Best Water Softener in Raleigh NC

Zack and Bryson were professional, prompt and courteous. They both went out of their way to answer our questions- their counsel was much appreciated.

Aaron is a quality person and a better plumber.

My AC went out so I called Weather Master and scheduled an appointment. I told them what I thought the problem was, which is significant. They said they had an opening in a few days. I told them that I could do that day as long as they were done by 1 because I have to go to work. Audrey put it in the notes and assured me that they could do it. The day of the appointment I waited and waited. I finally called at 12 and spoke to Audrey again and asked if they were still coming. I reminded her that I had to leave at 1. She put me on hold and called the dispatch to inquire. She came back and told me that the service provider was held up at the house on the schedule before me and she would call me by 12:30 to let me know either way. At 12:37 a different lady called me to tell me that the service provider was free and could get to my house by 1. I told her that I had to leave by 1 and if the provider couldn’t be here and diagnose the system by then, he would be asked to leave. She told me that he was 20 minutes away and would not be able to do that and asked if I wanted to reschedule the appointment. I told her I did not because I prefer to work with companies that were committed to professionalism. The then proceeded to “apologize” saying that the company does no do time block scheduling and has no guarantee to be anywhere at a specific time: “sorry” for the misunderstanding. I replied that there was no misunderstanding. I was clear that I needed to leave my house at 1 when I scheduled the appointment and Audrey understood and noted it in my remarks. She started to argue again under the guise of an apology. I decided that it wasn’t worth my time to stay in a fruitless conversation about integrity and we said our goodbyes. Now here I am, at 1:03 completing this review.Follow up edit:I had someone (possibly a customer service rep but they didn’t identify themselves as such) call me after I posted this review. We spoke about what my expectations were and they took ownership on where they dropped the ball. They offered to make it up to me but I have already scheduled an appointment with another company. I updated my review from 1 star to 2 because of the nice phone call. It seems like they do actually care about the customer’s business. Take the 2 star review with a grain of salt because they never got the chance to do any work for me. I hope this helps someone down the line.

Amazing plumber. Great service!

You really have to be careful with this company. Make sure you get everything in writing and you understand what they’re going to do. Lesson learned, I don’t think I would used them again.

Zachary Barrett was very professional and helpful while creating our estimate. He explained the whole process, showed us all his findings, answered all questions, and even gave us pointers on what we might expect based on his experience. He gives the sense that he cares about the outcome for the customer and would be a valuable asset to any company.

Came right away to fix an issue that had resulted in no water

Excellent, on-time service. Every Air Experts tech guy they've sent to service my AC and furnace has been personable, knowledgeable and efficient. I highly recommend Air Experts.

I manage an apartment community with over 200 units, and I am so thankful to finally have a plumbing company we can count on. I have dealt with several plumbers in this area, and I have to say this team is hard to beat. They are consistently prompt, professional, and fair with pricing. If you every have plumbing needs for your home or commercial business, I highly recommend you give them a call. I am thankful that we have them to count on!

Customer service was amazing. Same day service was a welcome as I had called many companies this day and all were booked. Dalton was great in explaining what needed replacing which was my garbage disposal that was leaking he had a new one with him which made things convenient and the repair completed on the same day. I will continue to use this company as my go to. Thanks so much

Quick, professional service to fix leaking pipe- He was able to pinpont the problem quickly and then a make the repair in a timely manner. Thank you, PK Plumbing!

Did a great job, Tim was very knowledgeable and fixed the trouble asap. Great to have them, in Raleigh.

Scott came by to see what the issue was with our pressure. He explained every step of what he did & showed me exactly where the issues where as he fixed them. Extremely nice & very professional as well as through & effecient. Will definately request him again if any issues arise in the future!! Thank you Scott!

We had an emergency plumbing issue in our home, and we reached out to Plumbing Giant for help. We were very happy with the service that they provided - the plumber arrived early and was friendly, informative and competent. He was able to quickly assess the problem, which was a clogged drain, and he had the necessary equipment and spare parts.

We are very pleased with the work of Plumbing Giant and the plumber they sent to our home. He was punctual, friendly, and knowledgeable in his approach. After inspecting our drain clearing issue, he was able to provide a solution quickly using only the equipment and spare part we needed.

Good folks to deal with and you don't have to pay extra for fancy jingles and fancy trucks. Will absolutely use them again. Shop around then call Legacy. Respectful tech and on time. No surprises.

They were punctual, professional and took the time to educate me on the issue I was having, how it would be fixed, and also were transparent about pricing. Highly recommend!

Serviced tankless water heater, guys were great very polite, clean, professional, talked through all the activity they were doing, provided before and after pictures.