Best New Bathroom in Charlotte NC

I had 2 companies turn down the job, and 1 come out to say that they could not turn off the water to the unit or building in order to replace the ancient Sloan Flushometer from wall to toilet. I then called Queen City Plumbing; Fernando came out on time, gave a reasonable estimate and found the correct water shutoff in the crawl space despite what the other company had said, and successfully replaced a mid-century flushometer completely with a new one with no issues. Very professional and reasonable. Would recommend.

Mathew and his trainee Eli were professional and helpful in pointing out potential caulking issues we may have in the future. Great crew and I would have them back again. Really appreciated how they walked me through exactly what our issue was and what they were doing to fix the problem. Great experience and great guys!

Honest Knowledgable and always available.
Highly recommended.

These guys are absolutely fantastic, we can’t say enough about them! We ended up on the bad end of nightmare plumbing situation as new homeowners. Our home warranty company worked with Charlotte Plumbing Masters, so they were the first on the scene immediately once we started having issues. Our tech Michael was prompt, friendly, informative and just an all around genuine and honest guy; we felt completely comfortable having him on the property if one of us had to run down the street or his work time overlapped with us leaving for work. Once we found out the gravity of the situation (the entire system needed to be dug up and replaced from under the crawl space across the yard and to the city portion) we were dealing with, Tim worked with us to find a cost effective solution that would allow us to use our plumbing without breaking the bank. We were able to find a temporary fix and handle payment in segments. We are so thankful for their kindness, flexibility and honesty throughout this experience, I would recommend them to everyone looking for a quality plumbing job.

Reid was great to work with, highly recommend. Great customer service, very professional, and helped in a timely manner.

The best and fast loading

Very prompt to respond. SUPER friendly!! Great Follow up. Our Technician, JAKE, was very informative!

GREAT SERVICE! I called around and got the run-around by some companies...but Charlotte Plumbing gave me a great quote. They came the next day and fixed my problem with no extra charges. Will use again.

Clog Busterz is THE BEST! We had a leak that we thought was an emergency and they came out immediately (outside of their normal work area!). They were incredibly helpful and took care of our issue quick with real professionalism. Their pricing was very fair and they were extremely kind and caring to our situation (I was freaking out over water damage and you could tell they really cared!). Highly recommend!

Quick to respond, came out same day, diagnosed and repaired the issue quickly, answered all of my questions and was polite and professional - I will be using them again for sure!

# 1 in town for a very good reason!!!

Mike was quick to respond and fair with his assessment of the work that was needed. I will recommend to friends in the future.

The plumber was reliable and professional. I recommend them

I having been using E & E Plumbing for several years for the plumbing needs of our cabinet refacing company. They are reliable, professional, and fairly priced. I highly recommend.

Prompt service, efficient work and clean-up.

Cannon was very pleasant, awesome smile, and very professional, enjoyed having him come out to check out our system and enjoyed getting to socialize with him. He got here at a great time, no rain LOL. THANKS

Great company, great prices. Quick to respond. Highly recommend this company for your plumbing needs!

UPDATE 3/19/2018 to 3 stars (from 1 star)

Roby reached out to me to set up an appointment with a field service manager to check over the panel upgrade and verified that everything was installed correctly. Thank you. I appreciate the time they took to ensure that I was ultimately taken care of. It is very refreshing to see that they are willing to learn and improve from my feedback.

-----------------------------------------------------------------------------------------------------------
Hired Roby to do a panel upgrade in 2017 (from 150 amp to 200 amp.) I was told this was a standard job. I had read many good reviews before hiring Roby and thought this would be straightforward.

Unfortunately, I was very disappointed with their work. To sum this up -- a lot of mistakes were made and it appeared that this job was rushed.

Here is a list of what went wrong:

(1) The electrician who came to my house told me that upgrading the outside equipment/wiring was not part of the scope (which did not make sense to me because if the outside equipment/wiring where the electricity flows into the house is not rated for 200 amp, then it doesn't matter if the inside panel is...). He then called the main office who told him that the outdoor work WAS part of the scope and needed to be completed. Had I not asked about the outside equipment/wiring, this would have delayed the completion. This also indicates a lack of clear communication to the electrician from the main office/project manager.

(2) After replacing the panel/circuits/wiring and re-energizing the circuits, the circuit that the hot water heater is on was NOT properly re-set and therefore did not get re-energized. This left us without hot water for the weekend. There were also 6 mislabeled circuits (i.e. the second floor was listed as the third floor, etc.) that I spent 2+ hours re-labeling that weekend.

(3) A 220V wire that had been disconnected from the panel (before bringing Roby in) was re-energized. This wire was purposely left disconnected as the appliance it had been connected to was removed from my home and the plastic insulating layer on the wire was compromised (I did not want to use this wire for any new appliance or other future use as there is more risk because of the insulation damage). Unfortunately this wire was strung through the entire length of my home and I could not remove it unless I ripped up floors. Roby should have paid more attention to which wires were and were not energized BEFORE completing the upgrade instead of wiring up everything and assuming it was safe to do so. I know it is not uncommon in older homes (like mine) that wires are left disconnected from the panel because they are no longer in use (they are left there disconnected because it is too difficult/expensive to completely remove them from the walls leading up to the panel.)

(4) There was an electrical outlet in the way of where the new, larger panel needed to go. The electrician removed that outlet and did not tell me. My husband later noticed the outlet was missing, so I called Roby and requested that it be replaced, which it was. This indicates lack of attention to detail and possibly dishonesty.

I felt that I had to follow-up on many details and did not trust that the upgrade was done correctly. I felt that Roby was trying to get the job done quickly but not correctly.

We have been using Thomas of With The Flow for over five years. Projects have ranged from small jobs (install a toilet, fix a leak) to larger ones where he installed cabinets and granite counter, a shower, and plumbing for a bathroom remodel, and he has installed whole house water filters in four homes for us and relatives. In all projects, Thomas communicates well before, during, and after the job. Thomas' work is of excellent quality, finished in the timeline he committed, and is of great value. Prices are very reasonable. We are very happy with With The Flow.

Very professional, fast and reasonable. Accomplished quickly without any issues, with what others were scratching their heads for days.