Best Replace Water Heater In Lexington in Lexington KY

My service man Dean was awsome explained what was going on and fixed the problem no problems once again amazing service Dean will use you guys again hope I don't have to but if I do

Very knowledgeable and helpful staff, the go-to plumbing supply store in Lexington

Ben has been to my house on a number of occasions and is always professional and creative in coming up with solutions to my issues. He also presents options and the best course of action both long term and short term and ensures the work is completed timely with high quality. They came out to repair my sump pump prior to us having to leave for several days which caused us great concern if it wasn't working properly. He was able to complete the service in less than an hour and give us some piece of mind.

Derek, Steven, and Ethan are phenomenal, these guys work quickly and the quality is fantastic. Would recommend them to everyone.

Had our initial diagnosis this morning. The technician, Chris and his apprentice Jose, were excellent! Super friendly and knowledgeable. Followed the new covid guidelines. We feel we will be in great hands with your team. Thanks so much!

The two guys that installed my water heater yesterday was very pleasant to talk with and very respecting person thank for having good employees ,Carlos Smith

Fixed the problem so quickly and was courteous, pleasant and knows his stuff.

Dean installed an HVAC unit for us and within a week we had to have him come back for a service call and he tried to charge us an additional $65. We refused to pay because it was A BRAND NEW SYSTEM THAT HE HAD INSTALLED. He chose to curse and hang the phone up on us.
The professional thing to do was stand behind his work and make sure the unit was running properly, which is all that we asked and expected.
Incident took place in 2001 but we have never forgotten how VERY RUDE and UNPROFESSIONAL he was, WOULD NOT RECOMMEND to family or friends!
He should remember us though unless it is a habit for him to curse and hang up on his customers.
Not something I forgot.
Unit installed at 275 Mockingbird.
Guessing his positive reviews were posted by family & friends. 😆
See below, he changed his response from rude to professional but not exactly truthful. Baby Steps... One day he might take responsibility, admit fault and apologize, not holding my breath though. I am going to go out on a limb and guess that someone told him it was bad customer service and suggested that he remove the rude response.

Chris and Chris were great!! Very professional and quiet. We are loving our new water heater! We highly recommend!!

Randy Robinson was excellent but the installation crew caused my leak and $911 repair bill. This repair should have been cheaper because of the mistake in installation.

I cant say enough about this company! We had Justin come out for a new water heater and also for a drain problem. He was so efficient and courteous and did a excellent job on both. I have to say I have never been so pleased with any company! We needed help fast and they came the same day. This senior citizen is very impressed. Thank you Justin!

I really appreciate the accommodating way Bryant’s dealt with preventative maintenance on our HVAC unit. Robert was extremely informative and explained everything he had checked thoroughly. I will definitely call them again and again!!!

Ken Tyson Plumbing was very professional from start to finish. They were at my house within 3 hours of calling. Kevin did an excellent job and went above and beyond to help with our plumbing issue. I would highly recommend.

We had an emergency situation saturday afternoon. i immediately started googling plumbers and either got voicemail or was politely informed i wouldnt be able to be seen today. Mike answered immediately and had someone to my home within 2 hours. He walked me through shutting off the main water line (we were misinformed about which valve was the primary in our crawl space). All that to say I am very pleased with the service, quality and responsiveness. Highly recommend and will be using again.