Best Shower Drain in Lexington KY

About a week ago our old water heater began to leak. We called Integrated Plumbing Services for help. Integrated promptly got their team on our problem of replacing the old water heater. The work was done in a professional manner, quality workmanship and thorough cleanliness when done. We would totally recommend Integrated Plumbing Services for any of your plumbing needs.

Promptly came when expected and did excellent work.

Called early on Sunday morning and someone was at my house in 15 minutes! My kitchen sink drain was cleared shortly after the technician arrived.

Buzz was polite, on time, and efficient. He clearly explained to me what he did and why he did it. I will definitely call on these guys again if I need help!

Great service, technician was helpful and knowledgeable. Great communication from dispatch regarding scheduling and appointment updates.

Austin was very professional and did a great job.

This company claims to be a quality company, but I got nothing of the sort! A older guy and a younger guy shows up to see why my drain isn't draining correctly. The hardly said a few words before they got started snaking the pipe. Which is fine you know what your doing then okay. But about five minutes in I hear what sounds like a water pipe bursting. They say nothing, then the younger guy heads straight for my front door with wet shoes marches strait out to the truck where he stayed, only making the comment that he needs some old towels. My mind is racing..... So I get the order guy some and about five minutes later he come up and says Did he get the Money? Not saying anything about what he did! As they leave I go down stairs to the bathroom that has water all over the walls and ceiling. I'm so serious! They got the puddle of water up but water was all over everything. I've been cleaning it up now for 20 minutes! Do yourself a favor and never use this company! I have also called the warranty company and told the. This should never happen to anyone!

Always helpful, nice guys.

Chris at Big Blue Wrench reset our toilet. He explained what he had done and why he used a thicker wax ring than the one that was used by the original installer. He cleaned up the work area before leaving. Chris was friendly, polite, and professional. We are very pleased with his work and with the office staff who set up our appointment. This was our second time to use Big Blue Wrench. We were equally impressed with the appointment process, the plumber, and the work completed at our original time off service for a different issue. We highly recommend Big Blue Wrench to anyone needing a plumber.

They came out and gave me an estimate on an outside sewer repair which I ultimate had completed at a third of the price they quoted. Their quote was ridiculous with no details behind it. Suggest checking with others before using them.

Dean installed an HVAC unit for us and within a week we had to have him come back for a service call and he tried to charge us an additional $65. We refused to pay because it was A BRAND NEW SYSTEM THAT HE HAD INSTALLED. He chose to curse and hang the phone up on us.
The professional thing to do was stand behind his work and make sure the unit was running properly, which is all that we asked and expected.
Incident took place in 2001 but we have never forgotten how VERY RUDE and UNPROFESSIONAL he was, WOULD NOT RECOMMEND to family or friends!
He should remember us though unless it is a habit for him to curse and hang up on his customers.
Not something I forgot.
Unit installed at 275 Mockingbird.
Guessing his positive reviews were posted by family & friends. 😆
See below, he changed his response from rude to professional but not exactly truthful. Baby Steps... One day he might take responsibility, admit fault and apologize, not holding my breath though. I am going to go out on a limb and guess that someone told him it was bad customer service and suggested that he remove the rude response.

Highly recommend! We couldn’t have asked for better service. Matthew is extremely knowledgeable and worked tirelessly to find and repair our leak.

Fast to respond, professional, and informative! A++++ organization