Best Sump Pump in Chicago IL

Loga & Omal were very professional. They respect in my home when they entered by wearing a mask and putting booties on before stepping on my hardwood floors. They provided me a quote they had no hidden additional fees or additional cost. The Work took less than an hour to complete I was very satisfied with the work. They provide me with the information of the warranty on the product that was purchased and letting me know to make sure to go online to apply for the warranty for garbage disposal . I would definitely recommend these two for another job. Great job.

Cross posted from Angie's list

AVOID Jon Baethke and Sons for plumbing work.

Poor. Visit 1: $300 Had a leaky disposall on the sink. Technician was very respectful had shoe slips and wore a double face mask. He repaired 1 section of the ultra cheap white plastic (which was improperly installed by the last plumber from a different company). He tested it and said it worked, I had him fill up the sink all the way and the work began to leak, he repaired it again. We tested in again and it didn't leak, but within 20 mins of leaving tenant checked the other side of the sink and now that was leaking. Technician (Dan Lowry) had to come back to retighten the other side which was jostled during his work. Not a great experience, but not a terrible experience. Also no breakdown of parts and labor on the invoice.

Visit 2: $467 A pipe had burst in the basement during the winter storm. A different company (First Plumbing, fyi they are 60$ per visit not 90$) had come in an emergency to shut it off. First Plumbing were trying to charge 600$ some dollars to repair a ruptured copper tee. Also they turned the whole houses water off, they said to access the valve which unfortunately was installed behind the dishwasher it would cost 250$ to move the dishwasher for liability... wouldn't suggest first plumbing either. I said I'll have JB&Don come to fix it. I was expecting around 300$ again. It was maybe 20$ worth of copper maximum and a 45 minute job. They knew where the pipe was and knew the extent of the repair. JB&Son came out to fix it and said it would be 380 to repair + the 90 visitation fee. I was told by the office (Kathy) the 90 fee would get applied to the work but the technician ensured me this was incorrect. So for 45 mins and maybe 20$ of parts I was charged 470. Expensive, but not the end of the world.

This is where things go downhill.

After completion, the technician didn't turn off the cold water valve in the basement, didn't turn the house main water back on, and didn't check to see if the pilot light on the water heaters went out. This caused 3 days of hot water disturbance for my valued tenants.

Visit 3: Attempted 2000$ charge which was denied, and was still charged 190 for off hours visit. After my valued tenants had to put up with the debacle (and a total lack of apologies from JB&Son) the next technician comes in and tells me that my plumbing was incorrectly installed and that my exhaust vent was disconnected. The charge will be 1,970 dollars to repair 1. Incorrect plumbing - I know that my plumbing was installed improperly, which is why the inline shut off was installed. The cold water inline left open by the last technician (Patrick Sumrall) and after it was closed the hot water worked fine. Glad I didn't pay 700$ to cap my lines when there was already a shut off installed. 2. Vent disconnected. The technician (Josh Hall) told me I had a vent disconnected from the wall, when I asked for pictures it shows the vent clearly connected. He said it would be fixable with self tappers and tape but that company policy is to replace the whole venting system. At most 100$ in parts and 2 hours of labor max. The charge was 1,300. 600$ per hour??? Also I asked the technician to test it with a monoxide detector. He said he didn't have one, but knew there is carbon monoxide in the area. I have a carbon monoxide detector in the utility room which was reading 'green' or non detectable. I called the office spoke to Kathy again and told her of the situation. She said she isn't a plumber but stands by their plumbers word. That this call is a separate issue from my last visit and she would call the plumber and give me a call back. she never called back and proceeded to ignore my next phone calls. Then I was charged 190$ for the off hour site visit. The technicians themselves are pleasant and punctual which is the only reason they didn't get an F. They are stuck at the mercy of the mgmt. But the management at JB&Sons are incapable of understanding the situation, non responsive when something goes wrong, and overcharging for work.

I was scheduled to have an appointment from noon to 2 pm today. No one showed up at 2:30. I called, they told me they are backed up. I asked them for an approximate time they will be here, no answer. I called them every hour for an update. Finally, at 6 o’clock when I called them, they told me they won’t be coming today. I told them I am waiting for them due to a plumbing emergency while skipping to visit my mom at ICU tonite. What a horrible and non reliable service.

If you're looking for an honest plumbing firm that puts customers first, call Rocket Plumbing. Both conscientious and friendly, their expertise is surpassed only by their customer service. It's rare to find a plumber that delivers excellent results without sacrificing integrity. I can rest easy using Rocket Plumbing for my family's needs and would highly recommend them to anyone in the Chicagoland area!

Thank you for coming out quickly and clearing my clogged drain in my kitchen. You have always responded in a timely manner and completed the work professionally and at a reasonable cost.

First Chicago Plumbing did a great job in installing a replacement kitchen faucet and laundry faucet with associated plumbing. Would definitely recommend.

I manage a portfolio of about 75 units ranging from high-end single-unit condos to a few multi-unit buildings all over the city. I stumbled upon Rob West Plumbing after a friend of mine recommended them after meeting Tom at a local networking event. I can 100% percent say that Tom and his team of amazing plumbers has made my job so much easier, and my days a bit less stressful. They are quick, efficient, reasonably priced, and beyond responsive....all things that I could not say about any other plumber that I used in the past. As a company we 100% appreciate and recommend their professional service. They come with my absolute highest recommendation. Give them a try!

What I have come to learn is that 24 HR Emergency Plumber Chicago INC operates on grounds excellent customer service and total reliability. I have always used them and every time I hire, they deliver.

Great service! Reasonable price. Needed a toilet installed. Ian from Goode Plumbing come out and got the job done quickly. Super polite. He even went out to Home Depot to get a part that was not included with the toilet I purchased. Took away the old toilet and cleaned up the work area. Very satisfied with Goode and especially Ian!

We have used Edwin and his crew several times before. He has been a straight shooter and reliable. He has responded quickly when an emergency came up. He has also been honest in setting expectations when the scope of work might be more complex or larger than we initially anticipated, to recommend an appropriate plan of action. I will continue to use Edwin and co. in the future.

(Translated by Google) He came fast and solved the problem super fast 100% recommending, he came at about 3 hours that I called him the same day

(Original)
Vino rápido y solucionó el problema súper rápido 100% recomendando, vino a como a las 3hrs que le llame el mismo día

John Chmura was very knowledgeable. After two days of phoning various companies, I called a neighbor who recommended VanDerBosch. Pleasant interactions, solved the issue with the radiant heat puncture.

Did a great job each time! Highly Recommend!

Great location for events.. this was the Pizza Festival ?

Chuck and Chas are the best! They replaced my water heater with the quickness! True professionals! I would recommend a million times over.

Eric was on time, professional, and friendly. He fixed the problem quickly and made sure to inform me on how to avoid in the future. I felt comfortable and valued as a customer and would highly recommend his services to others.

The service representative arrived on time, were very friendly, performed the job quickly and efficiently and left my bathroom clean. Also, I was amazed that I was given a 30 day warranty on their work.

Drain line backed up into my basement. I called & talked to Bob.. he sent over Joe & Joe to rod main line. They were on time & were in & out in less than 30 min!
Great price too! Thanks guys!

Service technician was knowledgeable and polite. My sink was unclogged. However your bank account will also be empty at the end of the service. Very over priced for a simple job. I only learned this after researching once the job was done. $499 for a simple unclogging. Didn't know that I could rent the same tool from home Depot's for a fraction of the price. Although the job was done, I would consider this unprofessional business practice. Again, the work was great but if you can do a bit of research you could save yourself some money. If you don't care about the cost, then this is the company for you.

-In response to the owner.
The IL Consumer fraud act is intended to protect consumers against unfair and deceptive practices including but not limited to charging for goods and service. Overcharging consumers for simple unclogging can be seen as a misrepresentation effort, equipment, quality of service or skill to perform the service.

(815 ILCS 505) section 2

Objectively speaking: $499 for this service is overcharging. This was not a complicated or unique situation.

Can't say enough good things about Right Away Plumbing. We definitely be calling back when we need the service.