Thompson Plumbing & Heating

John from Thompson plumbing was amazing. He went above and beyond to ensure our new refrigerator was properly installed, and did so with kindness and good humor. Couldn’t recommend more highly!

The great news is they gave me some tips over the phone before the scheduled appt, the bad news is I didn't get to meet them because their advice worked and fixed my sink! Very courteous, professional and responsive; I'll be sure to call them for my next issue and would recommend them to everyone. Thank you!!

They came when I needed them. Took my old water heater and replaced it with a new one. Thank you so much. The young men who did the work were very funny. I appreciate everything they did. I wish I could've gotten their names I would mention them in this write up but they were very very nice guys.

I called to make an appointment to have someone check out one of my toilets that wasn’t draining all the way. The owner scheduled me for the next day then asked what the issue was. When I told him, he gave me some tips to try to fix it easily myself, and told me that he’d keep my appointment scheduled just in case the tips didn’t work. He also shared with me some history I didn’t know about the house I’m in now. His family’s company had done a lot of the plumbing work on the house almost 50 years ago! He was so patient and kind, and honest. The tip he gave me worked! He saved me money, taught me some cool history and some plumbing 101, and was all around such a kind and respectful person. If I ever need a plumber I will surely call this company. Such a great experience in a 5 minute phone call.

I called Thompson Plumbing when my garbage disposal broken after I had gotten a glass stuck in it. I tried clearing it myself but it still wasn't working and wasn't draining. Instead of charging me $150 for an easy fix, they walked me through it on the phone and the method worked like a charm. If I ever have any real plumbing issues they will be the first call i make from now on!

I called because my pipes are frozen, and after sharing some info and discovering what could be done (which was very little because of where they are frozen), I was advised to save the money by doing it myself, and given some very helpful tips on how to. They seem very honest and took the time to talk to me for a good 10 minutes and guide me through the steps that they would take if they were here. I'll be calling Thompson next time I need a plumber!

I called Thompson Plumbing when I was not getting heat on the top floor of my three-story house. It is an old system that uses a boiler and hot water cast iron radiators. John came out and tweaked the pressure settings and bled the radiators resulting in fully warm and working system in an hour’s time. John did mention a radiator valve that may need to be replaced in the future. I highly recommend these guys.

Recently I had a terrible Clog, Thompson plumbing took 20 minutes to walk me through what the problem was and how I could fix it. This was incredibly nice and thoughtful of Him and I was blown away by his kindness to take the time and share! Highly recommended! A plumber you know is looking to help you!

Very rude. I thought I had an appointment arranged then missed a call as I was putting a child to bed. I called within five minutes of the missed call to find he cancelled my request. His response was that's life in the big city. Anyone with this kind of attitude is not worth my business.

Spoke with Mr Thompson, and gave me sound advice on how to resolve my issue. He told he could not get to me the same day and offered a suggestion which corrected my problem. Now a days you normally get that type service. One thing I know for sure I will call Mr Thompson again when I have a plumbing project or issue to get resolved! Thanks Again!!!

I called Mr. Thompson regarding a particular issue that needed attention. Mr Thompson provided suggestions as to how a homeowner can take some preliminary steps to repair. Excellent suggestions that when followed solved my problem. I continue to look for work to send Mr. Thompson's way. So I can support our local business in the art museumBrett

What a rare treat: a fully honest and forthcoming plumbing & heating contractor who actually managed to convince me that spending on a new high-efficiency hydronic boiler (to replace an inoperable 35+ yr. old Weil-McLain) would be a waste. Their tech arrived promptly and, rather than up-sell us (as other contractors had), he quietly replaced a few parts to service and repair the existing unit. He had the system back up and running perfectly after a mere .5 hr. Nice, pleasant and informative experience that saved us thousands, so we are immensely pleased with the quality of service from Thompson Plumbing and Heating.

Henry couldn’t have been more helpful or efficient. I called for a Backflow test and was up against a deadline. He went above and beyond to repair a problem and get the job done on time. Thank you very much. Great service!

Came home Sunday night to find our hot water heater on the fritz, left a message with them at 11:30pm that night and they were here at 8am on Monday. By 10am we were up and running with a new heater. Good stuff.

Walked me through several simple home repairs on the phone! He knew it was a simple repair and wanted to save me the money instead of sending out a technician. Fair and honest businessman.

Thank you for your positive reviews. We have been serving the Fairmount-Art Museum-Sping Garden area since 1954. Our motto is QUALITY & RELIABULITY.

Picked up my phone call immediately. Was prompt and attentive and gave me advice on how to prevent further issues. Very helpful would highly recommend.

Greatly pleased. Very professional job. No delays, no excuses. I would recommend Thompson.

Excellent customer service. I will be recommending Thompson to friends and family. Went above and beyond.

Good ad

Excellent service