Best Repair in Seattle WA

I've used Rapid Rooter several times. Their pricing is very reasonable and they do one thing very well which is clear your clogged drain. They helped me clear up a drain issue that was holding up my bathroom remodel and allowed me to continue with the project. I'll definitely use them again.

Service quality was very good, professional, and fast, but they were over 30 minutes late and very expensive for a simple leaking facet repair. The work was less than an hour and was a simple gasket replacement, yet it still cost $300! Perhaps this is the going rate for hiring a plumber, but I have to imagine there are much cheaper alternatives.

Unfortunately, this review is to warn others so they do not experience what I experienced. When I woke up to the sound of running water on Christmas Eve, I knew a pipe had burst somewhere when the weather warmed up after a week below freezing. I immediately turned it off at the house and checked the meter to ensure it was not running and my shut off was successful. I called a few companies and Gene Johnson answered (on Christmas Eve!) and scheduled me for the following Wednesday. The technician who came out was wildly unskilled. He did not have customer service communication skills (he informed me the charge would be more than the $60 service call because “he had to go buy waders” and had to “crawl under my house”). Is looking for a broken pipe in the crawl space of a house not par for the course with plumbing? After returning from his shopping trip, he (maybe) crawled under the house but eventually came out whining about how hard it would be to get his tools in there, and I would need to hire another company to pump out the standing water (ok, so your plumbing company doesn’t do that?) and then produced an $1800 quote with random charge codes and generic language. I kept assuring him that the standing water was not from a leak (the water had been off for days) and was a result of recent heavy rains and ground water behavior. He offered no knowledge or understanding of hydrology or the behavior groundwaters, surface waters, water tables, etc. And his estimate containing random charge codes, included No narrative, no discussion of the standing water, no description of the break, type of pipe, length of pipe, etc. I certainly did not book with this company and was fortunate to get another plumber out on Friday. Wouldn’t you know it? The pipe break was in my detached shop; some pvc couplings had cracked. It wasn’t even under the house! This company and their technician charged me $343 for a leak detection service they did not provide and produced an $1800 quote for something that wasn’t broken! After days of waiting for a call back, I finally got an email from the guy’s supervisor saying that he reviewed the notes, and the techs performance wasn’t in line with company process and procedure and he would issue the refund. And I still continue to get impersonal and generic marketing outreach from the company “owner” welcoming me to the family and giving me a $20 gift card to refer others. Never would I refer someone to this company!

Best sushi in town!

This plumbing service exceeded my expectations. They were responsive, reliable, and delivered outstanding results in ensuring proper plumbing in my home.

Best company ever to work for and company wise ......

Dave was great!

Two Brothers Water Heater Repair is the best experience I had in customer service and price. Called in the morning, they asked for a picture and after sending one, Chris came out around 10:30am and finished the job within two hours. I will recommend them to my neighborhood, friends, and family. Thank you for being part of our community.

I made a call to have our tankless water heater repaired and they came out the same day! (wasn't even an emergency) Sean and Josh came out to do the repair and I couldn't be happier with both of them. 2 great guys that were very Knowledgeable, respectful and got the job done pretty quick. I was very impressed with both of them. Great service guys!!

Anthony has helped us out on many sewer inspections. He is reliable, smart, and very focused on customer service. He is our first call when we need a sewer scope for our clients.

Will was in and out in a flash! Fixed our shower faucet, great work!

I had a plugged toilet. Mike Yardley came out and fixed it for me. He was extremely pleasant and professional. I will recommend Roto-Rooter to friends and family. And if I have another problem, I will call again. Thank you.

I am so happy with Armin and his assistant Jorge! I had a clogged bathtub and called Rapid Plumbing for help. They came over right away and assessed the situation. It turned out the problem was much larger than a clogged drain! They were so dedicated and stayed until 9:00pm to ensure the problem was resolved and Armin was satisfied that everything was working correctly again. They were very professional, polite, and very clean. They disinfected everything before they left. I felt so guilty for keeping them on a job so late, but I was so grateful for their hard work and dedication to getting the job done correctly. I wholeheartedly recommend Rigid Plumbing and Drain Services and will use them in the future for all of our plumbing needs!

Outstanding from start to finish! Repiped my entire house in 2 days, professionally! From quote, to actual work, to drywall repair... ZERO complaints! Thanks for an amazing job!!

Needed help replacing a leaking spigot in our garage. They were able to get it done same day (on a Sunday)! Communication was great, they were very accommodating to our needs and repairs were done well and quickly! Will definitely be using them again if we need further plumbing work!

I used Bob Oates Plumbing for a sewer relining, Patrick Gavino was great. Coordinate the entire project, worked with my neighbor for access addressed all my concerns. Great job.

Nick and the team did a great job. They arrived on time and finished when they said they would. Completed the job in one day!

I had Ryan plumb for a new tub, shower, and bathroom sink. He also installed a new toilet. Ryan always showed up when he said he would, was very good at communicating, very respectful of my home, and is HONEST. His installation was professionally done, and he cleaned up after each visit.
Ryan also installed a recirculation pump which produces instant hot water to the bathrooms that are located on the opposite side of the house where the hot water tank sits. This now saves us several gallons of water each time we turn on a faucet instead of waiting for the hot water to arrive.
I higher recommend Ryan for any of your plumbing needs.

Watch out for these guys, as they will try to rip you off as much as possible! Very dishonest people.
They inspected our 5-yr old tankless water heater and identified that a part had to be replaced. After we gave them the go ahead on replacing the part (heat exchanger) worth < $300, without our consent, they replaced the whole unit (which they provided themselves with a 60% mark-up for $2,000). And then they threatened consequences if we didn't pay the price immediately.
When we asked in a respectful manner why the mark-up was unreasonable and why we hadn't been notified of switch from part replacement to unit, Evan (owner) started using curse words and started threatening.
After we paid them, we asked for our old unit (one day after their service), they said they had tossed it out and it couldn't be retrieved.

Having said all of that, they responded promptly with a same day service and everything was back online and working after 3 hours, so if you don't mind them stealing from you, this business can be a good choice.
We recommend getting a 2nd opinion if they tell you the unit has to go.