Best Water Softener Replacement in Raleigh NC

From the awesome phone rep Eula who got me a fast appointment to the very professional and friendly tech Daniel Brown, I was beyond happy with the services I got this last time. I have been using this company for awhile now, but this event tops all events. Please use this company, you will NOT be disappointed. Fast, reasonable and VERY friendly/customer service oriented.

Aaron is a quality person and a better plumber.

Attendant was professional, on time , and polite;

Very happy with the service Eugene provided. He showed up on time and finished the job on time and within the promised budget. Was able to smartly handle a surprise - regulating gas pressure - without any issues. He successfully installed our tankless water heater and was patient and courteous while answering the many questions I had. Highly recommend him for your plumbing needs.

He installed a water heater but was not the brand we agreed upon. He had every opportunity to tell me he was installing a lesser brand but didn’t. The price was the same. This company is a scam. Never again

I could not speak more highly of my experience with Michael & Sons. The representative I spoke with on the phone was succinct and polite. I was notified that the technician was running late due to another job an hour before my window was even up. Our technician Luis Rivera was very professional, very kind, and very quick. Highly recommend!

We switched to this company after another “local” company burned us big time. Everyone that we’ve dealt with from this entity is super professional, polite and well spoken. Most importantly they’ve been honest and direct. We keep them on for our biannual maintenance and anything else we need.

I recently purchased a gas double oven to replace my electric stove. The Technicians at Poole's Plumbing, Inc did an excellent job installing my gas line. They arrived on time, called in advanced to confirm appointments and were professional and efficient in installing this new gas line.
I would definitely refer them or have them come back for any additional work at my home.
They recently also installed a new water heater, same great service

Doalton and Charlie from 1-800-Plumber, arrived around 8:30 am to assess our damage and get my approval to proceed. Later, the owner (?) and another associate showed up and the four of them proceeded to tear up our stained ceiling.

Holes were cut near each of the two ceiling stains. Hand probing could detect no moisture near the perimeter of each of the holes. A third hole was cut with similar results. In the meantime, water was run in all upstairs showers, toilets. tubs and sinks: still no moisture.

Meanwhile, Charlie, who was flushing the toilet in our “purple” bathroom, notice that it was loose on its base and rocked when pushed aside. That action was followed by a small flow of water near one of the holes. Further inspection exposed a faulty connection of toilet to base: it’s flange was higher than the surrounding tile. This meant that when the toilet was flushed and tilted slightly, water leaked around the outflow tubing, ran along the outside of that tubing, and dripped off it at its lowest points above the stains.

Two solutions were presented. First, replace the flange. That would entail hand shaping the replacement, and would involve tearing up some of the tiles. Second, replace the toilet with one that sat lower on its flange. The second was chosen based on its being much cheaper and much less destructive.

It is 2:30 pm, the toilet is installed, their mess is cleaned up as best as could be done, and their trash is being hauled away as I type.

Long job, difficult issue, but well done. And the overall price, though higher than we initially assumed, was fair for all the time and labor.

I would definitely recommend this company.

I can not say enough great things about PK Plumbing!! Two separate times I was in a jam with two bad faucets outside. Edwin was super professional and extremely polite! Both times were during Covid 19, and he was super conscious of his surroundings. Edwin and PK Plumbing will definitely be my go to for and plumbing needs. He was very honest and straightforward to do business with. He is truly a master at his craft. Thank you Edwin for helping out in extreme short notice!!!

Lucas and Walker were professional, knowledgeable and efficient. Welcome back anytime - but hopefully not soon!

I needed some plumbing services on a holiday weekend and although I didn’t have someone come out, Mike was happy to give me tips on my specific situation over the phone. It helped a ton and I appreciate him taking the time to share some industry knowledge. Highly recommend.

Harrison did an excellent job explaining all the steps he took to mitigate our issue. Very kind and polite and answered all of our questions.

Jason and Patrick did an outstanding job, completed the job quickly and it was on the budget that I recently received.

I called Justin in the morning to get my new water meter connected to my irrigation system. He came over that afternoon and got it hooked up. Much appreciated.

Went with another company that did not require an upfront service fee

Great service