Best Plumbing Fixture Installation in Nashville TN

I am very disappointed with Republic Plumbing. I was excited to work with them as I saw great reviews and was referred by another local company. I was quoted for a sewer line repair, which after breaking ground we realized I had a septic tank and not a sewer. He then filled back up the hole and was on his way. Both Andy & Randy were friendly, but it was such a poor value and over priced. I was charged $1,100 for someone to dig up a hole and then fill back in the hole. This process took 4.5 hours of work of just digging, as he didn't have the proper equipment.
They used a saw to cut into the asphalt and I was charged for a saw rental, as well as an added service fee. The saw was dull and not working, which I was told at the time by the plumber. You would assume they would have the proper equipment to do the job. I then had to hire another company come out to investigate further. They dug a much bigger hole with the proper equipment and it took 30 minutes (compared to the same thing taking 4.5 hours with a hand shovel). Do not hire this company, it is a complete rip off with poor communication. Andy did discount my bill and took off an hour of work, but I am still left with a $900 bill of just having a hole dug and then filled back in poorly.

Attached is a photo of my $1000 and 4.5 hour of digging hole that was 2' deep by 2'x 3'

Great experience! They were able to come to my rental house quickly and repair a leak in the kitchen sink faucet. Very responsive. Would use again!

In the past, I have used several large plumbing companies. They were always very expensive, so when I recently had some plumbing issues I figured I would give Bellevue 1st Plumbing a try. They were great! They did excellent work and the price was very reasonable. Also, they guarantee their work. I will definitely use them again.

Punctual. Friendly. Professional. Would absolutely use again.

The technicians are very knowledgeable and courteous and scheduling is done in an extremely timely manner. I recommend them.

I love Mitch! He is such a nice guy and such a wonderful plumber. He is very trustworthy and I will only ever call on him for any plumbing issues I have! I only have nice things to say about him! Thanks Mitch!

Done a great job explained everything to me very polite, very satisfied with the work will recommend to friends and family

Tyler did great! Took care of us right there and prevented further damage to our home. Having to do our own drywall work afterward, which is kind of a bummer, but overall very pleased with their punctuality, work ethic, and speed of diagnosing the problem.

I’m a realtor. I called to get an inspection done and they got me in 2 days. Wow! Their customer service is impeccable!

I included details below, but to make this story short, we've been incredibly frustrated with the lack of communication and organization from this company. We've paid $1,000 for a job that never fixed our problem (It wasn't even a short-term fix), and now we've invested this money, we've waited more than six months for Lee to come back and work on our shower. They've cancelled a handful of times, every time we call, we're put on hold for 20+ minutes, and they never seem to communicate within the company. They've taken our money for lackluster and incomplete work, and have been unhelpful in managing this project. I would avoid this company!

Full review:
I'll first say that we are members of Lee Company and have used Lee for a number of times in the past without issue. Generally, the work is timely and great - we've done electric work, HVAC maintenance, dryer vent cleaning, but we've had a on-going issue with our shower, and Lee has been paid over $1,000 and has been frustratingly difficult to communicate with and our shower has been out of order since October (they've been taking over six months to fix at this point).

After having a Lee employee examine our shower and seeing the grout between the tiles chipping out, they told us our shower needed to be regrouted - which would cost ~$1,000. They came and did the job, and the grout sank in when it settled and did not properly fill the gaps between the tiles - as it was probably was not mixed right and too watery. I snapped some pictures and had multiple project managers come to look at it, all agreeing that it needed to be topped with more grout. At this point, they realized they used the wrong grout and suggested having someone dig it out again and replace the original work. That was fine, except they cancelled each morning they were supposed to come out and do this, which went on for months. Each time we called to reschedule, we were put on hold for about 30 minutes, and had to explain our situation, as Lee seemed to never have a prior knowledge of what they agreed to do at our house.

We finally, after dozens of calls and a few months of waiting, had a different project manager come out and say they would top off the grout, they couldn't fix the problem of putting in the wrong grout from their first job. We just wanted a useable shower, so my wife and I agreed, and they came in did the job quickly. After about 2 days, the grout started chipping up again.

After calling 6 times, and needing to explain the situation each time, we had another project manager come and access. They said that they would deduct what we had already paid, but it would be an expensive project to fix and their rates had just gone up from $850/day to $1000. What was so frustrating hearing this, is that we'd been waiting months to get this problem fixed and because of Lee's own incomprehensibly slow responses, we would not only be dealing with a unusable shower for 6 months, but we would be paying more for it. On top of this, we were never sent a quote, and we've been continuing to call and ask for this, to which we have not received return calls.

We've now spend dozens of hours on the phone, either on hold or explaining the problem - even though they suggest they have case notes, it is like we are starting from scratch with each call. We've also been waiting over 6 months to have our shower done. Normally, we would just go with a different company, but we've already paid Lee $1000 for this job and have gotten nowhere with that. We feel like Lee knows we have to go with them, since we've already invested money into them, but we feel like Lee is just holding our $1,000 hostage and taking forever to do this work (and now charging more to do it). I would say if you need short, quick jobs done - especially electric, Lee has been fine. I would avoid bigger projects in Home Services!!!

When our 8-yr old HVAC unexpectedly called it quits, we were so overwhelmed! Technician Michael M made it to our house two days earlier than anticipated due to a cancellation and promptly, professionally & courteously diagnosed the problem. He went above & beyond to care for our family & home in the process - bringing us a portable AC unit while we waited for our new HVAC to be installed the next day. Such a gift in the midst of these hit TN summer days! Thank you Michael M & Frog/Pioneer! Highly recommend. The 24/7 service line was also greatly helpful. Buy Mike some lunch!