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It was refreshing to work with a service provider who respects your time and makes every effort to be on time. This is what Justin did and, in addition, he takes the time to explain the issue and solution.

Diagnosed and fixed well problems. Had us up and running in less than 48hrs.

I had a water heater die in December. Joseph, the owner, came out personally and replaced it within 48 hours at a very reasonable price. He has integrity and efficiency and I will recommend him to everyone I know. His company name says it all, he treats others like he would expect to be treated.

Terry and his guys saved us twice in about a weeks time! We just bought an older home that came with a list of issues. First they unclogged our kitchen sink drain which turned out to be a much larger chore than expected. Never once did the guys complain, they even had to get on the roof to unclog the line. The next time I called they replaced my water heater same day service. Terry has some of the nicest guys in the business. They are all very friendly and professional and they get the work done no matter how tough of a job it is. TCR will be my go to from now on!

We have used Midtown Plumbing for various issues both big and small!! They have been outstanding from costumer service to the finish product of whatever job they have completed. Always on time, professional and friendly! I would highly recommend Midtown Plumbing to anyone in need of plumbing!!!!!

Aaron is a quality person and a better plumber.

I had a great experience having Eugene install a pressure regulating valve, a whole house water filter, and a new water heater. He is good-natured and it is obvious that he takes pride in his work.

When I first called Eugene to get a quote for replacing our old water heater, he took the time to have a conversation with me to understand what was going on. A leaking temperature and pressure value was likely caused by overly high water pressure, and fixing the pressure should be my first priority. I decided to go ahead and replace the water heater as well, since it was over its service life, but Eugene discussed the option of waiting on that with me as well. If I had gone with the other plumbing shop that I had also contacted instead, my new water heater likely would have developed the same issue as the old one, because the root issue would not have been fixed. (And the other plumbing shop's rates were similar.)

In addition to doing top-notch work, Eugene was friendly and easy to work with. We mostly communicated via text. There was a bit of waiting to get the initial quote back, but it was worth it. I was able to get on his schedule within a week from when I had the supplies (water filter housing I was supplying). When the big day came, Eugene and his assistant worked diligently for several hours to get the job done. It turned out I should have also bought a special bracket, but Eugene found an alternative way to attach the filter housing with supplies he had on hand. Eugene also gave me some free advice about a shower drain when he was over. I hope to work with him again in the future!

Very good plumbing company and time people,

Drew really cares about the work he does, as well as ensuring his clients fully understand their options. He thoroughly investigates before diagnosing and offering next steps. He ensures you fully understand the costs and the scope covered. He is very respectful of the home, and is careful not to track mud, etc and to clean up as he goes. He is a true professional, and delivers high quality work. As a female home owner - I really appreciated his directness, and his extra steps to ensure I understood what was happening and why.

Tracy fixed a long-standing plumbing issue in our 1960’s house. The kitchen sink used a ‘gray water’ line to drain into the backyard. After 50+ years it failed and the only legal solution was to connect it to the main sewer. The problem was that the main sewer was located under the foundation slab. Tracy found a way to connect it after a great deal of digging and working in very tight spaces. It is finally fixed and we look forward to never having a slow drain in the kitchen again!

Incredibly professional and super awesome to work with. Cannot say enough about this company. Highly recommend.

Given quote via phone for water heater installation. When they came out to my house for inspection, quote was significantly increased. Stated they were not aware of the type and size of my water heater. Don’t understand how a company can be in plumbing business for so long and not be aware of the importance of gathering all pertinent info prior to giving a quote to their customer. Such a waste of my time going back and forth with them when I could have already had water heater installed by a company who was efficient in giving appropriate quotes.

Glen has been my go-to plumber as a trusted Realtor in the Triangle, he always provides the best service for my clients and I know I can always COUNT ON him to get us on the schedule quickly and get the job done! Which is so incredibly valuable and hard to find this personalized level of care and service with contractors! Thank you, Glen! You are the best! I highly recommend to anyone looking for a plumber in the Triangle :)

Very prompt and did an excellent job👌

Hutch came out within 1 hour of my call. He was able to come back the same day and replace my water heater. He was super nice, great manners and very professional. He stayed until 9:00pm to get us back in business. I would highly recommend him and Roto Rooter.

Aaron arrived on time, was professional, shared his expertise on all issues I had and some I didn’t think of. I feel confident in the repairs performed and the work is under warranty as well. Thanks!

These guys looked at my pool heater like it was some kind of alien technology, and started googling on their phones how to diagnose the problem...heck, I could've done that. They couldn't figure it out and became hostile almost to the point of physical intimidation when I argued that I didn't want to pay them unless they actually fixed the problem. Run from these people!

Again Newcomb arrived for our seasonal HVAC checkup. This year I followed him around trying to be helpful and observe. I was surprised how thorough he was checking controls, motor start capacitors, coolant levels, just a general thorough checkup. I feel comfortable that my home is ready for the summer.

My wife and I have known Joe and Kelly for many years, Initially, we had an emergency situation when having our kitchen remodeled and discovered we needed some plumbing work done in order to keep the job moving. Joe was super responsive and quickly addressed our needs. We've since worked with Joe on a number of plumbing jobs from small to large. He is an expert who takes the time to explain things and takes great pride in doing things right. We highly recommend and trust Joe.