Best General Plumbing Repair in Kansas City MO

Michael was great to work with. He really knows his stuff. He did a great job with the repair and with explaining everything to me afterward.

Steve was on time and very professional. Our front door was no longer closing due to house settlement and he shimmed and adjusted the door so that it fit again. He also replaced door handle and deadbolt to get the door back to original shape again and all in less time than originally estimated. Highly recommend their services.

Where to begin, scheduled a combo (spigot outdoors repair- add outlet inside) made appointment 2 weeks ago for this morning. At 11:00a.m. no one had called or shown up- called KB- spoke to someone that assured me the tech is finishing up a job and ours was the next one. At 1:00p.m. KB calls me, first told the tech had to leave for an emergency, then it was one was out sick, then didn't know we had a combo appt and the tech couldn't do both, she was new. Need to reschedule. Honestly after hearing so many different reasons/excuses no telling what was the truth. So frustrating to stay home waiting for a repairman from 8am-1pm- our time is valuable (we do not work from home- work in offices). So last I heard was a plumber was coming from Gladstone and still unknown if anyone for electric would be responding. Poor Customer service- care all around. Hopefully if and when someone does show up things will be fixed correctly and all the waiting will be worth it. Glad there are other choices out there disappointed as we have been using KB past few years for alot of services, seems like making appointment time windows isn't that difficult- even calling up customers to update on situations.

I was very pleased with my technician, James, as he is very proficient and excellent at what he does personally. My disappointment came from James following the instructions that he said he was given to charge me a second warranty visit charge of $75 when he came back to repair the problem after I had ordered in the correct parts. When he diagnosed the problem initially there was a $75 charge and it was my assumption that that charge would not be duplicated when he came back to install the parts as it was all one occurrence under the warranty policy as I saw it. In transparency James, on his first visit did switch out a couple parts from one faucet to another to get us functional while we were waiting for the new parts. It was that technicality that James said required him to charge us a new warranty occurrence charge when the new parts came in because now he had to install the new parts on a Fossett 15 feet away. I argued with him on this point, but he was confident that this would be A.B. May‘s position. I will be pursuing a refund of the $75 charge as it was only because of the broken parts that any of this claim had to be filed it shouldn’t have been two charges for $75.

Keith came over on Tuesday to inspect our kitchen faucet, which was leaking. He was able to identify the problem right away, and was upfront about how he could look for a replacement part, get it shipped (which would take weeks (we verified this with reviews of Glacier Bay)), and installed, but that would be more expensive than just replacing it. He gave us a recommendation of brands (Moen or Delta), and we were able to get one for him to come back out on Thursday to install.

He installed the sink in ~30 minutes, and was clean and efficient. We were able to pay by card, and we were even given a discount because of a scheduling miscommunication on our part.

We will definitely be using KP Plumbing again when the need arises!

Independence plumbers helped me with an emergency pipe burst in my kitchen. They were quick to respond and were very reasonably priced. They even cleaned up after they were done. I will definitely be using them again for future plumbing needs

I would like to start off by saying that I am not biased in any way. I have worked for Poelma plumbing and construction for 15 years.
I as a small business owner as well and enjoy doing the work for mark. He does high end Quality work on every job it doesn't matter if it's a $1000 job or a $50000 job he treats every one of them like it's the only job he has. We have been blessed to work for his company and I just wanted to let him know how much everyone here appreciates him. So thank you Mark for all the years of work that you've given all of us..

Never called back. Maybe that's a good sign for J. But not for me.

Where do I start. Last night I came home to the main drain in my basement backing up. I called one of the big box name companies and they came out right away. Unfortunately they were not able to clear it so I was told I needed to have them come out today with a camera. A more experienced supervisor arrived this morning and insisted I had a collapsed sewer line without doing anything. I was not ok with his assumptions so I insisted he use the camera. He said he tried and that it was with out a doubt collapsed. Estimate cost to fix it was $4,500-11,000. I was beside myself!!
Using my better judgment and after reading reviews and decided to call Wel-Don. They came out today as well and had the line cleared within minutes. No collapsed pipe, no BS, just honest, fast service. Oh and the final cost..... $90.00 smh. They have my business for life!

I had one of those days where I went into my basement saw water and discovered something, somewhere was leaking. I called Pierpoint to come out and investigate the issue. They were able to get me on the schedule fairly quickly and were very friendly. They ended up arriving ahead of schedule the day of (which was great - no one likes extra water dripping out for hours) and they quickly identified the problem and fixed it! I'm so thankful for their service and will use them again!

Alex did fantastic work and did it quickly too. Wonderful to work with and talk to. Will be recommending to all who need plumbing work.

We had a furnace and AC installed and we’re very pleased. A four-man crew arrived at 9 AM and departed at 6. They were respectful of us and our property, leaving everything clean, floor swept, old systems carried out all debris disposed of. We would use them again!

Great plumber who is reasonable and good to his word. Did a great job!

After speaking with someone and explaining what plumbling problems I was experiencing, was put on hold for at least 15 minutes, no one came back on line. No apology or anything, ended the call, will not be calling them again.

A fantastic place to work

Josh was very helpful and efficient. Took care of us within 1 hour of calling for their help. I would totally recommend them for your plumbing needs.