Best Shower Repair in Memphis TN

Ethan and Brandon were both very knowledgeable about products I needed, made excellent recommendations to upgrade my current plumbing, and were extremely personable and entertaining! They are stellar examples of providing excellent customer service. I also appreciate the ladies who take the initial calls and dispatch your techs. They are the best! Thank you, Smith Plumbing, for another great experience.

Great plumbing company! Awesome customer service and excellent prices. Highly recommend.

They did a very good job, & very professional as well.

Deceptive business practices. Asked for kitchen faucet installation and estimate on leaking basement drain. Was told that two plumbers would come if required to do the job. Since job was a simple kitchen faucet installation, only one plumber was needed. But one plumber came and along with his very inexperienced apprentice. They charged $80 per hour for each for over five hours. Plumber was competent and polite, but left house with faucet failing to shut off properly and without giving estimate. I called the office about 10 times asking for assistance with persistent leaking faucet and for the promised estimate on basement drain. Receptionist was invariably polite, but the return call she promised multiple times from the manager never came. We finally had to call another plumber to fix the faucet and the basement drain. Exorbitant prices. Terrible value. Horrible customer service. Very disappointing.

My husband and I have been waiting on them for the last 4 days to show up and no one show up. We called and Called and every time they said they will be at your house in an hour. Very unprofessional. My husband took off from work the last 4 days waiting on them. This upsets me to see very poor service from people that are 10 minutes away from where we live. Like no excuse for their delay. I am very upset and I won't recommend this place to any one.

Couldn't help with installion

Ken w/Ken Dunlap was very knowledgeable. He took the time to explain, show what was causing the problem, & what needed to be done. We had a newborn at the home & considering the Covid-19 epidemic he was still able to provide a safe service experience.

Unquestionably endorse! There was a serious problem with the plumbing that needed fixing. Not only did they have reasonable rates, but they were also quick to respond and really helpful. While other businesses I contacted estimated a week or more before they could get to me, Louis's crew recognized the urgency of the situation and arrived within a few hours to give me a quote. Fixing and rerouting our home's interior and exterior plumbing lines was a massive undertaking. Louis, Diego, and the rest of the crew knocked it out in a single day. They performed admirably! I would strongly suggest using their services. They came out for a modest service involving our radiator and thermostat, and they were prompt, professional, and helpful. Please accept my sincere gratitude.

Took a while but the issue was resolved.

Price went from $700 to $500 to $390 to $350 and all they did was snake a drain with a tool that cost $300 lol I paid it because I realized I got taken and it was my own fault for listening. (Job time 5 minutes but, explained about 2 hours of work)

Such a great company!! Mr. Rod White Sr. was a pleasure to work with. He was extremely professional, punctual and very kind! He worked very hard and met all of our needs!! Thanks Rod!

Right on time. Called in advance to let me know he was on his way. Not only fixed my problem but found another one I hadn't noticed. Glad I called Hiller!