Best Main Water Lines in Baltimore MD

Like many over this past Christmas weekend. We had a busted water pipe due to the cold weather. I placed a call and with in minutes spoke with Ty and set up a time to get my pipe repaired and water back in our home. The response time(less than 24 hrs), honesty, and professionalism was top notch. I’ve finally found a plumber I can trust! Wish I’d of found this company years ago. They showed up as promised, on time and got the job done!
Thanks again Ty for your professionalism!

This Company is Absolutely Amazing! They are punctual, professional, polite, high-quality and customer-service oriented at the same time! This is a Family-Owned Business and they take their work seriously; it is not just a job for them, it is their Trade, their Profession and their Calling. 1) When I was looking for a Plumber for a major project regarding upgrading, fixing and renovation of my Tenant’s water system, I reached out to their Main Office and the Owner, Mr. Joe, answered all of my questions precisely. He knew exactly what plumbing issues I was talking about right away and gave me a quote over the phone. It was very nice to have that security of having and Expert on the other end of the line and also the security of knowing beforehand what expenses to expect, whereas other companies make you wait for a quote. 2) His own son, Mr. Jeff, who is very experienced because he was around the Trade from a very young age, completed the entire complex operation while exceeding my expectations in quality of workmanship - and did so in half of projected time; moreover he was very patient, understanding and helpful, explained everything beforehand, walked me through the entire process to alleviate my worries about the plumbing system modification. 3) Mr. Jeff is very detail-oriented and it shows that he cares about his work a lot. He went above and beyond, building from scratch some parts of our tenants’ system - for example a unique, non-standard rarely-found-in-stores run-off valve - and did so correctly from proper materials - copper; (as this part was previously improperly built from plastic and incorrectly installed by previous plumbers.) Additionally, 4) Mr. Jeff is not only a knowledgeable Professional, but is also very customer-service oriented, even bringing in his own tarp so as not to walk over my tenants’ floor in work boots - which my tenants appreciated. 5) As far as COVID precautions are concerned, the Staff of this Company are Vaccinated, but they still wear a mask as a Courtesy to the Client - which we also appreciate tremendously. 6) Also, as a side-note: this Company doesn’t use After-Market parts, all equipment they install is new, out-of-the-box. 7) Moreover, their prices are MORE THAN REASONABLE FOR THIS QUALITY - within this expensive Industry. I will be their life-long client and I will be recommending them highly to all my friends and family! To anyone who is looking for a great Plumbing Company - this is it! You can’t get better than this Experienced, Honest, Professional Family Business.

Trey came out to install a dishwasher for me he was early, very polite and knowledgeable. I definitely would recommend Len the Plumber and if I ever have to use them again I hope Trey is dispatched my way.

Lal 2765 was here on time he do good work

We had a plumbing emergency on a Sunday on a holiday weekend. Ryan Joseph was out super fast and made sure everything was done right and cleaned up. Highly recommend their service - Ryan was great to work with

David did excellent work. He is friendly, patient, professional. He answered all my questions. He explained the issue very clear. He discussed several options of repair. I am very satisfied with his service. Thank you.

We called Metcalf on a Monday, the owner came out a day later and gave me a fair quote with honest recommendations. Scheduled the work for Thursday (2 days later) but they could accommodated it even sooner. Metcalf gave me a two hour window and they arrived 5 minutes into that window with text message notifications ahead of time and were done on-time. I really appreciate that they adhered to that schedule. They didn't disturb my family with too much noise. They were very professional and courteous. They cleaned up the site when they were done and all-in-all I'm really pleased with the work.

My heater went out during the night, so I called Fitz first thing the next morning. They were at my house within an hour, diagnosed the problem, then got the part we needed, and had it repaired just a few hours later. I was impressed by how responsive, knowledgeable, and kind they were! I will definitely call them again in the future.

Nick is a very good plumber. We have used him many times on our home and our two daughters homes. His prices are great and he’s on time and very professional. We would recommend Nick for all your plumbing needs.

It is 9pm an mr. Butler just left my home! He came to my at night! With an amazing attitude ready to fix our problem! He truly was amazing fixing a toilet clog effecting 2 of our main toilets! He was honest with his prices! He fixed our issue in a nice amount of time! He also gave us advice on what we should and should be doing!! We greatly appreciate him and his service! If in need again he is our guy!!!!

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I never had to second guest if I was beening over charged. Never had to worry about what had to be repaired. His word is trustworthy.

I called Catons Plumbing after a frozen pipe burst in the wall of my house. They scheduled a plumber for the next morning. By late afternoon, I had not heard from them so I called back. Because of the number of calls, they had to schedule me for the next afternoon. I was not happy about that, but Sharon said they had plumbers working around the clock.When Bruce came within the rescheduled time, he quickly replaced the broken pipe section and insulated the pipe that could be reached. He also noticed another problem with my garbage disposal and fixed that as well. Bruce was thorough and professional, especially during a time of plumbing crises.

Amazing work. Professional, thorough, fast. All at very affordable rates. They've done a LOT of work for us, and we could not be happier. HIGHLY recommended!

I cannot say enough good things about this company. When we needed our sewer line repaired we contacted them for a second estimate. Unlike the first company we contacted, they took the time to reassess and confirm the damage (a leak detection company had already determined there were cracks in the pipe). Prime Plumbing's estimate (and final cost) was 75% of the estimate from the first company and included repair of our concrete driveway, which the other company specifically excluded. After we accepted Prime Plumbing's proposal they were able to complete the pipe repair and indoor clean-up in one day (the other company estimated 2 days) and the necessary driveway repair within a week. When we needed some help with documentation for our property insurance they provided just what we needed to help us get maximum coverage (which was lousy but that is another story). Subsequently we contacted them when our toilet wouldn't flush. Turned out that our ejector pump was full because the gfi tripped. The plumber determined there were no other apparent issues, wished us a good day and no charge.Every single person we dealt with was knowledgeable, polite and friendly (from staff on the phone through all plumbers and their crew). Price is reasonable and fair. Work is high quality (even the driveway concrete repair was graded better than it was before)! Highly recommend.