Best Swamp Cooler Service in Albuquerque NM

I have been using them for years for my 2 properties in Albuquerque and referring them to our HOA, but lately they went down hill. They keep messing up the schedule, there is no communication among themselves, they don't return calls, and I feel that they are gouging. Their hourly prices are huge for New Mexico. I will be looking for a competitor and will not refer them to our HOA. Customer service is very important to me, and they are not providing a good one.

I had an instant hot water heater go down recently, and I originally called the service company recommended by the manufacturer, and they told me they would get back to me with a time someone could come by. I never heard from them again, so I called Comfort Solutions to see if they could help with the problem. They sent a technician, Eugene, out to my house that afternoon, and he was able to diagnose the problem and get the necessary parts ordered for the repair. Eugene was professional and courteous with my wife when he arrived, and I was very pleased with his customer service in general.

It ended up taking a week to get my hot water heater up and running primarily because the parts took several days to arrive (to no fault of Comfort Solutions though), but once they did, Eugene had them installed in good time and charged me a very reasonable rate for the number of hours it took to complete the diagnostic and installation process. The repair has held for several months now without issue, and thus it was time to give Comfort Solutions a positive review. Thanks to Eugene in particular for getting the job done well and being straightforward and honest with me throughout the process.

Mark and his staff are super professional, honest, knowledgeable and dependable. As an added bonus Mark didn’t try to up sell or talk me into something I didn’t need and, as an independent woman, our conversations also weren’t peppered with phrases such as, “does that make sense?” and “are you married?” A real pleasure to deal with this company, I’m quite happy I chose them.

The work ended up being ok. However front door consistently left open while going in and out, the heater was running. Both bathrooms left in slight disarray after work was done. I've had other folks from this same company do a better job. I was contacted by their General Mgr. He said could we check out the problem. A second tech came out and fixed the issues. I will say they do work with the customer and I will use them again.

How to write a review to convey exactly how exemplary LC Heating and Cooling is? Well, I would first start with not only did they arrive right on time to help with my heater, I was able to text them pictures of my thermostat when there were more problems and HE called ME to help troubleshoot. Ultimately, I needed a new thermostat and, again was super helpful, the cost to come back to the house was only for the part - no extra service fee. If you need help with your air, or heating - Luis with LC Heating and Cooling is a very smart choice. Professional, prompt, and polite with exceptional skills. Call them, you will be happy you did.

Josh was friendly and professional. He analyzed the problem and explained the issue to us. Great thing he had all the parts with him and completed the job quickly.

Great cutomer friendly company. Definitely should give them a call.

They say they will get to the job but now seem too busy. Say they will call back, no reply. Now they would rather I find someone else. They don't care that their delay and inaction is causing me to run out of heating and hot water. Their delay canceling the work til the holidays is a big problem, that they don't care about. I will never even consider using them again.

My fall heating/cooling service was provided by Garrad this afternoon. Garrad was very thorough. He methodically evaluated all safety issues related to starting up my furnace for the winter. The Mastercool unit was sealed up for the winter without white scale on the roof or exterior of the house. Great Service. Thanks Garrad!Veronica Martinez

My AC went out and I had called a few companies and decided to call American AC and Heating because of the great reviews. I spoke to some one and I was lucky to get service out literally an hour later. Two techs came to the house and they fixed it in less then an hour and were very through and went above and beyond to help me. Cody was very professional and helped me getting my AC running same day. I will definitely use them again and will refer others to them.

Used Plumbing Express many times at my residence. Very professional and courteous, and always fixed the problem I was having. I will always be a repeat customer.

Best plumbing and heating business In Albuquerque!

great working with you all , I really am enjoying the mini slit heat pump system Adam and Joel were great

Great Company and Service. Guy's squeezed in a new Swamp Cooler install in early July. Called many local plumbers, many don't return calls and prices were outrageous. Guys showed up when needed, had a fair price and did a great job. They are also very clean. They will be our plumbers from here on out.