Best New Systems in Reno NV

Installed reverse osmosis filter under sink and never checked to see if there was any leaks and water line had puncture holes in it. Would not work with my schedule and told me he was going to call me back and that was a month ago. I will be changing it myself because plumber is unreliable. Find a different plumber to do your work.

They came same day. They were respectful. Covered their shoes to keep our floor clean. Communicated with my landlord for ease and we’re very polite.

Service was good. However tech did not clean up mess. Left rusted water all over our garage. And garbage on floor

I wish I had more stars to give Wiley's. I am so thankful for Wiley's and their customer service - I WAS a customer of Sierra Air, do not use them! Sierra Air came out to do yearly service, I was on their preferred service program. Technician that came, did not seem confident in what he was doing, spent time in attic and finally came down and said we have a problem, discovered the heat exchanger unit had cracks, corrosion and stress and there were traces of carbon monoxide through-out my house. Mind you, I hire a company to be able to trust them. The technician could not answer my questions, just asked if I had space heaters, I said no, and he basically had nothing to say, I called his manager, he started asking my questions like, am I experiencing headaches etc. Also, I have detectors in my house none of them have gone off. So you could imagine how I was feeling at this point. They said they would send out a new tech which turned out to be from their design department. Turned out the first technicians tools he was using was faulty and was not working properly. At the end of the day, this guy had me talked into a sale of 7K, and pretty much worked off my emotions and fear.

Luckily, I spoke with a friend, referred me to Wiley's and I got a second opinion right away, Mike with Wiley's came out right away, he was very knowledgeable, eased my mind and made me feel comfortable that I was safe. He went through my house checking for monoxide, no detection. He said I do not need to replace my heater, that my heater was working fine, there was no detection of carbon monoxide and when I do need to replace it, it would be around 4000, not 7000. I asked him if he thought I should have them service the unit just in case Sierra Air didn't do it right, he said he was not comfortable charging me for a service I did not need. He went further on to explain how the monoxide detectors work, what to do if one did go off and that if I needed anything to please reach out to him. When I asked a question, he knew the answer. I also have a friend that works at a plumbing company here in town and also said Wiley's is fantastic.

If you want someone you can trust and a company that is honest and doesn't work off commission, reach out to Wiley's they are the best and looks out for your safety and best interest

Mike one of the technicians verbally stated a week without hot water was not an emergency unless we get paid extra for it and we'd have loved to pay extra for it, unfortunately Mike answered the phone at a number given to us by our home warranty company and he couldn't be more bothered to discuss the issue, cursing several times, talking over me, and laughing, belittling the fact that a house 6 people and 3 kids have no hot water, Mike and subsequently Vanallen plumbings stance that there is no emergency unless Vanallen gets paid extra (Vanguard as professionals can not assess the situation take ownership and call for a fee increase? Wonder why..... Popular football game weekend... Go figure Mike stated we just don't work Weekends to my wife after the big game they do? well if your paid extra and no football Mike and Vanallen does, but it's situational. Currently carving out as much time as I need to bring attention to Vanallen Plumbing and their core values and the pillars that make up their belief system as a business and ensure on my end that today every warranty company that gives them warranty work will know, it's my goal to hopefully show the warranty company's the reasons why they should eliminate sending work orders to them, I personally have been a technician for many years but am traveling currently or I'd have not bothered Mike and Vanallen during football, Mike refused give me his bosses number, fair. Enough but when you call every person on the website or the main number, it just goes straight to Mike.

We had a great experience with Royal Service Plumbing. Marcus was every bit of wonderful! He showed up on time and fixed our leak/valve perfectly. Most importantly, he was kind, professional, honest, and highly skilled. Top notch customer service and attention to detail.

Scott arrived on time, was vert pleasant, and did an excellent job servicing our heaters. We look forward to having Scott out to our home in the spring to service our AC units.

The Best in town on prices, service, and cost on parts. Highly recommend Alexander for your HVAC needs always a great experience thank you guys.

Replaced hydronic heating boiler. Excellent service and quality of work. Very responsive! Would highly recommend!

My service appointment was excellent. The technician took great care of my furnace.

Useless

Great company to work witg. I was very pleased with how smooth the process went to have our HVAC set up/installed. The workers were professional and nice. I honestly have no complaint. I would highly recommend them.

Best darn plumbers ever!

Polite, professional and knowledgable. Always helped with our geothermal pump well and injection well problems.Would highly recommend.

Great experience! I reached out on Yelp in the morning and had an appointment by that afternoon for my broken AC. Jason came out and was able to diagnose the issue and set us up with a temporary fix while we waited for parts. He is friendly and extremely knowledgeable. Would recommend this company to a friend.

We contacted Weston Plumbing on the morning of September 5, 2017, which was our first day of School at the Tahoe Truckee School of Music!.
We had a clogged toilet which I had tried to fix myself with no luck.
Weston Plumbing got down there before our first student arrived that afternoon and quickly & completely solved the problem, much to our relief. Thank you so much! - Ben Martin, Director Tahoe Truckee School of Music

Great to work with, quality install at a great price.

I had an absolutely incredible experience. I had a pipe burst on my landscape irrigation that was pouring water. Honestly I didnt know what to do. I called this business and the owner came out in less than an hour. He quickly resolved my issue and was extremely professional. I would highly reccomend this business.