Best Pipe Restoration Services in Baltimore MD

Repair to Water Heater pressure valve. Mike was great. Prompt professional. Good guy

Technicians showed up on time, did a good job to unclog the drainage system, and answer all my questions.
Highly recommended!

The technician they sent, Connor, was friendly and personable. He met my requirements of whomever was sent being smoke/420 free and not being afraid of giant breed dogs. I didn't stay to watch him work so am hopeful that everything that was supposed to be done was completed. This is my first time hiring them.

Absolutely great work! Would definitely recommend Catons to family and friends.

Khai was great very perfessional!. He explained things so I understood them. He wore his mask and shoes cover while in the house.

Great experience with your service team.

Giving this service two stars for the very helpful customer service representative, the promptness of the response, and a completed service. The other three stars have been left off for the following:The two plumbers who were sent to my property were difficult to work with. While I understand Saturday morning is not a time anyone wants to be at work, this is an emergency plumbing service and there's no reason to be grumpy because I need help.The two plumbers who unclogged my drain were intentionally dishonest about the issue. They tried to convince me that the exterior wastewater line had a hole that needed immediate and extensive repair. They used a camera to show a hole in the pipe and claimed we would need to excavate our yard and replace the line. The quote was $9000. I was told the house was unlivable and that it needed to be done as soon as possible, BUT not today because its Saturday.They refused to record the camera inspection unless we paid another fee. Luckily, my MIL was able to record the camera footage without them noticing. We showed this footage to another plumber later on.They also claimed I did not have an exterior cleanout access on my property and would not be able to have the county come out to inspect and unclog the drain in the future. This was a lie. It is 4 feet from my basement door and they walked past it to enter my home.After paying a stupid amount of money for the simple unclogging, I got a second opinion on the hole. Another company came in to inspect the line and found NO ISSUE. The hole cited in the first inspection was THE TRANSITION BETWEEN TWO LENGTHS OF PIPE and was supposed to look like that. The second plumbing company assured us that there were no holes and absolutely no reason to do any repair work. Since the initial unclogging, there have been no problems or backups.I'm disappointed in this predatory behavior. It's unfair and scummy to prey on people in a vulnerable situation. I understand that plumbing is skilled labor and can be pricey, but trying to scam people into major repairs that they don't need is gross. Avoid this service unless you've got an understanding of plumbing and can call them on their BS.

Mr Alphonsis was amazing, he explained all the functions of the water heater , the normal noises it makes, settings. He has patience, kindness. Extraordinary knowledge of the system of old water heaters ( that I had). Caring , conscientious and professional.

Very professional, would use again!