Best Maintenance in Omaha NE

Honest and professional, you can't ask for more than that. Great company!!

2 hours of labor charged for 30 mins of actual labor. In all, +300 for a leaking faucet at a restaurant. Will not be recommending or looking for service with them In the future.

Didn't return call

Not very good service I had a guy come out I had to pay 133 dollars for him to tell me I need to call and schedule another appointment for them to fix my problem and when I did call back I got awful customer service from the lady on the phone and they just wanted more money all of this for one clogged drain. You know if u can’t run a business don’t try.

Exceptional customer service. Went above and beyond expectations. Will definitely use again in the future 👍🏻

Work quality was excellent. They got the job done quickly. Was a little disappointed with the pricing compared to how long they were there but it was what I agreed to.

Max Sherman was such an effective and professional plumber who solved some complex plumbing problems. He was very informative of everything involved in what he did and discussing options when problems arose to be solved. He was also a very friendly and likable young man with a wealth of knowledge. Not only did he repair all of the plumbing issues, but gave us very good advice of how to avoid the problems in the future. I was especially impressed by his knowledge of how the plumbing had been installed, accurately predicting the year it had been done, and recommendations for future solutions.
Overall, it was a wonderful experience on some thing I expected to be really traumatic And super expensive, which was not welcome right after Christmas. So thank you again for having such a helpful, competent, and Knowledgeable employee.
Thank you, Mex.
Janet

Service tech was a nice enough guy, but I felt like I was being taken advantage of when billing came. Service call is $59 to look and tell me what is needed. He looked at my sump pump and with me there called the manufacturer. I guess that call was going to make the interaction $108. When I asked about the difference in rate he said he made a phone call so he did something (5 minute call with me). I stated that on the phone the rep said nothing would be done without my authorization. He then took the fee back down to the service call rate. I'm glad he did the right thing and changed it to the $59. I don't think I should have to fight for that. Outside of that he was very professional, kind, and gave me an honest estimate to replace the whole pump. My advice is to take surprises out of the equation. I don't mind paying what you are worth, but if a 5 min phone call is going to cost me an extra $50 then let me know so I can decide what to do.

Good work, professional, quick and courteous.

I'm maintenance director for a commercial property management company and they are exceptional. Especially aaron.

Had some drainage issues, Roto sent two guys named Zac, and they were great. Both were nice, knowledgeable and straight-forward. Job was done quickly and professionally. Highly recommended.

Marcus and Derrick did a fantastic job from start to finish.. Replace my a/c unit A coil humidifier and installed a nest thermostat.. When done Derrick walked me threw everything that they did setup my nest and showed me how to use it.. Couple of great guys

Bill and Scott treated me like family and saved me Thousands of dollars by snaking my main drain instead of tearing up my drive way . I was scared because of the magnitude of the situation but Scott calmed me down and walk me through the situation . Also when my garbage disposal broke they were able to come the next morning to fix it . I highly recommend and trust Scott and Bill I won’t go to anyone else. They also cleaned everything afterwards

Called on a Monday morning, after calling Burton, who wanted to charge $60 just to come out, A Raymond were out before 11am the same day of the call to install a hot water heater. They charge by the hour, are incredibly professional and Casey the serviceman went absolutely above and beyond in his courtesy and installation. Don't waste your time calling anyone else.

Wow, this people are amazing. They came in on time and within minutes job done. They didn’t even charge us for the work done. I recommend Durham Plumbing to anyone because they are excellent. Thank you guys! This is Chris

THIS GUY IS A SCAM! Charged $390 for 10 mins, then left & had same situation. Said he would be back in the morning & never showed! New plumber charged less than that for weekend hours & was there 2 hours! Got on the BBB website & sounds like this is what fernando does! YES REFUND THE MONEY! You said u would come back the next day & never did! If it is the only person u did it to u know who to refund & if u did it to several u should refund them all!

Wonderful Customer Service. They walked me through every step of the process with patience and knowledge. The work was done thoroughly and professionally. My second time working with this fantastic company. Will absolutely use them again!

Fast service, great communication from the office about timing and delays, very knowledgeable and personable repairman who diagnosed the problem in a minute. Did not try to sell me anything and I felt ashamed paying the low price I did for an emergent weekend night service. We had the absolute best experience with them!

Seems like they have a history of bad drivers. Just watched one employee drive 100+ mph down I80 weaving in and out of traffic. Driving on the shoulder and tailgating multiple vehicles. If there employees are a testament to their service I would strongly recommend any other company. Putting peoples lives at risk is a major concern and from what I’ve seen this is a recurring problem with this company and it’s drivers. Be careful out there if you see them on the road they have no regard from human life.