Best Sewer System Backup in Omaha NE

Paul installed backflow for sprinkler system-very easy to work with- did a nice clean job

Two recent experiences with OCB. Both experiences have been fantastic! Staff was very friendly, knowledgeable and timely on both occasions. They fixed my issues correctly the first time. I highly recommend OCB for all your plumbing needs.

I texted Bill at almost 5pm…when everyone else was closing. We needed a drain unclogged…had backed up in our basement. Bill responded immediately, and showed up within 20 minutes. Was kind, professional, and gave me great advice to prevent my problem in the future. Thanks for your great service, Bill!

They are awesome I have used smith pro several times in the last 5 years. From unclogging our sink also unfreezing our kitchen pipes and replaced our outside spicket. They are well priced and fast.

Initial contact and appointment went well.

Missed there appointment time, called and said they would be later (1-2 hours). No call or update, took upon myself to check in and then disappointed when they said they weren’t coming at all.

Called to complain and with little to no care,,,, what sucks is that I canceled a major event with my wife only to miss and be lied to. I hope that this doesn’t happen to the next customer.

Don’t lie to your customers!

Great people with even better morals!

Great experience with Roto Rooter. I was very impressed with the communication. I received multiple calls to give me updates on when to expect the service man to arrive. The people I spoke with were nice and professional. The service man Bob was wonderful. He smiled the whole time, was kind, fast, and knowledgeable. Thank you!

I finally found an honest plumbing company. Mike was very good and he took the time to explain things to me. He is the greatest ❤️

Wow! They are awesome. I highly recommend Plumbing Today. They fixed everything I broke doing a DIY project. There team is outstanding.

Brent and his team are hands down the best in the business. As a contractor, and home owner, their punctuality and attention to detail is second to none.

Mr. Rooter would not give me an estimate for work over the phone. I was told the service person would bid the job when he/she got to my home and evaluated the work. I expected the bid to be in line with other rooter companies. I was shocked at the price quoted for a simple cleaning of a kitchen pipe.

I was called within the scheduled time to say the truck was on the way. However, I had to call back 2 hours later as it had not arrived. When the truck did arrive it was past the scheduled window but there was no apology or other acknowledgment.

There is a $25 fee for showing up and I did not want to reschedule with another company so I went ahead with Mr Rooter. I had to mention that there was an April special on the web that was not up-front offered. Even with the discount it was expensive, $250 discounted to $200. Other companies are half that.

The pipe was an easy clean and was done in about half and hour. It was noted that a locking pin on our garbage disposal was broken. I was quoted $350 to buy and have a new disposal installed. A disposal can be had at a big-box store for less that $100 and the install takes an hour at best.

My conclusion is that Mr. Rooter bills out at about $$250 an hour. Yes the work was done. But it could have been done as well by any rooter company at much less cost. I will never use Mr. Rooter again.