Best Toilet Clog in Albuquerque NM

I had been using Rocketman Plumbing for about 1 1/2 years, always satisfied with work & price.
I called a few weeks ago to have my swamp cooler serviced, explaining it was noisy and not cooling well, after they looked at it, I was told it needed a new motor and bearing, also that the pads could be replaced although they had only 1 season of use. The motor and bearings were replaced by Rocketman, the cooler still was not cooling, actually functioning more poorly. I called Rocketman, explained it still was not working, they sent over a different tech, named Kyle -I believe one of the owners, he was rude and condescending, showing disbelief when we explained how well the cooler had been working before.
my son-in-law came over to see what could be done and was surprised when he found the cooler had never been properly started up, the cycle pump, designed to replace the water every 8 hrs of use, had never been turned on or connected, causing the same stagnant water going over the pads repeatedly, causing them to wear so quickly, straw had been put on top of the pads - don't know why - it was black and moldy! Several screws that hold the side covers on the cooler were missing.
Rocketman Plumbing were the only people serving my cooler for 1 1/2 years - this last encounter cost me $487 to not have the unit properly repaired. Also - as a follow-up, when Kyle left here the 3rd time, he knew I was unhappy with the results and I've never heard anything from them until this review invite.
Would NEVER recommend for any job

Fast, friendly and very professional. They provided three quotes (gold, silver and bronze package) to choose from, and were very flexible in additional considerations. They showed up exactly when they said they would, and the job was done better than I expected it to be!

Professional, thorough diagnosis, friendly, problem isolated and we worked out plan to do necessary repairs. Very happy.

As usual, this company and their employees are amazing. They were earlier than the appointment, professional, fast, and explained everything. Very trustworthy employees and company. We will never use anyone else in Albuquerque.

$1,200 water bill after they cut through a sprinkler line. After repairing a main line, and hitting a gas line (which they billed for) they cut through a sprinkler line. Now they do not answer the phone. Check the Better Business Bureau website.

They were very nice and to the point. Came same day and brought everything up to code along with the new water heater. There were no hidden costs and they did a great job.

Great Service!!! From the time Rachel answered the phone and scheduling Ron to assess the problem later that morning; to Rick & Thomas completing the repairs the following day...they were all professional and maintained Covid-19 safety procedures!!! Will be calling them again if I need their services.

Great service. Honest quote and fast turn around. Highly recommend

I had a leaking hot water tank for my boiler system. I called Ricks Plumbing to have a plumber diagnose and repair the water tank. I left a message and was called back in a reasonable amount of time. Less than 30 minutes. The gentleman I spoke to was was helpful and made an appointment to have a plumber come out two days later which was the earliest possible. fast forward two days and the plumber calls me between the times they said they would and shows up on time. The plumber was also helpful and appeared to give an honest and legit diagnosis, but states he couldn’t give me a price to complete the work. I was directed to call “Donovan” at the same number I made the appointment on to get a price quote.

As soon as the plumber left my home I called The main number to Ricks Plumbing and I left a message requesting a call back to get repair costs. This was at approximately 2pm on a Thursday. As the end of the business day came closer I still hadn’t heard back from Ricks so I called the plumber, who came to my house, and advised him of the situation. I was told they were very busy making call backs and I would be called ASAP. The following day, Friday, I waited until noon for a call that never came so I left another message for Ricks to call me back. By the end of day on Friday I still had not heard back and left a third message.

Meanwhile my water tank is leaking and Ricks has not cared to even call back to explain the delay. I really was hoping to have a good experience with Ricks as they are veteran and law enforcement friendly and had mostly good reviews. The plumber was friendly but not very helpful in getting this job completed. I’m happy to change this review if Ricks ever comes through, but for now I’ve wasted almost a week on them and my water tank is still leaking. I’ll have to wait through the weekend to find another plumber.

Shannon and his apprentice were so compassionate and caring . We had been out of town for medical reasons and came home to quite a few problems . They were here all day and took care of everything for us. This was such exceptional work as well as employees that reassured us they had it handled . What a blessing after the stressful 6 months in and out of hospitals

Miguel and Brandon showed up on time and were able to solve my issue quickly and professionally highly recommend using ncb mechanical

Did not return my call