Best Home Service in Chesapeake VA

Great experience. LOVE to give five-stars - but the price?!
An old natural gas galvanized pipe running under the patio deck that feeds my gas grill finally rusted out. The tech quickly found and repaired with all new copper flex tubbing to a very high standard. In a few short hours and $1,400 later, problem fixed.
Premier Plumbing IS a solid premium company. The support staff and field techs are responsive and professional. Had another plumbing company, ALI-COR plumbing, out months earlier. Their tech told me the odor was propane, suggesting a possible tank leak from a nearby neighbor. Anyway, prices for competent home repair companies is just crazy post-COVID. Brace yourself!

The plumber arrived on time and was very personable. We discussed prices and were able to narrow down the job to specifics since I was 100% sure where the clog was. I appreciated that he listened to me and was able to clear the clog quickly and efficiently.

Friendly staff and helpful.

The team at FSI is top notch. Every step of the way was amazing. We had them replace a 20 year old heat pump and ductwork. Not only were their prices fair, the quality of work and customer service has been incredible. David went above and beyond when helping us with our needs.
On the day of the install we had David, Dale, and Brian on site. They were efficient, respectful, and hard working.
Following the installation, David has been responsive to follow up questions and event came out to check on the system as a courtesy follow-up.
Bottom line: if you're looking for the best HVAC install in Hampton Roads, go with FSI. You won't regret it!

They do the kind of scummy things that you expect from large companies. They provided me three quotes with different levels of service, tried to default me to the most expensive. While this doesn't constitute a one-star review in my eyes, I believe I'm well within my right to rate this company as low as I can if you continue to read below.We had the plumber install a toilet and raise a p-trap up about 6 inches or so. To do this, the plumber quoted us about 1800 for the cheapest package(we live in Virginia and not in a big city, this is pretty high for our area). The plumber proceeded to place the toilet directly on our bamboo floor with nothing below it. He shimmied the toilet around, leaving several scratches on the floor. He then states that the flange on our toilet is not bolted down, and that bolting it down would be an additional 500 dollars(this took about 10 minutes). As he mounted the toilet to the flange, we can see where he twisted the toilet back and forth to secure it because it left scratches on the bamboo in front of the toilet(he did not put anything down to protect the bamboo, AGAIN). When he's done, he collects his money and tells us that someone from his company would be contacting us to fix the floor. To top it all off, the p-trap that he installed leaked and had to be fixed.No one contacts us. We wait about a week and we call ourselves. They say they'll get someone out right away to take a look at the damage. About two weeks later, a flooring contractor comes out and attempts to fix the scratches by covering them up. This does not work. They say they have to order the floor and replace it.We hear nothing from the flooring contractor for two weeks. We ask them what's going on and they said the supplier is taking a long time to get back with them. This is the same supplier that we ordered the bamboo from and we know they wouldn't put this contractor on the back burner. We ordered from them three times and got what we ordered within a week each time.We inquire again in another two weeks, and the flooring contractor hired by Michael and Son's tells us they're waiting for a quote and that the supplier is being uncooperative. We inquire again about a week later and ask what's the deal. They tell us that the floor is ordered. We wait another two weeks and ask what in the world is going on? They say the haven't ordered the floor yet and the supplier is not responding to their emails. They send us the email chain from the supplier and big surprise, the contractor only contacts them when we complain and doesn't call or answer questions asked by the supplier. Within three days of our last complaint, the say the floor is finally ordered.The contractor drops the box of flooring off at our house, doesn't unpack it to acclimate it. They want to come install the floor two days after they drop the flooring off and we tell them no, they need to let it acclimate so we don't have issues with it later.They finally come and replace the floor. They break a threshold to get to the floor so they can tear it up. The finished product resulted in a scratched piece of flooring getting replaced by another scratched piece of flooring, quarter-round with large chips and dings in them from nailing it down, and the threshold they decided to use to replace the one they broke is a different style and color than the one they broke. This threshold does not match the other thresholds and is not even the same color as the floor.We've contacted their customer relations department at least 4 times since the flooring contractor put the floor down and they no longer answer the phone or call us after leaving voice mails. The flooring contractor will not respond to our texts either. We call and ask to talk to a manager and the lady that answer the phone says that there is no one available. This is a terrible company and I urge the people reading this to avoid them at all costs.

The technician, Brandon Roundtree did an outstanding job. He was very professional and knowledgeable about what he was doing. He thought it was going to take long , but had it done in 45 minutes. We had a clog toilet and shower drain. I called that morning and had a appointment for that day. I would definitely use them for all my plumbing problems. I would recommend them to everyone

I’ve used them twice and each time there repairs were less than expected and the job was done correctly

I can't say how thankful and wonderful Mr. Martin and his colleague were this evening! They were very quick to respond to my problem, addressed my issue with quickness and had my a/c back up and running in no time! I would high recommend him to anyone with any issue they fix. He will be my ac guy from now on. Also very inexpensive which was a huge bonus! Thank you again for your reliable service :)

Shane was friendly and professional, and he did a great job explaining everything about the repair!

We used them for many projects during our remodel tile work, plumbing, as well as helping with a kitchen remodel. The company did great work and were very dependable and trust worthy.

The technician pro Daryl Heath arrived early, extremely professional and personable. He answered my questions and took the time to look at future projects.

Garbage disposal broke on Sunday repaired the next day. Good job

Professional and did a great job

We had our heat pump system replaced by Smith and Keene. Installation techs were on time, were very informative and professional. Kept everything clean during and after the installation. John McKinney was exceptional, followed through on everything, was very respectful and professional and answered all of our questions and applied no pressure. It was absolutely a pleasure working with him and the whole Smith and Keene team

Very professional and dependable...always customer-oriented...saved us lots of money over the years (showed us reset button so we didn't have to have a new disposal)

Mike W. and Atomic Plumbing did a great job and I will call them for any future plumbing issues.

Ryan was great. Very informative and tidy!

Called and phone always has a busy signal.