Best Garbage Disposal Repairs in Baltimore MD

Ty was very professional and curtious. He made sure the job was done right and cleaned up after each job. I couldn't have asked for a better plumber.

Joe and his son were LIFE SAVERS! My husband and I returned from our holiday vacation to a bust pipe. We arrived home on Wednesday to find the pipe and Joe and his son were here the next morning. They fixed the problem for us at a fair price and even offered us advice so the problem wouldn't occur again. I will absolutely be using ACE plumbing again for any of my plumbing needs. Thanks again!!!

The office scheduled service for my rental property early morning after a late night call, which met my preferred timeframe. My plumber James kept me informed as to his plan upon arrival and called me soon after to share his initial findings. He explained why the work was less extensive than what I was prepared for, which I appreciated.

Darryl was very thorough and professional. He did a great job clearing the drain and making sure things were back to normal.

We had a sewage back-up emergency, and they squeezed us into their schedule the same day that I called! They were friendly, courteous, and experienced. They explained the issue and resolved it, with preventative recommendations.

David was extremely skilled and efficient and was a pleasure to work with

Repair man was very polite and communicated very well and helpful.

What a creep . Do not give him money . He is a criminal and very disrespectful.

Stilwell put in a water heater January 2015. A gas leak was found by a profession about 17 days after the 1 yr warranty. Immediately we called Stilwell's emergency line we never got a call back! We called them back in the morning and was told by a very nasty and sarcastic young lady to call your local gas company and that its out of warranty so they will charge us a full service fee to check it out (the same fee they would charge a new customer). We had someone else come out and fix the gas leak (that was in two different connections!) They also noticed rust on the top of the heater and said this should not be after one year.

We then went to the BBB and after filing our complaint this is Stilwell's unprofessional response.....

Water Heater installed on 1/9/15. County inspector arrived 1/14/15 and passed work. Customer has a 90 day warranty with their home warranty company on said work. Complaint filed on 1/27/16. 9 months out of warranty. Even if we go by our warranty of 1 year which we don't have to but being the responsible company we are the customer is still 18 days out of warranty. So the question is how long should a company extend its warranty for, 1 hour, 1 day, 1 week, 1 month, 1 year how about we all just live by what we agree to and take responsibilty for ours

Addendum 2/19/16

This was Stiwell's ridiculous rebuttal to our second response

'As i stated prior, this has nothing to do with us. Our warranty was over and we have no obligation to this customer at all.'

How unbelievably unprofessional!!!

Be careful when you deal with this company

Anthony was awesome. I was working between the barn and being in the house and he explained everything to Me. I signed up for monthly maintenance so I won't have anymore a.c issues

Mike and Allen were courteous, patient, and efficient in assessing my situation and I look forward to their proposed work plan and estimate.

I forgot that Fitz Mechanical was the installer of my furnace, but when it was in, they removed the old furnace (THANK YOU THANK YOU), and did a beautiful job on checking up on it (FOR FREE), any problems I wanted checked out a few weeks later.. And the cost of the new furnace was two thousand dollars less than any of the other furnace companies in my area. However there's been an army of sales calls from home warranty companies that I considered, but am through with, and maybe Fitz was pressured into being part of this conglomerate of sales calls, which I am sorry has happened to them. So that there is no misunderstanding about this, I would like to say that FITZ MECHANICAL IS THE BEST CHOICE FOR FURNACE INSTALLATION AND MAINTENANCE!! if they also offer home warranty plans, I would make sure that some other warranty companies do not hack a potential customer into being sold a program that is not FITZ!

Quality work. Very neat and detailed installation of our new kitchen plumbing

Courteous, knowledgeable, and careful workers who took joy in their work. Many thanks!

As a property manager, I have used this company for over a decade. Great work ALWAYS!!!

I have a house in Baltimore city and I was in need for plumbing advice. I found Empire plumbing and Heating llc and I called them and scheduled an appointment .
The technician came out on time and I paid the fee for plumbing consultation upon arrival. I’m so glad I made this move because all the other plumbing companies were trying to sell me stuff that I didn’t need. Honest , respectful, knowledgeable and helpful that’s all I wanted to say. Thank you Empire plumbing and Heating.

Had a same day visit from Mr. Jordan. The job was completed within a 4 hour window. Clean up was quick and done throughout the installation of customer supplied shower. Unfortunately, the price jumped $200.00 more upon completion then had the cost of additional materials added to the invoice.