Best New Drain Line in Kansas City MO

Ive used this company on many occations for various things. they are always on time to appointments. They are very kind and professional. each employee ive worked with has been very knowledgeable and they have even walked me through smaller tasks over the phone. They have always been willing to work with me and get out to emergencies in a very timely manner. the prices have always been fair for the work performed and they have never pushed me to do work that was not needed. i work for a water restoration company so I am constantly needing a plumber on stand by and bill fry and his crew have always been available for me.

I was extremely pleased with the service. I wish there were more stars to give. The thoroughness of the inspection, the explanation in terms I can understand and the sense of professionalism that made me confident I made the right choice. Thank you!

Over 6 months have not been able to get leak sealed from pipe he replaced

I have used Connelly on and off for over 5 years. Always lived up to the professional 5 Star rating until I had them do a repipe old galvanized pipe to pex and new hot water heater install. Once Brain finished up the job everything was working
properly except the hot water pressure for the kitchen faucet. I was told by Brain it’s your faucet causing it from build up and you need to replace it. So I agreed to spend the extra $300 on top of the $3,000 plus of the repipe and water heater install for a new faucet. Thirty minutes later new faucet and still bad hot water pressure. Brain then told me well at least it’s a little better than before. You just installed new water lines and new hot water heater and still have bad hot water pressure unacceptable for $3,000 plus bill. The day after the install the solder joints on the new hot water heater started to leak. They sent Blaine out to fix them the next day. All was well until two days later another solder joint started to leak. Blaine came back and fixed the leaking solder joint again. Everything seem to be fine for a few months after the install until I started noticing a sewer smell coming from my crawlspace. Called Connelly and they sent Quinton out. Quinton arrived and flashed a flashlight in the crawlspace opening and said I see no problem here but I do notice your sewer vent stack coming out of your roof isn’t to code and should be extended. Like a fool I agreed to having it extended to the tune $300 for a 3 foot piece of schedule 40 and Fernco. Sewer smell never went away and after having another plumber actually investigate further a section of my sink drain was drilled into by Brain during the pex install. I will state that Connelly did reimburse me for the ridiculous sewer vent stack diagnosis
and the cost of the plumber who fixed the pipe that was drilled into, but they have not gotten my trust back. The sad thing is Steve would never talk to me on the phone when we had all these issues only communicate via Email. How can you own a small business not talk to your customers over the phone but Email only. I wanted to love Connelly Plumbing but just can’t.

Mike was on time, courteous and very knowledgeable. He worked well on our rental property along with our tenants. We plan on using him as our preferred plumber. Thanks again, I look forward to referring you to all my contacts.

HVAC annual cleaning & maintenance with Bronze Plan for rental property. Tech was professional and advised what needs to be don throughout the year to keep the system working properly. Long-time customer for my home & rentals and very pleased, as always, with the company & it's service professionals.

Fantastic experience with KC Water Heater and Chase. He knows his stuff, and was an absolute pleasure to work with. Can't recommend this company highly enough.

Called Quick Relief Plumbing and they came out the same day. They listened to our needs and clearly demonstrated what was needed. Not pushy at all. They are very professional! We ended up having them complete both plumbing needs. Excellent work. We will use them again for sure!

Very honest and up front about issues! I would highly recommend this company from your plumbing needs! Good prices for their service also.

Scott came out to take a look at my basement sink as it was having a clogging issue that drain cleaner wasn't able to take care of. He investigated and found tree roots in the line. After some discussion to fix the issue and make clearing the pipe easier should the need arise he updated the setup of the basement pipes. This was probably needed as I've noticed that whoever flipped my house before I bought it did a so-so job when they added the bathroom in the basement so its hard to say what they did and if it was the correct way to go about it. Overall, would use these guys again for any plumbing problems I have.

These guys were great! I left a message for them to call back. They were in the middle of another call and apologetic that they missed my call. It was a quick response over after, found the leak behind my shower and got it fixed in a timely manner. The price was very fair and the customer service was exceptional! I'll be using them from now on!

The crew was very friendly and helpful. They walked me through the process and explained things so I could understand. Very reasonably priced too. I’m happy with the work overall.

Used them for 16 years, Moved to own house charged me $100 to tell me what I already knew.. Huge price to replace garbage disposal. Never again.