Best Heating/Cooling in Philadelphia PA

Nothing but good things to say about Goodman. Between Nick who talked me through a leak on Easter Sunday, Stan who diagnosed the problem and did the initial work to get the leak sorted and Roman and James who spent an entire weekend day replacing my water heater and expansion tank and resetting the entire system, great experience with everyone at this company. Thank you!

Great response time. Incredibly thorough and thoughtful execution. Helped get me out of a bad situation

Excellent and responsive customer service. Very Professional and helpful across the board.

I had a very positive experience with Guaranteed. We had a sewage pipe leaking into our basement - I called at 7am and there were techs out by 9am. They diagnosed the issue (though it is $125 for each cut of drywall), and came back next day to do the work. They were very clean, on time, and I really appreciated their ability to fix the problem so quickly.

Excellent service

Another great job from this company,Especially to Bob who did our shower. Our shower was leaking, no water pressure, and no hot water coming out. The big issue was when we moved in there's no access through the wall. Called Joe and no time he put us on schedule. Bob did a great job cutting and putting access to the wall, and didn't leave no mess at all. Im a happy customer. Thanks again.

Brian was amazing found the problem quickly and fixed immediately...very happy with outcome.

The technician (Noel) was fantastic—very professional, kind, patient, and skilled. He allowed me to view the camera footage of the main sewer line and explained everything clearly. Good price for the service as well.

Their plumber has completed work at our home a few times and it's always been great. He's prompt, knowledgeable, and friendly.

Easy to schedule, prompt and professional

Could not be happier with the service. Chris spent several nights on the phone with me troubleshooting boiler issues before coming out and charging. Super knowledgeable, professional, and reasonably priced.

Generally, I rate McLoughlin well. Today, not so. The last 2 small plumbing jobs that they've done at my home were way too expensive. I'd almost classify it as price gouging.They installed my HVAC system about 18 months ago. I've been on annual contract for both HVAC and plumbing since then. This is supposed to be at discounted rates (15% off).Yesterday, I generated a $375.00 invoice for a simple repair of a leaking shower. That amount would have been about $440.00 without the 'discount'. It was a drop in part. Total service time was about 90 minutes to include the time the Tech spent going to and from the supply house to get the replacement part. I later found out that the part lists at $53.00. So, working off the non discounted price (since I already paid for the discount). I got hit for close to $400.00 for 90 minutes work on a non emergency call. What's that work out to ... about $275.00 an hour? If you can easily afford that labor rate, hats off to you. You're a lot more successful than me.I asked the Tech what the part cost at the time of service. He didn't know, which I find ridiculous since he had just ran to the supply house and bought the thing. I called the main office and asked them to itemize their invoice so I could see how much I paid for parts, labor, etc ... they refused (one can guess why). I asked them to have a manager contact me ... we're about 24 hours post service. My phone has not rung (likely because someone doesn't want to make that call).Most contractors on the main line are a little bit of a rip off ... that's rules of the game and most people expect that. When one has to consider using loan sharking and / or bookmaking terminology to describe a contractor's pricing, they've gone too far.Nice people, good craftsmanship ... but feeling abused on cost. Look elsewhere.

We used reliable for the last 8year for our business, now I have been trying get service for the last 6 weeks. and now all they do is schedule and cancel appointments at the last minutes with the excuse of other emergencies for other clients? I guess that an old client is not as good the new ones? Thanks to them, our issues have become emergencies now and yet they continue to make us wait over their new clients.This company should not be call Reliable it should be called Unreliable instead.I will never recommend this company now! It is a shame as they used to be good.

Thank you Mark for addressing the bathroom sink drain repair and clogged kitchen sink.

Reliable company

Did a great job, fixed the tub ? and replaced our broken water heater ? ?

5⭐️s Most certainly! Hands down this team will be my go to for the provided services going forward. I’m beyond satisfied with the services. Zach found the problem, he had a solution. I’m talking knowledgeable, professional, clean, patient, prompt, and courtesy. Keep doing good business it’s most certainly appreciated & recognized. Thank you!!!!

I've dealt with plumbers before who talked a mean game but couldn't let their work show for it. (I wasted alot of money)....Julio was THE best plumber I had do work in my home. He is reliable, professional, efficient and very knowledgeable about the work he does. Not only did he fix my radiators and pipes, he gained a customer for a life time. That's what I call great customer service.

These guys are great! Had an emergency leak in one of our tenant's bathroom that was leaking down to first floor unit. They were able to come out within an hour and a half and fixed the problem! Great service!

This company will have you in limbo without any resolution. Horrible customer service. The lady Robin is extremely unprofessional