Best Toilet Repair in Reno NV

I called river city after noticing a musty smell. They were at my house within an hour. Phil and Denver were very professional, quick, and just nice guys. They were super kind to my kids too, they loved watching them work and now my oldest son says he wants to be a plumber when he grows up! I will definitely be calling these guys for all my plumbing needs. highly recommend!

I had a great experience with this company the technicians (Marcus and Anthony) were awesome they were both detailed with my concerns..going to use this company again

Excellent fast service from Tracy and Robin. Appointment was scheduled for 12:00-1:00 PM, but Tracy got here early at 11:15 AM. and was done by 11:45 AM.

Extremely unprofessional, late, will never recommend this company to anyone. 3 day job took 3 weeks. Extremely unorganized. Do not use this company.

They were contracted by our home warranty to fix a leak on a pipe coming from our water heater. Their guy fixed the leak, but then said our water heater is now broken (it's only a few years old), left us with no hot water, then apparently quit his job that night. Now we have been without water for 2 days and their office won't schedule our install until next Tuesday, leaving us with no water for almost a week. Their dispatch, Yanessa says she can send a guy out over the weekend but it will cost us time and a half out of pocket. Really rude like we are the problem. We had a leak and after your guy comes out, it's turned into no water for us. Supremely unreliable, Supremely unprofessional, and Supremely dissatisfied.

Very professional, reliable, punctual. They gave us great customer service and stood behind their work. Best in town!

Rich and Jake came to our home within 20 minutes when our hot water tank was leaking. They are very professional and took the time to explain everything to us. They are very knowledgeable, reliable and helpful.

Thank you, thank you Gibson Plumbing, Your help and expertise in installing our range hood is so appreciated. I will remember your name and refer you to anyone I can. The service provided by Zach was awesome.

Luke is a lovely man and a plumber that can take care of all your needs. He’s friendly, cheerful and he gets the job done quickly, without mess. Give him a call. We’ve had him do a number of jobs for us and we’ll call him next time too.

Fast and good service. Professional staff. Cleaned up after repair, good communication!

They are very knowledgeable.

Don is a wonderful person, with wonderful service. He has been to my house multiple times, and I have always been pleased with the service. I have recommended Don to others several times. Sorry to be so late in posting this review, but I need Don again, and the world needs to know how great the service is from Don. Thank you, Don, .my friend.

Gary R. Watson, M.D..

Danny did a great job and answered all my questions.

S&S replaced my old water heater. They did a great job and also added an expansion tank. They quickly got the old one out and the new one in. Same day service was much appreciated as well.

Horrible service, quoted me $1700 for a hot water heater instulation, and then switched to 2700 because he had to remove the old one and bring in the new one. I bought a hot water heater for 600. And carried it in by my self. The plumber was lazy didnt look like he wanted to be at work. $2000 for labor is discusting

There is a reason these guys have the most reviews. I used to use another company for plumbing until he made it obvious that I should look elsewhere. Our sprinkler system main valve busted which necessitated us going without water. We actually waited for a plumber we liked and trusted for the better part of a week with no water. Total mistake.

-The Last Guy: kept feeling me out for how much he could charge me with no real price structure or even upfront pricing on supplies. Then charged the max he thought he could get away with.
-These Guys: have a standard hourly rate and will tell you prices on items before they are used.

-The Last Guy: was vague about the issues and then charged me for items that were not even used.
-These Guys: told me it was impossible for him to have installed such items and then explained why the item he actually installed was not to code.

-The Last Guy: clogged my entire house's water system with mud and debris, then took no responsibility for it claiming he was only hired to replace a single valve and had no other responsibilities after that...even though his repair caused the debris issue and he claimed that he stood by his work with a 1 year guarantee...just words apparently.
- These Guys: were upfront, on time, polite and diligent. They repaired all the issues caused by the last guy and at half the price. I guess that's what work ethic and integrity looks like.

Jack and Enrique were absolute professionals and have won a customer for life. Thanks guys!

Brianna was super on the phone. Logan did an EXCELLENT job on fixing our leak. Had to replace entire part so rings would be guaranteed to fix correctly. Don't know about comparative pricing so can't say about pricing. Did not charge by hour.

Wow most expensive plumbing company I've worked with. But service is nice and professional just prices are way high.

Jacob Hahn was on time, very polite and knowledgeable. He finished his work promptly and let us know all we needed to know about our system. Thank you for your great customer service and expertise!