Best Residential Drain in Nashville TN

Great service...highly recommend

Do great work

Great experience! They were able to come to my rental house quickly and repair a leak in the kitchen sink faucet. Very responsive. Would use again!

Wonderful experience, highly recommend !

PlumbMasters is a life saver! We have had plumbing issues with our house since moving in back in August. Come to find out, the whole house was running off of the ejector pump in the basement, was not up to code, and also not properly installed. After several plumbers telling us that they could not attach our main floor to the gravity line or asking an unattainable amount for repairs, we luckily found Mr. Scott with PlumbMasters. He came to the house on a Wednesday for his initial assessment. We received our quote that very same day. To top it off, he came back the following day to walk us through exactly what he would be doing to ensure we knew what we were paying for. He contacted the city to confirm water lines, drew a permit for the repairs, etc. The following Monday, Mr. Scott was out our house doing a total system repair. He dug and properly placed a new line (in the 90+ degree heat with no complaints, must I add), replaced our sump pump, and got the city here to confirm proper installation. From initial assessment to completion, the process took 6 days. SIX DAYS!! Talk about efficient! Mr. Scott and his team practice professionalism, effective communication, offer fair prices, and are hardworking. I can not recommend them enough!

Great service ! Will definitely use them again!

I will keep this review simple, run don't walk to the phone to call these guys. They even offer complimentary inspections of your plumbing and don't ever oversell you.

Thank you so much Alex for helping us with our plumbing. VERY efficient and affordable!! Will definitely be recommending Rocky Top Plumbing to all friends and family!

Robert, the owner is very unprofessional. I contacted this company to complete a commercial plumbing project. They assured me timely response and work. The first two representatives came out, one by the name of Devon and were extremely nice and provided me with a quote the same day. Estimate #5542

I contacted them back to add some additional work to the estimate and with questions. They decided to have Robert come out and give me an updated quote. Great, right?!

Well, Robert came out on a Saturday. I explained we are accepting bids and would like to start the work within the week. He assured me that I would have a quote by Monday. Monday came no quote, no problem. Hey Mondays can be tough. Giving the benefit of the doubt I waited until Tuesday. Contacted them Tuesday afternoon and spoke with Debra, she said it will be Wednesday morning. Waited until Wednesday morning, no quote. Called Wednesday afternoon, spoke to Debra again and was told Thursday morning at the latest Thursday afternoon. She was apologetic and told me she would make sure I get Thursday.

Thursday afternoon at 4:16 pm I contact the office again and get Debra. She tells me Friday morning at the very latest.

Friday morning at 12:26 pm I decide to contact Robert (he gave me his card and said “call if you have any questions”). I call because I have a question on the status of the estimate.

I called Robert, told him my name and my business name. His response was “yeah?” I went on to explain the conversation I had with Debra and was hoping to get an estimate today.

Robert was extremely short with me and rude. He told me that the tech had been sick (understandably) yet upon our meeting he assured me he himself would be the one providing me with an updated estimate.

I begin to explain I was considering his company for the work but needed the quote. His response was “considering” and he hung up on me. Weird! I was completly confused by his behavior but grateful for dodging a bullet.

Tip: Don’t give your customers unrealistic expectations you can not fulfill. The truth works fine. If you need a week to provide an estimate just say so.

We had a great experience with Mitch at Exclusive Plumbing Service. We have a new build where it seems some corners were cut with the pipework by the water heater, and Mitch was able to fix all of that with ease. His pipework looked super clean and like a quality job. We had a circulator pump, and expansion tank replaced as well. During his process, Mitch explained why certain components needed replacement based on his findings, and what could wait to be repaired. He wasn't pushy at all. His communication was top notch. He wore a mask to keep us safe and shoe covers when he came inside the house. He answered ALL of my questions. He's a really professional, honest, quality plumber. I would recommend him to anyone needing a plumber in the Nashville area.

Done a great job explained everything to me very polite, very satisfied with the work will recommend to friends and family

Excellent service year after year from water heaters to sewer lines to sinks and drains. My go-to plumber!

Very pleasant to work with, knowledgeable, a pro, and prompt. I would recommend Shiver Plumbing to anyone!