 HR Emergency Plumber Chicago INC operates on grounds excellent customer service and total reliability. I have always used them and every time I hire, they deliver.

Antonio was very professional, polite, and very helpful.

We hired Edwin based on his reviews and we were not disappointed! He rerouted a gas line and installed a whole house water filter system. In both cases the quality of his work was excellent! He is conscientious and instructive and his prices are fair. What more could one ask for!

We've hired them twice now. There wasn't any problem with the guys' professionalism, attitude or the work they did. Be aware though, that they charge a flat rate determined by the job to be done. Since any two jobs are not necessarily, completely identical, you might end up paying for 2 hrs of work when only 30 min. was needed.

Great location for events.. this was the Pizza Festival ?

Plumber (Charles) came out to look at a water fountain at my business. He sent me an email a few days after with a quote and what needed to be done. I responded to his email three times and never received a response. I've called 4 times to schedule him or another plumber to come out to fix it and have been told each time someone will call me back to schedule a time. It's been a month now and still no one has reached out to get this fixed. No one can help me when I call their number and they continue to tell me to wait for them to reach out. Don't waste your time with this company.

I hired this company based off of the many good reviews before mine... Juan and his company lived up to the positives reviews ... I hired him for one job that turned into 3 things...as far as knowledge Great! Juan...the guys a nice guy and professional ... Price he was fair and gave me a brake on thing one... I think if I shopped it I could of got thing 2 cheaper But I gave it to him to get it done ... and thing 3 I felt was was too high priced but thing 3 I had to use him for... Would I recommend Yes! ... Over all he was fair against his competitors and less expensive then many... where I felt he was High, it was his honest charge so it wasn't like the guy was taking me to the bank... and hes up front, not pushy just what the man wants for the work... not an up charge company or anything like that...He asked for a review and this is my honest opinion ... These companies are all over the board in price so nothings going to be cheap in these areas... I did my home work before hiring this company and have years of experience with this issue... This company over all even though Of the high price comment on one thing was fair... So $$$ aside he knows his stuff and you will be able to depend on him getting it done right and being professional...

Pete and Noah were excellent. Very professional, knowledgeable, and a pleasure to work with. Highly recommend their services and will call them again the next time I need plumbing services.

I called Right Away plumbing to help solve my water hammer issue.

Day 1- Plumber Jorge shows up, drains water system, still have issue. He assures me that his colleague Tony, a master plumber will come the next day to help solve the issue. If he can't do it no one can.
I pay the pre-agreed price of $250 for the hour of work draining my system.

Day 2- Tony is convinced my issue is from air in the lines. Drainage #2 does not help. Tony tells me that removing the air chambers may help. Reading through many plumber forums, I never saw anything about air chambers causing water hammer. In fact, the reason they are installed is to prevent water hammer.... Interesting. But what do I know right? This is the master plumber we are talking about here.

Day 3- Jorge quotes me $388 to remove 4 air chambers. He removes them in 45 mins (and only removes half of 1 of them because it is hard to reach... Charge top dollar and only do half the job... what a joke). While the water is shut off and he is removing the air chambers, I tell him I want a shut off valve installed in between the shower and the sink to see if that helps isolate the issue. They scoff at the idea but I insist. This took another 45 mins. In fact, when they were installing the shut off, they almost put it in the wrong spot! I had to stop them as they were putting it in and tell them it was wrong!

They turn the water back on. Removing the air chambers did nothing. However, once they turn the shut off valve that I suggested, no more water hammer!

Jorge writes up the work order and charges me $650 for 1.5 hours of work. I am frustrated because removing the air chambers for $388 was already insane (but I was willing to pay for an EXPERT'S opinion). They add $250 for the new shut off valve install. I was NOT told that adding the valve would be an additional $250 charge. They should have told me before putting it in. Tony agrees to give me a $45 discount. I tell him that is not enough. He turns to Jorge and says, ok, pull out the new valve, we are leaving. Things were tense. I was frustrated with the price, and Tony was frustrated with me. Tony pulls out his licensed plumber card and puts it in my face to intimidate me. Very unprofessional. He says 2 plumbers for all this time, we are losing money! Well, removing air chambers and putting in a shut off doesn't require 2 plumbers. And neither of you figured out the cause of my issue, I did. I remain calm and collected the entire time, even though I am deeply frustrated.

I pay over $850 for them to drain my system, remove 4 air chambers, and add a shut off valve. And on top of being overcharged, I was bullied by Tony.

If it took their expertise to diagnose the problem, then I wouldn't have had an issue with the price because I wanted the water hammer gone. They are more knowledgeable than me with plumbing, I humbly respect that. But, it is painful to pay so much money knowing that in the end it was my suggestion that isolated the issue (while getting bullied).
Now, I am out $850 and I still have water hammer. At least I know now that my shower is the issue.

UPDATE: I search online forums and read that faulty cartridges can cause this issue. I replace the shower cartridge myself, and problem FIXED. You would think a master plumber would know this. Based on my reading it doesn't seem to be that uncommon of an issue. Now I'm left wondering if they purposely ripped me off, or just aren't very good at their jobs. What a shame. Be careful who you hire! It's sad that they have such good YELP reviews, they certainly don't deserve them.

I hope this review is helpful to others

-Peter Monteagudo, MD, MBA

Great service professional courtesy nice friendly on time. Fixed my kitchen sink in no time

Very professional, experienced and did great work! Thank you to Kuhn Plumbing

Zuñiga was responsive to our emergent issue. They immediately fixed leaks going to the water heater first to allowed the gas company to restore gas the same day. Since it was late in the evening, the remaining gas lines were isolated and fixed the following day

Quick, professional, and quality work. Pete and Noah did a terrific job finding and repairing a leak.

Do not use this company. Had a very horrible experience. I made an appointment and paid for their annual membership after I was convinced by one of the sales person that with $200 annual membership, I will get 10% discount for the service provided in the future. They never showed up on the scheduled appointment and I had to call 2nd time to reschedule it. They never showed up the 2nd time I called and I called again for 3rd time and very apologetic about about the situation. I gave them one final chance and promised someone will call to reschedule and never called me back. After paying $200 annual membership and this type of service will not keep any customers happy. I have no idea how this company received 5 stars with this unprofessional service and their customer service do not feel like working at all. I rarely give a bad review but this is way beyond my patience.