Best Repair Job in Tucson AZ

Drain Master's sent K.B. to our home to fix a clogged kitchen sink. I was so very thankful that I called Drain Master's because K.B. and his apprentice were amazing! K.B. was truly a master at what he does. He took the time to explain everything that he was doing while working and teaching his apprentice! He was very kind, polite, compassionate, and extremely precise and professional. I highly, highly recommend this company. Thank you K.B. and your apprentice! Amazing people! Amazing job!

Zing Plumbing is our go-to plumber in Tuscon. They are very responsive and quick at what they do. Furthermore, they explain issues in a way that makes sense. Best plumber I've used!

Roy, my tech, was awesome! He was great at communicating with me. He figured out the problem and quickly fixed it. Great experience from start to finish!

Great service!

I have used Pioneer before and been very pleased. Today was no different. Tyler was great!!! Very courteous, professional. I was very impressed. He left the bathroom clean and in working order. Went the extra mile. Thanks Tyler!!

I use them again any time! Did a great job, no tricks no gimmicks. Very good company!

Francisco is very professional. He confirm that he’s on his way to the job site and to confirm when he is leaving the job site. He is accurate at what he does. Explain to you what the problem is before he does services and gives you an estimate how much it’s going to cost before he starts. He even communicates with the client about approximately how much time it is going to take to complete the job. Al Coronado employees always got the job done.

Swanson Plumbing offers amazing service at a great price. He was very knowledgble, professional and prompt. A+ service! Would highly recommend !

Angelo sent Rigo out to replace 7 valves on sinks and toilets, some were leaking badly. Rigo was on time and did a great job! They do a great job and are very reasonable on cost

Bear with me on this one.

1) They installed new 3 new toilets in our home. So far, so good.

2) Maybe a week later one doesn't fill. Another smells like sewage, a little stronger in the morning and evening (in its own little room within the bathroom, so it's easy to isolate the cause).

3) They send out a technician to fix the problems. The non-filling one is easily fixed with a new fill valve. The other one has no visible problems i.e. leaks or p-trap. I am thinking it’s likely some issue with the seal, but what do I know? He recommends using some extra bleach, letting it sit then flushing it down to see if that will clear it up. If not it may just be a defective toilet and we can call back and they'll replace it. Seems reasonable to me, so I give it a shot.

4) It smells the same after trying the bleach. I call back. They send out the same technician, only this time my wife is there while I am at work. Then begins the real ordeal.

5) Upon arriving he uses the toilet and then asks my wife if the smell is still there. Well now it just smells like some took a dump, so no it was hard to tell. That’s so disgusting an unprofessional.

6) He says it’s a problem caused by other bathrooms and sinks that we don’t use as often which then dry out causing the smell. He says those must be run every day. First, if those sinks or toilets had dried out the smell would be coming from those p-traps. This is open and shut on the source because the toilet is isolated in its own small room with a separate door. Second, no one has to use every sink, toilet, and tub in their house every single day to keep a sewer smell out. So he is either lying, lazy, incompetent, or all three.

7) Texting with my wife through all of this, I tell her to ask him to check the seal between the toilet and the floor. He’s says he did already, which of course is impossible without removing the toilet. He then argues that he installed all three toilets the exact same way and there are no issues with the other two, implying that we are just wrong and should live with it.

7) After more discussion, he finally decides to do some actual plumber work. He goes out to his truck to get some tools. Removes the toilet and checks the seals.

8) Surprise surprise, he put on two thin seals instead of the normal thick seal on this toilet!!! The thinner seals were compressed so some air “might” have been getting between them, was his explanation.

Hopefully, the new seal will actually solve the issue. I can’t imagine a much more unprofessional and unhelpful experience. I will never use Tucson Plumbing again, and will sure let everyone know to avoid them like the plague.

Great service and very professional. Thanks!

Alex was extremely helpful and efficient with a same day repair. Highly recommend.

Very professional, efficient, and clean work. Could not be happier with how well the job was done. I would recommend anyone to do business with KMS Plumbing.

We called Glenn because we needed a new water softener as our old Culligan broke and the cost to replace it with Culligan was astronomical. Glenn had a great product and also suggested we might want a charcoal filter based upon our complaints about the taste of the water. Within 3 days he was here to install them. They did a great job, were personable and courteous, cleaned up and hauled away the dead equipment, and it looks like we are set for years to come. One thing we appreciated was the communication. All calls were returned promptly by Glenn himself. He was here to do the work, and when his schedule went awry on installation day due to another customer's water emergency he called us to let us know we'd be getting the install a little later in the day. We prefer to help out local businesses that do a great job and we would use Sampson again.

This company installed my new under-sink filter 7 months ago and I have been very pleased with it. I recently called them as I needed help with finding and replacing the 2 filters. They not only came out, but installed 2 new filters and left me with 2 additional. I have dealt with Don and John and a newer lovely young man whose name I forget, and they have been super friendly. helpful and I won't hesitate to recommend them and use them for all future plumbing needs

charged too much for service. backed out on a project because i said plumbers think they are doctors by what they charge