Best Hour Emergency Service in Reno NV

Would use them again! They're friendly, professional, and rapid! Monica was very helpful and understanding during my stressful situation.

The plumbers from this company performed an excellent job, and we have no problem recommending them. 100% skilled men!

I called Hansen plumbing to repair a slow leak in my crawl space. Their plumber came out, crawled under the house and then told me that a lot of my plumbing was not up to code. I told him I just wanted the leak fixed. He asked me if I just wanted to put a bandaid on it. I said no, I wanted the leak fixed properly. He said it would be $700. I told him no thanks. I called another reputable company. They sent out a plumber who replaced the leaking section of pipe and replaced some other piping that wasn't in good shape. Their bill was $400. The guy from Hansen was trying to play us.

Replaced my water heater and brought it up to code through my home warranty provider. They were professional and did a nice job. The extra I had to pay to bring it up to code was reasonable.

We had a great experience with Royal Service Plumbing. Marcus was every bit of wonderful! He showed up on time and fixed our leak/valve perfectly. Most importantly, he was kind, professional, honest, and highly skilled. Top notch customer service and attention to detail.

I have been a member of their comfort club for over 5 years, the people are great, very professional, know what they are talking about, they service my furnace every year, and recently had their electrical dept. install a new electrical breaker panel and a transfer switch so I can use my emergency generator plugged into my house instead of using extension cords. Great service and dependable.

These guys are great to work with. Responsive and do quality work.

Roto Rooters technician Marcus did a fantastic job diagnosing & fixing our shower all in same day even in a rain storm at the top of Kingsbury. Thanks Marcus !

Great company i have rental on Sparks needed a plumberLooked st reviews and chose HansenFrom Taylor in the office to Clarence who did the work they were friendly efficient and reasonably pricedHighly recommend

Dawson was a delight while he was here.
He replaced the pressure restriction valve (I think) took care of a shower head drip and replaced a back yard hose connection.

We had the estimate on Wednesday. They had a new ac unit and furnace in and working on Monday. Every HVAC company told us the are 3 weeks out. Jim and Marco were fantastic. At one point we had 5 company trucks in our driveway. Everything from the estimate from Eric to the completion was teamwork. Also a great price! Can’t recommend them enough.Bill and Tamara

I had used Don Weston Plumbing for a number of years, and always had to put up with the benign neglect of usually taking 5-6 calls and as many weeks to hear back from him or have him show up, since that seems to be the way it works in Truckee. Recently, Don led me on for more than 3 months for a job he said he would do, including having me pick up and pay for parts for an aspect of the job. I finally simply asked him to let me know if he was going to actually do the job, after 3+ months of excuses, weeks of rescheduling walk throughs, and more broken promises. He didn’t even have the courtesy or respect to respond, so I got another plumber to do the job. The plumbing supply house would not take back all the parts Don had me buy for the job he bailed on (some cut pipe), and Don refused to refund me for those parts. This lack of professionalism to follow through on completing a job, and not have the simply courtesy to give me a yay or nay on it, but also the ethical shortcomings for not paying for the unreturnable parts - tells you all you need to know about him. Even in a heated conversation with him about him bailing on the job, he would take no responsibility for his behavior. Tradespeople and contractors are in demand in Truckee, which breeds arrogance in some thinking they can do whatever they want and treat people with disrespect. It doesn’t take a lot to be honest and treat people with respect - Don needs some more practice. Lots of other better plumbers out there to use and avoid the headaches.

Guy was great, Hard working. Fast and cleaned up well..

False advertisement. Called on a Sunday morning because my house had no heat. Even though they advertise 24 hour service I was informed that there was no tech available until Monday. We used them for work before but we won't be calling them again.

These guys really know what they're doing with hydronics