Diversey Plumbing and Sewer

Jerry is an amazing plumber. Very happy with the service and price was very reasonable.

Company was assigned via my home warranty service. They came and assessed my water heater, and didn't give me any insight to the issue and just left and never got back to me! I eventually got hold of them 3 days later after leaving messages, texts and calls. when the owner spoke to me, they were so rude and believed they didn't owe me an update until they had spoken to the insurance company, not even just a basic diagnostic on what the issue was. i cancelled the work order and went to a more professional company!

I had an old water heater that died and Diversey Plumbing was assigned through my home warranty. I did get charged extra for an extra difficult job which I believe was fair. Quote was given prior to installation and there were no surprises. The installers were very professional and friendly. I would go to them again with future requests.

This company was sent to me by my home warranty service. They arrived on time and explained to me what their next steps would be. I had a very old water heater that just wasn't getting my water warm let alone hot. They ordered me a new one and replaced it within a week. I'd definitely use them again.

Diversey Plumbing was very professional. They fixed the leak from the second floor Very efficient and EFFECTIVE plus he didn't rake me over the coals!?We are very happy. Thank you Diversey Plumbing!

I haven't seen a worst service of this kind ever. The entire staff is super-rude, especially the owner, they don't pick up the call and if they choose to call back, they take their own sweet time , sometimes 3-4 days.Then, the owner itself is not on the same page with their own plumber. In the end, they didn't do anything to fix the issue and eventually had to hire another plumbing service after wasting whole month with them.Avoid them as much as you can.

It was our pleasure to work with Diversey. The team (both the office and service staff) did a great job from start to finish - diagnosing and responding to our problem, keeping us informed and completing the work. We really appreciate their effort.

Sadly I cannot give zero stars. Anywho, our dishwasher was clogged and the pump sounded to be overworking. This led to a bad smell in the dishwasher after use and standing water, not to mention it wasn't drying the dishes either. All of this was explained on the phone to DP&S as well as telling them no additional water damage or issues near the dishwasher or sink existed.They disregard all initial information given to them and send out a guy who does absolutely nothing besides corroborate what we had already told them. All he does is give us the name of someone that can fix it.We are then charged $75 a couple days later via a mailed invoice. I call in and talk to Bonnie. I explained my situation and that I think it's unreasonable for me to have to pay. I do this in a calm, professional manner as a way to hopefully get to a resolution that works for both sides. Bonnie responds with Oh, so you don't want to pay?!?! and then promptly hangs up.Unbelievably terrible service and just mean-spirited, unprofessional people. DO NOT USE THEM UNDER ANY CIRCUMSTANCE. Bonnie, I hope your day ends better than it started. Cheers.UPDATE: owner's response back is all you need to know. Good day to you.

Terrible. Had a leaky kitchen sink. Came out and said they needed a part and they would have to come back. 2 days went by, nobody communicated with me, rude, terrible service, not timely, no sense of urgency, 2 days later, my sink is still leaking and I have to start over and hire someone else. Save yourself the hassle, don't do it.

They came out within 30 mininutes of the xall. Our toilet was plugged

Jerry was very professional and prompt.

This company does not even deserve 1 star. Worst plumbing company. Do yourself a favor and look for other companies out there.