Roshonda Jones
2 years ago
Over the weekend, our water heater decided to stop doing it’s job, so we had no hot water. Monday morning, I called Choice Home Warranty to get someone here to fix it; however, they scheduled someone to come out 7 days later. I called Wambo’s Waterworks to see if they could come out and see about the water heater. I have to be honest, when Ronald said he would call me back (because he had a busy schedule for the day and wanted to give me a definite time) at the EOD, I didn’t think I would hear from him. You know, life happens!! People are working and tired, they forget, etc., so I said I’d just ring him the next morning!! He kept his word though and called back just like he said. I was so happy and really appreciated him getting back with me. He came by the same evening to check our water heater. I didn’t know anything about water heaters, but he was very knowledgeable. He thoroughly explained the problem and the solution. He was very professional and kind. When he was done, he said give it 2 hours and you’d have hot water and I didn’t wait a minute over. I was so overjoyed to have hot water again!! 🤣🤣 Thanks again for getting me on schedule same day, coming out, and fixing our water heater!! Wambo’s Waterworks provides great service, so don’t hesitate to call!! I’m happy to say that we now have someone to call for our future appliance and plumbing needs.