Best Faucet Repair And Installation in Baltimore MD

Called Ron when my pipe burst in the garage he said will be there soon and he did. He is so lively, friendly and very polite. He Was so energetic running from one place to another less than an hour work was done. He charged and i called my own charge without hesitation accepted. I will look out for more customers for him.

Ty was great! He was in and out, no hassle. Great service and exceptional pricing! They were able to get me scheduled for an appointment right away and were accommodating to my schedule. I will be going to them again.

Terrific small company. Efficient, clean, professional, friendly.

My service today was outstanding. I called for service on a Sunday a little after 1pm and there was a plumber onsite before c. 2pm. The plumber was very courteous and professional, and he took his time to explain what the issue was and what he would do to fix the issue. His service was of high quality, and he cleaned up the area after his work even though the significant mess was made due to the preceding incident and not his work. I highly recommend Len the Plumber.

My appointment was for a 4 hour window. The morning of the appointment I received a phone call with exact time plumber will arrive. Plumber arrived on time and was professional. Completed work quickly and cleaned up work space in the bathroom even placing the rug back in place I had moved before his arrival. I have used this company for years and am always pleased with their work.

Fixed valve for me. Nice technician. Good price. Prompt service

James is wonderful and very professional! He did a great job removing our outdated cast iron pipes and updated them to modern pvc ones. I would recommend James to anyone needing plumbing work done! I know he’ll be my go to plumber for anything from now on.

Khuma’s work was impeccable as he fixed my bathtub drain linkage and replaced my shower head but more than that through GOD’S Discerning Spirit we connected on a spiritual level, which was SO wonderful!.. That, I didn’t expect..

The technician is nice dude/sailo/ It’s a nice job I’ll recommend
Thanks

Gave Van a call Saturday with an urgent leak. He arrived same day and was extremely professional and knowledgeable. He quickly found and repaired the leak and was very affordable. At the same time, Van spent the time to educate me about my plumbing system. I would recommend him to anyone.

One guy was nicer than the next! Justin, Josh and Augie were prompt and responsive, with excellent communication. They each had a role in diagnosing, explaining, and repairing a variety of plumbing concerns. Would highly recommend.

David was on time and professional. No repairs were done since it was an electrical issue, but he diagnosed the problem quickly and provided me with an estimate for other plumbing work I needed.

Excellent work. Great value. Great people.

WORST EXPERIENCE EVER. Consider yourself lucky if this Guy is a no show. Unfortunately for me, he showed up. And the work was NOT done correctly. I had to call a professional plumbing service one month later to redo everything. NOTE: HE IS NOT A LICENSED PLUMBER. That is everything you need to know right there.

Absolutely horrible customer service! They were my service provider through my American Home Shield claim. The initial experience was fine as the technician did arrive to diagnose the issue with our electricity. He told us that he was going to order the part needed and that he would back in 3 business days to perform the repairs. A week later, with no response, I called the company to get an update. They informed me that the claim had been denied and that I need to call Home Shield needs to put in a new work order(whatever that means.) After speaking with Home Shield, I was informed that the claim was not denied because they were still waiting and had never received the information needed from Stilwell. I again called Stilwell and demanded the manager. I was told she was not available but would call me that day before close of business. 3 days later, the manager had never called me. I again called Stilwell and was told the same thing as before(about the claim being denied.) This frustrated me after the previous conversation which took and hour out of my day. I reminded her again about the huge incident during the previous call and demanded to speak with the manager immediately. The manager got on the phone and was immediately dismissive, took no responsibility for the delay/error and was very condescending and rude. She was talking over me with an elevated volume and was not listening. I had to call her out on her rudeness to which she had no apology or changed behavior. An apology for my inconvenience would have been the correct response. When I explained to her that Home Shield had already called them last week and informed the secretary that they failed to submit the diagnosis so that the claim could move forward, she kept saying Home Shield never called them(which was a lie because they called while I was on the phone.) Then she claimed the tech did not submit the invoice/diagnosis to her. I asked her why she couldn’t just get it from him ASAP. She then tried another angle which was to say that the paperwork the tech submitted was for a non-covered issue. That was totally false. All it was is a replacement of a 20 amp breaker and a fuse...pretty straightforward, easy repairs which are definitely covered. That was a stall tactic. I then had to come up with my own solution to send them the invoice which clearly states the reason for the repairs. I emailed it to them. After speaking with her, I had to call Home Shield again to ensure this gets rectified. They called Stilwell AGAIN and I was promised that the diagnosis would be sent that day and that I should be getting service within 48 hours. That was 72 hours ago with still no response. Of course I had to call again today. I called Stilwell first and was told again that the claim says denied/new work order needed. At first I thought maybe after the diagnosis was submitted that they denied it so I didn’t initially get upset with them. However, I then called American Home Shield giving them a hard time. I discovered that It was actually an error by Stilwell again!! They STILL had not sent the diagnosis to Home Shield after all of this, knowing how much I’d already been inconvenienced and expressed my disdain. I decided to call the company and Home Shield and put them on the phone together to expose the lies. That was the best thing I could have done. That needed with yet another promise that I would have resolution within 48 hours. I received an email with a new service provider so I assume Stilwell wa not able to produce. I’m not surprised because this company is a nightmare and unprofessional. I would never use them again. I have several home projects coming up and I’ll go elsewhere.