Best Pipe Work in Louisville KY

I called in the morning, spoke with a person and someone came at a time that was convenient for us. Best thing about the visit, we were not trying to be sold ANYTHING.

Our existing HVAC was repaired then Sam & Lee provided instructions on how to keep our system working to keep our home cool.

Thank you! And, we will definitely have someone from this company service our home again.

Had a clog in the bathroom sink that I couldn't fix myself, they were able to come out within 2 hours and fixed the clog in 20 minutes. Price was fair and overall very happy with the experience.

Not thrilled with the office support. Dealing with the company for 2months and the issue was not fixed. The service men were awesome, very polite and willing to work overtime to resolve the problem. The office made them leave because they had to move on to the next appointment. When I called the office to ask if the guys could just finish the job, the manager said, sorry, I have customers who don't have water, we will just send another team out to you tomorrow. As if my appointment was not a priority. The 3rd set of workers came out, capped some pipes and issue still isnt resolved. I paid the bill and ended my business relationship. Again, the service guys were AMAZING!! My isssue was solely with the office staff. Good luck.

We choose to thank all of the Avantel Plumbing of Louisville KY Plumbing workplace team of workers and technicians for all their tough work, getting the job executed correctly, friendliness, and professionalism. Avantel Plumbing of Louisville KY did a couple of distinctive repairs inside days of one another. They constant a bend pipe without delay below our toilet. We have been instructed this was once constant by using some other plumbing enterprise in the past. We are in the manner of promoting our residence and observed out there was once nonetheless a crack from the inspector. Dustin and Justin labored very difficult to make certain this ongoing difficulty used to be constant and constant correctly. We additionally observed out that our washing computer spigots have been dripping. Avantel Plumbing of Louisville KY was once capable to get that scheduled proper away too. Dustin did a extremely good job fixing these as properly (in the center of a snow storm at that). We wanted to get it finished shortly - and it was. To say that they have been extraordinarily honest in their pricing is an understatement. As a count number of truth they may want to have charged us greater than the estimated rate due to the fact the job used to be greater difficult than they anticipated. The important cause is that the pipe is in a very small crawl space. Any different plumber would have charged us notably more. I had conversation with Liz and different workplace personnel and they have been all expert and very friendly. Which is, unfortunately, nearly unheard of these days. I cannot say adequate exact matters about Avantel Plumbing of Louisville KY Plumbing and will be recommending them to all and sundry I know! THANKS SO MUCH, I APPRECIATE YOU Avantel Plumbing of Louisville KY.

Best plumbing company in Kentucky

Good

Excellent service, professional and friendly.

Charged $100 for 1st hour $80 after that. Ran a snake through a drain pipe and it seemed unclogged. That took them 40 minutes and they just charged me the $100 which seemed fair, but they had accidentally knocked a pipe loose which made water drain under the house for days until I noticed the smell. NOT HAPPY.

Kinda dropped the ball on our project

So far I only got an estimate for replacement of chain link fence. Estimator was timely, professional, flexible for what I wanted, and very knowledgeable. Pricing seemed very fair based on what I needed. Plan to hire next month

Very professional with great employees! They came as soon as possible to check out our AC on a hot day and even though it's going to have to be replaced our Comfort Advisor made us feel like the transition would go over very well. We asked a lot of questions and they had the answers!

They came that day and fixed a leaking pipe for me. They did a great job !!

I highly recommend United Plumbing Company because they always deliver exceptional service.

Maeser Master Services58 Day Heat and Air Nightmare InstallationOn May 17, 2023 Maeser Services in Louisville, KY came to our home to bid on installing a new heat and air system. The estimator determined that a 3-ton unit would be more than adequate for our home. During his 20-minute visit, I asked him three times was he sure a 3-ton would do the job. Each time he assured me it would be more than efficient. The bid was for an air handler with variable speed indoor heat pump and a plenum, with a one-day installation.May 22: Maeser came to install the new unit. They took all day, but they didn’t get the unit installed, so there was no air in our home. They left after 5:30 and didn’t say when they would return.May 23: I called to see what time they would be coming. The scheduler said they were to come out all day to finish the job. I waited ‘til after 10AM and called again to see where they were. Another scheduler said they weren’t coming today. I told her they had to come now to finish the job, because it was going to be in the high 80’s, and we needed a working air unit to stay in our home. They finally showed up and finished the installation.That weekend the temperature reached over 90 degrees and the new unit was holding at 78 degrees and would go no lower. At that time, I knew the unit was undersized. I also saw where the installers burned our carpet and two walls with a blowtorch. (Pictures below)June 2: The installation manager came out to inspect the damage and the undersized unit. He said we had a two-fan speed unit. We had paid for a variable speed indoor heat pump. They had installed a lesser unit.July 5: After 33 days, Maeser finally came back to install the correct sized unit. Before they started, they wanted me to sign a paper saying they were not responsible for any damages incurred during the installation of the equipment. In other words, while they are using their blowtorch, which they had already burned our carpet and 2 walls, they wouldn’t be liable if they burned our house down. I refused to sign the paper. They finally consented and started the installation of the second unit. They got most of the work done, but then informed me I had to pay for the plenum, a key piece of equipment that joins the new unit to the existing ductwork. The estimator said, from day one, that the new plenum was included in the bid. I refused to pay, because it was already paid for. At that point the installers walled off the job. So, for the next 14 days we had to leave our home because we had no air conditioning during the heat of summer. During that time, I fabricated our existing plenum in order to for them to come back to finish the install. What homeowner has to do that?July 19: Since I now had a plenum, Maeser agreed to come and again they said I had to sign their paper saying they were not responsible for any damages done during the installation process. I again refused. After a few phone calls they finally installed the correct unit after 58 days to do a one-day installation.July 20: However, the next day the installers had to come back because the unit was leaking water on our wood floor. They determined that they had not used glue to hold the drainpipe together.*The installers were not licensed, unprofessional, used the f-word several times, and never apologized for all the delays, mistakes, and damage they caused to home. For a total of 15 days, we were unable to stay in our home due to the exterior high temperatures, because our new air system was not installed.

Exemplary Plumbing installed our tankless water heater for us and did a great job! Communication was good and they arrived on time. Very professional work and good clean up when the job was done. Thanks so much... we are satisfied customers.

I had use this service more than once and on July 20 I made call for clog toilet. Explain that to much paper was but in toilet by kids . They came out charge me 331.00 and than broke my toilet and it cost me more money. The technician was rude and wanted to start charging for over hours and had only been here 40 min I told him I have cameras inside and out with time. Than he broke the toilet and they said no charge and than they told dispatch to charge me 213.00 again for something he broke. Not a happy person with there service this time. And I never got paper work but they charge my card immediately