Best Repair Upgrade in Louisville KY

UPDATE ON BOTTOM! If you read my wife's review their response is a COMPLETE lie! We noticed the gas leak on Saturday 1/13/2018 and did not know where it was coming from, so we called LG&E to send someone out. Tell me... Why would we call YOU guys if we didn't know where the leak was coming from.?!?! We had trust that the work was done correctly in the first place! Anyway, when an emergency crew came out they noticed the gas line to the control valve was leaking. They tried tightening it to see if it was loose and when they tested again it was still leaking. The LG&E representative said, It could be a simple fix of just taping it (Plumbers tape). I'll tape it and if it works you're good to go but, if not then I will have to shut off your gas and they will have to come out and fix it. He did that because my wife is 7 months pregnant and we have 2 children in the house. He did not want us to be without gas (Heat). When he took off the gas line he said... Hmm he didn't putty it or anything.... THERE'S YOUR PROBLEM! He taped it and it was no longer leaking! The following day (Sunday 1/14/2018) after my wife took a shower, I noticed the smell of gas again. Knowing what caused the leak before I took some soapy water and sprayed the lines.. Yet AGAIN another gas line from the control valve to the inside of the water heater was leaking! The reason why the LG&E guy did not notice it is because the gas will not run through that line until the water heater is on. Obviously he worked on it with the gas off. So after my wife took a shower it heated up and gas was flowing through it. Hence why I smelled it again after her shower. My wife called our Home owner insurance company the next day (Monday 1/15/2018) which then the owner of Parker Plumbing called her and basically called her a lair and said it shouldn't need tape and it just going to fail again. His guys did everything right. So the fact that you said you tried calling multiple time and she didn't answer is just yet another lie from you. You do realize this day and age we have call logs right?

UPDATE: Despite the fact of again saying we are not in touch.... I spoke with the owner and he sent out the original guy that came and installed the control valve. He looked everything over and said if there is no leak then everything should be okay. He also saw there are two different color tapes (Blue LG&E used) and white (what I used on the second part). He was VERY apologetic and VERY polite. He didn't say we were lying or that we were in the wrong. The ONLY reason I am changing my rating is because of him. I believe his name was Hank. My advice to Mr. Parker is, if you are truly worried about your company and employees, then you should treat your customers with respect when there is a gas leak in their house and they have 2 children and a baby on the way. Also, do not threaten me with LG&E. I work closely with them and also did not bash them at all. I'm actually quite happy with them for doing what they did when they really didn't need too. Thank you Hank for coming out and being understanding.

Took 3 strong men to get ladder up to the roof They did a great job. T. Is an excellent tech. And explained everything THANKS

Mark was AWESOME. He was quick, efficient, and very knowledgeable. He told me what the issue was and explained why it was an issue. It all made perfect sense. My family can now enjoy the A/C and be comfortable in the house without paying outrageous prices. 10/10 recommend this company and Mark!

Absolutely horrible company, that overcharges by over 100%. Quoted 17000 dollars to replace our unit in a 1400sqft house. Just had another company leave, 7999. Taking advantage of your customer base while in a home cooling crisis is downright disgusting. I hope the higher ups choke on refrigerant. You all should be ashamed.
Edit/reply: It isn't under my name. Based on all of your responses to negative reviews, you seem like a petty individual, which is no surprise based on your business practices. It was 17k, if you're saying that it should be 8-10k, then explain why you would quote double that? I'll say it again, choke on refrigerant, thank you. I genuinely hope people start to realize how much they're getting screwed by your company.

Louisville Mechanical replaced my tired and aging furnace and AC with a high efficiency HVAC system. The installer was very experienced with many years in the HVAC industry he called prior to arrival and was always on time. His professionalism and attention to detail was amazing!

The old furnace was removed and the new furnace installed same day, he did not leave until the heat was back on. The installer came back the next morning and installed the outside AC unit. He tested the complete system and went over the operation and maintenance.

Since we were so happy with Louisville Mechanical, I had them replace my old water heater with a high efficiency tankless unit. This involved draining and hauling away the old water heater, installing the tankless unit with new plumbing, venting and electrical. Their installer arrived on time and completed the installation in one day. He went over the operation and maintenance and ensured we had hot water before he left.

I typically do not leave reviews but they made the entire experience very easy, their communication and workmanship was fantastic!

They kept me informed of schedule. Informed me of the condition of my unit with pictures of potential problems.

Do NOT, I repeat do NOT use this company for any issues with plumbing. They came to my house to fix a leak in my sink and ice maker but $153 later nothing at all was fixed. RIPOFF. They suggest I have them come back out to find where the leak is coming from, there was no time to do it on that day. I bring in a plumber to fix a problem, not tighten a couple nuts and call it a day. At one point he fixed my ice maker but when I opened the door in front of him it was pouring out water. I honestly feel stupid I gave this company any money at all. Hopefully the new ones I have from another company coming in today can actually fix my problems. I'm planning on filing a claim for this outrageous bill when nothing was fixed and filing a report with the better business bureau. Thanks for NOTHING Tom Sondergeld Plumbing. Hopefully this review will deter others from being ripped off as well.

Mike and Brian are just awesome! Courteous, polite, explain everything in detail, and what's involved. Had a whole water line replaced, they fixed a back sump pump valve, and while they were here, had to fix one of my toilets. Prompt and excellent service. I will be using them for all my plumbing needs. Highly recommend!

Fat, Great service !

My technician was early, clean, respectful of my time and home. He gave me a quote, and kept it.

I will call them for all my plumbing needs.