DonaPoind Stribbling (SeekingGOD'SLight)
5 years ago
I don't know why Yelp is saying Allpro is closed because I was just serviced by them today. As a matter of fact they just handed me my receipt complete with company name and address and left 5 minutes ago. Anyway, here is my story.
We called last week about our commode because it was not letting the water go down. They came out and discovered that I had accidently threw a replacement kurieg cup in the toilet and it had stuck. All 4 men; son, husband, including the plumbers have banned me from my Kuerig. (Yeah right; it was a 125.00 mistake not a life sentence) .
In the process of fixing the toilet however, one of the gentlemen accidently broke the lid. I didn't know. I paid them. As I was handing them the money, they lead plumber told me of the accident and it was their duty to make me whole. They were very professional calling me keeping me updated. They finally came out again and explained that they still couldn't find a lid to replace mine, but would I mind them replacing the whole unit? That was integrity. They brought out the taller toilet which we previously had), and the toilet was better quality. I know because we put the previous one in. They didn't try to charge me one red dime. Also if they apologized one more time for the lid..... let's just say I finally understand why my husband gets at me for apologizing more than 2x.
They were kind, sweet, hard working and filled with integrity. I didn't have to beg and plead for them to come out like I did with big named Sears who had me hanging for a month. I tell you, I will hire them for our next home should the need arise