Best Plumbing System in Chicago IL

Josh from Baethke always provides incredible service. They are not the cheapest option but I always have confidence in their work product.

I had a non-emergency issue and scheduled an appointment for a Friday at 5pm and got a window of 5-7pm. The dispatch office called me at 3pm asking if I was available now but I wasn't since I was at work which is why I scheduled it for 5pm in the first place. Not really a big deal I suppose but still strange to me why they would do that. 6:45pm rolls around and I get a call from dispatch again saying the guy won't make it out there and wants to reschedule for next morning, thankfully its Saturday and no work. Guy shows up on time, seems fairly knowledgeable, and rods the pipe. He did spend about 15-20 minutes on the phone after he was done with some other worker, complaining about their boss or something...not too thrilled about that since most of the $400+ dollar service is charged to labor. He also said that I would get a complimentary video inspection and that his field supervisor would call me to schedule a time, even wrote it down on my bill. Days go by with no call but thankfully no more issue with my pipe so the rodding helped. The next week I call asking about my complimentary video inspection and I am told that someone will call me within the hour to schedule a time. Two weeks later with no call I finally get time to call them back and I am told right away that they don't offer video inspection in my area and they don't know why the tech would have offered it to me. Long story short, they fixed my issue but scheduling issues and broken commitments left a bad taste in my mouth. Would not use them again unless they were my only option.

Prompt. Very professional. Explained exactly what they are going to do. Was very happy with results. I will definitely use Vanguard plumbing again.

Luis was amazing. Everything was fixed promptly and all questions were answered. Would not hesitate to use them again for any future problems.

Thank you for coming out quickly and clearing my clogged drain in my kitchen. You have always responded in a timely manner and completed the work professionally and at a reasonable cost.

I used First Chicago Plumbing for the first time recently and was very happy with the experience. Even before booking the job, the project manager spend a lot of time with me answering questions and making sure that I understood the process and was prepared in advance - I had a gas pipe moved so it wan't a standard plumbing job. They arrived on time, worked professionally and efficiently and were able to think creatively to get the job done (old building, modern stove, not quite compatible).
This is my first plumbing job in Chicago so I don't have a basis of comparison for pricing but the cost didn't seem unusual to me.
I have no reservations about recommending First Chicago Plumbing.

Deserves a 5 star rating x1000. John got through 9 years of sewer drain blockage and tree roots and didn’t leave til the job was done. We didn’t know how close we actually were to a full on sewer problem but had already tried renting a snake at Home Depot to unclog it ourselves. Tried and failed, called at least 8 different companies but 24HR is the one that got us through and now I have peace of mind. Will be calling again for any plumbing needs.

Chip and his coworker (who's name I didn't catch) did an amazing job replacing our busted toilet. They were quick, efficient and skilled! Would recommend!

Edwin was terrific, providing quality work at a fair price. Would recommend to anyone and certainly use him again. Very professional and kind.

Just used Eddie for the second time and again very responsive showed up quickly easy to work with would highly recommend and will continue to use whenever I should need a plumber.
One of my exterior faucets cracked over the winter - he showed up within a couple hours to shutoff the water and replace the faucet. Along with recommendations to care for my home.
I appreciate his kind mannerism and quick
Responsiveness.

I have received professional and courteous service twice from this company. Both technicians dispatched to my unit to conduct repairs were knowledgeable and willing to help. Although there were some initial communication impediments, the company worked through them to resolve my issue (gas leaks). I would recommend this group of professionals to my friends/family. I would use them again for future needs.

Needed water line installed for fridge. Did great work, explained what had to happened before work was started and explained what was done after. Very transparent on price.

We are scheduled to have them Friday but they came Highly recommended. look forward to future business !!!

Had an emergency situation and they arrived the same day. Turned out to be an early fix and finished right away. Quick, clean and professional. I will use them again(though i hope not to) if an emergency arises again...
And recommend them.

Aiden and Charlie were great service techs who had our old, dead water heater out in the alley and a fresh new one installed within a few short hours. Highly recommend.

I don't usually leave review but I thought I had to due to the expertise of Eric the plumber. Unlike most Eric is honest knowledgeable and swift with projects. Respectful of situations and best of all best price. 5 stars.

Juan & Ivan came to my home unclogged drain found problem & fixed it. Wonderful professionals, something that is hard to find these days. Yes I would recommend them.

I was able to get an appointment with less than 1 day notice and Anthony did a great job when he was here.

They sent Shane to do a quick sump pump inspection. The service provided was informative and quick with no up-selling or anything thing like that. There is a $50 appointment booking fee but that won’t deter me from using them in the future for all of my plumbing needs.

We were quoted approximately $2000 for 4 hours of work to replace an old concrete utility sink—including removal—which is obscene. The average hourly rate for a plumber according to google is $45 - $150 an hour. We decided to do it ourselves and the materials cost about $120. Add to that $600–let’s be generous and go with $150/hour—and that comes to $720. So, why are they charging more than twice that? I’m happy to pay good money for good work but it’s hard for me to see how they’re not taking advantage of people