Description
True Blue Plumbing is a family owned and operated professional plumbing service company. We provide only the highest quality of craftsmanship at competitive pricing and are fully licensed, insured, and bonded. All True Blue Plumbing work is backed by satisfaction guaranteed.
The True Blue Plumbing team can fully service your plumbing needs, no matter the size or scope of the issue. We make our premier plumbing services reliable and affordable for everyone in the community. Here at True Blue Plumbing, we understand times are tough. That is why we will work with you to find something that fits your needs and budget. Our services include water heaters, tankless water heaters, drain cleaning, and many more.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, Back-Up Pump, Backup Sump Pumps, Bathroom Sink, Battery Backup, Broken Water Heater, Clearing Clogged Drains, Clog Removal, Clogged Drains, Drain Auger, Drain Cleaning Services, Drain Cleanout, Drains Clogging, Emergency Repair, Emergency Repair Services, Expansion Tank, Faucet Repair, Faucet Repaired Or Replaced, Faucets, Floor Drains, Garbage Disposal, Gas Line, General Plumbing Services, Home Call, Home Services, Hot Water Heater, Kitchen And Bathroom, Kitchen And Bathroom Sink, Kitchen Sink, Laundry Room, Laundry Sink, Mechanical Room, New Sink, New Toilet, New Toilet Install, New Water Heaters, New Water Line, Plumber Repair, Plumbing Drains, Plumbing Emergency, Plumbing Issues, Plumbing Needs, Plumbing Repair, Plumbing System, Plumbing Work, Pump Inspection, Pump Replacement, Pumps Repair, Rental House, Reverse Osmosis, Routine Maintenance, Sewage Pump, Sewer Smells, Sewer System, Standard Water Heater, Sump And Ejector Pumps, Sump Pump, Sump Pump Inspection, Sump Pump Repair, Sump Pump Replacement, Tank Water Heaters, Tankless Water Heaters, Toilet Install, Toilet Leaking, Toilet Repair & Replacement, Toilet Replacement & Installations, Toilets, Trouble Shooting, Unclog A Drain, Venting Issues, Water Damage, Water Heater Inspected, Water Heater Installation, Water Heater Problem, Water Heater Repair, Water Heater Repair Services, Water Heater Replacement, Water Heater Replacements, Water Heating, Water Jet, Water Line, Water Pressure, Water Supply, Whole Home Plumbing Inspection, Your Plumbing, Freezer repair, Installation, Plumbing fixture installation, Repair water fixtures,
Reviews
Deborah Marcum
a month ago
I like to do business with local (preferably veteran/woman owned) businesses ... but I do my research & don't do the get 3-4 quotes' stuff ... True Blue was everything I wanted! Cody came out the same day, was REALISTIC about what he could /could not do that day, but addressed all my issues, even brought his supervisor (Ike) to my house to answer questions he couldn't answer! (I like that!!! If you don't know, admit it, get the answers from someone who does!!) Cody was awesome! My dogs loved him! (That alone says a lot!) He was SO helpful, polite, respectful, and PROFESSIONAL! He came the same day I called (late afternoon - although I knew it would take longer to take care of my issues) he took care of the most important one that day ... came back the next day to take care of the rest - and - him admitting that he didn't know much about water softener systems - brought his supervisor in to advise? (His supervisor knew what he was talking about - & what we were looking for! Cody used it as a learning experience! :) ) We got our basic plumbing issues fixed and decided to install a water softener system - cause let's face it! We live in KCMO with HARD water... do not regret that decision at all! And True Blue (and Cody) is now MY company to go to for plumbing!!! an added plus? Apparently, one of my neighbors was having plumbing issues, saw his truck - & he was back in the neighborhood, helping my neighbor the next day! :) btw ... I'm not an idiot .... I've worked for HVAC/plumbing companies for YEARS (retired from one after 7 years) ... I know the game ... True Blue is honest, reasonable ($49 trip charge!) Can't beat that!) and VERY professional and responsive! You can't go wrong with True Blue!!!
Jillian Bosch
4 years ago
Tarik did a great job installing our new water heater. He was friendly and very quick to answer any questions I had. He even helped us out by giving information to our home warranty company to be reimbursed. I definitely will call them for any future needs and recommend to all our friends and family!
Suzanne Downey
a year ago
Nice guy, but he needs to take his time more.
The only Plumbing Company I will ever use! Did a great job, was on time and professional. Very fair pricing I would highly recommend True Blue for any plumbing need.
Judi Tremaine
4 years ago
Had a young man out to install a garbage disposal and it went fine. Asked him another question about another problem, he investigated and took care of that problem. Great service and very polite and helpful young man named Devon. Thanks True Blue.
I had a Saturday emergency leak situation, and after calling a few spots, landed here. The person who took my call rearranged the schedule, even calling another client who didn’t have an emergency to see if they would be willing to push their appointment back (thank you to that kind person!), and got me in with very short notice. Alex came on time, was friendly and helpful and took care of getting my hot water heater good enough to use until it’s fully replaced. I really appreciated him explaining things to me, and being friendly. He mentioned how much he loved his job, which always means better care for customers. Overall, my experience was pleasant in tough circumstances and I could tell Alex is a really good man. It gave me trust to use this team in the future.
Larry Patterson
a year ago
On time and very professional!
Thanks for being there when I needed you.!
Melissa Burton
2 years ago
When I called True Blue Plumbing the receptionist was friendly and helpful. She Said they could send a plumber out that day. Unfortunately I was busy, so they set up an appointment for the following day. That was great because I thought I’d have to wait at least a week.Before the technician arrived I received a text letting me know he was on his way. The text included a picture of the technician so I would feel safer knowing who it was at the door. I really appreciated that. Once here, The technician introduced himself. He wore a mask, which I thought was very polite. When I showed him the problem with our plumbing he knew exactly what to do. He wrote up a plan with three different options for us and explained each one to me. He didn’t make me feel pressured in anyway.When I chose which plan I wanted to go with he explained to me what he was going to do and how long it would take. He was able to do everything we need it done in just a few hours. I had forgotten to move some things out of the way and he cheerful he did it himself. I really appreciate how comfortable he made me feel with him here, and that he had everything he needed to fix the problem on his truck so I didn’t have to wait for him to come back on another day. I highly recommend this company.
Janet McCloud
4 years ago
We needed a new hot water heater, we live in a older home and they had to bring something’s up to code.
They explained everything they had to do. They completed the job and cleaned up. They were both very nice. I will definitely be using this company again.
barbara birch
9 months ago
I tried to have a family member do this job workout success. I was not able to use hot water in my kitchen until it was repaired. Michael provided me confidence in his way to fix the leak problem effectively without worry of CVPC pipe coming apart at the couplings etc. and flooding the basement.
Amelia Amelia
7 months ago
True blue plumbing is excellent in customer service, quick and easy to deal with. They fixed our water pipe issue like a flash. I hope nothing else is broken due to this weather condition. I highly recommend true blue plumbing.
Thomas Minnich
3 years ago
Very nice work on the installation of a water heater. Both Tarik and Drew were very knowledgeable, friendly & professional. Mine was the last job of the day, and both took the time to explain the work to me and do a quality installation. I would use them again, and recommend True Blue to others.
Chris arrived the same day and performed a miracle. He was able to perform a repair that I thought had a 0% chance of success and that we would need a much larger repair done. Very happy.
Jessica Cavin
2 years ago
Luke was great! He figured out the problem quickly, was prompt and worked very quickly. Sink and pipes replaced in less than 24 hours with two visits total. He was also very friendly. Great experience.
Tarik did a great job installing our new toilets today - very professional, polite, and worked quickly
Anthony came out to help me with a bath tub spout and pipe I messed up in a wall, he definitely put my needs before his and I am very impressed. he could of took the easier route for himself by knocking out tile which would of cost me a more money by having to call a tile guy to come replace the tile, but instead he put the customer first and found a way to do the repair by crawling into a small cabinet on the backside of the wall and was able to cut an access panel and fix it from behind the back wall instead of knocking out tile from the front. He saved me hundreds of not a thousand on getting a tile guy out. Anthony also was very pleasant to chat with during the process, he didn’t mind me lurking over his shoulder and was happy to educate me (as a new homeowner) on some plumbing for beginners. Anthony is the definition of a professional with OUTSTANDING customer service. True blue plumbing should definitely do whatever they can to keep Anthony on their team he definitely made their company look like the real deal!
Michael was great! Very friendly and professional, quality of work was great as well. Would hire him again in a second!
Jhansi’S Cooking
2 years ago
Very good service and very friendly interaction . Work was done very quickly. Tarik did excellent job. I am going to book more services from him.
Company was able to schedule us the same day to install water heater. Devin was friendly and knowledgeable. He explained everything that needed to be completed and also noticed a few other repairs that we would need to fix at some point in time. He took time explaining what needed to be fixed but did not pressure us into purchasing anything additional right then. After the job was completed, Devin explained everything that he had installed. Great job!
Shaketa Jones
7 months ago
Will not ever use tis Company again
Chris & his associate Ben did an excellent job. They were both conscientious and professional. Good senses of humor.
Reba Merritt
11 months ago
Wow! Michael Kirkland did a really a wonderful job, my husband said that he went above beyond!
Jennifer was great on the phone and Edward was fabulous. I will definitely tell my friends. Thanks Polly
I had a water heater installed yesterday. The whole experience was great. The plumber was very conscious and professional. I will use them again when need arises.
Anthony was a great problem solver. In our old house, he knew all about it. Here was very responsive. He tested the issues in our house so he was giving us the best information and advice. The plumbing he completed, was a quality job. He also has a great personality!
Had a hot water heater installed. Excellent service. The plumber was professional, polite, and very tidy. He answered all of my questions.
Chris was great! Walked me through several options and explained everything thoroughly. Felt no pressure, was very informative and efficient! Will use them again in the future and refer my neighbors and friends!
I called on Monday evening and by Tuesday afternoon my issue was taken care of! Alex was friendly, polite, professional and took the time to educate me on the work that needed to be done and the steps he would take to fix it. I didn’t feel pressured by him like other companies tend to sometimes make customers feel and I felt the price was fair for the work done. I’ll keep them in mind for any future plumbing issues I may have and will be sure to recommend them!
Jessica Adams
2 years ago
Anthony R. helped us get our water back on quickly after we had a pipe freeze in our basement. He was very professional, knowledgeable and super friendly! We will definitely be calling True Blue again in the future. Thank you.
Very professional and knowledgeable. Good customer service. Up front about all my concerns &expectations .
I had an excellent experience with True Blue! No one is ever happy having to call a plumber, but the responsiveness and quality was top notch and I wouldn't hesitate to call them again. They got out same day and Anthony was very personable, kind and explained everything very well. He walked me through his entire diagnostic process and figured things out quickly! Everything is fixed up 100% and I know who I will be recommending to everyone from now on.
Friendly and efficient! Great company to do business with.
Good service replacement of 80 ‘of the sewer mainline under concrete driveway and patio and hot water pipe that ruptured and a floor drain that was rusted outTechnicians were very good and cleaned up wellWork was completed on timeVery pleased with the service
Chris and Ben showed up, evaluated, and fixed my drain problem in less than 30 min. They even educated me a bit. The price of the work was reasonable and they made me feel confident in both the work they did and any future work I might need. I’m glad I contacted them!
willie hunter
2 years ago
Luke, showed up within 3 hours of my first phone call. He was professional, well groomed and got my basement floor drain cleared in less than an hour. The fee charged was fair and my problem was resolved. I’m a happy customer!Thank you True Blue Plumbing,Sincerely,W.Hunter
Woke up this morning to a rusted floor of my water heater. Went through Home Depot because I have an account there. True Blue was the company they contracted for the install, and I'm glad they did. They sent a courteous gentleman named Micheal. Micheal was the complete professional, explaining everything he was having to do step-by-step and why he was doing it. Gave me some tips on what to do to prolong the life of my house and my equipment. Wasn't a huge shocker to learn he was trained as a union plumber. Best kind of plumber because they make sure they are the best trained workers.I've got other work I'll need to get done with the plumbing in my house as I am refinishing a basement. After today, I already know who will be doing the work.
I had True Blue replace a toilet in a bedroom bath. The quoted price seemed fairly high to me, (I've purchased and replaced several toilets) but it was a quality toilet and the plumber seemed very knowledgeable. I was told a new water supply valve and line was included in that price. I was also told that if the mounting flange needed repaired/raised, it would only be a small price adjustment. The plumber's tablet quit functioning, so i didn't get an itemized bill at the time of service. When I called to pay my bill it was quite a lot higher that I expected based on the quotes I had received. Examination of the invoice showed a price for the toilet/install $50 dollars higher than quoted price of $850. It also had a charge of $356 dollars to repair the flange (which was adding a new one on top of the old one(?) to raise the height of the flange above a tile floor) AND $208 for the replacement of the water turn off valve and line between that valve and the toilet. I communicated with True Blue regarding the disconnect and was told, essentially, it is what it is. Maybe $1400 for a toilet install isn't too out of line with other's experiences, but it's way out of line with mine. I would not recommend them based on price, transparency or customer service. We'll see on the quality....
I needed to have my furnace looked it due to leaking, it was not a plumbing issue and he was Jerime was nice enough to inform us of the issue and told us how to go about it. Honesty is always appreciated!! Thank you for coming out!
Cody was an Outstanding Plumber who identified and fixed the problem immediately. I will choose them again if and when I have any other issues. Thanks True Blue
Jennifer Guerra
7 months ago
Was the only service that was able to come out today. Came on time, friendly and got the job done quickly
David Steiner
2 years ago
Alex
Was very knowledgeable and his professionalism was very true...True Blue Plumbing you need to keep Alex.
Thank you- True Blue Plumbing
Same day water heater install today. Chris did a great job. Friendly. Professional. Explained the difference in equipment and answered my questions. Absolutely recommend.
Brian Roberts
3 years ago
I had my hot water heater start leaking water. I called True Blue Plumbing LLC and they sent Michael Allen out who did an excellent job! I appreciated that in advance I received a text message with the name and picture of the plumber that was actually coming to my house. He had everything he needed and finished the job in under 2 hours. After he was done, he walked me through the regular maintenance and upkeep I needed to do to keep the hot water heater lasting for years. I highly recommend and will ask for Michael Allen in person the next time I have a plumbing need. Thank you!
I was needing help for shower valve installed for my bathroom renovation and Chris was quick and very helpful. Thanks and hopefully no leaks:)
Jayne Clarke
10 months ago
Joshua was knowledgeable, thoughtful, and got right to work after giving me an estimate. Very easy to schedule an appointment. These guys have just become our go to plumber.
Ronni Rosewicz
3 years ago
Great experience using True Blue. Stayed at our house for close to 5 hours working on a bathroom leak. Even went to store to get parts. He was so nice and friendly. Definitely using you again and referring you to my friends.
Michael did a great job! Will call on him and True Blue Plumbing again for any future plumbing problems. Had Michael instal a water heater that I had bought from Home Depot. Whole process was easy and painless. Thanks!
Dorothy McKelvy
a year ago
Alex was patient and knowledgeable, he addressed a problem I didn't know I had as well as doing the job he was originally here for.
Thanks Alex
DeAnna Barela
2 years ago
Tankless water heater went out on a Saturday, True Blue came to the rescue and got us a water heater installed that day .......now, the cost was a shocker, but I think that would be for anyone!!But Dave, the serviceman was very patient, in answering my million questions and doing a on the spot video for me for issues that may arise.When I had to call 2 days later, Dave was here within a couple of hours, fixed the issue and was on his wayNo one wants to come out thousands for these things, but if you do, call True Blue....and ask for Dave, he's awesome!!
Edward was extremely knowledgeable and professional. Even though our plumbing problem was extensive and costly, he made me feel comfortable and gave us plenty of great payment options. Also the financing they provide is amazing.
Excellent customer service. Tarik called before he arrived, which was very much appreciated. He removed the broken garbage disposal and put in the new one in no time flat! He made certain that I was satisfied with the new installation and offered to answer any questions. He left his business card and told me to call if there were any issues.He was very courteous and cleaned up everything before he left.Thanks Tarik!!!
Chris came out and installed a new water heater for us. Great service, installed quick and cleaned up like he was never there.....ah, hot water! Thanks
Great friendly customer service and a wonderful installer. Thank you!
Nicholas Pauley
4 years ago
Tarik did a great job installing my new water heater. Will recommend to others.
Lucas Eckstein
a year ago
I want to thank Alex for the outstanding work he did installing a new hot water tank, new faucet and some minor plumbing repairs under kitchen sink. Alex was very professional, i showed Alex all the work that needed to be done before hand and he explained how he was going to do it and prices for the repairs and installing. I would definitely use True Blue Plumbing again and request Alex!
Glenda Fisher
2 years ago
JJ came holiday weekend, quickly assessed what was wrong and fixed it. Thanks JJ
Very pleased with True Blue. They came out the same day we called, they were on time, and they fixed our clogged drain. Alex was very pleasant, polite, and he fixed our drain for a very reasonable price.
Harmony Eccles
4 years ago
Great service! Installed a new water heater the same day that it went out. Friendly and Professional. I would highly recommend this company. Thanks Tarik for a job well done!
Had an awesome experience with this company! Chris was awesome walked us through the entire process. Great prices too!
I woke up without hot water on February 8th and realized my water heater wasn't working. I called 4 or 5 local plumbing businesses. Each one either didn't answer, didn't respond to my message until the next week, or wanted a ridiculous amount of money just to show up. A friend recommended True Blue. I called, left a message and 10 minutes later the owner, Devin York, called me back. I told him my problem and within a couple of hours, he had one of his guys at my place. The guy was professional, explained everything and was quick. I paid a very reasonable amount for labor. The new water heater (Rheem) was supplied and saved me more time and headache because I didn't have to run around town trying to find one. I would HIGHLY recommend True Blue Plumbing due to their great customer service, quality of work and professionalism!
Melissa Cloughly
2 years ago
Chris and Cody were excellent. They got the job done quickly. Left zero mess and were very communicative. A+ Service!
I was kept up on the technicians arrival. Trent was very professional and quite knowledgeable. The service was great and the price was right.
Danielle Atzeni
2 years ago
Chris and his associate (whose name I unfortunately did not catch), were timely, quick, and efficient. They encouraged me to inspect the work and did not hesitate to tell me to call if any issues arise. The job was done well and quickly, both were very kind, and am overall very happy.
Chris was our service representative. He was very knowledgeable, friendly, professional, and efficient. Quick, ontime service, and they stuck to their estimate! We will definitely use True Blue for future plumbing needs!
Denice Steward
a year ago
We had little to no water flow. Everything gurgled and prevented us from doing most day to day things you take for granted. I called True Blue Plumbing late in the afternoon & they were here the next morning! Assessed the problem & completely repaired it within a week! So grateful to say the least!! I highly recommend them & know they will be who we call if need be in the future!
Chris did a great job! He replaced my water heater. The new heater was larger than the old and Chris was able to do what it took to get it installed and hooked up.
Allie Trompeter
4 years ago
Tarik installed our water heater today. Great service and he arrived on time. He explained everything and was very helpful. Definitely will recommend this company!
Very timelyProfessionalWorked neatly did not leave any messFlushed the toilet several times to insure it worked properly.
The guys they sent out were 100% on top of their game.
Berg is the Word
4 years ago
Chris is amazing! He installed my friend Brenda Sole’s water heater on 1-15-19 & was very informative and professional. He cleaned up everything afterwards. She smells much better now that she can take hot showers again! :) Thank you Chris!!!
Kevin Kapmiester
2 years ago
Luke was very professional tech and did a great job!!
Scott Thompson
a year ago
New to KCMO just bought house and needed fridge water line installed. Plumber was not able to complete work had to come out next biz day offered discount for inconvenience. Work got completed Plumber did not clean up his job site and no discount was offered. Complained to office was told a follow would happen to clean up job site. No follow up occurred, so tried to use local Supplier to give back and got burned. Be cautious and make sure to inspect job site before Plumber leaves. Very disappointing engagement.
I did not expect same day Saturday afternoon appointment. I was even mire surprused that it took less than 90 minutes for him to arrive. More importantly i firnt expect such friendly and efficient service. My serviceman Anthony was amazing got my main drain unclogged in no time.I did not expect same day Saturday afternoon appointment. I was even mire surprused that it took less than 90 minutes for him to arrive. More importantly i firnt expect such friendly and efficient service. My serviceman Anthony was amazing got my main drain unclogged in no time.
Scotty Burton
2 years ago
Chris was first class, got the water valves working correctly , and installed a new main shut off valve - pressure relief valve . Only company I will ever call
again
Thank you !!!
ronald johnson
9 months ago
I have used true blue several times and I've had a good experience every time.
Robert Johnson
a year ago
Edward!!
Now that you have repaired the plumbing in my house; I will need a hot water heater installed, waterline to the icemaker and a toilet installed downstairs. I was well pleased with you and your work. May I call on you when I am ready?
I had been dealing with plumbers and fridge services through my home warranty program which became a hassle when I had to have a fridge person come out, tell me it was a plumbing issue, plumber come out fix the issue, plumber come back out because the leak didn't fix and tell me it was a fridge issue. Finally the fridge guy came out and fixed the fridge but said the work done by the plumber wasn't the best so I called outside of my home warranty to have True Blue Plumbing LLC check it out. The tech came out, fixed the issue in 5 minutes, and since there wasn't much work that was required, there was no charge. Doing the same through my home warranty would have costed me $100.00, so True Blue Plumbing LLC really helped me during a time of need. Thank you True Blue!
Kenny Richardson
2 years ago
I was very impressed with the work performed and professional service provided. The replacement water heater was installed in around an hour and a half. This was a tight space and more difficult job than most. I would recommend True Blue to my friends.
Being new to the area and having a clogged bathroom sink, I reached out to True Blue Plumbing for assistance. On same day, they expertly and professionally communicated the logistics and tackled the clog. The technician, Edward, was top notch and they have definitely earned my ongoing business!
Michael did a very good job for us. Sorry to have to ask him to come back and deal with a minor issue my wife noticed just after he left. He took care of it right away and remained very professional. Thank you
Nancy Barnhart
2 years ago
Edward came out to give us a quote for replacing our sewer line all the way out to the mainline. Quote was quite a bit lower than the other bids we had received. They worked on our timeline.Cody was the technician that worked inside our home. Hard worker, polite and did a great job with clean up. The entire crew was trustworthy.
Very professional, courteous and timely. Had one job for the service tech and ended up hiring them for two more jobs because we were so greatly impressed. Would use True Blue again and again. Thank you to Chris and his trainee (sorry I cannot remember his name). They did a wonderful job and also adhered to CDC guidelines during the pandemic.
Greg VanFleet
3 years ago
GREAT JOB ! could not be an happier with the entire experience ! got a water heater installed from Home Depot and from start to finish everything was tip top... Chris Hegwald was on time, thorough, completely courteous and professional... will definitely use these guys again !
Repair man was courteous and prompt. Charges ($278.00) were EXCESSIVE!!
BEWARE BEWARE BEWARE.
Andrew Weston
2 years ago
He replaced the water heater quickly and he was friendly and polite. He made necessary changes to get it in and it turned out great.
Tarik was very professional yet personable. Would definitely hire or work with him again.
Christy Parham
2 years ago
Explained my options thoroughly, including pros, cons, and costs of each. Highly recommended!
This is the 3rd time this year I've gotten to use True Blue pluming and they do fantastic work. I highly recommend! Always on time or even early. Great quality work
Service was good. Jeff was friendly and professional. But I didn't find out about the dispatch fee of $49 until everything was already complete. Not really any option at that point but to pay for it. It felt disingenuous to advertise a promotional rate for the service and then tack on an extra charge. It's not like they could have done the service without coming out. And there was no mention of the fee on the website. Price was still reasonable, but nothing special compared to other plumbers. Bait and switch is no way to get loyal customers. Won't use again.
I had a kitchen faucet that broke and was soldered in to copper pipes. I have never sweated a pipe before and didn't want to get it wrong so I called True Blue to replace the faucet and set it up with quick connects so I can change the faucet out myself in the future. I received fantastic service. Anthony was able to give me an estimate on the phone that was spot on. On the day of the repair he called me to ask me if he could show up early! I also love that the company sends a text with a picture of the serviceman so I know who to expect when they show up at the door. I couldn't have asked for anything more from a plumber.
I had them come out to fix my low water pressure. The technician said the work would be covered by a warranty. Over $500 repair and now 2 days later the water pressure problems came back. The front desk said because my warranty was verbal and not written they can't honor it. So I'm out financially and my house still has low water pressure.An expensive lesson to get things in writing. My trust in them is gone.
Outdoor faucet and indoor shut off valve. Needed fast service and they took care of my problem quick.
Kelly Talmage
a month ago
Very professional and took care of us quickly.
walter taylor
9 months ago
Cody was very professional and knowledgeable. My wife and I would love for him to come out anytime we have any issues. Cody you're the man! thanks so much again.
-Walter
Excellent price and got the job done in one day. They showed up 30 minutes early that was impressive. They replaced the whole sewer line out back and we are very please with all 3 men who were here and did the job.We will use True Blue if we have any plumbing issues againThank youRick and Rhonda
B-consecrated קָדַשׁ
a year ago
Even though I didn't use this companies offered services, my interaction with their technician (Anthony) was most professional and very informative. The communication was easy and they arrived earlier than expected. I would imagine their services are just as high quality.
True Blue Plumbing was sent to us by our Contractor. We had nothing to do with the selection. The job we had was difficult and the project was not completely revealed. Trent was very professional and called the owner to explain the situation that the scope of his work was more than the contractor requested. Trent did the job we needed and the owner, Devin, came and assisted. They completed the entire job correctly. We are happy with both their work and professionalism and would recommend them to anyone in need. Bob & Pam
Was hired to replace the water heater and repair the sewer main line. Kept adding to area they would be required to excavate and replace, even though they supposedly ran a camera through the line. They delayed coming out to finish the work by capping the mail line clean out, outside by over a week. They only came after a called several times. They also neglected to remove the cover on the floor drain, or tell me anything about the work. It was my Mother's house and she was in home hospice care at the time, and I was managing everything from my home about 15 minutes away. Asa a result of their oversight and general incompetence, the basement flooded because the floor drain was blocked. The estimated damage was over 7,800 dollars. Which could have been avoided by 30 seconds follow up work on their part or telling me that something would have to be done on my park in the near future. When I called to get assistance in clean up and repair, the office never called me back.
The best part is that they were on time and arrived at rhe beginning of my 3 hour window!! Edward was very friendly and professional. He answered all my questions, even about other areas of my house and gave me some tips i could try myself first in those areas. He was very knowledgable and told me about new toilet models that have less problems with clogs. He did not pressure me to buy any extra services or products. I will definitely use True Blue Plumbing again!!
Anthony Nyamu
3 months ago
Very professional and same day service. Would use them again!
Lindsey Carter
8 months ago
Came out on an after hours service call to unclog drain at a reasonable price very professional I met one guy at Home Depot the next moment his buddy is solving our issue. Could not write a better script whatever you guys are doing keep it up! Thanks
The Technician, Alec was knowledgeable and professional. After hearing the continuing problems with current toilet clogging, I asked him about installing new one. He went back to shop. got a new one and installed it.Wow! They are A-ONE in my books! JoAnn
Tarik did a excellent job installing our new water heater. He answered all our questions and didn’t mind our dogs being around him. Tarik did a top quality job and clean up excellent really appreciate job and will call back for more in the future.
Patricia Clark
2 years ago
Tarik installed my new faucet and new plumbing under my kitchen sink - he did a GREAT job. Always courteous and very professional. I highly recommend him and True Blue.
Ike was very professional took the time to explain everything to me. How he was going to go about placing the toilet and grinder in my basement with a vanity. He also install a washer box on my porch to move my washing machine and dryer upstairs. Install kitchen faucet Fix bathtub leak. This company is reasonable and quality people. Definitely recommend them to the ladies that have to have things done you won’t be taken advantage of.Renita
Chris was very knowledgeable and helpful,
Would definitely recommend him!
Luke Malcom was very friendly. He gave us all options. It was helpfull to see a picture of the issue. Not to menchen, refreshing to be able to ask questions. We look forward to using them for this repair. Future repairs possably.
This company is the best plumbing company I've ever used in my life. They do military discount. They came the same day that i called. The technician was respectful and explained everything. He helped in every way he could.
Lindsay Dustin
a year ago
Friendly and affordable. Will recommend. Thank you.
Service involved replacing a hose bib that was stuck open. The hose bib was very accessible on the inside and outside. I provided a ladder in place on the inside to reach the connection. It took less than an hour to replace the hose bib. The technician offered two options for the replacement . I selected the upgraded option. Based on my research no hose bib cost more than $100, with an average well under $50. My final bill was $414 which means I paid well over $300 for an hours worth of work? I didn’t think too much about it until I realized the tech spent over 2 hours parked two doors down from my house. So I feel I paid for 3 hours worth of labor for less than an hour of labor. I’m all for quality work which I feel I received, but I feel like I overpaid for the work.
Charlene Kloeblen
a year ago
Alex did an amazing job. He was very efficient and found the leak and ordered the part I needed and came back to install it. I would highly recommend this company and Alex. They care about their customers and stand behind their work. They get the job done quickly and charge for their time appropriately and reasonably.
Michael A did an outstanding job on my toilet installation. It was installed without incidents and very timely. Next time I will request Mike!!!
Anthony Phillips
2 years ago
Anthony did a great job, very thorough, respectful, and all around great dude. Hard to find that in business now a days. If you want it done right at a good price this is the place to go.
Victoria Lancaster
3 years ago
Jonathan A. Jr. installed our new hot water heater. Brought it up to code, very polite, knowledgeable, work was very clean. Johnathan did a great job!
Katie Carrothers
4 years ago
Unfortunately I cannot remember the name of the plumber who visited our home to install a new water heater. He did a phenomenal job, he was timely, courteous, and help me sort through a payment issue regarding leveraging a large gift card that I had. I highly recommend using true blue plumbing we found them through our purchase at Home Depot.
Paula Brunner
11 months ago
I could not have been happier with the service I received. The employees were professional and very patient with the questions I asked!
Edward was such a great plumber! He was scheduled for a 3 hour time window and came 30 minutes earlier than the time window even started!! He was very friendly and considerate with me during the whole process. He got to work on our main system backup right away and was able to remedy it in 20 minutes! The price was fair and made me feel good about my choice of plumber. I would highly recommend and will use them again in the future!
Devin did a great job for us and pointed out an issue with our high water pressure that could cause us issues in the future. He did a great job, left the work area clean, and wore shoe covers to keep our carpets clean. I would not hesitate to use True Blue Plumbing in the future.
We had a new water heater put in and Tark was very nice and professional. The office staff on the phone were nice also.
Prompt and complete service. I recommend True Blue Plumbing and Chris. Would use their services again.
Robert Nichols
a year ago
Look no further for a good plumber. True Blue Plumbing is the one to go with. Michael showed up on time and looked over my plumbing issues of an old water heater and old gas line to it. He then explained what he would do to bring the work up to code for a new water heater and gas line. Michael was very pleasant and knowledgeable. I could see he took pride in his work. I would definitely recommend them to others.
fran brisbine
3 years ago
Had Edward H out today he was GREAT. Would recommend this company any day.
Had a great experience with True Blue! Alex Manrique was our plumber and he was super friendly and knowledgeable. I showed him the issue we were experiencing and he immediately knew what the problem was. He still went to check to confirm his assessment and also went so far as the check the water pressure to the house as a whole. He didn't try to upsell us on anything other than what he believed to be the issue. I felt confident in his assessment, so we moved forward with the repair while he was there and he completed the repair in just over an hour. Ever since, we have had no sign of the previous issue and the water pressure has been SO much better! Will definitely be using True Blue again and requesting Alex in the future.
Devin is top notch! He replaced a faucet and hot water tank for us quickly and efficiently. He discussed our options without trying to up sell us. I would highly recommend True Blue ... I found my new plumber!
Alex M was fantastic. He explained what he needed to do and why in a way I could understand. He was very personable, knowledgeable and professional. I felt he would do a good job and he did. Also he did not make or leave a mess. I would recommend him to people I know.
My technician was Don, he was on time, professional, knowledgeable for the job at hand. Installed my water heater with no problems. The reason there's not five stars is the extra $300 labor charge that was tacked on to an automatic $675 labor fee. Which I was told the labor fee is for picking up the new water tank and them taking the old one away. Just adding a $50 expansion tank was charged at $150 and cutting two copper pipes shorter and adding couplers was an additional $150. Your labor should be what is stated. So be aware whatever is being installed is not plug and play expect more $$$ than what they tell you over the phone.
Roxanne Brensing
4 years ago
Tarik and Mike were very professional and did a great job installing 2 toilets purchased from Lowe’s. They had installed a toilet at our daughters house and we requested them for our house. They cleaned up the rooms and took all trash away. Thank you for a job well done!
Brittany Humphrey
4 years ago
Very knowledgeable and very professional team of individuals. Competitive pricing and very punctual. Highly recommend True Blue!
Michael Moore
9 months ago
Short Version: I encourage you to do a little more research and think twice before choosing True Blue. One suggestion is to use someone like Anthony Plumbing who will cost more but at least you can take comfort in knowing it's done right, by highly qualified installers, and they provide 24/7 support. Most importantly, you'll know their owner won't say, tell her it's not that cold out tonight so they'll be fine. What it meant we were without heat or hot water for 18 hours because ATMOS Energy said the gas leak from their installation was so bad they had to shut off gas to the house.Long Version: While doing your due diligence researching companies before making a costly decision, you'll do like I did and read as many reviews as you can. Unfortunately, you'll find examples of unhappy customers everywhere and consider True Blue's overall rating high enough so you'll think it will be fine. You likely save a little money with them, but you could also end up in the situation we're now in after a new tankless hot water heater installation.After the installation, the True Blue plumber told my wife there might be a little condensation but nothing significant. However, as soon as the first person took a shower, there was a significant flow of water which was pooling back into our wall. The installer installed the drainpipe as a single PVC pipe straight down next to the wall instead of taking it to the floor drain. Of course, the result was water backing up into the framing of the wall. At that point, we asked for someone more qualified to come out and take a look at his work, and take the drain tube to the floor drain.At that point it obviously wasn't a big deal and we thought we had peace of mind because they sent out their master plumber to inspect the work.However, 9 days later we now have strong smell in our basement, and Atmos quickly found what they called, a significant gas leak from where True Blue rerouted our gas line. Unfortunately, the leak was too significant, and they had to shut it off for the entire house. All of this is exacerbated by the fact it's a Saturday and True Blue doesn't provide 24/7 support. Because this is such a significant issue, the owner is called and I've already provided his response. Bottom line, no one's perfect, mistakes happen, and stuff breaks but for me it's always about how someone responds in those situation which defines who they are as a company.
Adam Corniels
2 years ago
Helped identify the source of the leak and took care of the problem. Chris was very polite and knowledgeable.
Yeshua Kennedy
2 years ago
We had our siding replaced and one of the outdoor spigots needed to be extended to accommodate the new, thicker siding. Alex from True Blue came out the next day and gave us a free estimate. He would have been able to make the repair that day as well if it weren't for a few factors which kept him from doing so. A few days later he came back and fished the job correctly and for a fair price. We will be happy to use TBP again for any future plumbing needs.
Misente Gashosho
3 years ago
This guys came to my apartment to install a sink. I had already paid installation fee and they are charging extra fee. They say the extra fee is because I bought a different kind of sink. Instead of calling me before installing they went ahead and installed so they can charge me. Very terrible people. Do not reccomend them at all.
Chris went over and beyond by picking up a replacement sink for our job. We were out of town and this was an occupied rental.
charles granja
a year ago
Very professional company, look forward to using them for all of my investment properties.
Alex came out the same day I called and fixed every drain and toilet in my house! Not only that, but he took the time to educate me and help me understand my house better. As a first time home owner it is comforting to know Alex is a phone call away.
Mark Kuykendall
a year ago
Alex was great. Professional, got in and got out, fixed what needed fixing. What else could you ask for?
I didn't have a good experience with the last two technicians, but Alex Manrique was exceptional. He knew what he was doing and was not there to sell me something I didn't need. He restored my faith in True Blue plumbing.
Our service technician Tarik was very professional and knowledgeable. Completed a water heater replacement in minimal time and very well done. Very happy with our experience.
Well so far so bad with this company. Contracted through a guarantee to be here same day through Home Depot and no call back. Nothing. Had to stay on hold for half hour to be told the guarantee didn’t mean a thing and refused to come til tomorrow. Now that I think of it two stars is way too generous for a company that didn’t call back. Offered no discount for not showing up after having the balls to use the word guarantee then showing that that word seems to have absolutely noMeaning at all. Do not put yourself in harms way and use this company in any way unless you are out of town and the issue is one that doesn’t have to be done til you get back into town a week later.
Priscilla Stone
a year ago
Great price for a Saturday. Alex was wonderful and very knowledgeable! Our drain wasn’t unclogging and after persistent he was able to save the day!
Chris and the other plumber that assisted him came to my house to install a hot water tank. The service and professionalism they provided was top notch.
Tony Sandlin
3 months ago
Amazing group of people here. Ike has been out to my place more than once and every time he is on time, courteous and very fast! Highly recommend.
Terri Kennison
a year ago
Alex was wonderful! He explained the process and work scope and estimate. Very reasonable and He went above and beyond to help
Rodney Spurgeon
3 years ago
Tarik and Adam I stalled my water heater I purchased from The Home Depot. They both provided the Best customer service one could ever expect. They were friendly , polite, knowledgeable and Efficient. Because they did such an excellent job we have decided to have True Blue do more work for us. And will definitely recommend them to others and continue to use them in the future. Thank you.
Anthony was as good as it gets I'll definitely use them again
They did a fantastic job, showed up when they said they would, and left no mess. Chris C. was very polite and professional I would recommend this company for any plumbing needs you may have. This is the 2nd time I have had them do repairs for me, and I will use them again the next time I need a plumber.
Chris diagnosed some wet subfloor, replaced toilet flange and was able to put in a new laundry box. Very professional and thoughtful about cutting dry wall to diagnose. Due to an issue with a leak in a laundry box valve, suggested a replacement. Was not pushy at all about it. Did his work quickly and cleaned up after himself. Would not hesitate to hire this company again! More reliable than my local plumber and about as expensive.
Kathleen Boehm
a month ago
Great service but rather expensive for the amount of work done. Replacing a turn off valve..next time I’ll try a little harder to replace.
Called Home Depot to get a new hot water heater installed. They sent out Micheal A. And Chris H from True Blue. They quickly realized we had an issue that would affect the life of our new water heater. They worked with me to fix the additional issues and help me stay on budget. They were both caring while being professional. They came back the next day when they said they would. They worked hard and got it completed in a timely manner. They are now my go to plumbers and I will only be using them in the future. I will ask for Micheal or Chris when I call for service. I will also recommend them to all my friends and family.
John Parker Reed
3 years ago
I had Mike out today and I can’t say enough about him! He was very professional, trustworthy and Honest! I had Bob Hamilton plumbing out Sunday for this same call that Mike just fixed, now understand Mike charged me 285 to fix my issue. Now the plumber you can trust with your house keys was going to charge me over 2 THOUSAND DOLLARS! Now I can only say I will never call that Bob plumber again ever! You have earned my business from now on and I can’t recommend Mike and True Blue plumbing enough! Mike saved me almost 2 thousand dollars! Thank you Mike!!
Dennis Marshall
3 years ago
Technician did a great job. Corrected the issue in a very short time and did a very good job of cleaning up when finished.
The technician was wonderful, but the company charges a ridiculous amount for labor. The part cost under 20.00 and they charged me 215.00 for 15 minutes of work. I was shocked! I will never use this company again for this reason.
Edward to the rescue! After having a bit of hiccup from a previous job their technician did. Edward responded to me quickly, acknowledged my concerns, and made it out to my house asap. He resolved the issue and now I'm happy and not stressing!
melinda mongar
3 years ago
Chris was friendly, fast, very professional and knew exactly how to fix our issue.
I am so very pleased with how quick the response was from when I put in the request, to how very professional and efficient Tarik Samna was with his task. He eased the stress of my situation with his professionalism and work ethic. I could not be more pleased.
Jeremy was great. Very thorough and professional
victoria smith
2 years ago
Both servicemen were polite, respectful and efficient. Their service performance was excellent and very much appreciated.
Trent was freaking AMAZING! This young man gave his all, and installed our hot water heater absolutely perfectly. Thank you True Blue, y'all are great.
Jennifer Roberts
5 months ago
Chris was extremely professional, knowledgeable, and helpful! I will contact him again for plumbing consultation and repairs.
Ike was very professional diagnosis and repair was quick, would recommend true blue to anyone needing plumbing repair
Jeremy replaced a fill in valve in the toilet. The work was done quickly and efficiently. I would definitely use True Blue Plumbing again.
Radenna Hannen
2 years ago
Ike was the technician who came to my home on a clogged main drain. He not only was on time but actually arrived earlier than original time given. He was very professional and friendly. I would not hesitate to call True Blue for any plumbing needs.
Chelsey Giambrone
a year ago
This company installed a water heater today for us through Home Depot. She showed up over 2 hours late outside of the window without any update calls. The window had already been pushed from 8-12 to 10-2. She showed up at 4:30. We called dispatch numerous times who kept saying that oh I thought she called you. She admitted she wasn't experienced which when someone is dealing with your gas line is extremely scary and honestly dangerous. A company shouldn't send a service tech out on a job that they aren't comfortable doing. The company had obviously put this girl on way more jobs than what she could handle and didn't even send back up when she was still working at 7 at night. Signs of a terribly run business. The tech had never even heard of the soap/water test to ensure there is no gas leakage so she is obviously super inexperienced. The service took much longer than expected and since she was already very late threw off our entire evening plans which were to visit a friend in the hospital which we were not able to do. There techs are not certified plumbers, just trained for a few months. DO NOT WORK WITH THIS COMPANY. NOT SAFE. NOT PROFESSIONAL. LOW QUALITY SERVICE.
Denise Cansler
a year ago
Disconnect services before countertop install then will return to reconnect sink, disposal & dishwasher. MICHAEL was very courteous, friendly & professional explaining what & why he had done things & asked questions so he would be prepared to reconnect plumbing after countertop install. Very pleased
Ike did a great job fixing and unclogging the drain line. I would definitely use True Blue Plumbing again.
Sandy Stoecklein
4 years ago
Tarik installed a new toilet for us and was very quick and efficient. Company called us to give an ETA and he arrived on time and was very professional. Will definitely use again.
Anthony was a godsend. I had an appointment at 1:00 on Friday and my problem was fixed by 6:00 on Friday he got a crew out here to replace a pipe that went from my house to the street and they did a great job. I can't thank true blue and their company enough. I would recommend them to anyone.
ramon Castillo
4 years ago
Huge thank you to True Blue. They came out on a very short notice because the other company decided to never show up. I called and within the hour they had an awesome technician and a little helper with a cool haircut at my door. They took care of the issue and went above and beyond what they had to do. They have gained a new customer for life. Don't look anywhere else, this is the right company to hire.Thanks True Blue!
Saved us money 💰 and did it in one day
Gary Swearingen
5 months ago
Awesome! Came out same day.
Sharon Hamilton
3 years ago
Called 3 days ago, when my washer flooded the room. The lady that answered was very nice, I explained my problem & she said that I would get a call back. Still waiting on that call.....Really?
Adam Widebrook
2 weeks ago
Cody Raney is excellent. He was able to diagnose the issue and correct it immediately. Cody was extremely professional and knowledgeable and while we hope to not have to need a plumber again, when the need arises, we are calling True Blue and asking for Cody. When you have plumbing issues, my family and trust True Blue and you can too. Thanks Cody.
earneshia graves
3 years ago
The plumber Ike was very professional and forthcoming and reasonable about the price
Would highly recommend
Need a plumber, look no further! Edward H. with True Blue Plumbing is the service technician you want to get the job done. He is prompt, reliable, takes time to assess the problem and explains exactly what needs to be done. He works efficiently and makes sure you are completely satisfied.This is our second time using this company and both times we have been impressed with the excellent service. They have professional and very knowledgeable workers. They have done an outstanding job and I would not hesitate to recommend them.
Jack Sanstra
9 months ago
Thanks to your customer service department for answering the phone with an actual person and scheduling me so quickly with Jackson. He was quite knowledgeable about what needed done and did an awesome job from start to finish. It started off as a simple drain cleaning job, but when he tried he told me right away that it was going to be a more complicated repair and described what we would see when the pipe was uncovered. It was worse than we both thought, but easily repaired after he got started and it was underway. I’m sure glad that the first place I called ignored my request for service.
Jackson was very professional. Was able to get the pipes cleaned out in no time. Called at noon. He was here an hour later. Thanks.
Cheryl Sharkey
10 months ago
David was super nice and very efficient! He demonstrated great communication skills and timeliness!
Julie Sharkey
2 years ago
Ike was on time, very friendly and polite. Would definitely recommend!
Matthew was very nice he helped me out a lot. He is very knowledgeable and very professional.
Elizabeth Hayes
a year ago
Alex is great. He is so nice and always do a great job.
True Blue did a great job repairing a leak in my main water line. They were prompt, professional and fair. I am very grateful and pleased and will continue to use them in the future.
Terik was great and will make my wife's Thanksgiving alot better for she will.have a new faucet that works.He did my toliet perfectly and no problems with it at all. He is one I would grade him on the JD POWERS AWARDS for all 10s+Thank you for all you do for customer's and should make your company proud. For being a 100% disabled veteran he was great.
I am very thankful that I called True Blue and that they sent Alex my way. He was professional, knowledgeable, respectful, and didn't mind answering all my questions. I really appreciate the service I received today, so much so that I'm writing a review already! When I need a professional plumber again, I'm definitely calling True Blue (and requesting Alex!)
Luscious Dimples
a year ago
David was very professional. He made sure I had all the detail information needed while I was waiting to make a decision. Totally friendly.
Had a good experience. Dom showed up and had the old tank drained and moved quickly. He had to go swap out tanks due to my error upon ordering so was slowed down due to that. But once he had the right tank he had it in place and installed quickly an hour later we had good hot water. Would recommend this company.
Tiereny Thomas
2 years ago
I am very satisfied with the work True Blue did at my residence. I do plan to have them back out.
Chris did a good job of explaining codes and installed new water heater. I didn't catch his helpers name but he was great as well. They were timely and worked efficiently.
The plumber by the name of “alex” stole our backup toilet bowl even when specified not to. He did not respond to my calls after he had taken it. We have camera footage of him taking it and staff corroboration as well. Management said they would return and still have not....simply horrible response.
True Blue just did a rough plumbing instal for our basement bathroom. They were highly knowledgeable and kind. From consultation to packing their truck we experienced quality professionalism and expertise. I recommend them to friends, family and now google as 'badass value'. Oh, they were the cheapest bid that we got in too... how they are so good; you will have to find out. #fell_in_love_with_a_plumber
Kate McCampbell
3 years ago
Mike A. was spot on with his diagnosis. He was very professional and kind. He worked very efficiently and kept me informed every step of the way. Will definitely use the service again if needed. Thank you!
william holman
3 years ago
had my water heater installed today by Mike A and Chris H .these two professionals were fast, friendly and a pleasure to work with.
william holman
Rachelle DeLaurier
4 months ago
Ike really knew his stuff. Very professional and personable. Very considerate and explained what he was doing. No wasted time - he did his job seamlessly. We were very happy with his work!
Michael Swanson
3 years ago
If you are looking for a plumber that does the highest quality work and that you can 100% trust to not rip you off, Anthony at True Blue is your guy. I will never use a different plumber. We purchased a older house from a flipper last year and have repeated issues. Anthony has been out multiple times and does incredible work. I appreciate that he is always cost conscious and up front about what needs to be fixed immediately and what can wait. Thanks again for everything!
Home Depot set us up with True Blue Plumbing and we were totally amazed at how well this plumbing company and our plumber, Devon York, took care of our situation. We had been without a kitchen sink and unable to run water for several days. Upon hearing that, True Blue was willing to get here in a hurry and handled things quickly and expertly. They installed a new sink, garbage disposal, and faucet set very quickly and did a great job. I can't thank them enough for such great customer service. I would highly recommend this company for all of your plumbing needs.
Cinda Kessler
2 years ago
Chris and Jeremy did a great job. We were very pleased with their service. Would highly recommend and will use them again
C & T Schroder
a year ago
We noticed a puddle under our hot water heater Friday evening of Memorial weekend. We called & were able to setup an appointment & installation for Memorial Day. The plumber Alex called before he arrived & arrived within the appointment time window. When he arrived he identified everything that should be done before preparing an initial bid which is based on the job rather than by the hour. He also noted the plumbers are not paid on a commission so the initial bid process was straight forward with him not trying to push us into getting a higher commission sale. We looked in every once in a while & he would provide explanations as to why he was doing what he was doing. At the end he walked us through the strongly encouraged maintenance to extend the life of the hot water heater along with the breakdown of the bill. We have now found our first call for any of our plumbing needs & would hope that Alex would be the one who gets our job assignment. If any of our friends ask for a reference we will be suggesting True Blue Plumbing.
Garrett Poindexter
2 years ago
The quote was right on spot and he was very respectful and straight to the point when it came to fixing the problem
Alexandra Huddleston
a year ago
They called me to reschedule my appointment 3 times and when the day of the service call came plumber calls at 7:30 am and says he will be on the way in 30 minutes did not show up until 10 am 2 1/2 hours later took 5 hours to replace 2 toilets and had to pay extra on site for something that he broke. Needles to say I will not use them again.
The same day service is impressive. Alex was very knowledgeable and efficient. He explained in detail the damage he found and how he would repair it. The price was fair. I will definitely use this company again.
Charles V Young
a year ago
Michael was very good with the installation!
Polite, professional and timely.
I contacted True Blue due to a leaking drain valve on my water heater. Their technician, Alex, did a fantastic job of explaining all my options and I never felt pressured to make a particular decision (like just buy a whole new water heater). In the end, he even caught an additional issue with the water heater that I hadn't been aware of and he was able to fix at the same time. Great service, perfectly on time, and he did a great job of keeping me informed. I would 100% use them again.
Jackson did a great job communicating frequently and clearly. He fixed the problem quickly as well. Thanks!
Alexandra Sheeler
2 years ago
I’ve used this company twice already and they are great! And Alex is the best! I was lucky enough to get him both times. Treated me like a person and not just another job. I will always call True Blue Plumbing for my plumbing needs and I will always request Alex!
Debbie Graham
3 years ago
We are 100% satisfied with True Blue Plumbing. We had a constant, slow drip in our bath tub facet. I called True Blue and made an appointment. The office staff were extremely friendly and flexible to accommodate my changing schedule. Anthony came to do the work. He was professional, friendly, and great at trouble shooting the unique issues with what we joking referred to as the facet from hell. I would highly recommend this company and especially Anthony.
Jashawn Wallace
3 years ago
Tarik and Drew were very knowledgeable and respectful as they were putting in my new water heater. They explained to me the necessary steps we needed to take in a professional manner. I really appreciated the quality of service provided to me.
True 5-star workmanship. Anthony exceeded expectations, showed care in the quality he delivered beyond just the functional aspect. After it was done, he verified that we were happy with how everything turned out and how it looked (we were).Kudos to the company texting a picture of who they're sending, this should be a standard, it gives a sense of safety for the wife to know the person coming to the door is legitimate.I don't write reviews often, but I do recommend Anthony and True Blue plumbing.
We needed a new shut-off valve installed. Luke called to let us know he was on his way, got here right on time, identified the fix, gave us a great quote, and completed the job in about 20-30 minutes. Very professional and courteous. I would absolutely recommend True Blue Plumbing.
Shannon Saluzzi
2 years ago
Luke was very polite, friendly and got all the jobs done that we asked for. We will use this company again. Thanks for such a pleasant experience!
We had a great experience. Office took care of us and was able to get us scheduled same day.our technician was very polite and answered a bunch of questions (even ones i repeated for future plumbing needs). Will be our first call for future work. Thanks again.
Ashley Battisti
2 years ago
Luke was friendly, professional and explained our issue. In and out fast!
On time, great communication, efficient worker and very kind. Would recommend to family/friends.
Ya Ya Westelle
8 months ago
The two men did an exceptional job at a fair price and in a quick and timely fashion!
Trent did an excellent job and we are pleased with the installation and cleanup.
Michael showed up exactly when he said he would. Fixed my problem in about 2 minutes lol. This company is amazing because they don’t charge you just to show up. He even took time to give me home maintenance tips and showed me how to clean my disposal. Their number is the only one I need for these issues now.
Our tankless water heater was not working properly. Ike came out and explained thoroughly what he was going to do and how to do it. After descaling everything is back to normal. Quick response and on time.
Tarik installed two new toilets for us today. He called to confirm our appointment and arrived on time. His work was outstanding!! I highly recommend True Blue Plumbing!
Very friendly. Got the job done very quickly. Very satisfied!
Jerry & Elaine S
a year ago
I kept smelling gas in our house by our fireplace. Others kept telling me they didn't smell it, but I knew for sure it was there. Chris came out and he also smelled it in the same location I was smelling it. Unfortunately, he and his partner were going to have to cut into our built in wooden bookshelf beside the fireplace to reach the gas line and valve. They were very careful and respectful of our house. They were able to remove a portion of the bookshelf with minimal damage. We'll just need to caulk the seams where they cut it and repaint. The fireplace valve packing and other items were just crumbling apart. He and Don (also very respectful), put in a new valve and now there is no more smell. Later that day, the pilot light went out. I called the company back and Chris came back out to make sure everything was okay. Turns out it was probably a gust of wind coming down the chimney that blew it out. He relit it for us and showed us how to do it if it happens again. We are very pleased with the services provided and would definitely choose Chris to come back for any other repairs we may need.
When we purchased our house ALL of the toilets were small and low to the ground. Joshua replaced some of those with adult size toilets and they look fantastic. We are pleased with his work. He arrived on time, gave us an estimate and stuck to the estimate even when he realized one of the toilets would need a little extra work. He was professional and took away all of his trash (boxes and packaging) and hauled away our old toilets. No complaints.
Excellent service. Thank you.
Jim De Priest
2 years ago
Anthony is on my list to use if and when I need a plumber. Courteous, professional, and outstanding all around. I thought he owned the company by the way he worked and cared about his job. I found True Blue on line by accident and was impressed by the great customer rating. I was not disappointed. Thank you, Anthony and thank you True Blue Plumbing
Was out within an hour. Provided a picture of the tech and Jackson had the main draine cleared in no time. Polite and Professional!
Josh Berringer
4 years ago
Chris showed up earlier than expected and replaced my old water heater. He did the job efficiently and had everything he needed to get the job done the first time. He was polite and the cost was A LOT cheaper than a quote I got from Bob Hamilton plumbing. I would recommend checking these guys out first. If I had, i would have saved myself the $179 fee from the other guys that gave me an initial bid for over $500 more than I actually paid with True Blue. Thanks Chris! and Thanks True Blue! I will recommend you to anyone I know that needs plumbing.
Extremely happy with the installation and the technician, both in knowledge and curtesy.Price point was also very fair.I will definitely be using them in the future.And a huge shoutout To David the technician great attitude and friendly.
Chris C did an outstanding job on my repair. I highly recommend True Blue
Prompt service and likable employees. They determined the problem, communicated it, and got the work done quickly. Glad I called them and will use them again if I have stuff happen.
michelle blunt
a year ago
Very professional, did great work and pleasant. really great service
Austin Wheelock
a year ago
Anthony did an excellent job repairing my shower & bathroom sink faucet and drain. They both look & work better than before. Thanks
Doreen Kemunto
2 years ago
My pilot light had gone out and needed to be re lit- as simple as that. No parts, no fixing anything just re light it. The technician came in and within seconds he had the pilot back on. I have no issue with the expertise but I felt overcharged for such a simple job. I have had technicians come in the past for the same job and charged me no where close to what this company charged me. I really wanted to give a 5 star review but the charges have left me feeling a bit upset
Randy Mertens
2 years ago
Appreciate the courtesy and professionalism.
My problem was fixed quickly and completely. Will call again and ask for Luke if anything else is needed.
Stephanie Shugart
3 years ago
Very fortunate to have found True Blue Plumbing. Anthony was my technician and was fantastic. He was professional, courteous, and efficiently replaced my disposal.Thank you.
Spencer Phillips
a year ago
Alex did fantastic work and did it quickly too. Wonderful to work with and talk to. Will be recommending to all who need plumbing work.
They just came to my home on a Saturday. Alex was amazing. Kitchen is now draining and pipes are done right. Than you ! Totally recommend
Linda Shadden
11 months ago
Used this company over several years and always satisfied. Highly recommend them.
stephanie beck
a year ago
True Blue was a contracted company sent by HD to reinstall/reestablilsh my plumbing for a kitchen renovation. They were earlier than expected, and called to see if it was ok to come earlier. I did not have a part but they provided such and explained all steps they took and had to do. They were timely, professional and overall good peoples. I will call them again when I have an issue.
Tarik was A true professional! The office staff was very accommodating. Will recommend any time.
Mike Beezhold
2 years ago
Same day service. Explained the issues and process before and after installation. Fast and easy process. Thanks Tarik at True Blue. Mike
crytal gochenour
2 years ago
He was so good. Very professional and pleasant to work
With. I give him a 5
Out of 5.
Anthony explained all the details of the estimate for installation of water heater I had already purchased. Was in and out quickly. Kudos to True Blue. I was pleased I was able on late Sunday, to get an appointment with a plumber for Tuesday morning. True Blue called first thing Monday and arranged an appointment for Monday afternoon. Installed heater same day. Cancelled other appointment.
Anthony took care of the slow draining sink. He was honest and fair. Would recommend True Blue.
True Blue Plumbing did a whole house replacement of my old, cold and hot water, galvanized steel pipes in one day. I couldn't be more satisfied. My technician Ike was professional, friendly, explained the process to me, and showed up on time. I'm a female and a senior and I can without hesitation say Ike is a great plumber and a great representative of his company. No upsell, no hidden fees, no issues requiring me to pay more than the initial quote, just a straightforward honest transaction. Thank you Ike, well done.I definitely recommend Blue Plumbing.
Alex M. was incredible! One of the most genuine, professional and kind men I've met. Not only did we get sam!e day service but his work was impeccable. Our water heater was severely out of date, corroded, and had started to leak. Alex put in a new and more efficient hot water heater in less than 3 hours. That included updating our plumbing and adding an expansion tank. He took the time to show me the new additions, how the plumbing was improved, and how to operate our new tank. If you need plumbing work, use True Blue and ask for Alex M.!
Mike was very helpful and gave me some goid advice. He was on time and then returned to see how I was doing. He didn't try to upscale any services and I feel that he understood my situation and was interested in helping me save some money. I appreciate his professionalism and will be calling back when and if I need help.
Chris was EXCELLENT! Responded to my emergency need very quickly on the same day Very kind and knowledgeable and professional! I would definitely call him again
Water leaked all over home (2 levels) one day after Edward installed the faucet. True Blue says it isn’t their fault…even after an engineer tested the fixture and found no defect to the faucet. They would not even turn into their insurance carrier to investigate. Buyer beware with this outfit.
On time and worked quick. He did a good job and was reasonable.
Chris arrived on time to check out the hot water heater expansion tank install done at the end of October. We discussed options on improving the installation and agreed on a revised mounting approach. Very courteous and professional. Highly recommend.
This is the second time we have used True Blue and Anthony. He is friendly, efficient and explains what he needs to do to complete the job. I recommend him.
Ike was great! Very professional and knowledgeable. I would definitely recommend True Blue to anyone and everyone.
Had Michael come out today. Got me fixed up and running in 30min. I really appreciated the insight and tricks to troubleshoot future issues. Will call back in future if needed. Thanks guys.Also speaking with the appointment setter & routing was excellent. <3
Stephanie Sims
3 years ago
I’d definitely recommend using True Blue. Easy to schedule appointments and very responsive. Mike and Tarik helped me and they were both professional, awesome, and got things done a lot quicker than anticipated.
allen rosenbaum
11 months ago
Michael was very professional and efficient. He worked steadily until the job was done. I’ll ask for him again the next time plumbing work
Maddie Sublette
a month ago
I’m anxiously waiting for the tech to show up. I was given a 2PM-5PM window. I called the company at 4:30 and was told he’d be here in the next 30 minutes and that he’s close to my location. He called me at 5PM and said he’s on his way and would be here in 35 minutes…not at all close to my location. Disappointed to say the least, and I’m personally late for work because of this. I wouldn’t recommend this company.
Danielle Gardner
a year ago
I did not expect same day Saturday afternoon appointment. I was even mire surprused that it took less than 90 minutes for him to arrive. More importantly i firnt expect such friendly and efficient service. My serviceman Anthony was amazing got my main drain unclogged in no time.
Jennifer Keith Gardner
a year ago
David was professional and pleasant to work with. True Blue was flexible with my schedule as my new counter and sink install was delayed multiple times. I’ve had lots of trades in and out of my house since I moved in a few months ago, True Blue was the only one that I had no drama / issues with. Thank you.
This is the second time using True Blue, both times the techs have been professional, on time and an amazing value.
Water heater replaced. Great experience. Tech arrived on time and completed job in less than a hour. Answered all my questions and explained warranty
This is an excellent company. I had an outside faucet break and they had someone here within 45 minutes. Anthony was very professional and knowledgeable. He did a great job. I would highly recommend them.
Mike Dornhoffer
2 years ago
The whole company was GREAT.The ladies in the office were FANTASTIC at getting a plumber to my house as fast as they could. Edward CALLED and said he was on his way. He was GREAT CAME in checked the problem and got the tools he needed.CLEANED the drain and line out. YOU Have A GREAT COMPANY. WILL USE YOUR company AGAIN. I would recommend your company to anyone that has plumping problems. THANK YOU. MIKE Dornhoffer
John Williams
2 years ago
True blue come out to give us a second opinion with a free quote. The first company wanted to charge us 2200 to replace/repair our floor drain in our basement because they said they couldn't snake it because it was installed improperly. True blue was able to snake it, clear the drain and save us 2k. Thank you Chris Corniels, your an excellent tech.
Laura Tucker
4 months ago
Cody was very polite ! Got the job done and fast. Very honest man and company. Highly recommend!!
Nicole Wasmer
2 years ago
Anthony was great, super friendly, and professional. I would definitely recommend your company to someone else.
Alex was outstanding. He took the time to explain all repairs and pricing. He was prompt, notified us of his arrival time and kept everything around the work site very clear. We would highly recommend him and TruBlue for any plumbing needs.
I have called multiple times on replacing water heaters after they came out to give an estimate which I never got even after I called them back to get it again. Guess I wasn't important enough. Not very good service too bad because the technician was very knowledgeable.
Our hot water started to run out very fast. I called True Blue Plumbing to come take a look at the water heater. Alex M. came to our house. We were told that everything was fine with the water heater and he suspected it was an electrical issue with the house, not the water heater. I was then told to call the manufacturer because the unit is new and may still be under warranty. This confused me, why would I call the manufacturer for replacement of any part if there was nothing wrong with the water heater? I called another plumber who came out and was able to immediately diagnose that we had a heating element that had failed as well as a blown expansion tank. He was able to replace both and our hot water was restored to normal. The whole family can shower again without hot water running out. True Blue charged me for the service call (having the rep come to your house) and charged me for the diagnosis.. all to tell me everything was fine and to call the manufacturer, when in fact there were clear issues with the water heater that they missed. I spoke with the manager afterwards and while everyone was friendly and professional, the quality of service was extremely low. I don’t write reviews, however this was worthy of one. Nice people, but I’m not sure I’d call them for assistance in the future.
Was quick and easy to schedule. Fair and reasonable prices. Would reccomend.
True Blue Plumbing installed my water heater purchased through Home Depot. The installer, Tarik, did an excellent job of installing my heater. The install was an extra difficult one. He was willing to go the extra mile and in the end the water heater and associated plumbing is better quality than the original. I am very happy with the work!
Laura Savidge
2 years ago
Super fair and friendly. Tarik was so helpful in getting the parts we needed that we signed up for another job!
This was a really great experience. Super fast, friendly and sent a pic ahead of time so I knew who to look for. Thank you!
Gary Anderson
2 years ago
Performed consultation for compatible water heater. Decided to go a shorter water heater so that it’s compatible with venting. Rescheduling appointment to install shorter version.
Karen Johnston
a year ago
Great company. Phenomenal service and reasonably priced. Ask for Alex, he was great.
Mark Cederburg
a year ago
Contact, estimate, and installation in one day which was important to us being without hot water. Alex was professional and proficient. Highly recommend.
Great service from Joshua who is an excellent representative of the company. He explained the problem and what needed to be done to fix it. No hard sale.
janelle mccoy
4 years ago
Called ahead to let us know they were on their way. Very professional and friendly. Mike and Tarik got right to work and did a great job.
Brian Hoisington
a year ago
The technician, David was great to work with. He reviewed the plan of work with me and executed it quickly and with quality!
Our family is expecting twins in about a month to add to our household which already has a toddler. Stress is high and money is tight. I had a sink drain issue (every worsening over the past few years which finally came to a head) as a result of my old metal pipe. I called True Blue by recommendation. I was so surprised they were able to send out a plumber later that day, even though it wasn't an emergency! Anthony called prior to arrival to give an estimated arrival. He was EXTREMELY courteous and friendly, taking precautions for both Covid and muddy conditions outside (THANK YOU!). We looked at resolution options that were within my budget. To be honest I was terrified of how much the bill would set me back, but the estimate was affordable! It took him no time to change out the pipe and even put the crazy Ikea sink drawer back in to make sure it fit with the new pipes. He finished under budget much to our family's relief and surprise. Anthony was fast, friendly, professional, and effective. He assured me if I had any problems I could call back, - but the work looks great. Everyone is afraid of getting taken advantage by home repairs; it's so great to have service you know is honest and reliable. We will use True Blue again.
wildcat 6612
11 months ago
Hot Water Heater repair…called in the early am and they were out to repair in just a few short hours! Very responsive and professional. Thank you!!
Brendan Domingo
a year ago
Alex was very knowledgeable and was thorough in identifying the problem. He was friendly and kind and I will undoubtedly ask for Alex and work with True Blue for any plumbing needs in the future.
Dennis Chapman
a year ago
Alex did good work and the company work with me so I could afford the job that was done
Wonderful same day service!! They made it a super easy process. Their tech Trent Keopke was so knowledgeable. Sent me a text 30 minutes before they got here so I didn’t have to take the whole day off work and wait! Definitely would use them again.
Fareeda Abdullah
2 years ago
Alex was very professional and helpful with giving tips and other information on how to locate a leak and what to do if minor. I would definitely call Alex with TruBlue to assist with any plumbing that we have
Lindsey Ramsey
a year ago
Dom with True Blue was professional and broke down the cost of everything and explained the whole process. We will definitely be using in future.
Jonathan Sturgill
3 years ago
Edward was here ahead of time, record communication throughout the process. Within 20 minutes professionally resolved the problem. Needed another service and he offered to connect us to a trusted advisor. Worth the cost and call to hire these guys.
Kate Crenshaw
2 years ago
Quick availability. Dave was actually early for the appointment and was very professional and personable. Work was fast and efficient. Appreciate the communication from the office in regards to appointment confirmation and updates. All around very professional service.
Ike came out and gave us a quote on the spot on a Friday, and was there first thing Monday to complete the job. He did a great job replacing a piece of our sewer service under some concrete. TB has a reasonable price and a good warranty on their work. We will recommend them in the future!
Erica Pardue
10 months ago
Horrible! They went to my parents to do a reconnect after a countertop install. Tech was very nice but not interested in doing the work. I knew it would be a little extra even though they already paid $400+ for the reconnect. They wanted to charge $1300 more to add supply lines and shut off valves. Said they would have to cut the bottom of the cabinet out. Flew my husband there from Denver and he had it done in 2 1/2 hours and no cabinet cutting. This is project completed by my non plumber husband in 2 1/2 hours. Save your money!
Marvin Harris
3 years ago
We are renters who had to deal with a landlord dragging their feet to replace a ruptured water heater (Wednesday to Saturday without hot water). Was expecting an afternoon install and was pleasantly surprised to receive a morning call. Tarik and Drew were very pleasant and their conversation made us feel like they cared about our wellbeing as people and not just a job.
Kati Toivanen
4 years ago
I had a new power vented water heater installed through Home Depot and True Blue was their local contractor. I had received several quotes and selected this option due to the quality of the product, competitive price and the solutions offered by True Blue. This was not a run-of-the-mill install, as we had to add a power-venting method out of an old house. Many scenarios and possible solutions were reviewed along the way with a number of bidders, but Devin came up with the best possible way to achieve the best results with the least disruption to the house. This way was more work to install, but yielded the absolute best outcome. I am very happy with the work. Thank you.
My kitchen drain was clogged. Called True Blue and they sent Alex within 2 hrs. Alex was very professional and friendly. He had the drain unclogged in no time. I would recommend this plumbing company.
ICT Accountant
3 years ago
Edward was SO amazing to work with. He was kind, and right to the point. He was very knowledgeable and I learned a lot about my new home from him. They really live up to the expectations and I will be calling them soon for other repairs!
Nicely done, came back immediately when I had a problem.
Anthony was awesome! He was on time and answered all our questions. He was thorough and made sure he got to the root cause of the issue. Would definitely recommend and
found our plumber for life
Darryl Wanamaker
a year ago
Chris the Service Technician was on time, friendly and professional. What I thought was going to be a major repair turned out to be very minor. Just a loose connection. I am forever thankful. What a huge relief.
Debbie Tuggle
10 months ago
Chris Corneils & Dom were right on time. They are respectful of my home & needs at all times. When it was determined that more equipment was needed, they reached out immediately & got the equipment & additional personnel to complete the job today! And the yard where they had to dig?!? Yes, I will need to put down grass seed, but they were so careful about how they left the area. They even put back the ornamental rocks! I couldn’t ask for more.
Alex did a great job of replacing my broken outdoor faucets. He made sure everything was done properly. He also pointed out my main water shut off needed to be replaced. I highly recommend this company. I will use them again.
Beverly Taylor
4 years ago
Chris was very professional and knowledgeable. I was very pleased with his work and concern regarding a couple of issues thay he found and took care of. Great job CHRIS. THANKS!
Michael and Ben did a great job. They were on time, professional, and friendly. They actually went above and beyond. Our power went out unexpectedly but rather than reschedule my appointment, they decided to proceed with the install using flashlights. Much appreciated and recommended!
Amazing service! Came out the day after I contacted them. Stayed until the job was done. Alex was thorough, careful, and focused. He didn't complain or waste time. And, everything looks and works great. And, most importantly, they didn't try to sell me on anything I didn't need or ask for (he doesn't get a commission).
Stacy Clark
10 months ago
Timely, good attention to detail, friendly, quality job. Would recommend 100%
Nick Hatfield
9 months ago
Cody was great. In and out and got the job done quickly and for the price they quoted. Will be my new plumbing company
Alex M. serviced our address providing excellent quality service. At all times Alex was courteous and personable providing the highest quality services. My wife and I were thoroughly impressed with the expedience of the call. My family and I will definitely recommend Alex for future business without a doubt.
Giselle Korcz
3 years ago
Ike, Jared and Jonathan were such gentlemen and most professional. They did a great job and left my basement as clean as they found it. Thanks so much True Blue!
These guys weren’t the cheapest but they did amazing quality work. They also weren’t the most expensive. Was a good group who came out fixed a main water line into the house. Took them all day but the quality of work was worth it.
Bob Whitebread
a year ago
Chris fixed the problem and also determined what was causing the problem..very pleased with the service
I gave them a second star because they responded quickly and the technician was polite, here is why I didn’t give them the other 3 stars. I called because my sewer line was backed up, I wish I could say that this was the first time, but I’ve been down this road before. I had the clean out area ready so all the tech had to do was open it and run his snake. The tech quoted me $85 for the service which I agreed to. After running his snake I noticed the standing water in my garage did not go away. The tech went to his truck and retrieved a nifty tool, similar to a metal detector, and traced the sewer line to the street. Apparently it uses some sort of sonar to find the clog. The tech comes to me and explains that my clog is about 110 feet out(turns out it’s 103 feet out) and his snake only goes out 100 feet and that he doesn’t have the attachment to go any further on his truck and that he or anyone from the company won’t be able to come back until Monday(this is Friday) and that when he comes back Monday, because it’s over 100 feet the charge goes from $85 to $385(I may be off on the exact amount , it was over $300) I’m admittedly agitated at this news as the reason I went with this company in the first place was that they were able to come out today, the thought of my 5 person household not being able to shower, flush a toilet or wash dishes for 3 days was less than appealing, and now I’m being told it’s going to cost me an additional $385, but I told him I understood and that I’d see him Monday. That’s when he asked for the $85 payment. Now I’m getting upset, you did nothing to fix my problem and you want to get paid. I then asked if the $85 will be deducted from the $385 that I’ll be charged Monday. He responded “no, Monday will be an additional $385. “ I told him “so you’re telling me because you didn’t bring the right tools to do the job, not only do I have to wait 3 additional days but I’m also being charged $85.” He replied “it’s not because I didn’t come prepared” I pointed out that he had just explained to me that he didn’t have the appropriate attachment to extend his snake which was the reason he had to return Monday and that because the clog was 10 feet further I’d have to pay an additional $385. I paid the man and called another company who did the job the same day and informed me the clog was at 103 feet. $385 for 3 additional feet, that’s more than $100 per foot. Because of this experience, In the future, they will not be my first choice.In their response to my review, instead of a simple apology, they claimed they did 3 hours of work (he was there for 1 hour)and that I failed to cancel my appointment for Monday, attached is the screenshot of my text to them letting them know I texted and called (left a voicemail) to cancel.Because of their unprofessional response combined with the lie to justify their position, not only will they not be my 1st choice, they will not be a choice at all.
Chris was professional and explained all work being completed and did an excellent job. Highly recommend him and True Blue.
George McCarthy
2 years ago
Ike of True Blue Plumbing installed a new water heater on 4/17. At the beginning of the process he explained the code upgrade required to complete the installation & the final cost.
Edward was fantastic! He did great work and was very helpful.
Very honest and hardworking gentlemen. Highly recommended and will use again.
Very professional on time and good consultation after clearing clog drain pipe
Agapito Hernandez Jr.
2 years ago
Great experience. Plumber called before arriving and arrived on time for my appointment. Accessed my problem and gave two estimates as to what my cost would be depending on if he was able to unplug my toilet with the toilet snake or if he would have to remove and reinstall the toilet. He was able to unplug my toilet with the toilet snake. My toilet now works perfectly. What I truly appreciated was knowing what my cost would be prior to having any work done. As well as knowing there was no cost to me for the plumber to come out for an estimate. Other plumbing companies wanted between $48.00 and $98.00 just to come out and give me an estimate. I would definitely use this company again and recommend it to others.
Pleasantly surprised at the service. Called at 9:30 am and had a new Home Depot replacement water heater installed by 2:30pm. Michael was professional throughout, well mannered and courteous. Very happy with the result. Highly recommended.
Alex was wonderful to communicate with. He let me know right away what the trouble was - did it in a timely manner and informed me all along the way on what he was doing.Jackson did a wonderful professional job. He explained the problems, fixed the problem and checked things that I didn’t even know needed checking.
Tarik S. did a great job fixing leak and we are pleased with the installation of the Moen kitchen faucet and garbage disposal by Dom M.
Kurt & Kristi Kisker
10 months ago
Chris did a great & thorough job on a tough situation. Straight forward and a pleasure to work with. Appreciate his hard & effort to solve our problems.
I can not thank Anthony F. enough from True Blue Plumbing. He was able to fix our Water Heater fast and he is very knowledgeable.I highly recommend Anthony and True Blue Plumbing services!
Diane Davidson
3 years ago
Devin helped me make the right decision on my disposal problem. I value True Blue personnel!
Heather Vanasselt
3 months ago
I will never use another plumbing company again. This company knows what they are doing, the bid came in hundreds of dollars lower than comparable local plumbers. Extremely professional, on time, and incredibly professional customer service both by the professionals that did the work, but also fantastic and personal customer service over the phone. I had a water heater replaced and was told by other bidders that the job was “not possible” because of the limited space to work in. My home was built in the 40s and there are always surprises when making repairs. Not with these guys- they got it done faster than expected and cleaned up after themselves like they were never there. “Not possible” was easy for them. They are just what I expect from a professional standpoint… and my expectations are high. I highly recommend them to anyone looking for a QUALITY plumber and great service. Thanks guys!
Emily Elliott
2 years ago
Alex was awesome! Listened to my issue, uncovered a leak and educated me on how to maintain my drain cleaning! He replaced a piece of my drain and ran a drain snake to unclog the drain. I had Bob Hamilton out a week ago and they had the same info that Alex did and didn’t fix anything. Bob Hamilton are thieves and they work on commission. Go with True Blue and request Alex!! I’ll never deal with anyone else for plumbing again!
Called to get service on Memorial Day due to a contractor not being able to complete the job. Alex was professional and talked me through each step as he completed it. He went above and beyond to ensure the job was completed in a clean and professional manner. Highly recommend this company and ask for Alex!
03/1/2020: I had the pleasure of working with Anthony this morning. He was professional, kind, on-time, and honest. This is my 2nd encounter with True Blue Plumbing and a totally positive experience. I recommend Anthony and True Blue Plumbing 110%! Thank you so much for getting me fixed up and back in working order this morning. I will definitely be calling True Blue for my future plumbing needs.
They installed a water heater for Home Depot Professional Services. Felt like it was a bait and switch overall but we had to get this water heater replaced for our rental house. Initial quote over the phone was 969 for parts and install, once True Blue installer Chris had a look it jump to 1467. After some negotiating the price was settled at 1250 for everything. Even though it was quite a bit of back and forth, that was fine but he left a leak at the main shutoff, even the tenant pointed out to him before he left and he said it was too fragile for him to mess with. If you are going to agree to fix everything, you don't leave a leak over the water heater you just installed!Updated 2-14, happy to report Devin fixed the pipes they left leaking before. They were quick to respond back to the review making everything right as rain! Thank you to Devin.
Chris was a good service guy. Skilled, knowledgeable and personable.
Teneisha Copeland
3 months ago
He was very polite and courteous. And gave me a reasonable price.
Heidi Kretsinger
3 years ago
Anthony was very helpful and knowledgeable! He helped us with our house we sold and the one we purchased!
Also, very pleasant to work with.
He was very polite and knowledgeable about what he was going to do and explain thoroughly. Kudos to Anthony he was great!!!
Cailey Kroesen
a year ago
Alex was thorough and to the point. I haven't had to deal with plumbing issues before and frankly I was terrified of being taken advantage of in time and money. That was not the case today. We will be using them again when it comes time to replace our old line.
Chris came to clear my main line and fixed a bunch of issues I had been putting off. The price was very fair and I felt like he was honestly trying to help me out. I would suggest True Blue to anyone and will use them again if need be!
Christina Gray
2 years ago
Our regular plumber was not available but they recommended these guys. They were here in 30 min, and got to work. Quick and professional. Highly recommend!
Ike arrived early and solved the issue fixing the drip in the tub/shower. Thanks so much.
Hot water heater install
Very pleasant and informative
sharon thomas
3 years ago
Saturday morning, of course, I noticed water on the basement floor coming from the master bathroom. First of all I did not expect to get help today. So I was really very pleased to be able to get help on Saturday. I found these folks to be knowledgeable and concerned about walking around in my house and cutting out drywall. Yes it was more than I had anticipated but I felt like I was in good hands. I would definitely recommend and I plan to ask Tru Blue for assistance in the future. Thank you, Devin!
Olinda Weinzerl
2 years ago
True Blue (Edward) has been Great!! We have had to have all new plumbing replaced and sump pump installed. We had serious odors in the basement due to pipes crumbling. As soon as they run the camera and saw the bad pipes. They scheduled the work in 2 days. They have been great in during the entire experience.
Jessica Brooks
a year ago
We had Alex M. as our plumber and he did an outstanding job! 100% recommend.
larry masonbrink
2 years ago
Called True Blue on Friday afternoon and they had Alex here on Saturday to fix the toilet plumbing flange problem. Very knowledgeable and polite and pleasant to work with.
Bernita Gray
11 months ago
Excellent! Punctual, great job and price!
Highly Recommend this company! Did a great job installing a new hot water system! Very professional and most important of all, they displayed integrity!
Installed a new sump pump, Alex was great.
Did a great job and was very good about keeping me informed what what needed done and what he was doing. Will be using your company again.
Matthew Morrow
2 years ago
Luke came out and did a great job helping to diagnose an issue we were having with water pressure in our home. Very personable and good to work with.
Kind and professional. Easy to work with. Which is getting harder and harder to find these days.
Outstanding work and technician very quick and very good work they are my go to plumber from now on.
Cody did a great job. Will use True Blue again!
Nicole Fender
7 months ago
We had frozen pipes and Cody and his partner fixed it so fast! So kind and helpful!
Alex was so wonderful and professional!!
Job was completed
perfectly!! Thank you so much!! True Blue is the BEST!!
Chris arrived on time with a fantastic can do attitude along with professional-expert skills. He did a great job. I couldn't be happier with his performance, attitude and easy-to-like personality. I've saved this company's number in my phone!
They provide confirmation 24hrs before the schedule appointment. The technician Jonathan Law Sr called to confirm that he was on his way and also texted a pic. I'm selling my home so, I asked Jonathan for an inspection of the plumbing and estimates for replacing a couple of outside faucets. Jonathan was very professional and knowable. The estimates for the work were very fair. I would highly recommend True Blue Plumbing and Jonathan for any plumbing project.
Arthur Peoples
3 years ago
We are so delighted with True Blue Plumbing! We had problems with our hot water pressure and leaks for awhile now, until you guys sent Micheal out to our home and he took care of our needs! He is friendly, and has much knowledge of the work he does. He even found some code violations missed by a prior contractor. Definitely would call him again to do any work for us.Thanks True Blue! Thanks Michael!
mike mcdaniel
10 months ago
did awesome job and efficient didnt waste any time. was here on time. will Def use service again
Mia Isabella
8 months ago
Jackson did great. He installed a toilet for us. He had to go to Menards and get another part we didn’t have. He was efficient and quick! Was able to come the same day we called. Will definitely be using them again.
Alex and David have taken care of two different issues at our house. They are courteous and professional. Pricing was very fair and there was no pressure to upsell anything. I appreciate a plumber that will help me understand the situation without making me feel dumb! Thanks Alex and David! Thanks True Blue!
Replaced my hot water heater and did a great job! Thanks!
Tarik @ True Blue did a great job. I would highly recommend this business.
Craig Ferguson
3 years ago
Hands down the best plumbing experience I’ve had. Handled the repair as if it was his own home!!
Kristel McGinnis
a year ago
I had Ike as our tech and he was the best. Very personable and he knew what he was doing. He made sure to tell me what he was going to do and when he was done he told me what he had done and what was wrong with our drain. They are very reasonable company and they will warranty their work. I had others going to charge me double to triple what True Blue charged me and didn’t offer warranty like True Blue did. They are definitely someone I will use in the future and will refer them to family and friends!
I had a great experience with True Blue. I needed modifications to my kitchen water line so I could get a dishwasher installed. Time was important, True Blue was able to schedule me for the next day when others were looking at times a week out.Alex contacted me when he was on his way. He was professional, nice, etc etc. The important thing is that he came up with a really good solution for my problem. My waterline was all weird, the dishwasher was hooked up to a distinct line that was hidden behind the wall and hard to get to. He had the elegant idea to take the hot water line for the sink and put in a tee joint so it could service both the sink faucet and the dishwasher. Smart solution, the work was well done, and the price was reasonable.I'm done with the radio darlings like Bob Hamilton, Service Experts, and AB May. There's a reason they advertise so much on radio and tv...because their high prices give them enough income to invest in advertising. Does it make their services better? Nope! Just more expensive. True Blue was great, they're my go-to from now on. I will ask for Alex each time I need work done.
Kathryn Osborne
2 years ago
Very professional, explained that I almost certainly had a frozen drain and told me that it should resolve on its own and even told me some ways that I could speed up the process. All included in their free estimate, didn’t try to get me to pay for something that wasn’t needed. Will definitely be going to them in the future.
Ryane Keithley
2 months ago
After several very expensive quotes for a large plumbing job, I called TBP for a smaller urgent repair over the Memorial holiday weekend, and Michael came out same day and quoted my urgent job and my larger job of replacing stacks, changing a washer drain, and adding a whole home water system. He gave a very good price to cover both jobs and I went with it. Michael came out when we next planned, and he lead the job doing most of the repairs, and now my home is done right and things work as the should. Highly recommend these guys, Michael even chased my dog down that got out the front door accidentally, stand up guy, and I’m very happy with the work performed by TBP.
marguerite counts
11 months ago
Very honest and up front about everything. Great job I would recommend Alex to anyone needing their plumbing problems solved.
Linda Comfort
9 months ago
Disconnect and reconnect for HDThen installed a turn off hot water valve.Fixed the pipes under sink to basement due to old cast iron pipe that was so clogged only a finger with opening for water. He was efficient friendly knowledgeable clean and worked diligently to complete complicated and unexpected needs.We will use True Blue again but will want Michael for the service
Alex M was on-time, friendly, and professional. He listened to my concerns, offered advice, and didn’t try to sell me extras. It was also helpful to receive notification and a picture of who I should expect on the call. True Blue, LLC will get my business again in the future!
Jay Battenberg
2 years ago
Luke called me to say that he could come earlier than his original time schedule which was appreciated. He arrived looked at our scope of work and proposed a 3 option plan for our plumbing project which was also helpful. Overall I was impressed with him and his recommendations and will definitely consider his bid for my work, but I need to complete my flooring before we do the bathroom project.
Extremely happy with the service I received from True Blue. Had water leaking through my ceiling in kitchen on a Saturday. Gave them a call and they were out later that afternoon. They diagnosed the problem and got it fixed that same day. The technician, Chris, was outstanding. He was very good about explaining and showing me the problems and what we could do to fix everything. I was so happy with service I had them come back out a few days later to do some other work that had been building up. They give you an estimate before work is done but don’t charge until after it is completed. Highly recommend True Blue for any of your plumbing needs.
the guy came out and looked at the water heater and and went into the kitchen turned on faucet no hot water... he said pipes are frozen and to leave cabinet doors open and faucet on nothing happened the whole night... he didn't even attempt to unthaw the pipes... I had another company come out and spent almost 3 and half hours unthawing the pipes... I don't recommend this company...
Came to fix loose tank. Was very quick and efficient. Very pleased!
Kendall Bingham
2 years ago
Ike did a great job. No one likes to pay for plumbing.. It's also one of those things that keep adding up. Doing A didn't work, let's do B. Well now we have to try C. However, Ike let us know estimates for all our options and that he thought they'd take care of it. The work was fast and efficient.I'll definitely call them again in the future.
Theresa Kendrick
2 years ago
Alex was extremely polite and helpful, explained the job and answered all our questions competently. Called for stopped sink which he repaired. Better—he found an in-wall leak we were unaware of and fixed it. Great customer service and great job.
Joel Blumenthal
4 years ago
Exceptional service! Tarik arrived when promised, and did a professional job. Very happy with the service.
After discovering a leak, I called True Blue & they were able to send a technician the following business day. Chris was professional, friendly and efficient. He assessed, provided an estimate & fixed it on the spot. It involved cutting into drywall under the sink to fix a cracked pipe. He was well prepared & was in & out in a few hours. Highly recommended plumbing group!
Temporary sink placement. Very courteous staff. Highly recommend.
Michael Allen was incredibly helpful. Knowledgeable and efficient with a wonderful demeanor. Please give him a raise. I'll be reaching out with further plumbing issues as TrueBlue is one of the best experiences I've had as a customer. Thank you!
Diamond Express
6 months ago
Because plumber was in a rush did not attempt to do any work failed to communicate job end up not being done looking for a new plumbing company
Chris showed up promptly, showed us what he needed to do, did it, cleaned up after the job was complete...everything was done in a much shorter time than we expected. Very friendly and professional...even the dog liked him.
Julie Kendall
4 years ago
Had our water heater replaced. Chris did great! Everything was explained as it was being done. Very happy with the service and work he did!
Allan Degenhardt
a year ago
Dom was the service person’s name. He was polite and professional.He called 15 minutes prior to arrival and I was even sent a text showing a picture of him prior to coming in the house.He did excellent work and kept the house clean. I would highly recommend!GREAT JOB…
Jackson let me know when he would be there. Got right to work and explained thoroughly what I had going on and options.
Jessi Carter
5 months ago
Great service! Tech was extremely knowledgeable and offered multiple options for the replacement needed. He was able to complete promptly and explained warranty info and any other question I had in detail. We will continue to work with this provider for our tenants!
Edward did a great job. Showed up on time, and got the work done quickly and efficiently. Couldnt have asked for more. I'd recommend True Blue to anyone looking for plumbing work!
James Flournoy
11 months ago
Alex was in time and very professional. He gave me exact quotes for prices and did the work in a timely manner. He cleaned up afterwards and made sure I was pleased with the job. I would and will use again
Joel Feigenbaum
4 years ago
Tarik was a total professional. Evaluated the old water heater installation. The old was installed improperly at my friend, Sharon’s house.He explained what needed to be done to correct the problem and install the new water heater. His expertise and work was incredible.Complete cleanup. Doesn’t get better than this.His work here has made two customers for life. I will be calling True Blue for all future plumbing needs and requesting that Tarik be my technician. Thanks Tru Blue!
Christy Hiestand
3 years ago
We called yesterday to have someone fix a leaky faucet. They scheduled us between 12pm-3pm today. No one had showed up by 4pm. My husband called and they just said we were next after their current customer. When no one had shown up by 5pm or called to let us know what the plan was, we canceled their services. We’ll try someone else.
Justin Cravens
a year ago
Referred through Home Depot.Arrived Early (with permission) installed newly purchased bathroom faucet. Old one was rusted and difficult to remove, but they got it!Polite, Professional, and Proficient! Thank you again Chris, and apprentice!
Would definitely use them again, they squeezed us in and got the issue fixed fast when other companies cancelled on us. Thank you guys so so much will recommend you to friends and family
I just bought a house, and need some plumbing work done. I scheduled an appointment with True Blue based on their rating and number of reviews. Sorry to say I'm one of the ones who did not receive the five star service others have raved about. The technician was supposed to arrive between 1 and 4, and at 3:45 I called to double check that I had the correct date. I was told the technician was busy, and the scheduler would try to find someone else. A half hour later, no such luck and they tried to schedule for the next day. I politely declined because I had rearranged my schedule, and didn't even receive a courtesy call about the missed appointment. Had someone bothered, I would probably be posting a very different review.
Chris SturgisTrue Blue/Home Depot was able to schedule a next day installation for a replacement Garbage Disposal. David contacted me 1hour before the scheduled installation as they said he would. David was on time. He was friendly, knowledgeable and professional. He and his associate Michael completed the installation in less than 30 minutes. I would recommend True Blue and their staff to anyone needing any plumbing project done around the house. ;.^]
Rebekah Huckeby
3 years ago
Michael was absolutely amazing; he did a fantastic job! I highly recommend True Blue Plumbing and will be asking them to help complete the rest of my plumbing projects as they come up. Thank you for the amazing work.
Fast, professional and priced right. I called on a Sunday. I worked with Chris and he had a pressure regulator, hot water heater and expansion tank installed before 3pm Monday. Very satisfied with the work.
Great job done by plumber. Professional throughout entire removal of old water heater and installation of new with bringing my equipment up to code regulation. Thank you very much.
Matthew Chrisman
2 years ago
Ike was fantastic. He came 30 minutes early and called to ensure that was ok. He was quick but also took his time explaining things. Would highly recommend both True Blue and Ike!
Richard Campbell
a year ago
Jackson was excellent to work with,was on time and explained everything about installing outside sump pump drain popup.
Don, the master plumber, was knowledgeable and efficient. He was very professional and did a great job.
Did a disconnect before new counter installation. Tarik did a fantastic job.
Adell Hardiman
6 days ago
They only charge $20 an hour did all the plumbing replumb the whole..
Mike A. came out and checked an outside spigot that had no water coming out. When he arrived he was very helpful and explained to me what he was going to investigate, repair and cost. Very happy with his work and his service. Thank you!
Very Professional and up front about the charges for installation and providing a great installation. I highly recommend True Blue Plumbing for your plumbing needs.
They were very professional on time and did an excellent job
The technician was upbeat and very professional. Kept us apprised of the progress. Took care of the problem in a timely manner.
On time, fast, thorough. Would use again 11/10.
Chris C. and his crew were amazing! Replaced almost all the plumbing throughout my house and did so quickly, professionally, and with quality.
Julie Wallace
4 years ago
Tarik installed a new hot water heater for me. He did an awesome job. Took time out to explain some of the features and his clean up was exceptional. Thanks True Blue Plumbing.
Anna Gremminger
2 years ago
True Blue was able to come out to our house 4 hours after I initially called them. Alex showed up on time and was THE NICEST human ever. He not only fixed the issue, but he explained it to us and told us how to prevent it from happening in the future. Also, the price was SOOO affordable! With the price we paid and service we received, there's no way I'll ever call another plumber over True Blue!
Michael did a wonderful job as always.
Today was the first of two visits. Having basement work so needed the water heater temporarily removed. Alex M., the technician, was very friendly and professional. He explained everything completely to my satisfaction. They will be back out to reinstall the water heater once the basement work is completed.Update: The second visit, to reinstall the water heater, went just as well. Alex brought all the connections up to code. I will definitely use them again!
Chris from True Blue was excellent. He listened to my description of the clogged sewer issue and quickly diagnosed what needed to be done. He explained his actions and was very specific about what caused the problem as he fixed it. He is definitely a credit to this company and the main reason we will call True Blue for any future work we may need!
Sandra Lowery
2 years ago
Our repair man was excellent! He told us before he started what the expenses might be according to what might need to be done. At our request he installed a new toilet with a more powerful flushing mechanism. He also had a cute sense of humor which we appreciated.We have had True Blue Plumbing out twice and have been very happy with the service. We intend to use them in the future.
Tarik came out and installed my new water heater. He was courteous and friendly as he answered all of my questions. After he finished the work, he also cleaned up the area nicely. I would highly recommend True Blue Plumbing and Tarik for all of your plumbing needs. A+
Bad leak from corroded drainage pipe found by True Blue plumber, Micheal. He did a great job fixing our problem with a new pipe, and discovering the problem quickly. Very efficient and professional!
Chris found several drainage problems from my kitchen sink down to my wash machine draining slow. He expertly scraped the pipes to get my clogs cleared...and even had food disposal training afterwards. Chris is MY plumber!
Lee Schuenemeyer
a year ago
True Blue Plumbing did a great job repairing my broken shower faucet and leaky toilet shutoff valve. They have a highly experienced and professional plumbing crew employed. Alex M, the plumber that did the work, is a twenty year plumbing veteran! He was very professional and reasonable with the pricing. This is the third time I've worked with True Blue plumbing. They will always be on my speed dial listed as The Best Plumbers in Kansas City and Leawood.
Elizabeth St John
3 years ago
We were very impressed with your employee! He was fast but very thorough. Also he asked me for a broom & cleaned up his work area which was important to me! We will definitely use your company again!
Bailey Bricker
2 years ago
Very friendly on time and quick service and informative best price I got! Thank you!
Highly recommend. Very professional and friendly. Knew the problem and fixed what could be done right away. Suggested further fixes to be scheduled at a later date. I couldn’t be happier with the service (except I wish we hadn’t needed it 😉)
Martin Peters
11 months ago
Dom, the true blue technician, called me about 20 minutes before he arrived to let me know he was on the way. He arrived on time. He removed my old water heater, carried it out to his truck, brought in the new water heater and connected the gas line and water lines. He knew what he was doing. The installation proceeded without incident.Dom was knowledgeable, skillful, and friendly. I appreciate the service I got from Dom and True blue plumbing.
Michael came to my house and told me exactly what I needed to repair the problem, he was very professional, honest, and will most definitely use him again. Thanks True Plumbing.
Janine Bowser
2 years ago
Anthony was fantastic! Timely, professional, and explained issues and remedies. Can't vouch for pricing as I didn't receive other estimates, but I'm sure it was fair and competitive. Sat was the only day I had to get someone out and there was no additional upcharge for that. Based on my experience I highly recommend.
Very prompt, courteous and efficient. Very pleased with the service these plumbers provided!
Don Holsomback
3 years ago
Called for a main backup. Edward came out and gave the bad news I knew would eventually come. I needed to replace the main. Showed me the camera so I can see the problem (old clay pipes). He got us so we could get through the night.Minimum disruption. Next day they came out and dug 1 hole by the street and used a hydraulic press to pull my new main through the old one breaking it up as it went.Very happy with the work. The final invoice came with videos of the pipe as proof, but I did not need it.
Laurette Allen
2 years ago
Alex was a life saver. He spent 3 hours not only installing a kitchen faucet that needed to be modified for the unusual sink I owned, but found 2 pipes that apparently been mis-installed 6 years ago...leaking slowly all that time. Thanks to Alex he knows his business and was very courteous.
Scott Krieger
3 years ago
We had a broken shower valve that was leaking pretty badly, so called True Blue and had a plumber here within 45 minutes. He promptly identified the problem, explained 2 different solutions and repaired everything right then. Highly recommend their services.
Akam Muhammad
7 months ago
This was my first time going with this company. I do NOT recommend them at all! The tech was nice but the company policy is a scam. I was told on the phone that the trip charge is $49. I was charged $217 for a trip charge and a diagnosis fee when all the tech did was go in the attic and tell me this is an HVAC issue and not a plumbing issue. $217 dollars for a few minutes of no labor is SCAM! I will not go back to this company and I don’t advice anyone else to do so either.
True Blue Plumbing legitimately saved our butts! Our main line ruptured and backed up into the house late in the afternoon, at the end of the business day. I called and talked to (so believe) Jamie and she literally ran and grabbed Tarik who was wrapping up for the day and sent him out to get us temporarily fixed up. Tarik explained the issue, walked me through all the details, and got us lined up witching a couple days to get our main line replaced and back up and running. He was friendly, professional, and explained everything to me throughout the process which made me way more comfortable than I’d expected. I would recommend True Blue to anyone needing plumbing work done! Legitimately, these guys rock!
Peggy Sinden
8 months ago
I was totally pleased with the job that Josh performed to improve the way that the waste in the tank and stool was cleaned out so that now then when it is flushed allwaste disappears as jt should.
I recently had a water heater installed and was very impressed by the quick turn around and the quality of the installation done by Alex. I will definitely call them again for my next plumbing need.
Very professional and nice. Showed up on time and completed their work quick and clean. Thanks!
Alex M was awesome. He fixed the problem very effectively. As he did so, he educated me as to what failed, why, how to prevent it in the future, and how to fix it in the future. I still paid way more than I wanted to, but it was a necessary expense, and Alex seemed very trustworthy, honest, genuine, and fair. If you have a plumbing problem you can’t fix on your own, I’d highly recommend Alex M from True Blue plumbing.
Annette Rasmussen
3 years ago
Tarik made me feel at ease from the moment we met. He explained everything he was going to do and why. His work was efficient and professional. Afterwards, he explained all I needed to do if something went wrong and took the time to make sure I understood. He answered all my questions. Very happy with his work. Great company!
Alex explained everything he was doing and why. He also gave us some helpful advice to keep things running smoothly.
Andy Ehrhardt
2 years ago
Ed was absolutely awesome. Right on time and great quality work. He replaced my shower control and fixed the bad leaking pipe. He also repaired both my water spickets and repaired a leaking shutoff. Highly recommend this company and you will not find a better price anywhere. They even showed up the same week we called. My go to plumbing Co from here on out.
They don’t charge labor. They roll it all into one big ball of a charge. No itemized bill and after talking to them told us repeatedly that it was for the job, also the woman I talked to said she wouldn’t pay that much to install just a faucet. $700. To replace a faucet
Theresa Montgomery
a year ago
Great customer service from Jeff! He was very professional and kind. Excellent employee. Thank you.
Pamela Perryman
a year ago
Michael was very patient and kind and explained everything to us.
We felt like he did a very good job.
Chris was our technician and was so pleasant and professional! Would recommend him to anyone. Would highly recommend this company.
Robert Hummel
3 years ago
We needed a shutoff valve replaced under the sink that connected to our dishwasher. Ed (the plumber) was very courteous and friendly and professional. He did a quick and great job of replacing the leaking shutoff valve. I would certainly recommend this firm for your plumbing needs.
Michael was very prompt and courteous. He came to disconnect at gas stovetop for a new countertop installation and he even stuck around for and extra 15 minutes to reconnect the stovetop so that I wouldn’t have to wait for another plumber to come back for the reconnect.
Clay Dunivent
5 months ago
The gentleman that helped me today was very professional and really friendly and helpful and I would do more business with you guys in the future. I really appreciate the help. Thank you.
Chris and John was awesome, fast and clean job, thank you guys for your hard work. Princewill here
_YaBoi_ Anthony17_
a year ago
They did a good job. The only issue I have is the Labor cost, I feel it is too high.
Wayne Kirchhoff AICP
2 years ago
I would highly recommend Tarik! Always on time, friendly and efficient.
Michael Cumming
8 months ago
I have used True Blue several times now and have always been happy. They can schedule right away, give an honest assessment of the problem and costs, and get the job done.
I bought the toilet through home depot. True Blue called within a 1/2 hour to schedule my install for the next day. The young lady I spoke with was very efficient and professional. Michael came to install the new toilet, he was very efficient and personable. Very happy with his timeliness and knowledge. He worked quickly and efficiently. It was a good experience.
Janice Barker
2 years ago
Had sewer repair (full main line trench) and repipe plumbing. Edward made sure the job was done right. Work was done efficiently and correctly. There were a couple of small glitches along the way and Edward was faithful to his word. He addressed my concerns and addressed issues other companies would have dismissed. After very bad experience with other companies doing other home repair, my experience with Edward has given me a step toward believing I can trust a business to be fair and honest.
Mr. Rigolizzo was friendly, very professional, and put up with a barking dog while doing a great job. I will call True BLue for my next plumbing job. Thank you.
Elizabeth Rodriguez
a year ago
Alex explained everything in detail including pros and cons. Showed me what was going on and the necessary repairs. Explained the warranty information as well. Went above and beyond. Great job.
William Womack
10 months ago
I asked for my shower to he fixed budget friendly so maybe I get what I get .My tech was late showed no interest in fixing my problem. Made my shower worse. And tried to charge me for diag. I'm not sure if this is how the hole business operates but this wasn't right.
Matthew Houston
a year ago
Alex came to our home to clear our drain today. He was honest, easy to work with. Provided great knowledge. He told me what needed to be done and didn't try to push me into anything. He offered me options and solutions which I appreciated. I would have Alex back out anyway he was a delight and super nice. I give him an A++++ rating all 5 stars
The tech who came out was honest, polite and truly helped me. I would recommend True Blue Plumbing to family-don’t bother looking at any other plumber. Thank you!
Chris Stanley
3 years ago
My go-to plumbing company. Had multiple jobs done, and every time it's been done quickly and perfectly. Replaced a hot water heater, and noticed my piping wasn't right, so he just fixed it for me. Great, stand-up guys. Highly recommend.
Chris is awesome!! Super nice and explained everything. I had several repairs that needed to be fixed. Chris’s knowledge is top notch!! Ben (who was working with Chris) is also awesome and very nice!
So I happy I found True Blue!!!
5 Stars! Devin came to our house to replace 2 water heaters, fix some leaks and replace/reroute some pipes. He was extremely courteous and kept me in the loop as to everything that he was doing. He made some great recommendations as well. We are very happy with the service that he provided and would recommend True Blue Plumbing to anyone!
Ernestine Gibson
2 years ago
Really enjoyed dealing with this business. Edward is a great plumber. He really knows his stuff. He was on time, clean, respectful, and quick at his job. We had True Blue come out and fix a problem and liked them so much that we had them come back and do some more work for us!! They are fair on their prices, offer financing, And they guarantee their work too!! Take it from someone who doesn't normally do reviews, I recommend this company to anyone with confidence! They are worth checking out for your plumbing needs!!
Pete Hartwick
3 years ago
This is my second time using True Blue Plumbing both times of been an exceptional experience is been one of great customer care by the installer, good quality materials used, and honesty in diagnosing the problem. Highly recommended
Barry Burgdorf
a year ago
The technician, Tarik, was very knowledgeable and did an excellent job installing my water heater including small modifications as normally necessary with water pipes and venting, etc.
I was very pleased with Alex. He did a good job installing the Garbage Disposal in my house. He is very professional, and answer all my questions. I would recommend him 100%
Kimberly Wilkie
2 years ago
Chris was amazing! He was able to come early, but called to make sure that was okay. So considerate, didnt mock my dirty house, and was forthright about what needed to happen.He was able to show me the issue with our faucet, offer a comparable faucet that he had available and install all before he was even scheduled to be here!Who can say that their appt was so quick and efficient that it was done early? I can cause Chris and True Blue took care of my sad sad sink.
These guys do great work. Very polite, and especially punctual, they called ahead to give notice and then proceeded to show up on time, and complete the work in a timely manner. I would definitely hire them again.
AMAZING company! We have had a LOT of plumbers in the 6 years we have lived in our home. All have been less than professional, late, canceled on us, or didn't correctly repair our plumbing issues.ANTHONY was not only the most respectful and professional plumber we have ever had, but he was a HUMAN! He came on last minute notice to evaluate some valve issues causing our son's bathtub faucet to randomly switch to scolding hot water. After his evaluation, he offered to fix things that day. Due to our son's nap schedule, we asked to try for a different day. He offered the next morning, and arrived ON TIME to get work done. As a father himself, he could see my son was more interested in following him around than eating breakfast, so he asked if he could show him things. He took my son through the whole house to have him help open the faucets after water was shut off, and also showed him how to do things. Let him look at his tool box, and had him help hands on with holding some of the smaller parts. I could NOT BELIEVE how kind and caring he was. He not only finished all the work in order for me to get my son down for his nap, but he also shared personal stories of his time as a stay at home father... as he could see the struggle of me trying to make it through the toddler phase as a stay at home mom with my son. I have never met a business professional with such care and compassion for not only his job, but for his customers. We will NEVER use another company again, and will always make sure Anthony is our plumber for future work! So happy to have found this company, and him!
Tarik did an awesome job installing my hot water heater! Provided same day service, answered my questions and was very personable & knowledgeable!
David Conklin
11 months ago
True Blue Pros! I've used True Blue Plumbing for twice now. (main entrance valve and water heater installation) The first time their technician was communicative, honest and very efficient. There was an issue with a minor leak a few days after the install but the tech immediately came out and sealed/fixed the problem and it never occurred again. This second time Alex was awesome with the installation of our new water heater. He was very communicative on all the issues and advised the pressure reducing valve was too small for our size of home. He never tried to sell me a new valve but the information he gave me led to the new PRV as well. After the install he explained all that had been performed, cleaned the area thoroughly and was very friendly. A few days later (at my request) he came back to check the water pressure and blew the lines to remove any and all sediment that had gathered.True Blue Plumber are paid by salary and no hourly. There's no pressure from them to upsell any worthless products or services. I will recommend True Blue to anyone in need of a plumber and will continue to use their services in the future.
Mike is an amazing plumber, he worked on my plumbing from a different company and his quality of work is unmatched! True Blue made a great hire and has a new customer in me! Thanks again Mike!
scott schirmer
2 years ago
Luke was professional and clearly knew what he was doing would recommend to anyone!
Fridge water dispenser had minimal discharge. The saddle valve was frozen and Alex replaced with a ball valve. Now the water dispenses better than it did brand new. (12 yr old fridge). Thanks Alex. You explained everything in detail and did a friendly & professional job.
Jackson was knowledgeable and cares about his trade. He’s a good one, hold on to him.Prices are fair, quality work, and did what he said he’d do.
Amazing. Technician worked efficiently, answered my questions and left the worksite in perfect condition. I would recommend this company and this technician to anyone.
Matthew our technician, was very knowledgeable and thorough. He gave us several options which were helpful.
Kaitlin Werner
2 years ago
I called True Blue for help with a corroded water line that was holding up the install of my new washer. Chris showed up on time (I especially liked the “heads up, on my way” phone call about half an hour before), was friendly and jovial, professional, and honest. He gave me cost-saving options on all of my repairs (including faucet replacements, under-sink leaks, complete shower replacements, and various calcification issues), and best-case and worst-case cost scenarios for everything. I appreciate that estimates are free as a first-time homeowner; it allows me to see what kind of expenditure I’m looking at down the road. Chris was awesome and I plan to use True Blue for all of our plumbing needs when YouTube DIY gets me in over my head!
Corey Behrends
3 years ago
Work was second to none. Our hot water heater went out on Saturday and by Monday the new one was installed. Will use again!
Daryl Von Behren
4 years ago
Bought a hot water heater through HD and True Blue Plumbing was the installer. Anthony was the installer and did a great job. He did a great job of explaining the needs of the job and was very personable even after having a very long day. His work looks first rate and I would not hesitate to call again. Next time I will call them direct and not go through HD.
We prayed that God would send us the right plumber and our prayers were answered! We've finally found someone reliable, honest, and efficient. We recommend True Blue to anyone needing plumbing services. Tarik is awesome!
Shannon Dutcher
a year ago
I had to have 3 toilets installed in a rental and they made it super easy. Good experience.
Proverbs 22:6
11 months ago
Approximately 1 year and 6 months ago, True Blue Plumbing put a valve in our wall. This valve began leaking and causing damage in our basement. I had another plumbing company come out on an emergency call, replace the valve and they said the valve True Blue used (brand: Blue Fin) has been known to be faulty. True Blue said they won't pay anything as it's been longer than 1 year. The cost of repairs is $720 and True Blue's owner via email said Unfortunately it doesn't fall under us.. I don't appreciate companies using cheap parts in my home and not standing by them. Buyer beware.
True Blue sent Chris out next morning to do estimate. Got work started right away.replaced floor drain in basement including PTrap and concrete work and made sure line was clean. Found and replaced leaking washer water faucets. Came back Monday and replaced old shower fixtures in both showers upstairs. Excellent work plus clean up!! Priced within dollars of what we had guestimated. Very pleased with the quick, friendly and efficient service.
Vince Kissinger
8 months ago
Best service and service response time Ive ever had ..do not hesitate to call this group for your plumbing needs ..they also deserve 10 stars instead of only five.
Hired for serious work on 12/15/20, work began 12/16/20. All to be completed 12/18. $13,500 worth of work. Outside work and main plumbing done in house by 12/17. Ran into a snag with shower surround on 12/18, understandable. To be done 12/19. I still cannot use my shower....12/23. Six days with no usable shower. Hhhmmm....they were paid in full on 12/18. No calls or updates, only me calling.They were supposed to complete work 12/28, but never heard from company again. No receipt, no warranty info and my key was never returned. Absurd.
Alex is always friendly and reliable. thanks Alex!
Olivia Clemens
a year ago
Alex M. was super nice and professional when he came to fix a toilet in my rental home. Super quick as well! Highly recommend him if you need any of their services 😊
Jackson was honest and professional! Great service and would use this team again.
Hot water heater installation was great -- the guy who did that was professional + courteous. Souts for a bathroom in the basement and the concrete + prep work for that was awful. Done by a guy who quit the next day.It was really difficult to get True Blue out to fix the numerous errors left behind, and the work is pretty sloppy and having a knock-on effect on other parts of the project (toilet and tile work, mostly).
We have used several plumbers in the past and this business was responsive, professional and friendly. Definitely a pleasure to work with especially the plumber Alex who came out to help. Will be recommending to others and using them in the future.
Plumber stole our toilet and when we reported it, no one seemed to care as if it happens often. Our toilet still hasn’t been returned. Pretty sure all the 5 star reviews they have on google are written by them. Joke of a company. Wish I could’ve given them zero stars.
Lauren White
10 months ago
Chris with True Blue was amazing! Having a backup/drain issues are never fun and can be costly. Chris went to every effort to inform me of what was going on along the way and to provide the best service possible without an astronomical price tag. True Blue was by far the best price for mainline drain cleaning that I found and I called probably 3 other big name companies. I was impressed overall with the cost, timeliness, and overall service provided! I'm now a dedicated True Blue customer for sure!
The Laydee Bea
a year ago
Chris was super helpful and knowledgeable Thank you again for everything
Veronica Krogman
9 months ago
Cody was very nice and made sure we understood what was the problem.
Glen Bishop
11 months ago
Called and in an 30 min a plumber was here and fixed an issue in no time at all. I like the fact that they could have some one out so quickly
Chris called ahead and showed up when he said he would. He explained the process and finished in a timely manner. He gave some great advice on long term “maintenance” of dispenser. He allowed me time to check things and that I was satisfied. He had a person in training with him and that is great to see him take the time to share his knowledge
Alex showed up at our house on time and went right to work. Our shower faucet had to be replaced and Alex had to come by the next day also. He told us everything that was wrong and what he was doing to repair it. He was polite and efficient. We would use this service again.
Did not let us know he was running late. A courtesy call would have been welcomed. We did not appreciate a sarcastic comment made to the customer upon arrival.
Same day service, reasonable price, very professional, Matt did a great job!
Alex did an awesome job explaining everything he was doing and why he was doing it!
I would highly recommend him and his company
Job well done!! Thanks a bunch
Rene Marie Maude
a year ago
David is the best. I highly recommend True Blue Plumbing LLC. They give you the best service for the cheapest price
I won't go into all the issues I had with 3 brand new water heaters ordered from another place, but Tarak dealt with them with us for 2 days, stayed late and made sure our family was taken care of. He is truly a gift to his company and profession and out of the entire nightmare we have had to endure, he was the only light at the end of the tunnel.
Shirley Mcclendon
4 months ago
Ethan and his assistant Ben are true professionals. They were both so nice and respectful. They answered all of my questions. They truly deserve a Rating of 6. If I need any more Plumbing, I will be requesting them to do the work for me. I really enjoyed talking with them. Thank you for sending Ethan and Ben to my home. Their work was exemplary. Kudos to True Blue Plumbing for having them as employees. Thank you.
David Friedman
2 years ago
Dom and Chris were very professional and quick. I recommend this company.
This review is long overdue. We used True Blue several months ago. I am very pleased with this company. I had a shower valve leaking. Another company let me know there was no fix for this and the cost would be over $1000. I thought that was fishy so I Googled plumbing companies near me. True Blue appeared and their ratings were great. They repaired my faucet at a fraction of the estimated cost from the other company. Anthony was our plumber. Great service. Great company.
Jackson is a skilled young man. He was courteous, on time, good at explaining what needed to be done.
Anthony was great ! Respectful of myself my home and evening my dogs . 5 stars!
Anthony was AWESOME. Will call in the future for any plumbing issues. True blue was great. Spoke with Sherry when I called and she was awesome as well. Highly recommend.
I was absolutely amazed at the quality of work that Anthony R, with True Blue Plumbing LLC did on my hot water heater. Not only did he show up 2 hrs earlier than the expected time (with a phone call to see if it was ok), he was extremely friendly and personable as well. Great Job!!!!
Needed an estimate on services - Chris C was professional & provided some insight on how to repair with the most economical approach.
Ashley M Grove
a year ago
They did a wonderful job - quick, professional, and courteous, I’d definitely use them again!
Alex was amazing, very fast an very friendly would recommend this place to everyone! Thanks Alex
Karen Turner
10 months ago
I will always call you for any plumbing issues!! Professional experienced and great service!!! Thank you!!!
Angela Bienias
2 years ago
They were professional, prompt, effective. Thank you for helping my staff!
Robert Katzenberger
a year ago
Arrived within hours of calling the company.
Ike was very pleasant and professional. I admire his skill. Would be happy to have him back for additional work. We are also happy to have hot water😀.
Lindsey Felix
3 years ago
Had an awesome experience overall and I will never go with anyone else but True Blue Plumbing. Anthony was extremely polite, friendly, and knowledgeable. He offered helpful tips and suggestions. Highly recommend him! Thank you!!
A good friend of mine who lives in Highland Trailer Park in Independence had an employee of True Blue plumbing come out and give her an estimate. She was told that a DWV for a tub would cost her $700.00 and to install it the total would be $1300. I know for a fact that this part is under $50.00... DO NOT trust this company if they have employees like this!!!!!
Shawn Miquelon
2 years ago
The plumber was very polite and did a great job. I wanted my driveway drain cleared like the last time for 140$ 4 months ago. They recommended a water jet and getting the camera in there to really see what’s going on at that time. (There’s no bid to approve or even review to clear up questions or misunderstandings) So, this time around, I choose to go ahead and get a camera down there on top of clearing my drain....the camera can’t fit and there’s water in the pipe so we can’t see anything. I asked if I was still going to be charged for the camera work and turns out the camera work was a ‘free add on’ along with the 477$ water jet. Oh, so I’m basically paying for the same results x’s 3. “Sorry for the inconvenience” was their reply...no I don’t think I’m going to call them again or recommend them unless they want to charge me a fair price. I don’t get to charge people for special equipment that doesn’t produce results so.....?
Ronald Williams
a year ago
One word describes my experience with True Blue Plumbing, Stellar! My recommendation first time--every time for a solution to a plumbing problem.
Solito Sumulong
4 months ago
Excellent responsiveness from the office to Jackson, the service provider. Walked through concerns and expectations and actually listened. Will give them another shot.
Jeanie Petteway
10 months ago
Amazing people. Awesome job. Would totally recommend.
Installed water heater that had factory problem came back and fixed it no questions asked same day I called
Edward came out the day after requesting a quote. Went through things that I wanted worked on. He worked with me to tackle a portion that was within budget of my project. THE QUOTE WAS INSTANT. Came out on a Friday, made an attempt to squeeze the work in on Saturday but Monday was good considering I received the quotes from the other guys on the following Wednesday.Devin came out and got everything done. Did a great job. walked me through the process before AND after he was done to ensure he hit everything and to also make sure I understood what he did and why.This was my first major plumbing project for my home so I didn’t know what to expect, but I needed things done in a timely manner. When those other two quotes finally came in 2 days after the work had already been done it was even more of a relief to see True Blue was even the best option as far as price.Won’t even call another plumbing service from now on. Great work!
Armenio Blake
3 years ago
Arrived on time, identified the problem ( aswell as other issues),went right to work, fixed the issue in a timely fashion. Were very professional and cleaned everything before leaving. A great experience.
Dillon Wadsack
3 years ago
I called TrueBlue plumbing because I had heard of a great plumber named Anthony. My friend and I had just installed a bathtub and shower in our second floor bathroom. Right after we installed, I had no water coming out of my new shower/bath fixtures. Anthony came out and fixed our water pressure issue after working extremely hard running from our basement, to main floor, to second floor and back down multiple times while trying to find what the issue was. A man I could trust - He came when he said he would, called me right after the job was done, explained in detail how he fixed it. A little pricey but....I am very happy with his work. Anthony, THANK YOU!!
Kyle Keezer (2AJeepClub.com)
11 months ago
Really impressed with how well Michael worked. He did an outstanding job. I would highly recommend him.
Suzan Lindsey
2 years ago
Extremely helpful and fast resolving our issues. Was called to repair our toilet and was able to repair a low water pressure issue as well. Anthony was extremely professional and quick with all work completed.
Scott Newcomb
8 months ago
I requested a quote over the phone and was told they only give quotes in person. I said no problem and a Tech came over. To install a toilet that I already had, they charge $350. To lift up my other toilet to properly evaluate a leaking base--which the tech acknowledged is almost certainly a seal issue--it was going to be $270. Both these prices are very high so naturally I said I was going to get some other quotes.After the the Tech left, he came back a couple mins later and said he wanted to charge a $50 TRAVEL FEE. This fee was never mentioned in any way prior to the tech coming out... Here I am as a potential customer inviting this company into my home to potentially give them my business, and they try to scam me out of $50.I would have considered using True Blue because the Tech was nice and professional enough, but after a scammy tactic like a $50 TRAVEL FEE that was never mentioned before, I will be looking elsewhere.
Jennifer Simpson
2 years ago
Chris and his partner were great, I will definitely use this group again! So fast!!!! They were done in 45 minutes!!!!
Enrique Trillo
4 years ago
Called and the lady I spoke to was very helpful and set everything up, Tarik came out and did the install, very professional and explained everything he was going to do and what needed to be done for the unit to be up to code, he was fast and efficient and when he was done he explained everything that I would need to know about my new water tank, I will definitely recommend True Blue Plumbing for your plumbing needs I am beyond satisfied thank you
Michael Walker
2 years ago
Excellent service and timely. The crew cleared a shallow main line from my kitchen and gave me pointers on keeping it clear till we can get the line replaced. Not pushy on extra services. Would definietly work with again in the future!
Kathleen Brown
10 months ago
I'm very happy with the job that was done
Tech replaced water heater which had failed. New one purchased thru Home Depot. Removal & installation went smoothly.
Update: This estimation process was initiated through Home Depot. True Blue followed up with Home Depot with little result. True Blue reached out to me to explain their status. I requested they provide their own quote and remove Home Depot from the equation as this seems to me a recent issue with Home Depot. I gave them 5 stars for their customer service follow up and determination to make this right.Original: Never received the quote I requested. Makes it hard to wanna schedule work when you don’t know the cost. Visiting technicians were great, friendly an d knowledgeable.
Update -- We needed pluming services and I called True Blue Plumbing to help us out. We had a more complicated situation than we first thought and the team was professional and got us fixed quickly!! Thanks for the great service once again!!We were without hot water and needed a new water heater ... FAST! Chris was able to get a new hot water heater installed bringing our install to code the day after we made the call. He was very patient to answer questions and left our installation looking VERY neat and professional!! Great JOB and thank you!!
chelsey giambrone
a year ago
I wanted to post an update after our bad experience last week. They sent out Edward to check on the work that had been done after my previous poor review. He definitely knew what he was doing and was able to correct the previous technicians work. If possible, I would request him in the future.
Lancellot Karklin
3 years ago
Let me start by saying I NEVER write reviews. Mike A. came over on short notice on Saturday for an emergency that prevented us from being able to turn on the water to the house. It was the weekend, and he was still there within an hour of me placing the phone call. I haven't ever experienced such high quality service, it was the simplest process and I HIGHLY recommend using True Blue Plumbing. They do free estimates and don't charge extra for weekend visits. We will be using them exclusively in the future.
He was polite and honest with what the issue was. He had a great sense of humor. He got things done and explained why he had to add a pipe unexpectedly issue. Thank you. Give him a bonus. Kudos.This statement still stands. He is a great guy and knowledgeable of his job and professional. Thank you
Stella Embrey
3 years ago
Ike was able to give me several options with quotes and was able to answer all the questions I had and then some. Install was done in a timely manner. Sorry you had to listen to my dogs bark while doing install! Thank you all for being prompt. Glad to see good customer service is still out there!
A nasty smell coming from our drains needed attention. Found True Blue from good reviews and gave them a call. The technician, Alex came out and was kind, professional, and really educated us on the problem, how to fix, and how to maintain. Alex shared the companies business model and how they work which was good to hear, they don't work off commission or anything like that, and really value the customer and the relationships they build. Will for sure use them again for any plumbing needs.
Great job Alex thank you for your service, you were very polite , great businessman. I give you a big 10.
Chris was on time, very polite and worked super efficiently. We’ll call True Blue and ask for Chris any time we need plumbing related services.
Janelle Coleman
2 years ago
My renter said your guy was very pleasant, knowledgeable and professional. He accomplished his task quickly at reasonable cost. Thanks a heap!
400 plus dollars to replace an outdoor spigot only takes 30 minutes to do not eve the president makes 400 dollars for 30 minutes so needless to say I didn't let them do the job the world is so full of ripoff now days people who want to get rich just off a job or two .greed is the root of companies like this one
Tarik, installed my water heater. Explained what he was doing. Did a thorough check of the venting system to make sure it was safe. Install of water heater, shutoff valve, expansion tank and put existing recirculating pump in better than originally installed.
William Parras
a year ago
Alex Manrique was amazing, very helpful and completely the job with quality! Great service
I’m not going to say anything right now in detail…..for 17 years running this business I never encountered a plumber with this kind of low class professionalism. The management response was shocking too. Details to come later.
Garren Lovelace
2 years ago
The service man was great and got everything done in a timely manner.
I called True Blue for a minor non-emergency plumbing repair. They were here the next day (which is great for something they knew could wait). Anthony was personable, knew what he was doing, worked efficiently and got the job done quickly. The charge was very reasonable. Without hesitation, I will call True Blue again.
Matthew was awesome, trustworthy
I’ve used this company twice and each time I’ve received a very profesional and neat experienced.
Hubert Wooten
4 months ago
Cody was on time, and was very professional. He was able to diagnose the problem and gave me up front pricing. You started the work right away and was able to resolve the issue within an hour.
Called on a Saturday morning because my sewer line was clogged. Alex arrived an hour and a half later and had the problem fixed in no time. Great service and fast.
Derrick Willard
2 years ago
Diagnosed the cause of frequent main drain clogs. Repaired the main sewer line to the street that had settled poorly over the years. Prompt friendly team. Careful workmanship.
David was great and very quick! Right on time and very efficient. Highly recommend!
Brandon Peper
4 years ago
Mike and Tarik were timely and quick. They’re initial assessment had me thinking we’d be here all night, but they knocked it out in under two hours. They kept us up to date on their progress and walked through things in a clear and consider manner. Quality work!
Very responsive. Very professional. Very personable. This company was contracted through Home Depot. I would definitely call them for other projects.
Dom was very professional and courtesy. He did exactly what needed to be done. I would highly True Blue to install a water heater.
Where to start? I have a rental property that needed a lot of plumbing work done. The kitchen fixtures needed replacing, the plumbing under the sink needed replacing, the bathroom sink fixtures and plumbing need replacing and also the garbage disposal & dishwasher needed to be installed. True Blue went far beyond what I was expecting. My grandson who is living in the rental as I get it up to standards was over-whelmed with the work that was done. He said these guys were real professionals and he was jumping up for joy. He is happy with their work. Cost was reasonable for the work that was done. Yes, I will be calling them back because I have a bathroom in the upstairs that the toilet needs replacing. Thanks True Blue. You will be my GO TO plumbing company. :-)
Dennis Kriesel
3 years ago
I've used True Blue Plumbing twice, both were excellent experiences. The first was a water heater replacement. The technician explained the process, gave his thoughts on optional add-ons (with no pressure to buy any), and arrived on time. The second time was a leak repair, same-day service, good communication throughout the project, explaining what the problem was and how it was resolved. Pricing was fair both times. I recommend True Blue Plumbing for those looking for efficient and honest service.
Madison Brooks
2 years ago
Chris was my plumber and he did an at job helping me identify my problem and find a solution. Very responsive and highly recommended!
They were on time , talked me through the issues, up front with the pricing and got the job done
Used them again and David was awesome
Alex came out and fixed my outdoor faucet and installed a new valve in my main water line. Super informative polite and professional, strongly recommend!
True Blue plumbing just finished replacing our main drain line and ran it out to the sewer. Tarik does great work and is very personable. With all the work we have had done by them recently we shouldn’t be needing anything else for quite some time. If we do, we will gladly use them again in the future.
Always good customer service and good work. They know what they are doing and are good at it.
Donald Reed
11 months ago
Alex was great. He was on time, told me exactly what he was doing and why and did not make a mess. He was very thorough and professional. They are on my go to list.
Debbie Ferrell-Day
a year ago
After our sump pump went and our basement flooded, we noticed our hot water wasn't working. Alex with True Blue Plumbing came out on a Saturday and was able to clean and fix our hot water heater. Alex was very friendly and even explained something we could do to extend the life of our 18 year old water heater!
These installers were very professional, extremely knowledgeable and a pleasure to have in our home doing the job.
Tracey Simpson
2 months ago
Jackson did an outstanding job for me. He was professional, had an awesome attitude, and was very polite. I really appreciated how he represented his company and himself. I would recommend True Blue Plumbing.
Our plumber Jeremy was very professional kind on-time informative and helpful I would recommend him to any other person who need plumbing service
He is the go to guy
Anthony did an awesome job! He was very professional and friendly. The work was completed in a timely fashion and a lot faster than I expected. Highly recommend!
Alex: what a wonderful dude! Great experience and would definitely recommend. Thanks for the quality work, we’re in a much better place now with our water leak.
Joyce Orlowski
3 years ago
Tarik & Drew arrived on time, work completed fast and efficiently! They explained what and why while getting us up to Code with our new water heater. I highly recommend these 2 plumbers! The whole experience was enjoyable and the conversations we had were fun!
Good customer service and good experience. Scheduled my install quickly and came out to do the work on time. Work was done quickly but professionally. Charged me what I was quoted, no extras.
Chris did an amazing job! He was very informative and thorough! He even caught an issue we hadn't seen! Him and his crew were very friendly! I will most definitely be using yall in the future! Thanks again!
Zachary Daughtrey
11 months ago
Really great experience with Joshua and True Blue! Professional and easy to work with! Highly recommend!
Courtney Zawodny
2 years ago
Very quick diagnosis and fix, really appreciated the great service!
Michael was on time, professional and even laid out some solid recommendations. I will absolutely recommend them to my friends and family.
Dom did a great job. Answered all my questions and was very helpful with estimates for potential future work.
Allison Tufuga
a year ago
I had two toilets not flushing right. He gave us good advice and answered all of my questions.
Adam and Mike were throughly efficient,. They were personable. They answered all of my questions. The installation of the Rheem water heater took about two hours. They were contracted through Home Depot. Highly recommended for any plumbing problems. A big win for me as they were available and affordable.
True Blue plumbing always does a great job. This is the third time we have used them.
Melody Schmitt
2 years ago
I thought I had a clogged drain and found out I needed to just put water down them more to help the gurgling sound in the tub when I flushed the toilet. Edward took the time and patience to explain how pipes and air in pipes work. Problem I need to add water down the ones I don’t use as much. Really put my mind at ease. Very impressed with his knowledge and so thankful for him taking the time to help me understand.
Alex was amazing. He was on-time and immediately identified the issue(s) with our shower. At the same time he also showed me what he intended to do with the sink... it needed a stopper added. He took the time to show me how much it would cost, and even had to leave to get a part but DID NOT CHARGE for the time it took him to get that part. If I ever need another plumber, I'm asking for Alex from True Blue Plumbing... he spoiled me with his GREAT service!!!
Alex was knowledgeable, kind, and a pleasure to work with. I value any trade service that takes the time to teach their customers about how their home works and what can go wrong. Alex helped me to understand common issues with our system and for these reasons I am sold on their services.
DOLORES DANIELS
a year ago
Tirk was great. I just wished someone would have told him before hand what i was needing. It could have been a mess.
Tarik provided outstanding service. He thoroughly professional and customer focused. He took care to put down material to protect carpet and left the workspace in clean an organized. He explained how to use controls on hot water heater and showed where the warranty was and advised me to register product with the manufacturer.
Butch Casselman
2 years ago
They were excellent in all aspects. Ike was very courteous and polite and faced with a difficult problem, did not give up until he solved it.
Kyle O'Doherty
4 years ago
Very professional and provided great service. Chris was on time and great to work with!
Mike A installed a new water heater for me. Answered all my questions and explained the new heater in detail. Completed the job quicker than I thought he would and the installation looks good.
Tarik was awesome! Very professional and friendly! He's the type of guy that I would trust in my home at any time. Tarik was very fluent in basic usage of water heater in our home. Would highly recommend! Seem to be flexible of service time windows; even with late hours. Wasn't cutting corners to get the job done early. Was very aware of up to date codes. Will keep True Blue on my list of go-tos!
Alex was great! Fast, and efficient. cleaned up after the installation.
paul baechler
2 years ago
Anthony did great work. He came out the first day to assess the situation and then day 2 came out and got it all taken care of. Even gave us suggestions on how to prevent leakage in the future. Great work and an honest guy.
Warren Deckert
2 years ago
Alex improvised a solution in our old house where not everything had been done properly by the previous owners.
Charlotte Lockhart
10 months ago
On 10/6 I called them to unclog my kitchen sink. They had done some extensive work for me in 2021, and the work they did and the customer service was awesome. So, when the technician arrived on 10/6, he was very professional, he unclogged my drain, but then told me that I would need some more work done with a price tag of $3,500. I told him ok and scheduled it for the following week. I then got another company to come out because to me it only looked like a grease buildup. The other company's technician said that I was right. I gave True Blue 4 stars because I didn't write this post to demonize the company, but to show that all technicians are not as knowledgeable as others, and it's ok to get a second opinion, even if you do trust a company.
Patty Burchett
a year ago
Tarik came and did a garbage disposal install after our other one was leaking. Everything worked like clockwork and install was done in 30 min. Very happy!
Thelma Taffakh
a year ago
Omg Alex the service guy was great any more problems I have I will be asking for Alex to come
Mark Westhoff
2 years ago
Our plumber Anthony was really professional and went the extra mile to ensure all things were checked and operating correctly, pointed out several items are past plumber missed. I definitely recommend True Blue Plumbing.
Larry Jackson
3 years ago
Michael was out and did a great job helping me. He gave me some good advice and checked several things out for me. I will definitely ask for him the next time I need a plumber.
Excellent & friendly service. They installed a new sink. It really was 5 star service. Thanks guys. Love the sink 😃
The tech, Joshua Elsworth, was outstanding. He was professional, considerate, and on time. His work was excellent.
Fast service friendly tech and appointment rep would recommend to anyone very satisfied and most of all problem resolved 🤩
We needed some faucets replaced. Called True Blue, scheduled ad earlier today Michael showed up on time and competed the work with expertise, professionalism, and quickly. We would highly recommend both True Blue and Michael. Michael was very helpful with explaining what he was doing and giving tips on maintenance issues. If you call True Blue and request Michael, you will have no regrets. I am planning on using them again.
Robert Mcginn
7 months ago
The plumber was knowledgeable and quickly located the problem. When a second problem cropped up he started right away and made sure all problems were fixed.
Got here on time very professional and curious. Did very good job. No trash left behind. No complaints from me.
Thank you very much
Jerry Blansit
3 years ago
I highly recommend Micheal he was very nice and courteous. Very nice guy.
Jacquoline Rosner
2 years ago
It was determined that we have a condensation problem forming underneath the siding due to inadequate ventilation and because of extreme weather, it is freezing and forming icicles! Anthony was extremely thorough and professional. He came up with a plan to work with our siding contractor to address the problem. Anthony has provided excellent service in the past and we immediately called him as soon as we saw that we had a problem! We highly recommend Anthony and True Blue Plumbing!
Jamie Lamberson
3 years ago
Our hot water heater went out and Anthony saved the day. I thought the procedure was to simply remove the old one and plug in the new one into the existing connections. Anthony’s install of the new one was far beyond what I thought we were getting. He removed the old and replaced with all new. He went above and beyond to ensure it was all correct, and the finished product looks very professional and organized. He didn’t talk is into anything extra, and it is exactly what we needed. I wouldn’t hesitate to have True Blue do anything in the future at my house. I trust them all the way!
Anthony took care of my myriad problems with efficiency and professional. What started as a basic bathroom remodel turned into multiple pipe replacements, a full stack replacement, and various other fixes. He handled it all with good humor and a great attitude. The end results look fantastic and NOTHING LEAKS! Thanks so much for doing a great job!
Glenn Kessler
2 years ago
Great job. Courteous. Communicated well regarding steps and timeliness. I would use them again. Thank you!
Jacob Richardson
2 years ago
Ike Belcher was my plumber on sight. He did an amazing job on everything I needed done! It didnt take him long at all and I'm 100% satisfied with all of his work!! I Recommend True Blue Plumbing to anyone needing any work done.. Ask for Ike Belcher
Jackson was very knowledgeable, quick, and efficient. Really appreciate that the company sends you a photo of the plumber before they arrive. Very thoughtful customer security. We will definitely use this company again.
Chris and Kurt did an amazing job. They were very polite, friendly and answered all of our questions. They were very knowledgeable and did a great job. The installation went smooth from start to finish. We will definitely request them for future plumbing needs!
I had Ike for both services the first for running rough waterlines and the second for setting a tub in a new build home. I previously had a very bad plumber for rough in and Ike came in and fixed what the other Company messed up. I would highly recommend him to anyone very nice and professional he’s rated 4.9 but should for sure be 5 stars.
Jeremy did a great job, he was very professional. I recommend him.
Brittney Grove
5 years ago
Devin and John the owners are so professional and do a great job everytime. They were on time, clean and friendly. would highly reccomend, they really treat you like family!
Great service working with True Blue Plumbing. When the first Water Heater turned out to be the wrong size, they were quick to get another and have it installed the same day!
Ashley Moreland
a year ago
True Blue is the best 👍🏼 professional, responsive, friendly, and they do great work. We will never use anyone else!
Kelly Abercrombie
a year ago
They did a great job on fixing our toilets as well as reinstalling a pedestal sink. They were on time and polite and very professional.
Super pleased with True Blue Plumbing!!! Super recommend this company. I had an issue with my new water heater that was installed by another company and I called True Blue Plumbing they sent out one of their professionals Mike A. he came on the same day within Two hours that I had called and resolved the issue right way. Thank you!
Nick Fogleman
3 years ago
Anthony installed a new water heater, and did excellent work. Very professional. Upfront about multiple options for repair, and didn't try to sell me anything I didn't need. Will definitely use again for plumbing needs.
Sheryl Hastings
5 months ago
Chris was highly professional. He was efficient with his time. Was spot on with the estimate. I would highly recommend True Blue.
Russell Santo
2 years ago
Alex was our plumber who was very professional cordial and nice to speak with did not try to up sale me any products fixed what I wanted fixed did it correctly And Timely.
Lisa McCartney
2 years ago
Although Alex, the installer was very polite, friendly, knowledgeable and did a great job, that is the only reason True Blue gets 2 stars.1st, I didn't hire True Blue, Home Depot did, but True Blue, kept rescheduling my appointments, at first, I was more than patient and then, I wasn't. After 5 days with no hot water, I was pretty hot. They promised to be here between 8 and 11 Saturday morning, and I told them I had to be at a funeral at 1. I was told that wouldn't be a problem. Because of a miscommunication between them and their tech, he ran late, they called and again I reminded them about the funeral, again, no problem. I didn't make it to the funeral.Don't use True Blue Plumbing if you need something done on time. Loved meeting Alex!
We had Chris help us out. Exceptional serviceman, took care of our issue. Replaced our main stack, ran new kitchen line & rerouted it to make it optimal, removed the old kitchen main. Also had him install a new water heater & he knocked it out.Spent a solid chunk of change, but we have no worries about his work or that he'd be here asap to repair if needed. If needed, they'll be our first call. Easily can recommend Chris at True Blue!!! 👍👍👍
Adelia Shackelton
a year ago
Alex M. was a very nice and professional. He was very knowledgeable about what he does. Very pleased with my service.Thanks you.
Frederick Smith Jr
4 years ago
I had a New Water Heater installed on June 28 2019 and Anthony Rigolizzo did a great job on installation. He was very knowledgeable and very precise on what he was doing my Wife and I are completely satisfied with the overall job!
noelle endsley
a year ago
Great at explaining what he was doing and why. Very professional and thorough.
Jordan Plowman
2 years ago
Alex was great!!! He was on time and very professional! I would this company again!
Virginia Babcock
a year ago
True Blue is always there when we need them. Professional and thorough. And often they get there early. This time they rescued us when our sewer line backed up after getting blocked.
Charlene Ngiam
a year ago
Michael did an amazing job! He went above and beyond to make sure the work was done properly.
We went through Home Depot to get some kitchen work done. They sent True Blue Plumbing to install our sink. BAD IDEA! Right side of the sink wouldn’t drain and the garbage disposal shot water up instead of down the drain. True Blue tells me it’s a “venting” issue and for them to check that out would cost $$$. They left. Called them back out the next day because the pipe was leaking and the dishwasher kept backing up. Told me our garbage disposal is too big and still a venting issue. Right side of sink still not draining.Called a friend who does plumbing over, he took apart what True Blue installed and wouldn’t you know it.?.? The True Blue plumber installed a PVC pipe and left it so long, that it blocked the right side of the sink. Kept it from draining and sending the same water back and forth to my dishwasher, which eventually started leaking all over the hardwood of my kitchen floor. NOT A VENTING ISSUE!!!!Spent 2 weeks trying to get a refund. True Blue denies any wrong doing.We will be contacting Home Depot and letting them know and hopefully they remove whatever contract they have with these crooks…..
Edward Wooldridge
10 months ago
I'm very pleased with the work. Did not overcharge. Better than LBA
Anthony was very polite, patient and thorough. He gave me two options for the repair. One option was a less expensive short term fix. The far more expensive option was to completely replace the sump pump, back-up pump and battery. Anthony assured me that the current pump will continue to function for a while giving me time to discuss this with my husband. This says a lot about Anthony, not pressuring me to make a decision on the spot. I will call True Blue for future plumbing needs and I will request that Anthony does the work.
Jason Waldman
4 years ago
Tarik installed a new hot water heater for us today. He did a great job and was very professional and nice. We will definitely use True Blue again.
These guys were great. Excellent job.
Michael Tanner
10 months ago
I was in need of professional plumber to replace my hot water heater.
Cody showed up on time was knowledgeable, professional and communicated very well with me. It was a good overall experience. He kept me informed on what was going on. I highly recommend him to anyone. Thank you for your service.
Claudia Sutherland
a year ago
Awesome to work with! Chris is efficient, fast and makes sure that you understand exactly what needs to happen to fix the issue(s). Very reasonably priced.
I highly recommend True Blue plumbing!
Bella October
5 years ago
It was awesome to do business with these very trustworthy professionals. Their customer service is amazing, they follow through with what they say; carefully explained everything that needed to be done and didn't mess around getting the job done!!I have a few more plumbing jobs and I plan on hiring True Blue. I highly recommend this company.
Robert Blackburn
8 months ago
Excellent I have used them before I highly recommend
Chris H was amazing! He showed me what he was doing, so I could learn about some basic plumbing. Obviously I'll call the pros when I need to, and if I do, I'll call TrueBlue.
Keith Shubkagel
3 years ago
They came out with hot water heater, I purchased with Home depot. The guys were polite and professional and throughly explained the additional add on needed due to building code updates. I was surprised they fully cleaned up after there selves and left the area clean which is amazingly since most places don't do good job of cleaning upMy roommate was impressed they fully went over the water heater and explained the temperature they set water heater and explain the lights.
Victor Volasgis
2 years ago
Mr. Alex was the plumber that was assigned to my service call. I will never call another plumbing service again! True Blue is the best no hassle no gimmick company in the Kansas City area. No charge to show up, no random smoke and mirrors, and no creepy plumber guy. Mr. Alex is very knowledgeable and even gave me tips on how to combat some of my clogging issues. This company has all of their prices for services listed plain as day on the iPad that the plumbers carry into the service call with them. Alex was even professionally transparent to show me, to ease my doubts, all the services they provide all at the touch of a button, one flat rate. I recommend not just True Blue but Mr. Alex, he's my guy from now on! Thank you Mr. Alex and thank you True Blue Plumbing LLC
Tarik and Chris were very professional and explained everything they fixed. I would highly recommend them.
Alex was efficient, professional and thorough. We appreciated his manner and explanation of the service.
Linda Smith
11 months ago
Dom Murphy did an excellent job. Very professional, timely, and efficient. I will definitely recommend him and the company. Great service!
Julia Wright
11 months ago
Joshua was professional and courteous. Identified the issues and got the work done.
justine labarbera
a year ago
This company and Edward, the technician is truly exceptional. A breath of fresh air in today's world . I would highly recommend to anyone!
P.S. So is Jane!!!
Anthony was everything you would want in a top rated serviceman. He was prompt, polite and highly competent. Definitely will spread the word about him and your company to any needing plumbing solutions.
andrew simpson
a year ago
I’ve used TBP a few times now and the office staff have always been responsive and professional. This time around the technician Alex came and diagnosed a faulty water heater. Alex was very knowledgeable and discussed all of my options. We fully replaced the water heater and Alex did a thorough/detailed job. Thank you Alex and TBP.
joseph holmes
3 years ago
Fast efficient reasonable no need to monitor. 100% satisfied with service and product. That means a lot from me.
Donetta Alvarez
a year ago
(Leaving this review for my mother)
My mom got her water heater put in and they were very professional and friendly, they answered all of our questions and concerns. I believe the workers name was Mike, but he was very kind.
Tarik installed our water heater. He was polite and personable. Did a fine installation job. Answered our questions and offered practical advice. Professional and recommended. Thanks.
Michael called ahead & showed up on time. Very professional, friendly. Happy with the work. installed new faucet & garbage disposal.
Dom the service technician and his trainee did a wonderful job. Very professional and friendly. They made me very comfortable having them in my home. The only problem I had was with the scheduler Shelby. She doubled booked my original appointment so it had to be rescheduled. I had to call to see why there was a hold up before my appointment was rescheduled She did not provide correct information to Dom about picking up the toilet for installation. This added more time to Don’s day because he had to go back and pick up the toilet.
Mr Alex M the plumber is a grand man at his trade. He came in and he knew exactly what to do how to do it and how to take care of it he was very professional and handling business and conversing with the customer. Something I haven't seen since my childhood years!
Mark Terwilleger
4 years ago
Chris came out within the first 30 minutes of the window. We realized the new water heater was a little too tall, but he was able to swap out with no issues. Excellent work with hard copper connections to the unit. He was able to point out some ways that I could do some easier jobs to mitigate future issues.
Teresa Arnold
3 months ago
Great work! Thank you
Trent was on time and explained everything he was going to do. Took him 45 min to install the new water heater which was quicker than the old tank having to drain. Highly recommend these guys!
Charles Rawie
4 years ago
Water heater was installed the next evening by Devin of True Blue Plumbing after having purchased it late the night before at Lowe's. Installation didn't take long at all and all old equipment was hauled away. Will call True Blue Plumbing for future plumbing needs.
james schaefer
2 years ago
Water heater was installed with hot galvanized vent pipe touching my cold copper water line. Damper was not screwed in all the way either. I called and a gentleman came back and corrected the issues that the other plumber didn't do correctly, which I am happy about. What I did not appreciate was how the second plumber appeared to be annoyed with this request, to which he said that it would take 30 years for any corrosion to form. 1) I disagree as the humidity can be high in our basement, 2) I plan on being alive in 30 years and don't plan on replacing my water line or dealing with a CO leak, and 3) all the more reason to do it right the first time. Everyone makes mistakes, and I applaud them for making it right; however, when a lack of quality is defended it reveals a bigger problem.
I have used True Blue 3 times and they have done a great job and responsive. I do wish that they would offer a better discount for veterans and seniors since our incomes are limited.
consuelo kelly
9 months ago
Michael has an excellent personality courteous and kind. I will use true bluee llc time and again. Thank Michael and for True Blue llc
Chris Corniels came by this morning and was such a great help! He educated us on the matters at hand all the while giving us a free estimate on what we could do for preventative measures around the house. The service was quick and professional and we will for sure be doing business with True Blue Plumbing again!
Very responsive and professional. We recommend Ike
he was was great and got the work done quickly.
They were running late on the last call of the day, but they came in and got the new water heater installed successfully. They were friendly and helpful. I would use them again.
Very good job, just moved in, didn’t realize my shower upstairs had no water coming out, first place to call me back. Alex who serviced our home did an excellent job, saw some things that needed attention and pointed it out for me. Bilingual is a plus since my wife spoke Spanish. Overall, I now have a working shower with no issues, would recommend
Davina Adutwum
2 years ago
I needed a plumber and was able to have a technician from True Blue come out the same day to check the main sewer line. The tech Alex was very friendly, knowledgeable, and able to explain in detail what we needed to know. We made an appointment to have our main line looked at the following Monday. Although the news was difficult our tech Chris was clear and concise about our options and what to expect going forward. We made another appointment for the following day to have a repair made and Chris made sure to explain to us what was going on and what to expect going forward. True Blue Plumping is a company with friendly techs who are more than willing to help you in any way possible.
Masoud Miremadi
2 years ago
Ike installed our water heater perfectly. Excellent job! We appreciate Ike with his behavior , technical knowledge and cleanness !
Phillip Dawson
8 months ago
Guys were extremely kind, but charging such a high price for installation of a dishwasher is something that should be explained over the phone. I think companies have forgotten to be upfront, with clear intentions to get you backed into a corner. There is (also) a charge to show up, so money down the drain, but guys were extremely kind.
Anthony was very polite & pleasant. He was also very thorough in explaining what was needed. I will definitely use True Blue Plumbing for any future needs.
These guys was sent out by my home warranty company after I called I filed claim about my basement restroom backing up there tech came out spent 2 minutes at my place unplugged my pump from my my float on & off switch the pump kicked on as it was supposed to so I knew my pump was good just the float was bad. I was very surprised when these guys said I needed a whole new grinder pump and gave my warranty company a $ 1300 and some odd dollar estimate it was not covered by my warranty company. So I called KCS who came out and replaced just the float all I needed in the first place for $280 bucks and informed me that my pump was not even a grinder nor do they recommend one for most home applications. So needless to say if you are thinking of using these guys I would most definitely get a second opinion could save you lots of money
Melanie Edens
3 years ago
This is one of the few plumbing companies that will actually call you back with a quote. The price was reasonable and the work was quality! Talk to Devon, he is awesome at what he does!
LinGerria Webb
10 months ago
Cody and Belcher definitely saved the day at my house and I'm so thankful. I recommend calling them for all your plumbing needs!
Arrived on schedule and got it done quickly good service.
Alex did a great job installing a utility sink today. Thanks for sending him out.
Edward Hodowaine came to our house this afternoon to fix a problem with the sump pump. I can’t say enough about how easy it was to work with him. He was very patient and polite, and was able to quickly fix the problem. Edward has done work at our house in the past and we will continue to ask for him because he does top notch work. True Blue Plumbing is the company we will call for any plumbing needs, scheduled or urgent.
Removed a copper gas line to furnace and replaced it with black iron. Very neat job, very professional.
Gwendolyn Johnson
4 years ago
Mr Tarik ,My plumber Mr Tarik came today to install my garbed disposal.He was nice clean did his job, answer question, to the best of his ability.I give him 5 stars todayThank youMrs Gwendolyn Johnson
Luke was very friendly and very respectful. He did a great job. He put in an outside water spicket, wrapped it, installed a sump pump and fixed the clean out cover.
norma haynes
8 months ago
The service men were knowledgeable, on time,
Friendly service
Nadine Pinzino
a year ago
Alex was very professional, showed up on time, truly cared about the job and being sure everything was working. We thought we might need a new water heater and we did not. Thankful for his honesty. Highly recommend!
Larissa Anderson
3 years ago
We were in the process of selling & during the inspection the buyer found a issue with the sewer. On a Sunday at 7:30 we sent a request on Angie's list for a plumber to return my call. True Blue answered me in less than an hour and we got scheduled within a day. I met with Anthony and he was able to diagnose the problem and get me a quote. We had other quotes and not one of them offered to clean up after the repairs. Anthony was absolutely the best to work with. We decided to get a partial sewer replacement and a waterline fixed. He was great at communicating everything to us and even sent numerous pictures of the progress. They did such a great job of cleaning up and even worked on the weekends to get the job done!! Would recommend to anyone that wants the job done quickly but also professionally!!
Randy Kastelitz
a year ago
Alex was very knowledgeable and helpful, would like to use you, but of the 3 bids we got you were the highest, even with a Veterans discount he offered..
Joshua was very transparent and efficient!
Elexus Grizzle
2 years ago
Alex came over and was very honest with me and went over everything in good detail. He got my hot water running again very fast! Good company good people
Karl Bodenheimer
a year ago
Easy going, cleaned up area well, explained everything he was doing, will keep their card to use again.
Amanda Anderson
a year ago
Alex was fantastic! The sink install is beautiful and he turned a failed job from another contractor into a beautiful end result.
Chris with True Blue was AMAZING! Not only was he on time, he was courteous, upfront about the problems, communicated throughout the process, and offered suggestions on what I could do to make our home better. I put my blind trust in True Blue and they came through! Happy customer and will use Chris and this company again!
We had a new sink and faucet installed to replace our 40 year old, drippy, ugly sink and faucet. David did a fabulous job! He removed the old sink, modified the drainage pipe and installed the new sink, faucet and disposal. Very professional and installed quickly. Highly recommend! Thank you, David and True Blue Plumbing. Will definitely use them again.
Bill Kozlowski
2 years ago
Very professional, on time received both call and text follow up
Overall very impressed with the company. Luke was great
The technician was awesome and worked hard the whole time. A wonderful personality and work ethic. We will use True Blue Plumming Company every time for future needs.
**KEEPER** HIGHLY RECOMMEND Was in a tough situation as I needed a complete tear out ASAP & re-plumbing of entire house before framer could start on putting flooring back in. Contacted Leslie at the office & she was so compassionate of my situation. She was able to get Jon out there that day & he accessed the job. Began the tear out & finished the plumbing the next day. He did such a professional job & the plumbing is beautifully/correctly installed. Jon listened to what my needs were & made educated suggestions to help me have the finished install needed so that my project can move onto the next stage. Jon's knowledge of home remodeling only enriches his plumbing skills as a whole. True Blue is now saved in my contact list for any & all future plumbing needs!!!
EXCELLENT SERVICE!!Acquired True Blue services via Home Depot. They were able to replace my hot water heater the same day. The technician Chris was very professional, knowledgeable, and courteous. He arrived within the time frame given, explained the process and any estimate adjustments. I am very satisfied with the installation, cleanliness, and basic instructions.I would definitely recommend True Blue Plumbing and look forward to doing business with them again.
We had a replacement laundry box and valve completed. This required cutting out some drywall replacing the unit. Chris did a nice job on the repair. We will have minor repairs and painting. I felt it was expensive for the work. They do offer a veterans discount.
Ron Gallagher
3 months ago
Tech on time and replaced garbage disposal in professional manner
Melissa Carter
a year ago
Justin and Brent was the men that came to work at the house and they did a great job was very pleased with them very professional and polite
I had a great experience with True Blue Plumbing and Alex. He was originally scheduled to come out just for a free estimate but was able to perform all the work in the same day! He showed up on time, was very friendly, and knowledgeable. I would highly recommend them to anyone.
Chris C.came to my house at the appointed time , with a mask on ( as appropriate due to COVID )I like it that True Blue sent me a picture of him with the notification appointment.He was very professional , personable very efficient and honest .TrueBlue : you are so lucky to have Chris in your team . Thank you so much.From now on , I ‘d tell my friends who to call for any plumbing problems .
Peyton Heiman
3 years ago
Disappointed with the services here...I had called yesterday in regards to a plumbing issue that needed to be fixed..The receptionist quickly scheduled my appointment for the following morning and said someone would be out between 8-11am. Around 11:45am I still hadn’t heard from anyone so decided to call in and check..the receptionist then decided to tell me that my appointment had been moved to 3pm (was not given any notice) and that she would call the plumber to see how long it would be. She called back and let me know that I was allegedly the “next stop” on his route. 4:00pm rolls around and i STILL had not heard from anyone. I called back yet again and explained to the the receptionist how we needed someone out immediately since the plumbing issue was now causing a leak in our ceiling from sitting for so long.. she told me she was unable to reach the plumber and since she hadn’t heard from him I should go ahead and call someone else.. very disappointed with the customer service here and will definitely not recommend or use again.
Repairs were not completed due to size of water heater. Will return with right size.
Edward arrived, assessed the problem and got to work. He was friendly and so very efficient. The problem was fixed the same day our appointment was made. I would recommend him and the company to everyone.
Susan Crandall
3 years ago
This was the third plumbing company I had called. The other two couldn’t be bothered to return calls, and I was about to give up but I got the name of this company on the local next door website. They did exactly what needed to be done at a reasonable price, I recommend them to anyone!
Chris was awesome! He explained everything that needed to be done, and said that they would get me the estimate A.S.A.P.
Tarik was an excellent professional. He came in and assessed what we needed to start. His work shows he is a craftsman. We got a quote and look forward to using him in the future.
Michael is an exceptional technician. Patient and careful to answer all my questions. He is a great representative of True Blue & someone who I can trust. Will certainly call them for future plumbing needs.
LaKisha Martin
9 months ago
Ike was great, felt he was honest and upfront with the cost and best options to resolve my issues
Anthony was awesome. Friendly, professional guy that arrived exactly when expected. He performed the work fast and professionally and best of all did not leave any mess. I highly recommend.
Michael Anderson
a year ago
Professional and on-time service, friendly and provided me with details on the problem.
Marsha Stetler
a year ago
Chris was punctual. Uninstalled and reinstalled a toilet. Very quick and professional.
Charlie Huelskamp
2 years ago
Tarik and Alex showed up on time, they were courteous and professional. No messing around, they took out and installed a water heater in under an hour! They did such a good job we are having them come back to replace the main water valve that comes into the house.
Glenda Wilson
2 years ago
We want to thank you True Blue for being so quick in responding to our request for a Faucet Install at our Sister and Brother in laws house on 50th St. This was a very important issue to them since both of them are disabled. Your professionalism is very much appreciated!!
New home owner and when we saw water dripping and couldn’t find the problem we called true blue plumbing. Alex was really professional and put us at ease.
Edward was awesome he was very friendly very knowledgeable easy to work with and made the experience. Edward was awesome he was very friendly very knowledgeable easy to work with and made the experience a pleasure thank you so much true blue and Edward!
Ronald Curttright
a year ago
David our installer for the new water heater was courteous and and had the new water heater installed within two hours. I would highly recommend them for your plumbing needs. Great service!
Great job. Always professional.
Alex is a great technician. Friendly and helpful.
Great recommendations, but no pressure.
Similar Items
In-Law Plumbing & Drain Services, Inc
