Best Backup Sump Pumps in Chicago IL

James I’d number 6381 did a great job. Went above and beyond to satisfy me as customer and took his time. First time using this company and would call them back as long as they send me James.

I talked to Derrick from Rocket Plumbing about a leak I had from my tub. He was extremely helpful over the phone and actually helped me resolve the issue without coming to my house. If I have any plumbing needs in the future, I will certainly use Rocket Plumbing. Extremely friendly, down-to-earth, and professional!

Amazing work! The plumbers were efficient, knowledgeable, professional, and very fair pricing! I will certainly call again for any of my plumbing needs.

I generally do not write reviews for companies unless I am satisfied with them. I did, however, feel slighted by this company today and chose to write this review to provide honest feedback for them in their client interactions and for anyone potentially seeking them for service.

Our initial call with Right Away was easy ad prompt. I had a plumber come out and then after reviewing the costs and problems, decided to use them because of their initial quick response. I scheduled the earliest appointment which was to be today.

This afternoon, less than two hours before my scheduled time, I received a call from not the plumber or the scheduling manager, but a woman asking me if I wouldn't mind rescheduling. I said no, as I had waited for this appointment, and she said she'd call back trying to make my appointment happen. She then called back to let me know they couldn't, and when I voiced my upset at their lack of scheduling priorities or awareness, she said there was an emergency and that took precedence (although not in those words, Celene was in my opinion very curt and rude and lacking esteem for the clientele).

While I do realize sometimes emergencies happen on a companies end as well, I do not appreciate when I am made to feel like other people's plumbing issues are more important than mine, especially when I did my due diligence to schedule in a timely manner. Not only that, but to have it be so last minute to get the notice didn't allow me the day to look for other alternatives.

Sometimes businesses don't go out of their way to keep to their schedules or to their word, or try to find a creative solution to scheduling conflicts. For example, while I can understand that a plumber is delayed at a previous job - if it was my company, I would then ask that plumber to do a later day that day and work the next job nonetheless to try to take care of all the customers on that date that were promised time. I do not appreciate Right Away Plumbing, who I chose partly because of their namesake, delaying my services because they lack awareness of a customer's needs.

I am waiting for Tony the manager to call me back - if I hear anything positive from this company I will update my review. For now, I do not recommend this plumbing company.

We had FLS come into our condo for a plumbing service. Jacob and Santino are very dedicated to getting their job done properly and were very diligent. They alerted us to a problem and went above and beyond in fixing it. Truly appreciate their time, effort, and customer service.

Very kind of nice work job done.
I’m very pleasure. Thank you both of you Jeremy and Kevin.

John Love and his team quickly stepped in to diagnose and repair multiple breaks in my main sewer line. He and his team were a pleasure to deal with. They were prompt, thorough, and incredibly conscientious of not causing a disturbance to my tenants. The price was fair and the work was quickly completed -including the permit process. John has won himself a customer for life, and I would recommend him to anyone without hesitation.

Highly recommend Dominick to anyone! He is very smart, knows what he is doing and can fix anything! Call him!

I contacted CJ Plumbing to have the gas line to my grill extended to accommodate a new deck. Dmitry responded immediately to set up a date and time. He then came out to survey the line and ensured me it could be done easily. Within a couple days his technician came out and performed the work. He checked and tested everything including my grill. I’ve used CJ Plumbing several times and have come to expect high quality work from them. They always deliver!

I worked with Sam to replace a flame sensor on our water heater. We recently re-did our floors and he was able to assess the issue over the phone given his knowledge from previous work. The part was quickly ordered and installed on time without any hiccups. Would highly recommend Chicago Water Heater and Pump Specialist.

This crew was timely, knowledgeable, and honest. When they found an issue--they helped connect me directly with the city so they could come out and assess where they need to repair. I'm grateful for their quick help.

The service is very precious as it mentioned and love to go back again and again....

We were very satisfied with this company Greentech.They were professional, on time, knowledgeable about the process, and cleaned up after. We would highlyRecommend Greentech for your plumbing needs.Augie was our tech and we feel this he treated our home with quality and care. Thanks Greentech!

Do not hire this company! They will take your money and not fix the real problem. In addition, John is very rude and condescending. I’m glad he’s able to afford $1k toilets throughout his home.
After charging $2,500 one day for a laundry room leak/backup, returning the next day for a backup they caused in downstairs unit in both bathtubs, charging $750 to look at that issue and clean bathtubs, shutting off water to a toilet after saying it was leaking and giving a $1300 quote to replace toilet, saying backups were our fault for not taking care of the issue earlier, and finally writing up a quote for another $12k to tear up driveway, replace drainage pipes, and put a new clean out.
Why were we charged all the previous charges if John learned what the issue was at the beginning?
Update: Hired a new plumber. A true professional. Eric Carlson from Precision Today. From the beginning, he gave options, explained everything, and fixed the issues in two days.

Company was assigned via my home warranty service. They came and assessed my water heater, and didn't give me any insight to the issue and just left and never got back to me! I eventually got hold of them 3 days later after leaving messages, texts and calls. when the owner spoke to me, they were so rude and believed they didn't owe me an update until they had spoken to the insurance company, not even just a basic diagnostic on what the issue was. i cancelled the work order and went to a more professional company!

Very professional, knew exactly what they were doing. Cleaned up afterwards and left area almost like they were never here.