Best Drain Leak in Nashville TN

We had an upstairs bathroom suddenly flood, leaking down to our first floor and crawl space. Despite it being a very busy time of year (freezing temperatures were causing pipe leaks everywhere), Roto Rooter Nashville was able to get on-site within three hours and had the dehumidifiers set up and damaged materials cleaned out by the end of the day. For water restoration this is crucial, as you want to dry everything out within 72 hours to prevent mold.

We worked with Garrett, who could not have been more helpful. He was extremely polite (wore coverings on his work boots to avoid getting our house dirty), communicative, and walked us through every step of the process (from where they were going to put holes in the drywall, to filing a claim and walking through the damage with the insurance adjuster). Garrett made it so easy to work with our adjuster, get the claim filed and make sure Roto Rooter only did work that would be covered by our insurance.

I don't wish this kind of accident on anyone, but if you need water restoration services, I highly recommend Roto Rooter Nashville--and especially Garrett!

Great experience! They were able to come to my rental house quickly and repair a leak in the kitchen sink faucet. Very responsive. Would use again!

Very fast service & completed in record time.

PlumbMasters is a life saver! We have had plumbing issues with our house since moving in back in August. Come to find out, the whole house was running off of the ejector pump in the basement, was not up to code, and also not properly installed. After several plumbers telling us that they could not attach our main floor to the gravity line or asking an unattainable amount for repairs, we luckily found Mr. Scott with PlumbMasters. He came to the house on a Wednesday for his initial assessment. We received our quote that very same day. To top it off, he came back the following day to walk us through exactly what he would be doing to ensure we knew what we were paying for. He contacted the city to confirm water lines, drew a permit for the repairs, etc. The following Monday, Mr. Scott was out our house doing a total system repair. He dug and properly placed a new line (in the 90+ degree heat with no complaints, must I add), replaced our sump pump, and got the city here to confirm proper installation. From initial assessment to completion, the process took 6 days. SIX DAYS!! Talk about efficient! Mr. Scott and his team practice professionalism, effective communication, offer fair prices, and are hardworking. I can not recommend them enough!

Highly recommended! Had a leak fill my crawl space with ankle deep water. They fixed the leak to where the issue won’t happen again, pumped out the water to empty out my crawl space, and were very helpful all around. Reasonable price, super quick response, and great people.

Team Jeffery and Shane really took care of me: they went above and beyond the call of duty. They are the inner-continental tag team champs .

I called several plumbing companies to deal with a leak in a bathroom. No company could give me an immediate appointment. I asked each for pricing information. I had used Morton for routine maintenance before and was predisposed to using them again, and they could come out a day before another I called. I was told of their $49 fee for showing up and was told that would be part of the total price, should they do the work. I asked Karen for the hourly rate and she told me they do work by the job, not by the hour, and the guys would tell me once they assessed the situation. I was upset when the two guys got there and told me the problem was that the toilet washers were worn out and that it would cost $200 to replace them! I know a bit about plumbing and think this is an outrageous amount simply to remove the toilet tank, replace the washers and put the tank back on. And it certainly did not require two men. The job was completed well inside an hour. The hourly rate of the other plumbing company was only $150. Because Karen did not tell me their hourly rate, nor their minimum charge ($200), I ended up paying more to Morton than I would have if I had gone with the other plumbing company! They did reduce the $200 to $175, which I appreciate, but it was still more than I would have paid. Mostly, I am upset at their withholding of information that would have allowed me to make a better decision.

Thank you so much Alex for helping us with our plumbing. VERY efficient and affordable!! Will definitely be recommending Rocky Top Plumbing to all friends and family!

Thomas and Dakota came out to my house today to fix a broken toilet. They were very professional, and fixed the problem within 30 minutes. I would recommend them to anyone!

prompt response and very nice to work with. explained everything he was doing and prices reasonable. will be calling for future work

Done a great job explained everything to me very polite, very satisfied with the work will recommend to friends and family

I work here, and it awesome......

John Shiver is still the best plumber I know and now one of the kindest businessmen I’ve ever met! He came prepared to “do battle” with these old pipes but unfortunately I had totally misunderstood and so misinformed him of what the problem was. He didn’t need the extra supplies he had purchased (based on what I’d told him) and then wouldn’t let me pay for them. (I told him I could “save them for the next time ‘cause you KNOW there will be a next time”.) But still he refused a payment.

I have to say that John Shiver is more than fair; he is a walking example of the word honorable.