Best Water System in Baltimore MD

Very pleased with the work that was done, if you’re look for someone to fix plumbing related issues THIS IS WHO YOU CALL. They are very pleasant and will not nickel and dime you out of your money. I Definitely recommend their services and I will be using them for future reference!!

First time using Ace Plumbing. The company was highly recommended by a local kitchen design company. I learned why Ace was highly recommended. To put it simply, they offer quality product, SUPERIOR service at a FAIR price. Additionally, the service was PROMPT. A family owned and operated business with true professionals that are friendly and courteous. Can't ask for much more in a service company. Exactly how a small service company should be operated.

The office scheduled service for my rental property early morning after a late night call, which met my preferred timeframe. My plumber James kept me informed as to his plan upon arrival and called me soon after to share his initial findings. He explained why the work was less extensive than what I was prepared for, which I appreciated.

Yakov was excellent. Professional, efficient, and helpful. He repaired the leaky pipe and replaced the spigot. We requested for estimates for other repairs, some of which were tricky to figure out, and he made sure we got an accurate estimate for future task despite the weirdness.

I've been living with a running toilet for a month or more! Finally called Catons after doing some research. Jesse (Tech #2254) was very professional and friendly! He explained everything thoroughly and tested everything completely. He was even early to the scheduled appointment! I was extremely happy when the young lady from the office called and asked if it was okay if he can earlier than the scheduled appointment! I will definitely use Caton's again! And will definitely request Jesse!

AMAZING! Came same-day, earlier than expected. Wonderful gentlemen were hardworking, polite, and professional. Second time using Stephen’s company and can’t stop raving about him & his employees! They remain calm, explain everything, and complete high-quality work!

James just finished replacing our main water line and snaking some of our drains. We had major concerns about the pre-existing plumbing in the house we just bought as first-time homeowners, due to very poor work by the previous owner. James inspected everything thoroughly, answered our endless questions, and helped put our minds at ease. He let us know what we needed to get repaired right away, and what we could wait to do a little later on. His work is super clean and efficient and the work areas were left in great condition. He also communicates every step of the way. I can’t say enough great things about his work - we immediately referred him to our friends down the street for some work they need done! We’ve found our go-to plumber and we’re so happy we did!

Mr. Liana performed several services. His price was reasonable for the work he did. He came on time. I'd recommend him highly.

Daekwon was excellent! Patiently took the time to answer questions and discuss strategy before proceeding. Really appreciate Daekwon’s professionalism!

I cannot say enough good things about Justin. He always comes through for us, does a fantastic job and charges a VERY fair rate. I will always call Justin first for any of my plumbing needs, I suggest you do the same!

Fabulous work, done when they said they would be here and well. I’ll definitely be using them again.

On time awesome business and price.Love it!!

Mr.Russell was professional & prompt in resolving an outdoor plumbing/piping issue. He also explained each step of the process to ensure I understood what caused the issue and how he resolved it.
Great job!

This is a very horrible and unprofessional establishment. for two days I've been waiting for a plumber and no one has showed that two days of pay that I've missed behind their neglect. they have not one time tried to call and say the plumber is running late or would you like to reschedule for the inconvenience. Sunday I had a time frame of 10-2 when 2:15pm came and I seen there was no plumber so I called and spoke with cristy who then gave me another time frame of 5-6 and still no plumber yesterday. now Monday I had a time frame of 12-4 around 3:30pm I called to make sure they was still coming that when cristy said oh they will be running late but when was they going to notify me. she then gave a new time frame of 5-8 and still no plumber and cant even get in touch with them because they wont answer the phone and they are suppose to be 24/7 very unprofessional. ive called over 15 times and left over 7 messages and have yet to receive a call back or anything. THEY ARE THE MOST HORRBLIE, UNPROFESSIONAL, AND WOSRT COMANY IVE EVER DELT WITH IN MY LIFE. NEVER NEVER NEVER NEVER EVER EVER USE THEM. I WISH I COULD GIVE 0 STARS OR EVEN A NEGATIVE STAR CAUSE THEY DONT DESERVE A STAR

This is the second time I have used this company. They are reliable and trustworthy. I tried two other companies with service contracts and was never able to obtain service or a refund. Michael and Son rocks. On time &fair prices.

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