Rusty Williams

6 months ago

Patrick was excellent and a pleasure to work with. We no longer call anyone else. K&B do wonderful work.Thanks for the great service once again

Rhiannon Rosas

3 months ago

Philip was very helpful and knowledgeable and was able to quickly assess things around our home, give us quotes, and explained everything in detail. We just had him out to check on an outdoor faucet and he offered to look around to see if anything else might need updated in the future and it’s a good thing he did. We are grateful for his help and service and look forward to working with him again in the future.

Matt Hopper

2 years ago

The best company truly! We’ve had Bob Hamelton try to swindle us. KB complete is the best. Chris was honest and fixed everything in less than 10 minutes. Were most companies will lie to you and tell you need to replace everything.I will be using KB complete for the rest of my life. There’s a reason the ratings are very high. Thank you Chris!

Emily Wilhite

4 months ago

I’ve been using KB for years and am always very happy with the quality of the work and the people sent are always very informative about the problem I’m having, always offer options and are very friendly.

Heather Bauer

3 months ago

I had a leak on an exterior spigot they installed last year. They returned and fixed the part under warranty at no cost to me. I was very impressed with their response and speed in responding!

T. X. Fall

a year ago

A KB Complete customer for over 10 years. Shower had leak. Contacted KB on Friday May 27 to schedule plumber. First available was Tuesday May 31st from 12 noon to 5pm window. On Tuesday at 4:30 pm I called KB to see where plumber was as I had had no contact all afternoon. My phone call went to answering service which was frustrating. Left information with answering service and they stated someone would call me. 10 minutes later received call from KB plumber who said he lived not far away and was given the job. This was my first indication that my previously scheduled appointment was not properly scheduled or was overlooked. Usually I receive a text from the employee stating who they are and that they are on the way. Never received this communication. When I made appointment, I specifically asked for a tenured and licensed plumber. KB plumber arrived at about 5 pm. While the KB plumber was a nice young man, he was a new KB employee (less than a year) and his lack of plumbing experience was obvious. I had to have the shower valve replaced which meant cutting into sheetrock to gain access to old valve to replace with new one. All in all, the entirety of the work was no more than 2 hours and cost me a total of $1,200.00. The job would have been quicker had KB plumber fully understood what he was doing. I was very fortunate to have been home to observe and assist KB plumber. The cost of the valve replacement itself was quoted at $755.00 but I had to pay $800.00. I believe KB website states you never pay more than what is quoted??? While I did pay the cost of $1,200.00, I feel I was taken advantage of and that the cost was excessive. I will no longer be using KB Complete for any future plumbing needs.

Eddie Santiago

a year ago

Firl did great. He was very knowledgeable about the system and answered every question we had. Please keep him around!! Thank you for getting to us as quickly as y'all did. I know that you guys are probably swamped this time of year! 😎👍

Beth Strat

7 months ago

Chris Leon was our tech and he was awesome and took the time to explain things to us! We know nothing about plumbing and having Chris here really helped ease our minds! 10/10 would recommend!

Lyndi Hoit

8 months ago

KB Complete came out to my neighbor's to fix a plumbing issue. She speaks English but has a very thick Japanese accent which can make her difficult to understand, is elderly, and lives alone. KB took advantage of her. They charged her three grand to put a piece of plastic around a broken pipe. The pipe a year later is broken yet again, but they said it is only warranted for one year. One year warranty for fixing a pipe that cost three thousand dollars. That is ridiculous, and when we called them back to say they did not treat her right they refused to do anything about. Claimed the work was good, it was out of warranty and that was that. They may be good for the people who can stand up for themselves, but I will never use someone who takes advantage of people when they know they can get away with it. Pathetic.

Frank Pistone

3 weeks ago

Arrived early. Was friendly and professional. Went right to work. Did a really nice job.

Jacob Adams

5 months ago

Nick was amazing - had our heater go out on a Saturday night and gave them a call around 7PM. Nick was at our house within an hour. He was kind, thorough, and professional. I will definitely be using Nick and KB Complete again!

Austin Ray

3 months ago

I will always use KB Complete for any of my home maintenance needs. I’ve been a customer for over 15 years and I always feel like they are being honest.

Rick Dembowski

5 days ago

KB Complete is my go-to company for home maintenance issues. Both Nick and Philip were professional and exemplify they quality of service all their employees provide. I will continue to use KB Complete and recommend to all my friends and neighbors.

Mary Sapp

2 months ago

We have used KB Complete for many years and have never been dissatisfied with their service. They just completed repairing a break in our sewer line. In previous years they installed and maintained our AC and furnace, installed a new flyer, put in a new water heater and new toilet, and they replaced all the old galvanized water lines in the basement. Members of their work crew are reliable, professional and do all they can to assure customer satisfaction.

Kaymee Phillips

11 months ago

KB has done some great work for us in the past so naturally they were our first and only call this time. Alex K was right on time and got straight to work. Was in and out faster than expected. He was courteous, professional, and friendly. He took the time to explain everything they were doing in a way that I could easily understand. All around great experience!

Rhoda Rosen

3 months ago

KBC is always reliable. I phoned for help and they sent repairmen that same day. Mr Stiver was friendly and explained what he was doing every strp of the way. Thanks for great service.

Ryan Fleming

3 months ago

Dylan did an incredible job of walking me through the process. Everything works and looks great and Dylan was super punctual and gave a good amount of notice. Would definitely use this service again.Update: Philip and Nicholas came out to repair a leaking pipe. They were great in getting it all fixed in the same day, ensuring that I wouldn't have future related problems. Philip in particular was vital in walking me through the process and helping me keep our home safe and in good repair. Thanks!

Cam A

3 months ago

So far, they're the only company that's been honest and upfront. I was getting quotes to replace my ac unit because I was told my ac needs to be replaced by another company. I was that my ac has a leak and uses old r22 refrigerant and that it would be expensive to refill and fix by this other ac company. So i got a bunch of quotes to replace the ac unit, and only this company was honest that my refrigerant is r410a not r22 and that since its only 4 years old parts will likely be under warranty. Nobody else informed me of this while getting quotes except KB Complete, so I am moving forward with a repair through them and will update this review over time. Brian is a 5 star employee and the reason for this review. He went above and beyond and deserves recognition for it.

Allison Winters

5 months ago

I really appreciate the time that Kyle took to explain what was needed. I could tell he enjoyed his job and was excellent at explaining what replacements were critical and why, and what could repairs could wait. He fully answered all questions I had.

Mike No

11 months ago

Kevin provided excellent service as well as advice to avoid future problems. He quickly identified the problems and corrected them. We’ve used KB previously and they’re always our choice for plumbing and other home repairs.

Leah Bryant

4 years ago

Although our huge job is not yet completed (totally replacing ac, heater, water heater, humidifier, and air purifier and duct work) we have been very impressed with everyone at KB Complete! We currently have three trucks and 5+ guys working in our utility room. They were prompt in arriving this morning, double checked and explained all the work, and are very diligent in keeping the area clean as they work. Carmen in the finance department has been awesome to work with! We really appreciate their hard work on such a cold day!! Will be using them for future needs and recommending them!

Lena Smith

3 months ago

Between diagnostics and replacements, I will only call KB Complete. They're reliable, efficient, and have integrity. We love these folks!

Jennifer Hildebrand

3 years ago

Had a clogged drain pipe, and KB sent out Kevin the same day and we had our issue fixed within a few hours! They communicated every step of the way - even sending me a picture of who was showing up at our home. I felt very taken care of and safe through the whole process - will for sure call again in the future when needing their services! Price was competitive to others I called.

Cheryl Finke

a year ago

Dornel did a wonderful job. He was super thorough and complete job of servicing my furnace and changed my filter. He answered all my questions and was very friendly. Thank you Dornel. I'll request you next time and recommend you to all my friends.

Sean Brown

2 months ago

KB is fantastic! Our AC went out late afternoon on a hot summer Friday and they were out within an hour and had us up and running. The technician was friendly and informative in explaining the issue and necessary repairs. We’ve used KB for years and never had a bad experience.

Jeff McCaughey

6 months ago

Pat was great, but $400 to replace a faucet assembly is too high. I won't be calling KB in the future.

Rachel Hoyer

a year ago

New washer/dryer installation couldn’t happen without replacing corroded water valves. Randy was quick and efficient in assessing and replacing the valves. He answered all my questions patiently and clearly explained what he was doing. He cleaned up so well, the area looked better than when he got here! Very nice guy and quality work.

Scott Lash

3 weeks ago

Alex was a great technician and very thorough and explained things in detail.

Merri M

2 months ago

Very happy with everything! Big thanks to Sam Suddarth & Nick Nemeth.

David T Yo

a year ago

I highly recommend this company for your plumbing needs. Plumbers, Donovan, Dalton, and Alex all assisted on repairing my sewer drain and did an incredible job. Great communication, excellent repair work, clean workspace and clean-up, and also,, personal and professional. They went above and beyond all expectations.

Debra Fergen

4 months ago

Came early next morning to look at water heater. Chris seemed knowledgeable and professional. Work was completed in a timely manner.

Kevin Huckleberry

2 years ago

Alex was great to work with. Came out to give us a bid on what it would take to run a new gas line to our fireplace. We were sure how possible it would be for an affordable price. He gave a suggestion that worked out well in the end and didn’t have to tear into the inside of the house to do it. I would highly recommend these guys for work.

Andrew Boesen

2 months ago

Manuel was on time and professional. Was able to quickly determine that AC problems were electrical, and got an electrician here. Javon was quick to arrive, helpful and professional. He diagnosed the problem quickly and gave me realistic options for repair.

John Watts

9 months ago

We have a 20 year old home and have an outdoor faucet that we noticed was leaking over the weekend. Snow is predicted for tonight and tomorrow, so I phoned today (Monday) and KB sent Sam Suddarth out for the repair. Sam was very professional, helpful and knocked the repair out quickly. We've been with KB Complete for almost 20 years and today's service call was probably the best yet. Thank you, Sam!

Rosemary Kemery

3 weeks ago

Zach did a great job. He is a keeper! He advised his findings. He was upfront with the necessity to handle the repairs. I will continue to use KB Complete my home needs.

Beth Crew

a month ago

Justin did a fantastic job of making sure our heating and cooling is working properly and explaining the new products the company is offering to make the air quality in our home better.

Eli Wolkoff

7 months ago

Honest, thorough, good pricing. My plumber was really nice too. Overall a great experience and I will continue to use them in the future.

Paul Weaver

10 months ago

Our sump pump battery failed on us just ahead of some major storms rolling into the area. KB Complete came out same day and evaluated the problem, confirmed the need for a new battery and replaced it the next day. On time, great communication, super courteous team; they totally deserve the high ratings that they have. 5 Star quality!

Constance Hilsinger

4 months ago

Very nice and knowledgeable. Shot it straight and to the point. Got my power outages in the house diagnosed and repair in motion.

jan Partist

2 years ago

I’m speechless actually at the service we’ve continually received from KB Complete. The last time we called was to unclog a drain. Much to our dismay it appeared that there was a possibility our yard may need to be excavated to locate the issue. The following day the big guy took over the situation (Jake) and he and his team member worked, and worked until they broke thru whatever was massively clogging our drain, saving us thousands of dollars! We have used their service multiple times and been pleased with their service each time. I highly recommend them. They will treat you with dignity, honesty, and integrity-and always punctuality! Thanks Jake and crew!

Jennifer Wolff

2 months ago

Kevin was professional, courteous, and thorough. An overall excellent technician.

Seth Mullis

9 months ago

Mac was absolutely awesome! Knowledgeable, friendly, and extremely professional. Solved my problem and gave advice on how to keep things running smooth. Can’t say enough good things!

Susan Wickoren

a year ago

Philip was professional, timely and responsive at my AC maintenance visit. He was proactive in adding some coolant when he noticed levels were just slightly lower than the last visit. VERY happy with KB Complete's professionals and highly recommend!

Steve Miller

3 months ago

Philip came out and did a good honest assessment of what I needed for repairs. I definitely recommend KB Complete Plumbing and Repair and will use them for all of my future needs.

Deanna Lenz

a month ago

The technician was on time, very informative, helpful, professional, & polite. He was able to complete the job in one trip & in a timely manner.

Brian Harbaugh

2 years ago

Bill was great! Walked me through my issues with the furnace and even went above and beyond to point out some issues I was having with the water heater. Extremely satisfied with the level of service Bill provided. I signed up for the yearly service with him, I would recommend him to anyone!

Charlotte Williams

2 months ago

Excellent customer service. Respectful repairman. Honest about my problem.

kirk giffen

8 months ago

Mac was very professional and respectful when he checked out our plumbing system. We have used KB complete many times before and will continue to use them for our home issues. Mac did a great job for us. Thanks KB Complete

Ella Oldham

2 years ago

Fabian was a super nice gentleman and very understanding of his trade. He responded quickly and was very punctual. His quality of work was above and beyond what I expected and I value someone who knows what he is doing. Gas leaks are a very dangerous issue and he completed the project with the utmost care and concern. I would definitely recommend KB Complete Plumbing, Heating and Cooling, Inc. to everyone. Give them a try; you will be glad you did. Great experience for me and I'm happy. Thank you KB Complete and Fabian.

Janet Robinson

11 months ago

Chris who came out the second time was wonderful. Based on his service we will try again. However the Saturday previous to the 2nd visit, that device man was not that great. And we had to pay the after hours service fee. I might add that if the first person had done his job properly we would it have had to have a 2nd visit.

Beth Brandel

2 years ago

Jim M and his associates at KB Complete have once again done a great job for us. They visit twice per year to maintain our HVAC and are great about highlighting and fixing issues at the right price and with minimal disruption. KB Complete has been taking care of my furnace and AC since 2013, when they installed my new system. They always do a thorough job, tell me what's going on, and charge a fair price for their excellent work. Their technicians are always top-notch.

Katie Luck

2 weeks ago

Derek came out to do the maintenance on my AC and furnace. He was very thorough. He explained what he was going to do and asked if I had any any questions. When he was finished, he summarized what he had done. Thank you, Derek, and KB Complete for the excellent service!

Christal Crowley

a week ago

Was very knowledgeable to job and the questions I had. Very great employee

Lavon Harrison

3 months ago

Very knowledgeable and polite. Very happy with Sam service , would definitely use again and recommend 😀

Julie Cramm

3 weeks ago

Randall was great! I had him come out to check on my outdoor spigots that I thought were “wonky.” Randall inspected them and explained how one of them was just a little rusty and with a little muscle, he got the spigot to turn all the way open. No adjustments needed now, but he told me how he could rebuild it if it ever got worse. He was very nice, knowledgeable and if I have any other plumbing issues, I will request him! Thank you Randall for not making me feel stupid! Lol!!!

Denise Jordan

6 months ago

As I made my first call to this company, it was received courteously and professionally. My questions were answered efficiently, and scheduling was done without any pressure.My repair person arrived as scheduled and was also courteous and professional. Firl repaired and inspected my furnace, answered my questions and presented options, allowing me to make final decisions. I would highly recommend this company and Firl as your repair person!

Les Hinmon

4 weeks ago

Rick was quick to arrive and to assess / complete the work. I have always been happy with the KB technicians

Katriana Moore

a month ago

Phill was great! Very kind and help me understand all the options available with my hot water heater replacement

Crystal Mencer

2 months ago

Recently had Alex come out and help us with our AC unit. He was really helpful and got us a solution to our problem! We’ve had KB come out a few times. Each service has been great, I’ve had my questions answered and no work was done without my okay. All the staff has been extremely friendly and helpful!

Melissa Stewart

7 months ago

Both techs were amazing and professional, did an amazing job. Very friendly answered all questions we had. Will use them again and recommend them.

Mike Fletcher

5 months ago

Called about a 1000 dollar job. They gave me a 7k estimate. Dont waste your time they try to scare you into work you dont need

Paul Upp

a year ago

Our AC has been weird and causing our house to be insanely hot. We finally decided to call somebody out (after a few failed home remedy attempts); we contacted them this morning and they were able to make it out this afternoon! Firl was so helpful and so nice! He was here for about an hour and was able to solve our problem! We are so thankful for them being so responsive!

Gregory Walker MD

a day ago

Planning water conditioner and plumbing upgrades. Kyle is wonderful.

Tanya Smith

a year ago

Firl was very professional and knowledgeable! He knew exactly what the issue was! He advised me of their services before performing the work! I have recommend KBA to all my family and friends!

David Swartzbaugh

a year ago

I used KB because I bought a furnace/ac system from them and I had a service agreement with them since that time. I hadn't used them for plumbing before and I wanted to see how that would go. I must say I am very pleased with the service. I called them to service a leaky, possibly failing kitchen sink faucet and to install cutoff valves on those supply lines. Jim M. was excellent and extremely professional as was Ismael, his apprentice. They installed the cutoff valves in what I would consider record time and when they got to the faucet they determined that I may not need the repair or replacement I was anticipating. They actually wound up saving me over two hundred dollars off what I thought I would be spending. Five stars and kudos to Jim M. and Ismael! I would highly recommend both of them!

Frances Edwards

6 months ago

Derrick was really nice and explained what he was doing I would recommend him to family and friends. Keep up the good work Derrick.

Love the Lord

a week ago

Very experienced and professional technician (Nicholas Rosencheck) knew what he was doing and fixed the problem with my AC fast!

Julie Boles

11 months ago

Manuel was excellent. Very friendly, and very knowledgeable on our A/C needs. He was efficient and I would recommend your company to others. We called back because we were very happy with our bathtub/shower repair. Manual was great. Whoever gets him on a job will be very happy with his work.

Dick Vaeth

a month ago

Randy did the inspection of my house plumbing system. He was polite, friendly, and very knowledgeable.

Nedra Locke

3 months ago

My drains were slow and the pipes in the basement were actually leaking at the joints. Dan came out and explained step by step his inspection plan. Open the really clogged clean out so a camera could be used to determine the clog or break location. Found it! Gave me an estimate and procedure to follow if I was to use KB Complete services. He emailed to me everything that we discussed. He is very knowledgeable, friendly, yet professional. A Great Customer Service Representative. Rrpair work has not been yet. I would recommend KBComplete so far so good 👍🏾

Carmen Clough

2 years ago

KB Complete Plumbing was amazing. We had been dealing with another company who kept pushing us back several times. Didnt have our tankless water heater (which they said we had to have instead of a regular one) Kevin was right on time (which we loved) then let us know our water heater that everyone else told us was unfixable, could be fixed. He fixed it in no time and even put it on blocks to prevent the water from breaking it again. He saved us over $4000 and I would recommend him to anyone!

Amy Arena

2 years ago

A/C went out in 90+ weather. They where able to replace the entire system quickly! Friendly staff that explained everything. Very clean & tidy!

Dixie Douville

a month ago

Professional, on time and knowledgeable. Convenient scheduling with friendly office staff.

devon coffey

5 months ago

Nick was so helpful. He was completely honest and transparent about the issues with our old furnace. We trust his analysis and appreciate his thorough explanation. Thank you Nick!

Juli Weber

a year ago

Dornel did a great job checking out the A/C and Heating system for the house. KB Complete has helped keep my system running to get the maximum life out of it, since it is the original unit and 32 yrs old. I never feel pressured to make repairs that are unneeded, but appreciate how Dornel, and others, have taken the time to talk about what to watch for as my system is getting older.

James Jr

4 months ago

UPDATE: KB Plumbing did come out and fix the issue by noon that day.You come out to fix an issue and then state there is a problem with garbage disposal...then you put disposal on...then the next day water is all over the floor...and then I call to have you all come out and address issue and you say it will be between 9 and 5...you all messed up and now you want me to wait around 8 hours for someone to come out...ok...I will just call every 30 minutes until someone comes...bad enough the guy didn't verify his work was correct and then be like I can only give a 9 to 5 window...also you guys were not my choice nor was I at home to ensure you did your job correctly nor do I believe the disposal was a problem it only became an i$$ue for you all

angie wickline

3 months ago

Very professional in knowledge and appearance. Punctual and thorough. Would definitely recommend and use again. THANKS GEORGE!

Marcus Blair

6 months ago

I had used another HVAC company earlier and they were unable to fix the problem and recommended that I replace my furnace. Nick at KB Complete diagnosed the problem and had my furnace running in no time at all. He was friendly and professional and most of all he fixed my problem.

Michael W

7 months ago

It's the day after Christmas and I call and can't get ahold of anyone on a monday. Even using the emergency contact number no response. Try to leave a voicemail and it asks for 3 first letters of employees name. Cool. Can't even leave a voicemail. Even went to Facebook to see if I could get help. Nope!

K (WooWooo)

2 years ago

Great experience with Kaleb. Our AC would blow the control board fuse and he quickly found the problem. He did some additional testing and suggested additional repairs, but wasn't pushing to sell it. Very pleased overall with our first experience with KB.

Roland Wilson-Barge

8 months ago

Jevon was a great technician. he was able to come out within an hour of my service call. He was timely, informative and thorough.

Nate Bukaty

8 months ago

I paid 3,000 dollars. Later that day, discussing with my father, he told me he just had his water heater, which is bigger than mine, replaced for 1,400 dollars, including labor. I was quoted 1,600 just to repair my old one. Felt like I just got massively taken advantage of. Terrible feeling.

Nerissa Lowe

4 months ago

Rick was quickly able to ascertain the location and cause of the leak, then rectify it. Service was great and he was very informative, personable and courteous. We also had Patrick here a few weeks ago for a different issue, same great level of service and genuinely nice people. Highly recommended

Mark Essary

3 years ago

KB is the BEST. ALEX was Awesome. As the son of an 89 year old Mom who lives alone, it's nice to know you can depend on a company not to rip you off if you can't be there. They have done all our upgrades in the house. Highly recommended.Had more work done on 7-20 by Matt. Went to Moms again and took care of a back-up in the sink. Amazing work as always with a fair price. Most importantly got their quickly and took care of the issue

Kelsey Murray

a year ago

KB Complete from the initial phone contact until the moment the service technician left were professional, friendly, timely, honest, and thorough. I greatly appreciate how quick they were to call us and get us on a standby list for service. Kevin gave us some money saving advice from an expert and that is always appreciated! This is the second time we have had KB complete perform a service and will definitely continue to use them going forward.

Tom Page

6 months ago

Received an estimate of $1600 for $300 worth of labor and parts.
I'm absolutely amazed that there are people who actually use this company.

sean ryan

7 months ago

Chris was very professional and very helpful in explaining the issues at hand. Very polite and respectful on top of that which is hard to find these days!

Quinton Jones

2 years ago

KB Complete did an excellent job with all the services I needed. I called on a thursday and they were ready to come out to my house the next day. Scheduled a time for the following monday and the plumber came on time and fixed our shower, faucet, and repaired a corroded pipe in a little under 4 hours. Worked diligently, clearly explained prices and options, and provided excellent service, I was thrilled with our experience with KB complete!

William Phipps

3 weeks ago

Kyle did a great job today correcting a problem with the water pressure in our home. He quickly determined precisely the nature of the problem, and was able to fix things immediately. He was efficient and also very pleasant to work with. Overall our experience with Kyle could not have been any better!

Doreen Gibson

5 months ago

Patrick was very professional and nice. He cleaned ip after himself and made sure everything was working well. I will use this company again.

Michael Paustian

a year ago

I had an emergency over memorial weekend, sewage backing up into the basement and with it being 10pm on a Saturday on a holiday weekend I wasn't hopeful to get someone to come out. KB sent a tech no problem Sam S. Came rite out and cleared my main line and unclogged everything. Very knowledgeable and good person. His knowledge and personality im sure is a reflection on the company he works for, with employees like that I wouldn't think of using another company going forward in the future.

Myra Warren

2 months ago

Very knowledgeable and professional and friendly. Will definitely recommend them.

Vion Mitchell

11 months ago

The technician Dylan Franklin was amazing!! He went above and beyond to make sure we were satisfied with the services he provided. If we have any issues in the future we will definitely try to request him. Great job!

Becky Nace

3 months ago

Great service! My tech was very knowledgeable and honest. He did a great job and educated me along the way .

Michelle Winburn

a month ago

Kyle is amazing! So much knowledge and so pleasant to work with!

Mark Anderson

a week ago

Alex was another home run for our trust and appreciation with KB Complete! What a kind and nice person and great representative for you all!!Donovan was yet another “winner” on the KB team! Appreciate your family taking care of our family!Mark and Melissa AndersonFirl was great. Wow, nice to deal with professional’s like Firl and th KB Complete Team! Mark and Melissa AndersonReturn customer for KB Complete! Zach was also a home run! Gosh we appreciate this great service company/team! Mark and Melissa Anderson

Gina King

a year ago

Andre was very efficient friendly and helped me save money which is very important to me. He made sure his shoes were covered to protect my floors which he took off and on many times which I appreciate. A very friendly young man that knew what he was doing and he did it quietly as my son slept in the next room. Thank you Andre great service with a nice smile.😛 Alex installed the toilet on this trip. He was very efficient friendly and got the job done on a timely matter. Thanks Alex for a great job done.! Thanks Matt for installing the new kitchen faucet which was a extra job that I called for. Thanks for the professional friendly help on a timely manner. 👏👏

Terri Frame Brown

a year ago

Chet did a great job! My house is cool.Ollie always does a thorough maintenance service.He is professional and friendly.I recently had a new furnace, AC and water heater installed. I am extremely satisfied with the service and performance. It is a pleasure doing business with KB and I will use you for all my plumbing, heating, AC and electrical needs. KB is a woman friendly company!!!

JoJo

a month ago

Electrician George was professional, on time, informative, and quickly fixed my wiring problem.

Kathleen Parkins

4 weeks ago

The guys were super - very thorough and professional.

Timberley Hidalgo

6 months ago

They installed my 90+ furnace 2 years ago this month. They never call for tune-up, tech said I'm lost in their system. As previous HVAC owner, I say thats pathetic comment.They come out for maintenance, after sold me 10 year parts and labor. This is why I did not contact them for my 2nd HVAC system installation for my house.I called about burning smell when furnace comes on, they sent 2 men, to pass blame on my 2 year old hwh flue, gave quotes over $7k in repairs and judging other hvac companies work on my 2nd hvac system.But refused to clean my furnace. Not recommending them.

Tara Kelly

4 months ago

Ridiculous pricing, but I knew that was to be expected from a company like this. I was most upset about a $200 “diagnostic charge” where all he did was flip a breaker switch… I wish my husband had been here during this fiasco since he would have already known to have done that. Unfortunately, I can’t recommend this company anymore. Even with the discounted family plan we paid exorbitant costs for extending 2 outlets out from the wall and a light switch extended out. The guy kept trying to talk me into switching more things out too and wasn’t able to explain things to me very well in layman’s terms. I was also told the reason for the tripped breaker was due to a GFCI outlet our fridge is hooked up to… that electricians from this same company had installed based on their recommendation 3 weeks prior. So I wasted money on not only that GFCI outlet installation before but now $200 for that diagnostic fee when they were the ones who recommended and installed the thing that caused this issue in the first place. Ridiculous. OH, but they could now recommend a $700 installation for the fridge to be on its own circuit—which should’ve been recommended in the first time (and definitely isn’t a $700 job). They also scuffed up and scratched up my painted kitchen floors, which we have kept intact for months, due to carelessness with tools. Wish they had been more respectful like the electricians I had experienced the first time with this company! I won’t be using them again because of this poor experience.

Kenyon Vrooman

9 months ago

Jevon was extremely professional and thorough. Installing our ceiling fan was no easy task, but he was patient and maintained a great sense of humor. Would highly recommend Jevon and KB Complete!

Ah'Lee Robinson

2 years ago

Zack was on time and very efficient with his business, I am so glad that my sister turned me on this service. KB Complete has been the best service company yet. Zack cam right in, checked everything and all was good, he offered suggestions and was on his way. Thanks so much

Cindy Nordin

6 months ago

Furnace stopped working. The igniter was replaced and a computer board was replaced.
Alan Garcia is a very nice man. I am grateful for his help.

Clarence Relic

a month ago

Anthony F. did a very thorough inspection of my heating & cooling system. I have been using KB Complete for several years & plan on doing so in the future.

Audrey Bernardi

a month ago

Mike and Chris are Excellent!!! Incredibly knowledgeable, they keep you informed every step of the process, and ensure all work is done to the highest standard. Will definitely use again and highly recommend.

Angela young

2 years ago

I had to replace my main sewer line. I researched and received many estimates from many companies. KB Complete beat everyone in quality and service. I continue to call them for all of my plumbing and HVAC needs. They have never let me down. They take time to answer questions, they are upfront about services, and billing.

Maria Giboo

a year ago

This was great! Nick was able to come and fix the problem the same day I called. He knew within minutes what the problem was and he made multiple phone calls until he found the necessary part so my pipes wouldnt freeze over the weekend. (His boss, James, had one and brought it over to save time). Very thorough in his work to make sure everything was safe to use. I also really appreciate Nick and James for not mansplaining things to me. They were very honest and direct.

Marcus Watts

2 months ago

Sam Suddarth and Nicholas Nemeth were very friendly and professional. Installed new water heater and replace outdoor faucets. I highly recommend KB complete,

Tom Bettis

a month ago

My service tech Firl was quick and friendly however the price charged by the company was unreasonable. It over $400 for a routine smart thermostat install (not including the product which was purchased separately). I encourage you to research more affordable companies for your next job

Ellen K

2 weeks ago

Yesterday Dakota and his supervisor Alex K. took care of my scheduled work at my house. They were fast and professional. Dakota did a great job of interfacing with me during the process. I was very pleased with their service.

Mobius Architects

2 weeks ago

This review is long overdue. The work was done back in the summer of 2021. It’s summer of 2023 and it’s been going strong. Everyone from KB Complete I worked with was very helpful and professional. Special thanks to Alex Sackuvich and Gabino Soriano who stayed late to finish the sump pump installation and back flow valve. Gabino did an amazing job with the concrete patch, flawlessly tied to the existing concrete floor. Alex did a very clean professional installation of the sump pump and the connecting PVC. I would highly recommend anyone to hire KB Complete for their house.

Keith Hertling

3 months ago

Nick represented your company well. Spoke clearly and communicated everything he had to very well. Appreciate the professional service you guys have given.

Becki Carpenter

a month ago

We have used KB Complete for many years. The work is always well done and usually on time. Firl has been to our home several times and we are always pleased with his knowledge and workmanship.

Heather Brandley

3 months ago

Donovan was very professional and knew immediately how to fix our problem! I highly recommend going with him at KB Complete Plumbing!

john flores

2 months ago

Anthony serviced my furnace. He seems like a very bright friendly young man. Like all of your service guys he did a good job.

JEFF FRIEDMAN

2 weeks ago

Paid the service call fee. $2800 to replace a sump pump I bought at H Depot for $180 was typical for local plumbers.
Who's so clueless to pay that??? Nice try.

Paul Cook

2 days ago

A simple toilet repair that was advertised to be less than $100
ended up costing over $300.
The work performed was done very well and I’m happy with the job.
I was just disappointed that it cost triple what I was expecting to pay.

Jane Ku

6 months ago

The technician Derrick was awesome. He diagnosed and fixed the issue. He also shared a plethora of tips to help me diagnose and maintain my heating system. It was a very quality experience !

Greg Pippert

2 months ago

George and Jevon were more than professionals. I’ve been in the construction business for more than 30 years and they were very prompt and did exceptional work! Thank you fellas again!

Lara Isch

4 months ago

We had a gas line capped and a line installed to run water to our refrigerator. The work was adequate but overpriced. The technician found it necessary to insert his opinion and displeasure at our choice to electrify our home. He also left a support clip with a nail in it on our carpet for us to step on. As a professional working in sustainability and climate change I will be taking my business to a more informed and respectful company in the future.

Curtis Bock

2 months ago

Jevon quickly diagnosed and fixed our problem. He also inspected our breaker box while he was there, and he had suggestions for improvements. He explained in easy to understand terms, as well as giving a precise estimate of the cost of those improvements. Jevon was courteous and not pushy. He is an asset to the company.

Alicia Clark

2 years ago

Chris was professional, kind, and worked hard to uncover the source of our leak. He gave me lots of information about how and what to do. He was generous and patient with us. His knowledge of plumbing is extensive, obviously. KB Plumbing is Blessed to have such an experienced, detailed and knowledgeable employee. We're eager to have Chris come back next week for another job here! Thank you Chris!!!

Pamela Hall

3 months ago

Patrick showed up on time. He was clean, very friendly amd he smelled good. His attitude did not waiver because I was black. He explained the problem and even tested the material several times. His price did not change. All the while he smiled and made it a pleasurable service call. I will definitely refer your company and Patrick. Thank you.🙂

Gary Meek

4 months ago

Our A/C was making a noise we were not comfortable with and was recycling to quickly. Manuel Palomar was at our home on time, quickly identified both issues and repaired/corrected the problems. He was polite, professional and competent. We have found that to be true of this company's employees each time we have used them. We will continue to use and recommend KB Complete.

Storme Maynard

3 months ago

Randy was timely, efficient, friendly, and knowledgeable. I am so happy with my new toilet!

Jan Jones

3 months ago

Kevin was the most knowledgeable person you have sent to my home. He was thorough, determined to find problem and provided good, understandable information.

Terry Maddux

2 months ago

Technician installed a new water shut off valve for new refrigerator ice maker. Very quick to complete, competent, Will use again

lainie bassett

4 weeks ago

Chris was super helpful and went above and beyond to help fix my hot water heater issue.

jeffry Wold

3 months ago

Your Team Always does a great job and great technical skills! I Always recommend KB Complete! The Technician that responded was very personable and skilled!

Kevin Vaught

3 months ago

Technician called 30 minutes ahead, arrived on time, provided free quote, performed service effectively, was personable and professional. I’m 100% satisfied.

George Modrcin

9 months ago

Alexander was great to work with! Very thorough and detail oriented. Was honest and up front about costs and time frame to complete work.

Guadalupe Mullett

a week ago

Came to help out immediately. Very professional and super nice!

Terry Houghton

a year ago

Great service great professionalism neat and clean. Pricing is based on a flat rate not hourly. Upon setting the original appointment I asked what I should expect for hourly rates and was told there would be none that this would be a bid good job only. 2 faucets a garbage disposal and minor plumbing underneath the sink for a total cost of $1200.... I own it I agreed to it but never in my wildest dreams would I have ever have thought that the end results would be a $250 an hour rate. At the time I accepted the bid I assumed there was something complicated that I could not see but at the end of the day it was a 4 hour plumbing job.What I was told when I contacted a manager afterwards is they have to charge that amount even for the easy jobs to cover for the jobs that they might miss the bid because it took longer than expected so if you have a simple project this may not be your plumber unless you're willing to live with a $250 an hour rate.Again great service but very high rates for small projects. Be aware before you call.

Branden Brown

2 months ago

Patrick came out and fixed a leaking gas line after finding a gas leak. He seemed to be knowledgeable of the work required but not so much the city and inspection requirements when working on a residential gas line. Additionally the person he called to help him was rude when he didn't think I could hear him on the phone. Aside from that they would no pricing information on the phone, which is weird considering they flat rate pricing. $600 to reseal a fitting and $1250 for a pressure test are things that should be communicated on the phone. AND he left the workplace an absolute mess even so much as leaving a cut piece of pipe on the floor where he knew my cats had access

TAMMY AMENDOLA

a month ago

The Service Technician (Pat Zalesiak) was very responsive, informative, and professional. It was truly a pleasure having him for the job!!

Deanna Barron

a year ago

Our entire experience with KB Complete has been attentive and professional! It was a breeze to schedule and contact for our first appointment, the people we spoke with at the office were extremely helpful and friendly. Nick was a dream to work with! He was attentive, patient, thorough, and professional. He fixed what seemed like it was going to be a bigger problem and was eager to answer questions. As first time home owners, there is so much to learn, but we feel like we are in great hands with KB Complete!

Glenda Smith

2 years ago

I am happy with Nick and your company. He called Power Dry for us because we had a lot of damage that needed to be dried quickly. He even talked to my insurance lady when she had questions I didn't know the answers too. The good value I couldn't really answer because I had nothing to compare it with. All I know is water was spraying out of our pipe and they took care of the problem for us and for that we are thankful.

Stella Henley

a year ago

Overall, very satisfied with our technician, Michael. We some breaker issues and Mike quickly assessed the issue. H answered all of our questions, gave us a reasonable plan of action to address our electrical concerns, and provided great recommendations. We will definitely call them again for our electrical needs.

Ryan Westerman

7 months ago

KB serviced my Mitsubishi Heat Pump system and did a great job! I will definitely be using KB Complete for all my future needs.

Shauna Morris

2 years ago

Nick gave us answers to our grinder pump issues no one else has been able to give us the past 2 yrs. He was very professional and knowledgeable. Will definitely us KB Complete again and request Nick!

Kimberly Hannum

4 months ago

Donovan did a good job. The drain is better and we will take a few precautions to prevent drain clogging again.

Talia Deardorff

a month ago

Came out faster and at a better price than the other guys. Plus I got a really cool professional text showing me what my tech was going to look like so I didn't have to worry about letting a stranger come to the house.

Kathy Gantt

3 weeks ago

Brian & Logan did a very good job on the first servicing of my new A/C & Furnace.

Ron Schroeder

9 months ago

Had another company come and look at an issue with my dryer outlet not putting out enough energy but the other guys didn’t even inspect the outlet. KB inspected the outlet and found the issue immediately. KB focused on the immediate problem and not try and upsell me on a bigger costlier solution. Service call was scheduled for the afternoon and they showed up early which is convenient but a little hassle as i had to adjust schedule for the last minute change.

mary gajewski

a year ago

I cannot say enough good things about KB Complete and our technician, Donovan! He was able to diagnosis a tricky sewer line problem, and came back out to coordinate repairs with the city water company. He was on time, professional, and provided a direct and honest assessment of our situation. The repair estimate was less than other big companies, and we weren't charged for the diagnostics involved in identifying the problem. No one wants to deal with a sewer line replacement, but we're confident that we're in good hands with KB Complete!

Tuesday Baez

a month ago

Jevon provided excellent service, both this time and last. He is very professional and knowledgeable, and patiently explains things. I will continue using KB Complete!

Edward Winkler

4 months ago

Great job, was fast and got right to identifying the problem. Was completely finished in right about an hour. Super informative and let me know what was happening as he worked and let me know (showed me on camera) the risks with the work.

Marcia West

4 weeks ago

Everything was good, except for leaving the gas on without the pilot light lit and filling the house with gas.

Dan McKennon

a year ago

Nick was awesome he was on time both times that he had to come back, and that's only because they just didn't have a very specific part in stock. He is very courteous very friendly good guy and he worked really fast. Outside of the kick in the pants from the bill which I'm sure it would have been the same anywhere else. Had really good experience with these guys.

Rosemary Abbott

2 years ago

We began using KB Complete a few years ago when we had a plumbing leak in an old cast iron drainpipe that was discovered on a Friday evening, and we couldn't get help from our previous plumber. KB responded immediately and sent a serviceman out. We were very impressed with the quality of the repair and decided to look into to other services they offered. After having them service our furnace the next season, and being pleased with our technician , we signed a service contract for heating and air conditioning (which also gives a 15% discount on plumbing) with them. Alex F. just came out to service our furnace. He was very knowledgeable, explained what he did as well as what and why he needed to replace a part. He was very personable. The entire company is very friendly, from the receptionist to all the service techs. We are very pleased with KB Complete.

Brandon Frey

a year ago

Honest and Caring! These guys are heroes!Firl and KB Complete went above and beyond to make sure our heater would work to get us by over a weekend when the temperature was in the single digits.Our heater quit working late Friday evening (New Years Eve). We woke up Monday and I called KB Complete. They were very kind and got me scheduled for a service call later that day. Saturday afternoon Firl arrived and began working on diagnosing the issue. He determined what the issue was and began working on figuring out how to get access to the part that required replacement. Unfortunately, our furnace was an old Ducane unit that was very poorly engineered and required significant tear down of the unit to get to that part. It was getting later in the day we agreed that I would call Monday to schedule the tear down and replacement of the part.On a frigid Sunday morning I was surprised to get a call from Firl. Firl had discussed the issue with Karl the owner and they asked if they could come back out to see if they could replace the part. They arrived quickly, removed the gas connection, removed the necessary pieces of the equipment to access the part that had failed. They replaced the part and got the unit functioning again. Since the unit is older, I asked if they could check out the heat exchanger and anything else that could cause issues in the future. They had already checked several of those items and they were beginning to scope the heat exchanger with their camera. They explained everything clearly and showed me the pictures that were taken with the camera. When they were done, they charged me half of what it should have cost for the two of them to be out there for the amount of time they were on the call especially on a weekend.Since Firl was on call for the weekend I know that he did not have any responsibility to return on Sunday to fix the unit and it could have waited until Monday. It said a lot about who this company is and what they stand for when Firl and Karl showed up on a Sunday and spent several hours making sure our family would be able to stay warm until we can get the unit replaced.It is sometimes difficult trying to find a reliable and caring company when you need service work. I would recommend KB Complete for any and all service repairs you may have!

Marilyn Thompson

a year ago

Alex, was very thorough. Patient and kind. He took his time, explained what needed to be done and how. Was on call, but he was so, so, so nice and enjoyable!I would love to have Alex as my primary plumber service man !. We need more like him. He is top notch.

Matthew Tali

a month ago

Derek Arriaza was good at getting our issues resolved with our full replacement.

Zachary Batton

5 months ago

The guys were awesome. I got a very thorough and in depth estimate. They came and did the work in a timely manner and explained every part of the job expertly. Great service and great employees!

Adam Hill

2 months ago

These guys are awesome and extremely professional! We only use KB Complete for all our HVAC, plumbing, and electrical needs for the past 10 years and will continue to do so. Highly recommended!!

Steven Meyer

3 years ago

Updated Post:I wanted to praise the KB Complete team once again for outstanding service. Late last night we found our kitchen sink drain was backed. It was very late and I decided to try to clear the clog myself. After a few attempts I realized we had a clogged line or maybe something worse our main line had issues. After sleeping on that fear I called the office first thing this morning. Within 2 hours Donovan was at our home. I walked him through what occurred the night before. He instantly eased my concerns about a much larger issue and expense. After just a short period of time he had our clog cleared as well as my mind. I feel confident knowing that the team at KB Complete will always do the job the right way and not suggest something else to their customers. I personally have seen this from other companies and I'm thankful we have our trusted pro team in KB Complete.Original Post:I can’t say enough good things about KB Complete. The entire staff from scheduling to sales to service is absolutely fantastic. We have been using KB Complete for all our heating & cooling needs since we bought our house in 2015. Our technician Vince has completed our annual servicing on the AC and furnace each time and in fact we request him because of his customer service. Vince remembers every conversation we have had about the home, knows our concerns and always provides the best solution.We just recently had a new AC and water heater installed. Cary our sales consultant didn’t try to upsell or give us anything we didn’t need. He listened to what we wanted out of the new system and tailored our unit and extras to what was need. The install team blew us away!! When they arrived the install manager noted some of the work we had scheduled and bid wasn’t what we really needed done. Instead of charging us what was bid, which was more money, he pointed out other mechanical changes that needed to be done to increase the performance of our equipment. The install team went above and beyond during the process. they were clean, efficient and courteous the entire time.I could go on but I will just say if you need this type of work or any other service that KB Complete offers know that you will not be disappointed. We won’t trust any other company.

LT

5 months ago

KB sent a Tech out within a couple hours after I called to check our newly installed sump pump. Sam quickly determined that the pump was working like it should, so he tried to find the source of the pump’s nearly endless activations: behind the wall of an adjacent enclosed room were two long horizontal cracks in the basement wall, with water actively seeping through and causing the sump pump to constantly activate. Sam also suggested installing a longer extension for our sump drain pipe, with an underground sprinkler device to perhaps irrigate a future garden area. Glad the sump pump is working! Now for the basement leaks….

Monica Gfoeller

3 months ago

This company consistently provides outstanding service and products EVERY TIME. Today Patrick Z and Kevin S replaced a very ornery leaky sink. Last week KB Complete provided outstanding AC installation. They stand by their products and services and they are loyal to their loyal customers.

Philip Bower

2 months ago

Zach has been here before & we are always pleased with his attention to detail. Always friendly & courteous.

Siabhan May-Washington

5 months ago

My husband and I were very pleased with Sam Suddarth's service professionalism. He took the time to explain details of our issues every step of way. We will definitely call this company in the future!

Elisabeth Thornton

a month ago

Rick installed a shutoff valve to my gas range. He is very good at what he does. I will recommend this company to all of my friends and family

Rob McMullen

2 weeks ago

I wanted to wait for a few days after the repair to be sure that the system continued to operate as it should. This oppressive heat has made it a great time to see how our ac system keeps up. We are pleased with the service and as you know, we did sign up for the maintenance program you offer. KB have helped us twice now with good results so at this point, KB is our goto for our HVAC system. Thank you!

Vern Warner

2 months ago

Pros: On time, professional, friendly, honest, and the price they tell you up front is what you pay.Cons: The price you pay is way over inflated to pay for all their TV commercials.Overall: 5 star company, just over priced. Would recommend to anyone with money to burn who knows nothing about plumbing and needs the job done correctly.

Brittney Stecklein

a year ago

We noticed water coming up from our basement floor drain and immediately called around for service. KB was very responsive and had someone over about an hour later. I appreciate that they sent a photo of who is coming over, so I know that I'm not accidentally opening the door for a serial killer.Rob was awesome. He was super personable and friendly. I also appreciate that he wore a mask and covered up his shoes.He quickly diagnosed the problem and gave us an estimate up front before he got started. He was clear about what he would have to do and about anything that could potentially be an issue.Thanks to our attached neighbors (we share a sewer line), there was a clog situation in the main line. Rob was able to clear everything out and get things flowing again.I would recommend KB to anyone with similar issues. They were quick and responsive, and Rob did a great job. The price seemed reasonable (a few hundred for something that I couldn't do myself), but also, he was dealing with sewer lines so he deserves every dollar spent.

Jerry N

10 months ago

Chris was really communicative, when in route, and during the repair. This repair was at a business. I was able to let him do his thing while I went across to another building to work on my tasks.

Carolyn Johnson

a week ago

Richard was also a very pleasant and patient guy. If I need work again I would like to request Richard.

Tucker Graves

a year ago

Kevin did a truly fantastic job. Definitely the best experience I can recall when it comes to providing great service. I would highly recommend Kevin and his company to anyone.

Amanda Godbold

6 months ago

Totally impressed with KB!Paula was pleasant and throrough in booking the appointment and letting us know what to expect when the technician arrived.Michael was also great to work with, explained everything succinctly, and got to work right away. Pricing for services performed was more than reasonable.Would definitely recommend this company to anyone in the greater KCMO area.

Kim Cochran

4 months ago

Terrible!!! Outrageous bill for running a camera down the sewer pipe and then misdiagnosing potential situation...there was no problem and no plumbing was needed or performed. I sent an email to explain my predicament !

Ashley Wilson

2 years ago

Every part of this has been great. The receptionist was helpful and on top of things, the technician that came and initially put down the camera was super helpful and friendly, the crew that came out and did the sewer repair were efficient and did an excellent job. We ended up needing a camera out back down just to make sure everything was okay and they were out in just a few days. Will absolutely use them again if we need this type of work done!

Samantha S

4 weeks ago

The KB Complete team that took care of my clogged drain was Amazing! Jonathan was knowledgeable, answered my question, and very professional. So thankful for their service.

John King

3 years ago

Tech came out on time ... actually early. He was professional, kind and willing to answer any and all questions i had while he was working. He did a lengthy check of all systems and explained their significance. He let me know of any and all options, upgrades or services available. Sent me immediate quotes on other jobs I inquired about. At the end of the day i only needed a little bit of coolant added but am confident my next major job I will use KB complete. My tech was Justin Fuller. Nice, respectful and did a good job.

Jim Haley

4 months ago

This was a tough job. Hard to get at and required some thinking outside the box.
Chris Leon was great.

Jeff Smiley

2 years ago

My furnace stopped working on a Sunday afternoon. Kevin S. was the technician on call that particular day. He was very responsive in providing updates on his arrival. The repair was professional and Kevin was very courteous. He took the time to explain the issue in great detail and provided the best possible service options. Great job once again from KB Complete and your outstanding technicians.

Rick Swearengin

3 months ago

Zach was very professional, friendly, ànd honest. Will definitely use again.

Judith Brown

3 weeks ago

KB Complete is our “go-to” company for all things plumbing and electrical. Their maintenance plan is essential - keeps our furnace and A/C in top working order!It’s super easy to schedule appointments, their technicians are top notch, but also personable and very respectful. Just recently, Nick and Ethan were AWESOME - so helpful!We have had simple faucet replacements to more complicated installation of a gas line for a new oven.We can’t imagine calling anyone else.Kaleb was so thorough with his A/C and furnace maintenance, answering all my questions and providing valuable education for us to maximize our home maintenance. We wouldn’t think of calling any other company!I so appreciated Vince today - he came for an issue that actually needs to be corrected by an irrigation company, but Vince made some calls and took the time to educate me on the plumbing operating system. Thank you!Nick installed a ceiling fan and chandelier for us today. He performed the installations with skill and efficiency. Thanks, Nick!JJ did a great job Installing an electrical outlet on our new deck, removing sconces and installing new sconces for us. Thank you!Randy saved us from having to replace an outdoor faucet by rebuilding the one we have. Thank you for being sensitive to the cost of and options available for the repairs you perform!Andre arrived only 4 hrs after our call re: our air conditioner that suddenly stopped working overnight. He quickly determined the problem, replaced the needed part and we were cool again within hours. Thanks, Andre!Kylar and Logan came so quickly to replace our thermostat. Their knowledge was so helpful in deciding the options available to us. Thanks!Kaleb replaced our thermostat - so knowledgeable and personable! Thank you!Thanks to Michael and Todd for the expert electrical work and recommendations. We appreciate your attention to detail!Thanks to Dornall and Kaleb for the prompt A/C service on a holiday weekend (KB truly is a 24/7 company!) and prompt repair!Five stars for Alex Damron - here recently for our spring A/C + furnace tune up. He was extremely thorough, professional, and very personable. Whether it's maintenance or repair, we are in goods hands with KB Complete!Five stars for Chris-gave great advice.

Dana Lambert

6 months ago

Addendum to previous review: I just had my seasonal service, and the technician DID NOT wear a mask. Come on KB, you can do better. No need for a medical grade mask, but please, protect your employees and customers. Previous review: Have used this company for a rental property I own-they installed a heat pump about 4 years ago and have provided preventive maintenance for it ever since. I have just started using them for my home as well, because they have provided such good service. Michael came out today and did the fall service, and was helpful, informative and just plain nice to boot. Thanks for quality service and niceness!

Cborsh11

6 months ago

Had Nick come out to put a bid on my broken water softener. He was on time, friendly and knowledgeable. Gave me my options in a clear and concise manner and will be using this company again in the future. Thank you!

Bryan Burch

3 months ago

Jacob has been awesome. Had him out on the crew for 3 jobs now, and has always been super helpful and willing to walk through everything that is being done. Awesome employee for an awesome company!

Sue Hart

a year ago

We had the dream team of Nick and Donovan complete what was estimated to be a 4 hour job inside of 3 hours and they were FANTASTIC. Had plumbing issues with a master bath toilet, so at our call, had them look at all 3 toilets and update with new guts and valves so that we could shut off the water if need be. Then, went and had additional main valve replaced, installed a backflow system (now up to city's plumbing code) and a filter so we now have crystal clear water.Efficient, friendly and very thorough job well done.Thanks KB and crew!

Dustin Wolfe

a year ago

Kevin was amazing. Answered tons of questions and was very fair with his service. Spent all day working on lots of projects on my new home and showing me things we didn't know were issues, but by no means scamming us. Would recommend using KB Complete and asking for Kevin if you can. Will definitely use them even for HVAC now too.

Collin Acuff

3 months ago

Patrick was on time, kept me informed the entire time, tested his work, and cleaned up after himself. I highly recommend.

Megan Ward

7 months ago

It’s Christmas Eve (Saturday), we had family over, and our pipe burst. Almost immediately I called KB Complete and was told someone could come Thursday. About 30 minutes later I got a call and they said someone would be out Christmas Day! About 45 minutes later, I got a call from Kyle and he said he was on his way. Kyle was personable, explained things, and once he found a the pipe (RIP drywall), he fixed it quickly and efficiently! He saved our Christmas and now I will be a life long customer.

Anne Yarnell

a month ago

Every employee of KB Complete is courteous and patient. They are very professional and on time. We would recommend to any of our friends.

Chuck Isaacson

2 weeks ago

We have used KB Complete since we moved into our home in 1999.

Zach was on time and ready to repair the a/c drain. Quick and easy, great job!

john richey

4 months ago

Randall Smith was excellent! Would strongly recommend for any of your plumbing needs

Mary Leary

2 weeks ago

Erin was excellent. I called for an electrical inspection because of safety concerns after a bath remodel. He found several problems, such as a mess of hot wires hanging from my basement rafters. He fixed and cleaned up all the wires and installed a surge protector at my main box. Very patient with all my questions. Feel much safer now. KB is always great.

Helen Rice

2 weeks ago

George came on the hottest day this year (101) and worked like a trooper on some outside security lights.

Andromeda Night

a year ago

We have been loyal customers for over 15 years. KB Complete always goes above and beyond to provide good and fast service. This time, the technician was called in after he was off work to help us without an extra charge. They gave also allowed payment plans on the past. I am so glad we found them.

Alexander Clausen

2 months ago

My AC unit wasn't working. They came out on time found out what the issue was and told me what it was, showed me different price options and fixed the issue within 45 minutes.If I could give the guy 10 stars I would give him 11 stars. Great now the house is cool and feeling great. Thank you

Richard Burkholder

2 months ago

Alexander did the twice a year maintenance of our furnace / AC unit. He checked all working parts inside and out and communicated with us before and after his checkup. We were very satisfied with this specific technician.

Beverly Strong

4 months ago

I am satisfied with repair to get line in operation to use however thought there would be more of an overall future ssessment of the extended flowof the line. 4 out of 5 satisfied.customer service greatrepair time greatpayment options greattechnicians answered gestures and concerns greatTHANKS 😊👍

Kelli Hamilton

a year ago

Will definitely use them again and am so happy to now have a company in my contacts that I feel I can count on! 😍🤩 If you want licensed professionals who are knowledgeable, reasonable, punctual, and a pleasure to work with, call KB Complete!

Carla Alexander

a month ago

Everytime they ever to come to my house any Technician across-the-board is very polite very courteous very professional I would use K B complete for anything that I need and you can count on them they do it right the 1st time all the time

Mallory McKim

a month ago

Derek was a great technician! He was thorough and explained everything very clearly.

Rex Woolley

9 months ago

Was very happy with Randall Smith. We use your company all the time. He has done repairs twice now and if we have more plumbing problems I hope you will send him again. He's very good.

Timothy Stockwell

3 months ago

Zachary was very professional and efficient in his work. I would highly recommend Zachary.

Andreina Villar Jovanovich

a week ago

Very quick and clean. Loved it. Will use this service again!

Rich Kingsley

2 years ago

Super happy with Kevin and everyone at KB. He took the extra time to find the issue rather than the other two companies that took a quick look and told me I needed a whole new system. Saved me a good chunk of money and now it’s done right. A neighbor recommend KB and had very good things to say - I’m very happy I decided to make the phone call.

Patrick Rocke

a year ago

Installed 2 new bathroom faucets and a Halo water purification system for the entire house. Nick also installed shut off valves for bathroom faucets and a pressure regulator for the water entering the house from the main. Nick was professional and courteous. The quality of the plumbing work was master level and clean, very pleased with the workmanship. All prices were quoted and explained prior to work being done. Nick took time to answer any and all questions. Very pleased with KB Pluming Service, will be using them again in the future.

Diana Hastings

4 months ago

I have a flush up and the pump needed to be replaced, nick was great, friendly, new what was needed and got job done. Will use this company again.

Travis Yardley

a year ago

We have been customers for several years now. They installed a new heating and cooling system for us a couple years back, we have always been pleased with all the work they perform. Our new system has been saving us money since we got it...substantial amounts of money, because I went with what they recommended I believe. They are always on time for appointments, they call 15 - 30 min. before they will be there, they wear shoe covers and respect your property. Dornel checked our heating and cooling system and then spent a lot of time with me connecting our thermostat to our new network and showing me how to use some of the features I hadn't been using. Very Very Pleased!

Matt Gamblin

2 years ago

As always, what an amazing company. I received a phone call from Zack and an email with his picture. He was right on time and was absolutely phenomenal. Karl has always run an amazing company and it is successful because he takes care of his employees AND he surrounds himself with quality technicians. The office staff have ALWAYS been friendly and it is really like talking to a friend. That is not some gimmick. We have used KB Complete since I was a kid and I am 46 now and the service is still impeccable. Thank you again for taking care of my family. God bless.Matt and Sara Gamblin

Kathleen Kaufmann

2 weeks ago

Raymond and Dan were very knowledgable and friendly. They did a great job installing (it looks so good) and cleaned up after well.
They worked around all my stuff everywhere and Ray even helped me set up the brand new thermostat (that came with the furnace) and answered all my questions with patience.

Roger Boessen

3 months ago

Kevin Smiglewisky was our technician. He was very prompt, courteous and knowledgeable. He could NOT be better to work with! We highly recommend KB Complete to others!!

Liz Cooper

4 months ago

Always very professional, on time and do quality work. This is the second time I've used them. The first time was for drain issues.

Angela Vawter

6 months ago

Dylan was prompt and courteous. He quickly diagnosed the problem and proposed a solution and walked me through the steps as he corrected the problem.

Carol H

a month ago

I want to say what a FABULOUS job Dylan did for us when he upgraded the electric supply for our new garbage disposal!The existing disposal had been installed more than 20 years prior, and was hard-wired to the electric supply for the house. So Dylan had to install an outlet as well as ensure there was a ground wire in the existing wiring. In addition, he surveyed our breaker box and discovered some issues that, while up to code when we bought the house 2 decades ago, were no longer code and needed to be upgraded.Dylan was kind enough to create a tiered estimate of costs: what it would cost to replace EVERYTHING, versus attending to the code violations as well as the garbage disposal, versus just installing the correct wiring for the disposal. This made it very easy for us to make our decision regarding the work we wanted done.Dylan was on-time, efficient, friendly, thoughtful, and extremely competent. He was able to complete all the work we requested in under two hours and cleaned up afterward. We appreciate his professionalism and his honesty in letting us know what was addressing code requirements versus what would be nice to have taken care of at some point in the future.Many thanks to Dylan; he performed 5-star service, and we appreciate him!_____________________________I have to write and say what a GREAT job Caden did during our annual HVAC maintenance inspection last week! He was training Alex, and Caden took the time to demonstrate the value of good communication with the cusotmer by explaining everything thoroughly to me. Our A/C needed a new capacitor, and he discussed its role in the operation of the air conditioner, which was great. He also discussed the benefit of an I-wave air purification system, which we are considering purchasing.I really appreciate experts at their job who are able to clearly communicate with me, and who care enough to take the time to do so. Kudos to Caden for being that person!

G Gonzalez

a year ago

After Roto rooter try to charge me more than 6k for the job, kb complete came to save me a lot money with honesty at front and good value.Fixed the issue 261 dollars later everything back to normal..All clean .. im your customer for life .ROBQ technician you are the bestThanks

dale wendlandt

2 years ago

Bill was a Great guy who was very professional and friendly. He was very quick in getting our AC working again on a hotter than heck degree day! I love KB Complete and recommend them to everyone!

Sarthak Patel

4 weeks ago

Great experience. Big storm knocked our power out and weathertop line got pulled down by trees. They came in same day I called and fixed it.Would definitely use again.

Hal Shedd

2 months ago

The only problem is, they give you a 8am to 5pm window! May spend the day waiting.

David George

a year ago

Dornell is the man, and he was the man caught in the middle. I have had to calm down after five days of NO AC! I didn't want to call and vent under duress. Dornell has worked at our house a couple times and has been extremely professional, polite, and gets the job done. However, I am extremely disappointed in whoever handles the scheduling for KB Complete! We started having problems on Friday and over the four hottest days of the year our air went out completely by Sunday. We figured we'd manage until they came out on Tuesday after the holiday. I took off from work and waited ALL DAY and no one showed up. No one called. I called to find out the tech was busy and for him to come out after five would be time and a half. I said no way and they said they'd be here at 8 am the next morning (today) I rearranged my entire work day and sat at home in the humidity and heat and NO SHOW! NO CALL! I texted Dornell and he called and apologized profusely and said someone was supposed to call to let us know they couldn't operate in the rain. I get it, but it would have been nice to know. I was ten minutes away from calling another company and paying whatever the cost to just have AC... then I got a text saying Dornell was on the way! It took him nearly 7 hours but he finished and we have cool air running through the house. I will take the night to calm down and make a call to their supervisors to find out what happened and why this was such an issue. I'm done venting for now...

Fred Gulley III

a week ago

Very professional... He explained everything to me and the process that was going to go on... I would recommend to anyone in the future. They are a great company to work with

CARLYN JURGENSMEYER

a year ago

Rob was professional and efficient. He sized up my problem quickly. He scheduled an appointment for tomorrow morning to do the job that needs to be done. I have full confidence in KB Complete and the work they do.

Salvie Loretta

3 years ago

great experience. scheduling was easy and quick. called the morning of an urgent issue and they were able to get randy to my job same day, within several hours. he was professional and on time. got the job done fairly quickly. price was reasonable for the job and it seemed to me he was trying to get it done without upcharging or doing anything unnecessary. i did not get the sense he was trying to sell me a service i did not need or get more work/money out of me , which i feel is commendable in this setting and unlike other well known plumbing companies in this area. he also addressed a minor plumbing related issue in my place without charge and gave some helpful advice on a plumbing related issue that was out of his scope. will use them again and would recommend to others.

Sarah Andrews

8 months ago

I called KB Complete when my heat was wasn't working and they were able to come out promptly. Jonathan Morton was the technician and he was great. First of all he wore shoe covers and a mask which I appreciated because I have a compromised immune system. He listened to what I told him about the problem and gave me a thorough explanation of what he was doing and what the problem could be. He fixed the problem very quickly and my heat was working again! Pricing was explained clearly and was fair. I would definitely recommend and use their service again!

Colleen Meurer

6 months ago

KB Compete always has great service and staff. Alan was great! He understood our complicated system and explained it well to me. His recommendations took into consideration the cost and the value they would provide. We will definitely use them again (and we will request Alan).

Cindy Turner

5 months ago

Jevon was wonderful. Friendly and professional. He explained everything so I could understand what he was talking about. Jevon was very honest about my problem and even called Evergy to come fix my power which was outside and not an indoor problem like I thought. 5 stars for Jevon and his company for being very fast to get to my home and solve my problem.

Drew Maddox

7 months ago

We had KB Complete come out and take a look at the performance of our furnace on the coldest day of the year, right before Christmas. Alex showed up and was extremely professional, kind and courteous. He fixed the issue, explained the cause in a way I could understand and also pointed out at our humidifier was even operational. We called back a couple weeks later and Alex and Nick showed up to replace the humidifier and both were just as professional, kind and courteous. We’ve never had an issue with Kb Complete and would recommend to anyone looking.

Amy DeCoursey

a year ago

So far, so good. I’ve hired KB for main line sewer replacement and an quick electrical issue and they’ve done a great job on both projects. Will definitely call them again next time my house decides to go haywire.

Jordin Johnson

3 years ago

We love KB Complete for all of our HVAC needs. We had Kevin service our furnace and he blew us away! He was so personable and engaging. He was funny and made us feel so comfortable. He did great and quick work.

Dennis Robinett

a year ago

Kylar with KB Complete arrived right on time. He replaced the pressure switch on my furnace like a pro. A very friendly guy with good answers to all my questions. I’ve never had a less than totally satisfactory experience with this company. Highly recommended.

samuel Adams

3 months ago

Very professional and knowledgeable service man. He took the time to explain the situation and what he could do. The problem was resolved and I give him full credit. I will use KB Complet in the future.

Barry Leslie

a month ago

Chris provided excellent customer service and explained the technical components so everything was easy to understand. Great service.

Michael Converse

2 months ago

Richard is a solid dude…KB Complete might be expensive but you get what you pay for…highly professional, beautiful craftsmanship and courteous!!

Tyler House

8 months ago

Sam was very professional, friendly, and did an excellent job. He went above and beyond to make sure we were all good.

Brad Dalton

a month ago

Answered all the questions I had and quickly completed them he work.

Michael

5 months ago

Very knowledgeable and polite. Had an issue with my diy replacement switches/outlets and they were able to diagnose the issue to solve it. Willing to get the job completed by double checking work requested. Highly recommend!

Kevin Brown

3 months ago

Very happy with the service KB Complete provided in fixing my electrical problem and restoring the power to my bathrooms. Especially impressed with the Service Technician Dylan Franklin, very professional and knowledgeable in getting my issue diagnosed and fixed very quickly. Because of his fine service I will definitely consider using this company again.

Connie Gray

3 years ago

Thank you Ollie and KB Complete! We just got this home back from a difficult renter who left it in a mess. We needed to make sure we had our furnace and air conditioner up to date and working properly before we sell. Ollie spent time making sure everything was working well. His kindness and friendliness made this tough situation much easier. I would recommend using KB Complete for any issues you have. They have consistently come to our rescue!Connie, Independence, MO

Katie Marie

7 months ago

Very professional and fast. They told me exactly what was wrong and how to fix it. Used them for Electrical issues. Hope to have them come out soon and fully redo my septic electrical line.

Joseph Lorusso

2 weeks ago

It’s very disappointing when a new water tank needs to have a major component replaced only a few weeks after it was installed. Patrick did a good job in replacing the part.

Benjamin Leary

a month ago

Called for a diagnostic and told them not to do any work without speaking to me first. They worked on it anyway, told me it was a loose wire and the problem was fixed. Charged $125 to tighten a loose wire.Was told there was no fire hazard. The problem was not fixed and the blower motor continued short-cycling, trying to turn on unsuccessfully and turn off. Had them come out again. This time they said the motor was over amping and it had a bad capacitor. Technician said replacing the capacitor should fix the starting problem. He wanted $368 to replace the capacitor. It is an $8 part from Arrow Cold Control. It took 30 minutes to get the part and bring it home. It then took 5 minutes to change the capacitor myself.Thinking I could trust the technicians diagnostic and knowledge, believing there was no risk of fire and the problem was solved I went to work the next day.Came home to a loud constant humming and a weird smell in the house. Went into the basement to find the unit smoking, burning hot and the smell of melting plastic and metal.Had them come out again. They offered to replace the motor and capacitor (both offered at Arrow Cold Control brand new for $200 & $8 respectively) for $2,000 and refused to refund the $125 fee for “fixing” the unit by tightening a loose wire the first time they came.They are arrogant and incompetent glorified parts changers. “Oh we’ll replace this and see if that fixes it. If it doesn’t then we’ll replace this too.” Take your business somewhere else.

Patty Donaldson

2 months ago

Randy was great. He fixed the leak and found where to turn the water on and off. I've lived here 12 years and nobody could find the main shut off. Very pleasant guy. Would recommend him to anyone. Thanks for great service.

Laura Nava

3 years ago

Water heater was spilling water from the bottom. Called KB and the customer service reps were very helpful and patient. Thank you. Before Chris arrived we had a power outage; he still came out and took a look at the problem. It was obvious we needed a new water heater, he gave me the price and said he would be back once the power was back on. I called them back and they were at another service call. I didn't have to wait long for them to return and once they did they went straight to work. They did a great job. I felt a big relief when they were done. Thank you again, I will be calling back for future repairs.

Who That

2 months ago

Nicholas came out to diagnose hvac and explain thoroughly what is wrong with it. He was so polite, informative And professional. The estimator will be here tomorrow at one to give me an idea how much a new unit will cost thank you so much for your promptness and professionalism.

Sara Higbee

a month ago

Jevon was really friendly very knowledgeable and all around great experience. Thanks so much from the Higbee's

YoungShinobi7

3 weeks ago

They were very professional and completed the work in a timely manner. Would recommend to any who have plumbing needs.

valerie jackson

5 months ago

The tech was very professional, kind, soft spoken, honest. Would use him again.

Debbie Gumm

a month ago

Employee went over and beyond my expectations on this incredibly hot day and he did it with a wonderful attitude and plenty of pleasant company/pep.

Carolyn Agosto

3 months ago

Great job, friendly, clean, explained what he was doing. Very good experience with our technician!

Mike Burrell

5 months ago

Dylan was great to work with. Very pleased with the work done. Extremely courteous and professional!

Patricia Hall

a month ago

Gerard was very conscientious, professional and personable.
But KB had not put a date on my card -- just October, 2022, so I was surprised when Gerard called to say he was on his way.

Francoise Borchardt

3 months ago

Chris has come to our home a couple different times and is always on time, friendly and super knowledgeable. He always explains in detail what the problem is and what is needed to be done to fix it. I highly recommend KB Complete and Chris!

Charity Baker

2 months ago

Great service and explanation of work done! Consultant contacted for future work to be done. We will continue our service with kb.

Justin Wilson

7 months ago

Very satisfied with response time, professionalism, patience, and attention to detail that our electrician Dylan F. showed.Walked us through the process, very upfront about scope and cost of the job.Prices seemed a bit high, but what isn’t right now. Highly recommend.

Dena Webster

a month ago

The technician was knowledgeable and pleasant. I received an estimate, but I will consider using them when I’m ready for the work.

Toni J

a year ago

KB Complete has been so awesome to me over the past five years. I am so happy to have them service my plumbing, heating, cooling, and electrical needs. Today Philip performed scheduled maintenance on my heating and cooling. He went above and beyond! Everyone at KB Complete is so professional and helpful, from the owner, to the office managers, to the technicians. I am happy that I can trust any KB Complete worker to completely do the job right in my home. I'll be contacting them for my Spring cooling check up in 2022. Thanks so much!

Lisa Kells

4 months ago

Dylan was an excellent technician and provided very professional and knowledgeable service. He explained things in a way I could understand and made sure to ask if I had questions after each issue he went over. They came out the same day I called and were able to fix all three of our problems the very same day also! I would definitely recommend KB complete electrical, and their technician Dylan to my friends.

Elizabeth Dyer

3 years ago

July 2020: Fabian did an excellent and fast job clearing a clogged toilet caused by my toddler son. He explained the price up front, was courteous and personable. Another excellent experience. ☺️Jan 2020 and June 2020: Donovan has been great both times he's been out. Fast and reliable. His first visit was to clear out the main line. This second visit was just to clear the floor drain itself. Since both problems cause the drain to back up, he could have easily said it was the main line again, but thankfully he checked the drain itself first, saving me time and money. I really appreciate that. ☺️December 2019: Chris and Marcus were awesome and solved our plumbing problem quickly and efficiently. They were so nice to my toddlers running around. Chris made duck noises at the kids and it made them laugh 😁

Ross McVey

6 months ago

Jevon removed old light fixture and replaced it with a new one, which he put together. He did a very professional job, even vacuumed the floor when finished and hauled away old fixture. We would certainly use him again!

Pat Meyer

3 months ago

Alex came to my house to check my A/C unit and he was very professional and knowledgeable. I would highly recommend him to someone else.

Kersten Holzhueter

11 months ago

Our issue started late on Friday night (as always seems to happen with these type of issues!). We emailed KB that night and they called right away Saturday morning and our problem was fixed by 2 pm. Alex was prompt, skilled and professional. Will use KB again!

Pamela Adcock

11 months ago

Where to begin, scheduled a combo (spigot outdoors repair- add outlet inside) made appointment 2 weeks ago for this morning. At 11:00a.m. no one had called or shown up- called KB- spoke to someone that assured me the tech is finishing up a job and ours was the next one. At 1:00p.m. KB calls me, first told the tech had to leave for an emergency, then it was one was out sick, then didn't know we had a combo appt and the tech couldn't do both, she was new. Need to reschedule. Honestly after hearing so many different reasons/excuses no telling what was the truth. So frustrating to stay home waiting for a repairman from 8am-1pm- our time is valuable (we do not work from home- work in offices). So last I heard was a plumber was coming from Gladstone and still unknown if anyone for electric would be responding. Poor Customer service- care all around. Hopefully if and when someone does show up things will be fixed correctly and all the waiting will be worth it. Glad there are other choices out there disappointed as we have been using KB past few years for alot of services, seems like making appointment time windows isn't that difficult- even calling up customers to update on situations.

Lynette Fowler

a month ago

ZACH was very nice and thorogh. He was also kind to our pups which was a bonus!

Ezra Ethetton

a week ago

After I found out my electrical panel was overheating and burning my fuses one by one, it was a terribly stressful time. I spent Christmas without most of my electricity, clinging to only my furnace (thankfully gas) and the bare minimum of lights. No oven. No microwave. Canned food.The master electrician PERSONALLY delivered the service request to the city to get the panel replaced and to get my house back to normal as soon as possible. They did everything in their power to speed it along, and treated me like family the whole time. I will forever be grateful to the entire team that helped me and my fiancée out. I am planning on hiring them for my plumbing problems as well (the joys of having a 120+ y/o house).I looked around before I confirmed with them, and they also had the best prices for the quote. Thank you! It’s so nice to not live in fear of your house burning down!!Edit:I’ve had them do a bit of plumbing work, and they have gone above and beyond every time. Thank you for all you do!

Beth Park

6 months ago

Jevon is phenomenal. Explained everything well, respectful, trustworthy, smart guy. I'm grateful for his help

Steph Hatfield

3 years ago

I called late afternoon on Friday and was able to get an appointment for Saturday morning (non-emergency). The communication was excellent. I especially liked that I received a text with the photo of the tech coming out. Jeremy and Marcus arrived promptly on Saturday morning and asked questions about what I wanted done and then got to work. They were friendly and efficient and charged me exactly what I was quoted in the phone. It was truly a pleasure to work with KB Complete and they will be my first call for any future issues.

Steve Marolf

3 years ago

We had two ceiling fans that needed installed and a faucet to install and a new vanity to be installed. Josh and Jim came as a super team and installed everything perfectly and efficiently for us! We are absolutely thrilled with their professionalism and skill and knowledge! The fans are unique and required Josh to be up near our high ceilings and he used his skill to be sure they were perfectly balanced with no issues and he made sure the switches and remote managed the fans. The vanity required the trim to be cut. Jim cut it perfectly and it looks like it was built in! They were extremely pleasant and friendly and we are over the top impressed! We highly recommend KB Complete!

Michelle Schwartz

3 weeks ago

KB Complete was so easy to work with and so responsive. Alex Damron was the technician that showed up to our house this morning to service our air conditioner which was within 24 hours after calling to schedule! Amazing! He was very professional but also so friendly! He took the time to explain our options without any high pressure sales. So appreciated this young professional!! Would definitely recommend using this company!

Mary Pappas

7 months ago

Thank you Chris for your honesty, integrity and solving a problem with my water heater. Chris gave me a bid for a new one. Because he solved the problem for me with my water heater, I can now move forward and getting that water heater changed out. Thank you KB for having Chris as one of your key people. I am grateful.

Sonny Phan

5 months ago

I made a service call to troubleshoot my breaker that kept tripping. The technician told me they don’t work on Zinsco panels, understandable. But I was still charged for the $90 service call and a $3523 quote to replace the electric panel. Nothing was actually fixed. Long story short, don’t call KB Complete if you have a Zinsco panel and are wanting to shop around for quotes. Save your $90.

Marion Chartier

a year ago

As always, Kevin did a great job with efficiency and professionalism. He checked the problem, explained what needed to be done, and went about the business of solving it. I definitely trust that he will be able to repair/improve any issue that arises. I would recommend his expertise to anyone who needs a good technician.

Brent Nolan

3 weeks ago

Derek was very thorough and easy to work with. Would recommend.

Austin Jaspers

a year ago

Called KB to help with a couple mystery shorts that popped up in my kitchen renovation project. Michael helped me out and was awesome. He was very knowledgeable and took the time to share his knowledge with me. He was also obviously respectful of my time and my budget. If I ever need help with electrical work again, he will be the first person I call

JJ Wagner

2 months ago

Derek was very professional and discussed everything he was doing. Starting with the initial phone call to the company and Derek’s service, everything was excellent!

Karla Pruett

a year ago

Dornel did such a great job, he fit us into his schedule after hours and was so kind about it. Called another company who made it seem like my emergency was an inconvenience to them so I am so glad I found KB and that they employ people who care, are professional, and quick!

Steve Garrison

4 months ago

Fix the drain on my bathroom faucet did excellent and timely work very professional I am very pleased and happy with this company and Sam

Chuck O'Rear

3 years ago

We had a great experience with KB everyone we worked with from the bid to the work performed was top notch. As a business owner we use many contractors KB is at the top of that list quality of the work the cost was better than fair. I would recommend them for all your plumbing needs that is what we will do for all of our plumbing needs. Amazing start to finish.

Randy Cauthen

a month ago

Dylan and Benicio were very professional! Great job

Brent Neely

4 months ago

Kevin was fantastic, kind, knowledge, and went above what he needed to. Highly recommend him and the company!

Paula Dyches

3 months ago

He was very professional and did a great job on the work, but for just over an hour of work $1400 felt over priced. I will most likely go with someone else in the future.

Sandra and Harry Morton

2 years ago

Jeremy and all of the guys that were at our house went beyond the call of duty. They gave very helpful advise and explained everything they did. All of the guys were friendly and respectful of our home. It took a long time to get everything done, but we had a big job to be completed. We are so happy with the new Halo 5 that was installed and the new hot water heater. Thank you KB Complete for the prompt and professional services you provided. We also had work done recently by Nick. We are always pleased by the professional work done by KB Complete.On Oct 6, 2020, Chris came out and repaired a gas pipe that was leaking. KB Complete has been professional and friendly each and every time we have called them. I highly recommend them. Great job guys.

Julio Dorado I want that dragon

6 months ago

Nicholas Rosene took care of my Furnance today . I’m very happy with his service he was very polite.and he explained to me the steps to follow in case my Furnance goes bad again since is an old equipment.So again thank you very much Nicholas.From k B complete.!

Jennifer Murphy

2 years ago

We had a great experience with Randy from KB Complete. He was very helpful, patient and went way above and beyond to make sure we had 3 working faucets after our previous contractor ran off. I would highly recommend KB Complete!

Audrey Sinnett

3 years ago

Justin was very thorough completing our comprehensive system tune-up. He took time to explain everything in detail. I appreciated too that he asked if I had any concerns about our heating, cooling, plumbing or electric. It was nice to know he was willing to make sure we were taken care of in each area of our home. We are nothing but impressed with all our service from KB Complete.

Carrie Anderson

5 months ago

Technician was very nice and professional. Explained work and performed it excellently. Will use again. Thank you Michael!

Patricia Carnahan

a year ago

Randy had a list of repairs to complete. He was friendly, efficient and knows his business. I was very pleased with his work and will certainly call KB Complete again and ask for Randyl.

Kathy Zdunczyk

3 months ago

Sam was great! Explained what the issue was and what needed done to correct issue. Work completed in timely manner and area cleaned up. Will definitely call on them again if needed.

Robin Liston

4 years ago

The customer service on my initial call was fantastic - 5 stars if that is the best (her name as Alex). Kevin, the man that came to fix my furnace was also fantastic - again 5 stars if that is the best. He was professional, knowledgeable, including showing me what he was doing (I always like to learn!) friendly and accommodating. This is the kind of person I want to help me maintain my home, He gave me details of their annual maintenance plan, which seems to be a great deal, but was not pushy. It would have saved me money to buy it today, but it's in my nature to research these things. It is highly likely I will buy this plan in the near future. I will 100% be doing business with your company again in the future! If you have my name associated with this review, feel free to share my name with your employees:)

Kaitlyn Hartnett

a year ago

Zack was very professional & helpful during our maintenance appointment. KB complete has been responsive to needs & has been able to send someone out same day if needed. Would recommend!

Kristi Divine

3 months ago

Daniel communicated and arrived on time. He put a camera with a light down my floor drain. I saw on camera where the break in the line is. He even put a mark on the basement floor where it is broken for me. He explained the costs involved and the different scenarios that could happen, once they remove the concrete and get in there. This scope was free. I got an email with my estimate within minutes! Daniel was very knowledgeable and pleasant!

Brett Rosene

6 months ago

Professional and personable technician who quickly repaired our furnace. Almost like having family come fix it. Highly recommended.

Rusty Norris

5 months ago

Charged $89 for an estimate which was never mentioned until AFTER he gave me the estimate. Extremely unprofessional. Wouldn't use them even if they had the lowest bid.

Eric Unrein

a year ago

Mike was great. Very professional, respectable and kind. Went the extra mile to help us find the problem. It was pricey which I found unfair but Mike walked it out with me and was respectful.

Bryan Pace

3 months ago

Rick was very friendly and knowledgeable. Work was done quickly. Before he left he made sure we were happy with the work and explained other services that the company provides.

Connie Webber

5 days ago

Derek was knowledgeable and thorough. He was respectful and friendly. I would use KB again and would request Derek again.

Sandi Groepper

a year ago

A/C died and it was extremely uncomfortable in our house with the excessive heat. Called late in the evening and had someone here by 1:00pm the next day. Kaleb was our service man and he took excellent care of us. Was able to fix the problem and explained everything thoroughly. We have used this company for years and have been very happy. Kaleb even talk with us about questions we had with installing zone a/c and we are going to move forward with that. Thank you Kaleb and thank you KB Complete!!

Steve Goode

3 weeks ago

I was very pleased with the service I received. Will definitely be calling KB again.

Ashley Leach

a week ago

They laughed at my jokes, had a fair price and got the job done fast. Fixed it same day.

paula paul

7 months ago

Alan was extremely helpful in fixing my furnace as well as instructing me on how to take better care of my unit as far as filter types. Have always trusted KB Complete and will continue my trust in them in the future

Scott

a month ago

Kyle was very nice and pleasant to work with. Quickly fixed the problem and even helped walk us through how to hook up our new washer. Highly recommend.

Whitney Mathis

4 months ago

We had a great experience with you guys in the past and contacted when our heater stopped working. Firl assisted with everything that needed to be done and educated while he was doing it to assist with understanding. He was such a pleasure to have in our home to assist. Thank you again and we will use your company in future as well as refer.

Susan Donaghue

6 months ago

Electrician, Michael Hetchler did a fine job.
I recommend him & will use KB Complete again.

Todd Petersen

a month ago

Alex was professional, friendly and knowledgeable. Worked efficiently and effectively to fix our issue

Steve Carlino

8 months ago

Technician performance was excellent.However I was disappointed with the following. My hvac thermostat is too difficult for me to operate. I had purchased a different thermostat that I would be comfortable with. I asked the technician if could change it out. He said the charge would be $329 with my discount per company policy. The thermostat only cost $85. Needless to say, I told him let’s forget it. Outrageous is putting it mildly. Very disappointed.

M Haws

a year ago

Excellent technician. Very professional and explained everything to me. Even offered how I could tackle this if it happens with another faucet. Very satisfied. I liked they sent a pic of their service technician in advance to know who to look for!

Emily Sanders

4 months ago

Travis was an extraordinary person to work with, he is honest, kind, & fair. We look forward to continuing working with him in the future

John Williams

a month ago

Kyle Lackner did such a great job installing the toilets I provided. He had to put a little more effort into installing them due to the style of toilets but he knew what he was doing. I had one toilet that did not flush at all due to it being clogged and another that bowl was cracked and leaking. Kyle walked me through the install process and features of the new toilets. I appreciate him so much, after a month and a half of 2 nonfunctional bathrooms we’re finally back up and running. Thank you Kyle.

Jacque Dickey

2 months ago

Jeff was beyond words awesome. So patient with us geezers. Explained everything to make us safer.

Tricia Suellentrop

3 months ago

Javon & Todd were wonderful, knowledgeable & kind. They did a good amount of troubleshooting to find the right solution rather than the easy solution. They have a great sense of humor about all the detective work needed. I would have them back every time.

Kristopher Miller

11 months ago

Our technician Mac Lucas was very nice and professional! He explained everything so we understood the cost breakdown, was courteous and knowledgeable when educating us how our plumbing works, and even potential issues we may encounter down the road. He did great with building our trust in necessary repair work for our new house. I would 100% recommend him and we will give this company our business for any future issues that arise.

Ben Baltrusaitis

3 weeks ago

Manuel was prompt, helpful, knowledgeable- 100% great experience. Many thanks!!

Ft Stokes

a year ago

Randy was very knowledgeable and efficient in repairing and resetting our 2 showers. He notified us when he was on his way. The cost was reasonable for the work done. We are very satisfied and will definitely call again in the future.

Valorie Kohoutek

a month ago

Did a great job troubleshooting our broken AC in the attic on a HOT day. And he left with it fixed! Thanks!

Brenda Malott

a month ago

Our technician Derek was very informative and did not sell me things I didn’t need. He did however save me money by servicing my AC so it will last longer. I will definitely use them again.

Icing Crayons

7 months ago

Alan was absolutely amazing and did all he could to help me today. I truly appreciate him going way above and beyond for me today. Will choose KB complete from now on.

Angie Belle

3 years ago

We have been using KB since we moved into our new house. In the past few months we've probably met ten of their service providers. My worst experiences were mild and the majority of them were well above average. Matt S., who helped us last week was no exception. It felt like having a family friend taking care of me, rather than a service person I was meeting for the first time. He worked hard to figure out the problems I was having and was sensitive to our stage of life, where money is tight. He coached us on what needed to be addressed right now vs. what we could wait to address in the near future after we work on our budget. I was SO grateful for this! About KB in general, I love that there is always someone available within 2 hours, and most of them are skilled in several areas. Everyone is pleasant!

Jan Guthrie

2 years ago

This was the best experience with any company I have had. Professional outfit for sure. Nick was the best. He took the lead on all our projects (and there were quite a few), suggested the best way to handle them and then got right on it. Amazing worker! Completed our projects on time and with superior results. I would recommend KB Complete to anyone looking for one of the best companies to work with. KB kept us posted of arrival times and gave us pictures of our technician. The staff in the office were also great to work with. UPDATE: Nick returned to install a new light fixture a week later - as always, on time and professional.

Chris Dreher

3 months ago

Derek was professional and polite, and took the time to explain what he was inspecting and why. And everything works perfectly now!

Latrice Cobbins

a year ago

Donovan was amazing!!!! He cleared the backed up sewer line quickly and was professional with a great personality. He gave us some tips to keep things moving in the basement which means we need to use a little less toilet paper down there and get some that is not so thick! I would definitely use Donovan and KB again. They were upfront with their pricing and it was worth every dollar! He also recommended future changes to our system and gave us an estimate so we can plan for the future! What an amazing team.

Danielle Tyler

8 months ago

Justin, Jason & Eric are absolutely amazing! Very professional and just great people! I would highly recommend KB! The people are definitely Top Notch!

Mark Platt

a week ago

Nourddine did a great job servicing my air conditioner and heater systems. He was very knowledgeable and took the time to explain all the tests and checks he did. He even took the time to clean the outside A/C unit. I would recommend him to anyone!

Monica M

3 months ago

HVAC was here for spring tuneup (been using KB for a decade). Firl commented about dampness at sump pump that I had ignored. He said KB will do a whole house plumbing inspection for free - I could take any or none of recommendations. Got it scheduled within one week! Randy arrrived to do a thorough inspection and was Not seeing any issues. When we got to the basement, he did Not “over-recommend” for a new water heater. He saw the leak at sump pump and I agreed to replace. So respectful of the home and even my dog. Cleared a slow drain no charge. Great experience with Randy with No overselling! Thank you KB!

Jim Griffen

6 months ago

Jevon installed a smart switch for me. It took some troubleshooting since there was another switch in the garage. He did good work and was fast.

Jon Houghton

7 months ago

Alex was excellent, professional, thorough and explained everything very well along with being efficient in diagnosing our problems before providing options and fixing them. Don’t lose him to a competitor …he’s great!

Natosha Halling

2 years ago

We use KB for all of our plumbing, heating & cooling needs. I think my father has been a customer since the company began! Always satisfied with their professionalism and honesty. Today we called them because an appliance delivery person told us we needed plumbing replaced. This, according to Chris, was not true! He immediately identified the simple issue and saved $$ in the process! Thank you for running a company with integrity. Thank you, also, for being conscious of social distance, covering your shoes, and continually wearing a mask! We will always call KB first!

Selena Mendoza

a month ago

Derek was amazing and gave us resources needed to maintain our ac! 10/10 would work with him again

Shamus OKingsley

a month ago

Robert was on time, gave us an exact quote for the service and quickly unclogged our main sewer drain. Thank you KB Complete!

Sean Wilson

a month ago

Dylan serviced my old panel from 1975 and got it quickly updated. The service him and his associate provided was professional and thorough, and he helped to point out and explain the various other electrical concerns I had with the old home. Overall a fantastic team of electricians. I highly recommend KBs service. Also, Sarah who helped schedule the appointment was incredibly responsive and a pleasure to speak with.

James Mindrup

3 months ago

I had a pretty good experience. Christopher Lyons replaced a outdoor water hydrant for me. Overall, I'm satisfied, as he did fix the problem. But..it cost me about $275 for about 30 minutes of labor. The work he did was fine, but the cost was a little steep for the work involved. If I have a simple plumbing issue in the future, I will look for an independent/self employed plumber as I believe the labor could be cheaper.

Kevin White

3 weeks ago

Very pleased with the service I received today! This was a follow up visit from a job previously done.I was extremely happy with the work performed, the on time arrival, the professional demeanor. They even took some extra time to explain a future enhancement that I may want to consider.I’m happy that I’ve ran across KB Complete and will use them in the future.

DJ Hamilton

a year ago

Now that I have a bit of time, I'd like to elaborate a little.We called KB after our 30 year old furnace finally died in the middle of a single digit cold spell. Kaleb responded very quickly, was very friendly and understanding concerning the issue and was able to get the unit up and running temporarily so we didn't freeze while scheduling a replacement.Travis was out the same day to quote a price for the new system which was scheduled for install a couple days later. We were given multiple quote packages to choose from as we decided to replace the aging AC unit at the same time. Pricing the same equipment online I found KB's quote to be competitive with other local HVAC installers, including labor costs.On the installation date, Justin and Frank arrived on time. The equipment was installed in a timely manner and has worked perfectly since. The difference between our old setup and a new high efficiency furnace and air conditioner are amazing. Frank and Justin were also very courteous and provided great conversation while I watched them work - something I would not have expected.All KB employees we have worked with from their office staff who take the calls to Kaleb who serviced our old unit and Travis, Justin and Frank who quoted and installed the new system were wonderful. At all levels they were friendly, punctual, knowledgeable and took the time to explain the process and answer any questions we had. A wonderful experience all around.I can also say anecdotally that my parents have had work done by KB at two other properties and were extremely happy with the work and outcome. I can enthusiastically recommend KB for any HVAC needs you might have.

Matt Russell

10 months ago

We had sewer fumes coming into our house, so we called up another repair place who quoted us $5,000 to fix.KB came out and fixed the smell for less than $1,000. Definitely recommend!

Carolyn

a year ago

Manuel was very professional, polite, courteous and thorough. Manuel was an excellent role model and instructor for the young man he was training. He represents KB Complete in all good ways and deserves many kudos!

Alexus Mattingly

2 months ago

KB Complete is very professional and always makes sure the problem is fixed correctly before leaving. We have used them several times for various jobs and they have always done a great job. Highly recommend!

KIMBERLY S

2 weeks ago

Manuel was so friendly, knowledgeable and quick! He made the process very easy.

Don F

2 months ago

A/C was not removing humidity effectively. It is only 4 year old unit so not sure why it would need service this soon. Tech checked and was not low on Freon. Changed some settings and lowered fan speed stating that would allow AC to remove humidity better. Tech was nice and seemed very thorough.

Pa Fellows

2 months ago

He installed pressure regulator and expansion tank and water line and stopped the leak from what i call the overflow valve. He was courteous, professional and fast. Thank you

Mike Manning

7 months ago

Sam Suddarth did a great job in locating and repairing a burst water pipe. He was done within an hour, did not make a mess, and is very personable and professional

Jacob damron

5 months ago

Quick response time on my main drain being backed up. Got it cleared and flowing properly in less than 30 minutes

Mark Weiss

4 months ago

Chris was awesome professional and completed repairs in a timely manner while explaining the process. Will use KB in the future

Kalia Baker

a month ago

Alex was amazing and offered solutions and really took time to listen to us which helped him troubleshoot.

Jan Turner

6 months ago

Phillip, the technician, was great. He gave me several options to consider in order to get all my toilets running. He answered questions in a way that I could easily understand the process for what needed to be done. He gave me enough information so that I could make a decision that was right for me.

Rose Wasko

8 months ago

I was having a stressful day. Richard was calm and fixed everything we needed even though he had to do some searching for the right part. He was great and my husband really liked him too

Mellissa Shriver

5 months ago

Dylan was very professional and explained everything in detail. He also pointed out other minor issues and quoted them.

Megan Campbell

a month ago

Great company for not only plumbing, but also heating and cooling. Highly recommend Jeremy for any plumbing needs, Reggie did a great job on our summer AC tune-up. We are very grateful for their expertise and courtesy!

Justin Berko

2 months ago

KB Complete is always very professional, responsive. Great company.

Christine Sanders

2 months ago

Alex did a fantastic job servicing and diagnosing our HVAC!

jrmmp12

2 months ago

I called to have a new water line with shutoff valve installed for a new refrigerator. They came out same day. Technician was very knowledgeable, professional and explained what could be done and work was completed within an hour.

Robert Abbott

a year ago

Two weeks ago Chris diagnosed the gas leak to my living room fireplace, described the needed repair, and gave a price quote.Today Chris returned to do the project. He had to be resourceful to get at the broken valve, cut pipes, create new connections. He explained the work to me and showed me the process as he went along.He could have run an entirely new gas supply line (and charged me accordingly), but he evaluated that the existing line is intact and worthy of continued service.Chris is knowledgeable, technical, thorough, neat and left me feeling confident with the work. He is good.Once again I am grateful for KB.

Marshall Strong

7 months ago

I happened to notice KBComplete on a job site in my neighborhood. I inquired about an issue I was having with my hot water heater and the person I spoke with actually took the time to listen, ask questions and listen to my answers. He then offered his opinion on what might be happening. He even told me an answer I didn’t want to hear but it was the truth, and exactly what I needed to hear.Once home I called and scheduled an appointment. Call taker was just as friendly and helpful.Patrick was my service provider. He actually showed up early, assessed the situation and got right to work. He was friendly, thorough, and professional and left me with a demonstration on how to care for my new hot water heater.Quality service. Quality product. Quality people.

daniel rosenfield

4 years ago

It is good to know there are companies who employ plumbers that are truly smart and knowledgeable. Chris Leon was excellent. He masterfully installed a new hot water heater AND diagnosed another side-bar issue with a toilet and fixed it...same visit. We have been KB Complete customers for several years. Good company. Call and ask for Chris (but I am sure all their plumbers know their stuff! A five -star installation, repair and visit.

K Hensley

4 weeks ago

Great service. Had major kitchen drain issue. Kitchen drain works well now. Very happy with the service and the work that was completed. Highly recommend KB Complete plumbing.

Andy & Jennifer Heeren

4 months ago

Patrick was able to find our leak and carefully make repairs, with minimal damage to our finished soffit area. The extra time and care he took prevented us from spending extra money on additional drywall repair work.

Natalie Raney

a year ago

Chris came in and got to work on removing the bad pipe and replaced it with pvc. He explained how the leak likely happened and answered all my questions about the repair. He walked me through it all and showed me the work he had completed. I am so pleased to have this job done quickly and professionally.

Kristi Seaton

a year ago

My tech Rob had good communication, was friendly and warm and was sweet to my elderly dog. He resolved our problem (which happens every 18 months) in less than 20 minutes, didn't overcharge us and gave helpful advice for the future...Will be using them again.

Lara Schesser

a month ago

Very thankful for the complete explanation of the problem with my drain, and the options I have to fix it. Robert took the time to make sure all of my questions were answered.

Butterfly24

a week ago

I'm happy with the service provided to me today. Randall was knowledgeable and professional.

Daniel Sullivan

a year ago

Firl was helpful and quick. After I replaced a blower motor myself I called and asked for a recharge. He came out checked everything, issues I was having after I replaced motor was because AC kicked on in peak heat of day. Rather than bs'ing me and trying to upsell a bunch of stuff, he was an honest broker and didn't do stuff just to run up a tab. Enjoyed working with Firl.

Anne Bray

5 months ago

KB complete has always been helpful with major plumbing concerns. This visit was for a clogged sewer line

Gary L. Hicks

a year ago

Nick responded when we called KB Complete on Sat. Morning. Nick was courteous and efficient. He checked numerous parts of our heating system to see why our furnace had stopped working late Friday evening.Nick offered the option of replacing a control panel or replacing our 14 year old furnace. Either way, our home would be without heat until Monday, and Nick offered the loan of space heaters to tide us over.A couple hours later, Dillon phoned from the office, reviewed our options and emailed a cost estimate with all discounts we were eligible to receive. He also offered to loan space heaters as temporary accommodation for our comfort. We have 2 and so declined.A replacement furnace is to be installed on Tues. We are PLEASED and impressed with the KB Complete ethical and customer-friendly way of doing business. We have been KB Complete customers from the time Rusty Damron joined their team years ago. He chose KB Complete, gave us great confidence and it's JUSTIFIED!On Tuesday, our replacement furnace was installed efficiently and timely by a team of three very cordial technicians. They protected our floors, removed the old furnace and left our home better than it had been. They answered questions, gave a tutorial on the new thermostat and totally complied with the cost estimate. Our HVAC is working very well.We gratefully say BRAVO for KB COMPLETE service and high quality staff.6-20-22, Firl replaced a defective motor on the A/C compressor outdoors. Cost was covered by our parts and service warranty. On 6-17-20, Firl analyzed our cooling issue with diligence, thoroughness and initiative. After determining our motor had failed, Firl ordered a replacement motor on Friday, 6-17-22 which he needed to pick it up today, North of the river. As Firl completed his installation, temperature inside our home began to drop toward our 77 degree setting. Firl was most efficient, courteous, thorough, knowledgable and professional. Firl is an asset to KB Complete. Thank you to Firl, Rusty and KB Complete!!

Paul Powers

3 months ago

We needed low voltage communication wire help and KB was on time, under budget and helpful.

Nicole Cook

7 months ago

Randy did a great job! He knew exactly what was wrong with our shower and was able to fix it that day. He was also very friendly and personable. Thanks again Randy and thanks KB for having nice/knowledgeable technicians.

Lori Tweedy

6 months ago

I was really impressed with the thorough assessment of my plumbing in the entire area of leak. He explained exactly what caused the leak and gave suggestions on water heater safety. If he had not checked out our leak as timely as he did it would have raised my water bill significantly. Very pleased. Will use if needed in the future.Lori

Nancy Parenteau

2 months ago

Very satisfied with service that was performed on our A/c unit. Thank you Nick!

Brian O'Rourke

2 years ago

Called KB Complete on a Tuesday afternoon after a toilet in my house stopped flushing. They fit me in to their schedule on Wednesday and showed up on time. Bill came with knowledge of the issue and had it fixed in no time. He was incredibly professional and friendly. I will definitely be using them for any future issues, highly recommend!

Brenda Gulick

a year ago

I highly recommend KB Complete! Nothing about my older house is ever easy, but Sam replaced my water heater, answered all my ridiculous questions, and kept a positive and professional attitude. He did a great job cleaning everything up and fitting things back into my small utility room space. I will definitely use KB Complete for future services!

Healing And Restoring Together Ministries (HART Ministries)

a year ago

Nick checked out our tankless water heater and gave us an estimate for all of our other plumbing and electrical issues. He then set up a quick return for replacement of the water heater and repair of the other issues. Much faster service than we have gotten from others.

Eric Brown

a year ago

KB Complete was very quick to respond to our call when we had a badly leaking sump pump. Our technician Kevin was very professional, friendly, and informative about our need for a new sump pump. Don’t usually leave reviews, but am very pleased and relieved that our basement won’t be flooding anymore (especially since we needed help fast with tonight’s forecasted storm). Big thank you to Kevin and KB Complete!

Jodie Green

2 months ago

I have used KB Complete for years and have been happy with the service. Very unhappy today, though. I have had my semi-annual tune-up scheduled for months. My appointment was for between 8 and noon today and they called me at 9:42 to reschedule due to too many people needing service. That wouldn't have been a problem except that they are rescheduling me for 2 MONTHS out. That is not acceptable. Next week, sure. Two MONTH from now, not a good business practice.

Mary Burk

6 months ago

Pat was very friendly and professional and also very knowledgeable! I’m definitely a KB Plumbing customer going forward!! Thank you.

Anthony Buggs

2 months ago

Justin Haskins is a keeper when it comes to a professional technician. I will always us KB Complete because of people like him. Thanks Justin... 10 star service!!!

Laurie Leet

6 months ago

Had not used our gas fireplace in 15+ years and were getting ready to have gas logs put in. Old gas line had been disconnected. Christopher came out and got us hooked back up. Found old line had a loose fitting and he was also aware of floor plan to know how to run new line. Was fast, friendly and cleaned up after himself. Very satisfied with end result. Definitely will use KB Complete again.

Deborah Kay Sicks

10 months ago

Robert was so kind and caring. He was here for about 2 1/2 hrs, in which he did so many things to diagnose that my drain pipe is cracked. He was patient when he had to try more than one way to get to the pipe he needed to auger, which turned out to be under a toilet. Further work has been scheduled to fix a cracked pipe in my yard. I trust his judgment. UPDATE: Andrew was the only person I met today. Although four men were here. They did dig up my yard, spot repaired the pipe and Robert will be back because there are some roots he was not able to reach that were past the crack in the pipe last time. As a senior woman barely surviving right now, I have no idea about the cost. But they had financing I could use with no interest for 36 months. To me no interest is just as important as fixing the problem. Kind people, reassuring. I do trust them to do the job right.

Darth Wampus

2 years ago

Our technician, Kevin, was absolutely incredible. Arrived on time, identified the problem with our sump pump quickly and effectively, and fixed promptly. Was professional and personable, and really made the stressful situation a breeze. Would highly recommend him to anyone.

Tom

9 months ago

I called KB Complete to get a free estimate on fixing a leaky pipe (slow drip) in my yard (the city inspector found it). Though it says Free Estimate in their Google ad, KB Complete said I would have to pay an $89 trip charge to get my free estimate, but I said to come on by.The first guy they sent out didn't find a leak, but he tightened the fitting a little more for $99 (+$89 for the service charge). $188 altogether.The city inspector came back out to inspect the line and said it was leaking worse than before. He said it had to be fixed within 30 days.So I called KB Complete again, and they sent out a different guy to fix the leak. He didn't charge me anything for the second visit, but he didn't fix the leak either. Instead, he called his manager to discuss it, then he told my wife it would cost $4500 for them to excavate the yard(!) and fix the leak.I called KB Complete and asked for clarification. The manager called me back later and said that the law required them to replace the entire water line from the city shutoff valve to the meter. He told me that the law prohibited them from extending, modifying or repairing the water line and that a full replacement was the only way to do it. He stated that they would have to dig up my lawn and two squares of the sidewalk to replace the water line, and then they'd have to refill the hole and replace the two squares of sidewalk. He estimated that the cost would be $4500 and asked if I wanted to schedule it. I told him I'd have to think about it...And then I called the competition, a larger local plumbing company with great reviews. They sent out a plumber who evaluated the job thoroughly, called me with a worst-case estimate (very reasonable, so I immediately approved) and fixed the leak by himself within 90 minutes. He didn't have to dig up anything and performed the work according to code. Calling the competition saved me $4000. The competition did the job right and it took just one visit.Do yourself a favor and call around.FWIW, I put this review off for months to ensure that the city inspector was satisfied and that the leak was truly fixed. I even called the building codes office to verify that everything was done lawfully and according to code, which it was. $188 paid for a hard lesson in trust.

B Boesel

9 months ago

KB Complete reevaluated my furnace for winter. Another company told me my 20+ furnace needed to be replaced and shared their concerns about the heat exchanger. Alan Garcia from KB Complete came to my home and went over each step of evaluating my furnace explaining as he did testing. As he inspected the heat exchanger, with a telescopic camera from above, he then took out the blower wheel to inspect under the heat exchanger taking pictures showing no leaks or cracks in the system. He waited for the system to warm up and performed a combustion analysis which showed 0.0 COpp inside the plenum. (No Carbon Monoxide is entering the living area of my home from the furnace.) I am sooo glad I had the presence of mind to call and get a second opinion. If you call KB Complete, I give Alan Garcia thumbs up for knowledge, credibility, and initiative for taking out the blower wheel and examining the heat exchanger completely and thoroughly.

vicki lee walberg

4 months ago

RANDAL SMITH
Could not have done a better job

Jackson Bollinger

4 months ago

Excellent service as always! Derek A. was quick, efficient, and incredibly friendly! Definitely going to be continuing to use KB Complete because of him.

Kevin Dellett

a week ago

Technician Alex was great — friendly, knowledgeable, and diagnosed/fixed issue very quickly. KB has great staff and service and is our go-to for any HVAC or plumbing issues.

Hannah Kaloupek

2 months ago

KB Complete is always my go to. Zach was fantastic! Quick, efficient, and very good at making sure I understand what is going on. Thank you, Zach!

Michelle “Michelle K” Katf-Tomassi

3 months ago

Manuel kept me informed of his progress, he even let me know he was delayed when he had to retrieve the part covered by the warranty.

Emory Attaway

5 months ago

Alex did a great job and was very professional and courteous. He was completely knowledgeable about my furnace unit and repaired it in fairly short period of time.

Paige Woodring

2 weeks ago

Amazing! Manuel was polite and took a lot of time to assess my problem. He called before he arrived, then arrived when he said he would. He wore booties inside the house so he didn't track mud in and was especially tolerant of one of my growling/barking dogs. I was most thankful that he came in the evening, so that I didn't have to wait another day in the heat. A+ service!!

Beverly Phelan

4 years ago

Chris provided professional, courteous, friendly and educational service assisted by Randy. KB consistently responds promptly to service requests and every serviceman who has come into my home has been amazing. They are all knowledgeable whether it’s plumbing, heating or cooling. They are conscientious about being careful and cleaning up. They explain the services they have provided and the billing accordingly. The office staff is also delightful and understanding on the phone. I highly recommend this company!

Chase Galbraith

8 months ago

Mac was great getting my plumbing situation figured out. He was very professional and helped out in every way he could. Would recommend!

kate & bruce hugo

7 months ago

Rick was knowledgeable about the work needed. Super friendly man, would definitely recommend him.

Steve Silano

5 months ago

Quick. Reliable. Super helpful when discussing the issue and the options to fix them. A bit pricey, but worth it.

Kandace Khoury

2 months ago

Dylan did an outstanding job installing my ceiling fan!

Philip Kopp

2 months ago

Great same day service on our AC! It’s working now!

Angie Rayfield

a week ago

It's definitely not fun to need a plumber after hours, but Chris with KB Complete did everything he could to make it as painless as possible. He outlined several options and answered all my questions so I could choose the best option for us, then got everything done quickly and efficiently. There wasn't even a mess for me to clean up!

Kelley Guthrie

6 months ago

I’m always very satisfied with the staff and performance of the KB Complete crew. Jonathan Morton was quick, professional, knowledgeable and friendly. His work went above and beyond what I had expected.

Jacqui

3 months ago

We’ve used KB Plumbing multiple times. Today was a vanity and faucet installation. Randall was friendly,
informative, and completed the work quickly and efficiently and cleaned up afterward.

71kittkarr

a month ago

The guy was very professional I have used these guys before and i always get great service I will continue to use these guys

Mattea Hill

a month ago

They were able to come out same-day to help get our AC up and running! We have loved how responsive they are even during busy/peak times! Alex our technician was so friendly and helpful! We are big fans of KB Complete!

Danica Mitchell

3 weeks ago

Fixed everything and gave us very detailed instructions and care for our new products.

Rose Farnan

2 weeks ago

Brian was courteous, friendly and knowledgeable. He did a thorough job checking my air conditioner and furnace. Love having peace of mind that both are working well!

Beth Doss

7 months ago

Toilet overflow, room below had water flowing from ceiling. Sam came to our rescue! Very kind, explained everything! Would most definitely call again for help! Is it okay to say that Sam is the man!! Thank you Sam!!!

Tim Bergeron

3 months ago

Derek A came out to troubleshoot my A/C. He did an excellent job keeping me informed of his findings and my options. We have used KB Complete for several years now, and have been very happy with their service. They do summer start ups and fall heating inspections. I plan to call them for all my HVAC needs in the future. Great job!

Madison Datschefski

2 weeks ago

Rick came over to replace water cartridges for our shower remodel. He did a fantastic job! He's clearly very skilled. Plus, he helped bring some of our groceries into the house for us, which was obviously above and beyond what he needed to do. We have had him work for us before and he is always very friendly and informative.

Patty Baker

4 months ago

Kyle was extremely professional. Made sure the job was done right and gave honest insight into what could be needed next. Would recommend him to anyone who is in need of any plumbing work

John Blanchard

2 months ago

Michael was very nice to speak with and helped me understand a lot of stuff that makes no sense to me! The required work was a lot more than I anticipated, so I'm not moving forward but at no fault of Michael. Thank you KB complete

Matt S

7 months ago

I had appt set up for a Tuesday and they called me Sat before Christmas asking if I wanted to take a canceled appt. I said as long as I'm not paying a Christmas price. She didn't give me a solid answer. My wife has a daycare and was rather desperate. So I said we will take it. Rick the plumber was great while really nice and polite but said it was $139 to have him check things out which is OT rate. Again wife desperate said let's get it over with. An hour later after shocking the water line, replacing 2 pipes and the Main shut off valve I was hit with a $1059 bill! It would of been more than that but Rick was trying to work with us to get down as much as he could. So I am not happy with the pricing especially on Christmas.

Whitney Metz

a week ago

Firl was very knowledgeable and helpful in diagnosing our AC issue. He explained things to us thoroughly and was very kind. We appreciated him coming.

Betty White

3 months ago

Called kb complete because my A/C unit was not coming on. Technician Derek came out and immediately said I needed to replace my control board for $1150. After some questioning because I didn’t agree, then was told it was the thermostat, then the wiring, but it was really the board but he couldn’t guarantee me that if replaced the board that would actually fix the problem. I passed on letting KB do the work because Derek never gave me a solid diagnosis. I feel like this was a complete waste of my time, I’m out of $49 A/C is still not working and I still don’t know what is wrong, but on his way out he said I should “start” with replacing my thermostat?? I am not saying don’t call KB complete but if you do hopefully Derek will not show up.I called a company to price the control board for my furnace and it was only $200 for the control board if that is actually the problem….Go figure

Maria Hendricks

a year ago

We noticed around 7p.m. on a Sat night that we had no hot water. Called KB and they had Alex contact me about 7:20 p.m. and arrive at our house by 8p.m. to fix the water heater. The new part was defective but he was able to get the water heater functioning till he can come back with a new part and permanently fix it. Impressed with the quick response and pleasantness of Alex the tech. I'm sure with this heat wave he has had a very long day!! Customer for life!!

Billila Shaumeyer

2 days ago

They worked is in at the last minute. Service was polite, knowledgeable, and to the point. Manuel gladly answered my many questions without hesitation.

Rose Wood

4 months ago

Patrick came in and fixed washer water fixtures as they were leaking as swell as a clogged sink. Very professional and attentive. Thank you Patrick!

Jesse Moreno

3 months ago

The plumber was very nice and professional. Did the job fast and I have no issues.

Gewanda Parks

a month ago

Very professional! I am always pleased with any work that has been done in my home.

Deirdre Daniels

6 months ago

The technician was quick and efficient. He was profession and also very kind and courteous. It’s always a pleasure to do business with your company.

Eric Johnson

3 months ago

Hire with confidence! Dylan was highly knowledgeable, professional, courteous, and did exceptional work. Highly recommended!

Megan Cameron

2 years ago

Our AC went out on a 96° day; called KB Complete in the morning, and they had us up and running by 1:30 that afternoon. We've used them for many years and have never been anything but pleased with their service. Their techs are extremely knowledgeable and professional and we always feel like a valued customer. I highly recommend!

Teresa Brentlinger

6 months ago

I called KB COMPLETE to take advantage of the $49 diagnostic check, concerning a furnace noise I was hearing. Jacob, the technician arrived and we discussed what I was hearing. He then, began to diagnose the furnace, listening for anything out of the ordinary, while explaining to me the operation.Jacob was very thorough on checking the furnace system. I am very pleased with the results and would recommend Jacob as my technician of choice.

Aaron Kehe

7 months ago

Alan did a great job. He was very informative and walked me through the whole process so I knew what he was looking at and why. Couldn't have asked for better. I'll be scheduling my spring check up with him!

Ed Herrington

3 months ago

Took 3 trips to fix a leaking toilet was told on 2nd trip that the toilet was discontinued I said refund$ suddenly they found the part and had the nerve to charge me ANOTHER $269+ 3 trips to fix a toilet terrible

Sue Bondurant

2 years ago

Alex Fridley serviced our air conditioners today. What a nice young man! He was very thorough, polite and friendly. We have been using KB Complete for many years for all of our heating, and cooling services as well as plumbing work for various other things around the house. They always do a great job and we have always felt we were dealing with fair and honest people. They get five stars from us!

Jamey Brooks

a year ago

I was told by the technician at my home in Mission that my furnace inducer motor was out and that unfortunately they are “ not cheap” but he was going to check and be right back! He returned and said that the part alone was $1600.00 plus labor and if I wanted it done that day (Saturday) It would be $200.00 more to have someone meet them at the parts store. I explained that I would have to wait til Monday anyway but I would be in touch.I went online and pulled up the cost of that part within five minutes and purchased it with overnight shipping for a grand total of $158.00!!!!! That includes sales tax, etc. then I even found repair videos specific to my furnace to watch and do it myself!!! When the technician called back to ask to schedule the repairs I told him no of course because I found the parts online for waaaaaaaaaaay less than 2100.00!!!I got another call not long after I declined the offer to one gentleman and this one stated that he was so sorry they had a “pricing error” and that the price the technician quoted was for a totally different system so he refunded the 89.00 fee for the guy to come out the first time!!! I can tell you that I have yet to find an induction motor for any furnace that costs 1600.00!!!What do y’all think would’ve happened if I had just agreed to pay any cost??? Do you think I would’ve gotten a refund for the “mistake” made?? I know what I think!!

Randy Stalker

2 months ago

The Tech arrived on time and did a quick, professional job. The site was left clean. We couldn’t ask for more.

Thinktwice

5 days ago

Great friendly technician. Very professional and great company that I plan to use in the future.

PT

2 years ago

Ollie from KB Complete was quick and efficient identifying and fixing the leak on my furnace union! When I described my problem (gas leak) on the phone they scheduled an appointment for me as soon as possible. Overall a great experience, reasonable rate, and excellent service!

Peter Stuneck

a year ago

Nick was pleasant and was able to diagnose a problem with the pressure relief valve - which was actually the cause of several plumbing related issues. He changed out the valve and the other problems disappeared. Professional. Knowledgeable. Reasonable prices (for a plumber). Highly Recommend.

Tiffany Mcbrayer

a month ago

I just wanted to say Sam did. An excellent job was very prompt, explained everything very polite tookvery good care of my home while he was here and I would highly recommend him. And KB complete at any time. The price was reasonable also.

Mike Cunningham

10 months ago

The price to switch a saddle valve to a ball valve for our water line that leads to our refrigerator seemed a bit pricey (over $300). However, that was a set line item by KB Complete. I was happy with the service and end result.

Tricia Olson

a year ago

KB Complete was great! The only hiccup was waiting on hold a little bit to get into scheduling. However the individual that answers the phone was awesome and found someone else to help me. They were able to get me in the same day. I love that after Randy called a text was sent with his picture and information. Randy was very polite, knowledgeable and efficient. I was also able to talk to him about a couple other projects and ask for a bid. He was able to do everything during my appointment. I will definitely return to KB Complete!

Meghan Pitts

4 months ago

5 stars for service and friendly technician.
Only reason I'm leaving 4 stars is cost.

Lisa Kopala

2 weeks ago

Rob was so professional and fixed my clogged sink in less than 20 minutes. Thank you for the excellent service.

Brian Horvath

a year ago

Rob came out within an hour of my original phone call. He has been to our house twice (I love how it's the same person as before!) and has done fast, quality work both times. He was very fair both times with pricing and billing. He was SUPER respectful of the house and kids and cats and....He really went above and beyond, had great tips, and was just really nice (not weird or creepy like some of those other companies). I would you KB Complete again in a heartbeat!

Kristie Grimes

5 months ago

He did a plumbing inspection. He.was very thorough. Answered all my qiestions. Very patient. Highly recommend.

Lucinda Dill

8 months ago

My experience was great. Reggie was very nice and courteous. He knew what he was doing and explained everything well. I am very satisfied with the service.

Jake Vander Velde

a year ago

Dornel was awesome. Our problem ended up being pretty easy to fix for him, but he also helped with our ventilation issues and was so great even though we called late on a Saturday. I hope every customer gets someone like him.

David Provost

2 years ago

Called on a Sunday morning and was put on the schedule for same day. Operator was up front about extra fee due to weekend appointment. Nick arrived 2 hours after original call and was quick to explain and diagnose the kitchen clog. Provided 2 options to fix the problem, the more expensive option being one to really help prevent the problem from recurring. We went with the cheaper option, since we couldn't afford the more expensive option, and he didn't try to upsell me at all. He just suggested that if we ever changed our mind we could give him a call. He was in and out quickly, left no mess and was very courteous. I definitely plan to use the company again if needed!

Carmen Mestagh

6 months ago

Tech was very knowledgeable, proficient & took the time to fully inspect everything to make sure all things were fixed before he left

Mark Hoffman

4 months ago

Pat was very helpful and seems to have resolved the issues with a toilet and sump pump. He was very professional. As with most plumbers, the price was high.

Jessica Kueker

2 months ago

Another great service call from KB complete! KB Complete is my go to for anything plumbing or electrical. They are friendly, fast, and explain things very well. I have used them multiple times over the years and they always exceed my expectations. From minor things like installing a ceiling fan and replacing a light switch to major plumbing issues they always deliver. 100% adore this company.Jessica, Prairie Village

Raymond Lyon

5 months ago

Your tech (Alexander Damron) was extremely thorough and did a good job of explaining everything to my wife.

Lori Callow

a month ago

Kevin was very helpful. He offered several options for us to consider. He was well versed in company policy. We appreciated what he advised and the options were sensible! The receptionist and dispatch person also kept us well advised. I will use them again and ask for Kevin!!!

Joyce C Messinger

3 months ago

I have used KB Complete several times. They are professional, friendly and very competent. I will continue to use them for my plumbing needs. My technician today was Kyle. He was very efficient and friendly.

Russell - Beverly Sleek

5 months ago

Great technician. Did a free check of our electrical panels. Worked with customer service, great company.

Mike Flynn

2 weeks ago

Kyle was great to work with! He was both personable and professional. Pros like Kyle are the reason KB has become my go-to for all the services for my home

Rick Marsh

2 months ago

Justin was very good to us. We needed maintenance on a/c. Appreciated his professional service.

Papa Grandpa

5 days ago

We were in the process of selling our home and the air conditioner stopped. HB Complete within an hour sent a technician who gave us the bad news that our 23 year unit had finally give out. The very next morning at the agreed time and had a new unit installed with in 5 hours. The crew was professional, fast and considerate of our needs. Thank you HB Complete!

Keith O. Harmon

7 months ago

Woke up this Saturday morning COLD...realized after a quick call that I no longer had an HVAC plan...at 80 things like that happen more frequently...My neighbor...gonna call him Rudolph...had been boasting about KB COMPLETE for nearly 40 YEARS...so I called at last and they sent SAINT NICHOLAS just a few hours later to WARM us up with a single service call!

janet lee

2 months ago

Jevon replaced a faulty electrical outlet and rewired our kitchen. Great service!

Jacqueline Markham Gann

4 months ago

This company is great! Always just a call away! I've used them several times and they are always nice, polite and on time. I would highly recommend them.

Gloria Pitts

2 years ago

Our thermostat started going on the fritz-the display panel was not accessible. Luckily, it was still under warranty, so we made an appointment with KB, letting them know the urgency. They were able to send someone out the same day. KB sent Dornal-it was like hitting the service technician lottery. 😁Once he was able to track down a replacement thermostat, he got straight to work on the installation. Dornal was detailed, patient and courteous throughput the entire experience. My husband and I are so appreciative of the service we received.Many thanks, Chris and Gloria

Debra Entine

a year ago

KB responded to my need for a plumber. Rob arrived at my home within an hour of calling the company. Rob was professional, friendly, knowledgeable, and quite capable. I have been a customer of the for more than 3 years. KB installed my air conditioner and furnace. They service my home throughout the year. I highly recommend them for home needs!

Karen Lingenfelter

a week ago

Christopher was friendly and professional.
We appreciate the good service.

Stephen Rickert

a week ago

We have used KB Complete for over 20 years. They have always been very professional and offered outstanding service. Nick the A/C tech got our air conditioner back up and running quickly! Very thankful!

Connie Fetzer

3 weeks ago

Very pleased with the service, and they were great at keeping us updated on when they would be able to schedule the project. Very pleasant to work with.

Frank Byers

2 months ago

Prompt service, addressed issues, polite & professional. Would highly recommend.

Itza Hacker

4 months ago

Dylan was so helpful, honest and professional. Went straight to work and found the electrical problem right away. If we ever have electrical issues I will definitely use this company and request for Dylan Franklin.

Marcia Brox

6 months ago

We had a great experience. Michael explained the repairs clearly and we understand the charges and the reasons for these charges.

Laura Sao

a year ago

Able to have someone come look at the issue within a reasonable timeframe. Sam did a great job. Our toilets and showers were clogged up. Sam knew what the issue was and went above and beyond to make sure it was cleaned out. Was charged a decent price considering it was during a holiday weekend. Every one we dealt with were professional and courteous. Will definitely be using this company next time we have any issues.

Kris Carrell

10 months ago

We had a clogged line on a Saturday night. We called several other 24 hour services, and not only was KB the first available to come out (just 2 hrs later), they were also the least expensive for an emergency call. The technician Sam was an absolute pleasure to deal with - he was very kind and helpful. We will be using them in the future!

Annie Chuning

a week ago

Nicholas did a great job inspecting our HVAC, providing maintenance, and ultimately repairing one of the three issues he found. The other two are minor things we are able to address ourselves, and we are so glad he was willing to put in the new flue piping in the attic on a hot afternoon! Pictures, explanations, and work were excellent.I highly recommend KB Complete. Every single repair person has been nice, informative, hardworking, and supportive of our efforts to fix minor issues ourselves. Kyle for plumbing, Nicholas for HVAC, and Michael for electrical - they have all been great and helped us learn so much about maintaining our house. It’s not just about paying them to repair something - these guys know their trade and work as a team to support you as the customer and homeowner.

R.M. Pounds

6 months ago

Justin was great and worked very efficiently with his coworker Patrick.They used floor coverings to take care of floors and carpet.Justin took time to explain the process of the on demand water heater.Awesome team and great service.Will use them for my maintenance and any future projects.ThanksRon

Janet Knoche

3 months ago

Alex with KB Complete was excellent! Professional and friendly. Fixed the mini split quickly. Highly recommend this company!

Amanda Roberts

4 months ago

Kyle was great! He came in & figured out the issue, told me what needed to be done, got right to work & fixed the problem!! Ran some tests to make sure the leak stopped and was professional, friendly & knowledgeable!!

Brandon Rude

4 months ago

Very professional and prompt they really helped me solve my problems after moving into a bad situation great company cant say enough good things about how much they helped me out

isabelle green

4 years ago

I’ve used KB complete a few times over the years. They have always been professional and courteous when there’re doing work at my home.
Recently Ollie worked on my air conditioning unit and he was very pleasant and professional as he went about his job. I was very satisfied with his work.

Lori Donlon

5 months ago

Firth was polite, professional, and very informative. We have worked with him a couple of times, and it has been a pleasure :-)

Steve Lynn

7 months ago

Nick Rosene was exceptionally polite, friendly and quickly diagnosed and fixed the problem.
Definitely would call KB again and highly recommend!

Nancy Steinacker

2 months ago

Alex took the time to figure out our AC problem and thoroughly explained the issue. He advised us on next steps and made us feel like we were in good hands. He did a great job.

Jeffrey Rucker

6 months ago

Rick was called out to our house because we have had an increasing problem with water temperatures stabilizing in our home. He had to consider a number of variables and options, but ultimately found the issue, and a related problem lurking in the background, and got it all fixed up for us. Great work!

Charlie Clark

3 weeks ago

Horrible service, would definitely tell you not to use KB Complete. Management not any better.! I will be using Social Media to blast this out there, do not use KB COMPLETE!They wanted $1600.00 to replace a motor and capacitor, which I check with a HVAC Parts Warhouse and purchased the same parts for $239.00Talk about a ripoff! Steer clear of KB Complete!

Jon Sharlow

a year ago

KB Complete is a top notch company. Their techs are even better. Donovan came out today and was great. He was informative, empathetic and extreme to polite. This is why I will always turn to KB.

Peipei Lin

4 months ago

The plumber Chris is really great, also offers useful homeowner info!

Becky Mend

3 months ago

Charlie and Chris are very prompt. Very courteous and thoughtful about explaining issues that came out. They were very thorough and the job was cleanliness in job performance. They are great crew. I would recommend them to everyone about their top notch of service and ability.

Brendan Mattingly

a month ago

We had a storm take down half a tree - missed the house only barely - but it did tear down all the electrical from the side of the house.KB was able to fix everything and have power back on in two days. 1 Day to check out the damage and the scope of the job, AND get all the city permitting they needed. Worked a long 2nd day to have power back up. THEY EVEN 'FOUGHT' WITH EVERGY on our behalf to get our power back on that day. Evergy was going to leave us disconnected for another week in the middle of summer. We could overhear on our side of the conversation the tech saying, People live here! As I said - KB got our power back on that day for us despite the city and electrical company dragging them down.The electricians that came out were fast, knowledgeable, and friendly. KB says they're the company you can recommend to a friend - and I am 100% on board with it.

Virginia Sewing

a year ago

Nick was Very Professional & efficient. He diagnosed the problem & quickly made the necessary fix to get my Air Conditioner up & running perfectly. In the future, Please assign my service needs to Nick. Additionally I am Very grateful to the lady that called & advised me that I am a Very Valued Customer and Nick from KB Complete would come & fix the problem even if it is After hours SATURDAY Afternoon. & Nick sure enough did fix it. I will Always recommend KB to Everyone I know, because You, Your Staff and Employees are The GREATEST.Thanks & Great Blessings to You and Your Staff.Virginia Sewing

eli colson

a week ago

Top notch, very knowledgeable professional. Highly recommend and will use in the future.

Kennedy Stout

a week ago

This is the second time Firl has been to our home. He arrives precisely when he says he will and he’s great at explaining what he finds as he goes, so we feel informed. We have two daughters who ask him a million questions and he’s so patient and actually answers them. He’s incredibly professional and efficient but so nice. Every time we call the staff has the same demeanor. kB complete has been a wonderful business to work with.

Angela Holder

2 months ago

I called first thing Monday morning to request plumbing service in my kitchen! Within approximately two hours, Phillip arrived and went to work. He quickly reviewed the situation and had my kitchen sink back in service and I was able to get back to work! Thanks for saving the day!

Mila geisler

3 weeks ago

Great Team

Gave us a detailed overview of work to be done and different options, also a cost estimate on done on site which was helpful.

Kendana Heston

10 months ago

The technician listened well, was personable, and went straight to the issue and fixed it. He was both kind and professional, and he worked efficiently, quickly resolving the issue.KB Complete is always my go-to for plumbing and HVAC…. I’m a loyal customer for nearly 20 years now. From the phone call to end of job…zero frustration!

Brenda Conrardy

8 months ago

Rick did an awesome job taking out and installing our new garbage disposal. He was friendly and knowledgeable. We would highly recommend KB Complete Plumbing and Heating!

Nathan Freeman

a month ago

Kyle was exceptionally knowledgeable and professional. We were especially appreciative of Kyle’s transparency and honesty when it came to installing a new water heater. This is certainly a plumbing service we’ll use again!

CT Jaeger

3 months ago

They installed a new kitchen sink and faucet and re-installed a garbage disposal. They also replaced a broken outdoor spigot. The plumber was very professional, he cleaned up everything, and showed me some of the functions on the new kitchen faucet. A bit pricey, but they did an awesome job.

J_AYE Laydee

11 months ago

Very happy with the service. Mac was my service technician and he was very knowledgeable and gave me great tips that I was not aware of. Would definitely call again if needed in the future!

Danni D

11 months ago

KB Complete is AWESOME! My service technician was Phillip. He was professional and honest from start to finish. He arrived on time, explained everything he had to do and completed the job in a very timely fashion and for a fair price. He also stayed to verify that there were no more leaks. He talked about what we would need to get done in the future and again quoted a very fair price. We are switching all of our plumbing and hvac business to KB Complete!Thank you for being honest and fair!

Jake Stewart

3 months ago

Wriring plan or install was laste no lasted planned expanded out at all. 10 minutes of wiring for 100.00, plus that didn't even fix the problem. I should have listened to friends about this business instead of looking at a online coupon.

Deborah Powell

11 months ago

I was cordially greeted by Sam the professional well experienced plumber with his business card and company shirt with his name. He was extremely informative and educational. I would ask for him again if any future plumbing issues arose. He has a wo derful, conversational personality. I trust his assessment of the situation implicitly. I am glad he was the one sent to help me witb the repairs.

Jean Salmon

2 years ago

Ollie did a furnace check for us today, making sure we would be in tip top shape for winter. He also looked at the air conditioner. K.B. Complete has been taking great care of all our plumbing and heating-cooling needs for over twenty years. Ollie was professional, thorough, and completed his tasks promptly. We so appreciate K B Complete because all of their technicians are great. We have had over the years many services provided by this company and they have never let us down.

Mia Combs

5 months ago

Called KB on a Friday for inspection/service, and got an appointment next business day with Jevon and Todd. I was provided with consistent updates on the work, was given a variety of options for what work could be done, and was offered financing (easy to apply). They were quick, clean, and polite. Would recommend.

Betty Branscum

5 days ago

Kyle was prompt he was a steady worker, he explained things very well. Kyle was courteous, and did very good work.

Aliyah Jones

a year ago

Ollie came out to diagnose a duct issue we were having. He was extremely knowledgeable, and explained everything to me. He even gave adice on another house issue I had. Would definitely recommend this company to anyone!

Lorri B

5 months ago

Patrick and Nick were professional and proficient. They arrived on time and cleaned up afterwards. Everything is working great.

Chris Eberting

a month ago

Logan showed up on time. He was friendly and professional. He answered all my questions and explained what the problem was. Fixed the problem and had the A/C up and running in no time. Very positive experience. KB Complete has the best service technicians. Would recommend them to my family, friends, and strangers.

Amy Furgason

2 years ago

Justin Fuller was A+++ Extraordinary!! He saved us! Our furnace motor went out in the middle of winter. He quickly diagnosed the problem and got it working again! He was so professional and knowledgeable about everything.He even took the time to educate me about our system. I will recommend KB Complete to everyone I know.I also want to give a huge thank you to Kristen Ramey, their Customer Support Specialist at KB Complete. She called me to let me know that the previous owners of our house had a 10 yr warranty and that it was eligible to be transferred into our names!!! So grateful for this company!They also do Plumbing, Cooling, and electrical work in addition to heating. I can’t say enough! Hire them!

Don Tyler

2 months ago

Everything was done very professionally. My biggest concern is the cost which Alexander has no say over.

Margaret H

a year ago

Don't bother unless you are a premium customer. We called on a Monday for AC repair, were told that we would be seen the next day. The next day at 4pm, no one showed, so husband called only to be told it would not be until Thursday. Of course there is a heat wave, so we get that they are busy, but no call, no courtesy. I spoke with a supervisor who said that they had to take care of their premium customers first. OK, we all see the same weather reports, they knew as well as we did that there would be a high call volume. Professionals know this and plan accordingly. If you are new to the area and are not paying for premium service, or if you are just a regular hard working slob, or someone with not a lot of extra money to pay the monthly premium, don't waste your time here. Go to Anthony's or Dad's or Gunn. Don't call KB, they don't give you the courtesy of a phone call when they bump you off the schedule for higher paying customers.

Rodger Nishioka

4 months ago

Michael was very helpful. Explained all very well. Attentive and efficient. Great service.

Roth Earl

2 months ago

Anthony Farris was the tech that did my biannual AC/Furnace maintenance. He was prompt, polite and answered all my questions. He did a fantastic job. I've been using KB Complete for almost three years and will continue to have them service my AC/Furnace.

venkatesh ambale

4 days ago

My house basement bulbs were not burning and sump pump battery was beeping for lack of water probably. I called this company and the technician who came quoted $651 and also refused to give the price break up. On giving my consent anyway, he just did some rewiring , disconnected battery and left in about 2 hours. However price reduced to $618 as we provided the bulbs. I felt it was ridiculous to pay more than $300 per hour, but I was helpless

Evelyn Haywood

5 months ago

Patrick from KB complete was very efficient. He installed a new plumbing connection for a refrigerator ice maker. The job was professional, He was prompt and the new refrigerator is connected . There are no leaks and no problems. The service from the company was timely and the customer service was excellent. Evelyn H

Sherri Porterfield

2 months ago

Derek was very professional and made sure to explain all work needed to be done. He took the time to explain and show me the work that he did once work was completed. He also had some excellent suggestions for future maintenance.

Maria Andrade

2 months ago

Anthony was our technician. Not the first meeting with him...He was very knowledgeable and helpful. I hope I get him in the future!!!!

GLORIA Grado

4 months ago

Randal was polite and professional. He explained what caused the water damage and presented two options for repair with the cost. No pressure to pick most expensive. Did work quickly and cleaned up after self. Would recommend.

Becky Beatty

a year ago

Was on time as expected and discussed and gave me an estimate before proceeding with service. He explained what he would do and also gave me options for other work. We decided on what to do and he was nothing but professional and polite. He completed his service work and cleaned everything around his work. Put his equipment away and he presented the bill, of which I was happy to pay. Well worth the service that Dornell did on our unit. Will always use K & B for HVAC. Ron

Katie Plemons

3 months ago

Randy was excellent in helping us solve and repair a toilet issue. We were pleased with the communication before as well as during the service. He was very knowledgeable and professional in his explanation of the solution and he was timely in completing the job. I would definitely recommend KB Complete and Randy, specifically.

Robert kohl4

3 months ago

Work was completed, however it was done in such a manner that it makes it very difficult to simply change the furnace air filter. Not only is it difficult the change the furnace filter, but in doing so, causes damages the dry wall. This was verified and confirmed by 2 agents of the company via on site visit who promised to fix it. However, after multiple follow up calls to the two agents who promised to fix the situation, I was then told that other people were in the process of fixing it. Further follow up up calls to the ‘other’ in office management who knew of the problem from the beginning, said he was going to fix it. But he never did. Even more follow up calls, I was finally received a voice mail essentially saying, “No, we’re not going to provide the clear & straight solution we said we would provide, too bad.” Further calls to them were not answered.

Dan Marx

9 months ago

Dylan was great. He arrived right when he said he would, looked over my situation and fixed it in a very timely and professional manner.

jim price

a year ago

Great service. Kevin did a fantastic job.Our water heater went out last nite. Called KB Complete first thing this morning and they worked us ito their schedule.Kevin was here within 2 hours of my call. Their team are all very professional, polite and thorough. Highly recommend KB Complete!

Amy Adams

a month ago

Came out same day I called. Very informative and well educated to the profession. Easy understood and very open to any and all questions

Kellie Bivens

a year ago

We have used KB Complete for years for various needs. Very professional and friendly. Techs are very knowledgeable. Our air conditioner was reaching end of life and they gave us all options to consider. They come out twice a year for service and maintenance. We love them!

Beatriz Tackett

2 weeks ago

I had multiple plumbing issues going on in the house and Randy did a great job of helping me prioritize what to fix. He did a great job on everything. He worked quickly, but efficiently and was friendly and professional. Thank you, Randy!

B Brower

4 years ago

I called for a non-emergency, yet still time-sensitive service visit on a Friday, and they managed to get someone out to me the same day. Chet was the service tech, and he was polite, friendly, respectful, clean and thorough. He provided full explanations of the work he was doing, and did not try to add any unnecessary work. The service call could not have been better! We have been a KB Complete customer for several years, and have always had positive experiences. Thank you!!

Christina Calvert

2 months ago

Upfront fair diagnostic fee waived if repair completed. Firl was fast and efficient. No surprises!

Jon Ghilino

a year ago

Updated review. The service took them 4 days of rescheduling every day before showing. So I ended up doing the work myself on the heat pump unit. They did finally show up on friday and verified the work i had done and charged $188. I did speak with a manager and get a full refund. Honestly though i dont trust a company that overcharges and wont make it right unless you complain, i wont be calling them in the future. The service they provided shouldve been the $89 service call max and since they had to reschedule 4 times the entire service work should be free anyway.

lewis whittier

3 months ago

Very knowledgeable/ knows his electrical /wouldn’t have anyone but him( Jevon)

Tracy Garcia

2 years ago

Our sump pump stopped working and we called KB to come out to take a look. We’ve used them many times before and have always had a great experience. They offer prompt and reliable service with fair pricing.Randy was awesome. He was able to come earlier than the schedule appointment, which worked well for me. We needed to replace the sump pump and Randy explained both of the repair options, along with pricing, to me so I could make an informed decision. He was quick with the work and as I was paying, we had a lovely conversation about our cats and the cats he had at home.I will always recommend KB, they are fantastic to work with and are our “go to” for any of our plumbing needs.

Nancy Bolyard

5 months ago

I was able to schedule a same day appointment when my heater stopped working. I was texted the technician's name and picture before their arrival. Derrick walked us through the problem and gave us maintenance tips. Reasonably priced. We will use them again in the future.

Tien Ho

2 months ago

Reginald Jackson is a knowledgeable and professional, I am happy that he showed me some things needed to do on my A/C.

Russell Straw

7 months ago

Rick really went above and beyond today with detecting my leak and also finding proper solution.But what was really awesome was how well Rick was able to explain everything to my wife and I, great communication. I recommend this company and will continue to use them in future if need be.

Brian Lee

a year ago

We had been very happy with the service that KB Complete provided to us in the past, so it was an easy decision on who to call when one of our central air conditioning units stopped working. Ollie from KB Complete came the same day I called. He was extremely polite and professional and did a great job diagnosing and fixing the problem quickly. The cost was extremely fair for the work they did as well. I would not hesitate to recommend KB Complete to anyone who needs HVAC or plumbing work.

Vanessa Burrell

8 months ago

Their service was quick, friendly and most of all budget friendly. They worked around my schedule with a same day appt. I would recommend Alan Garcia to anyone. Hands down best customer service and honest.

Dick Harris

4 months ago

Serviced stand pipe that was clogged. Very happy with Rick and his work habits.

Cody Gray

2 weeks ago

AC fan motor went out, had a new one installed within 12hrs. Really helped us out!

James Cherry

7 months ago

Sam did a great job modifying some of my outdated plumbing so I can start using all my new kitchen appliances. He gave me some good tips to save me money and increase my satisfaction with my remodeling project.

Nate Fabrizius

11 months ago

Dornell came out today to fix our ac unit, and did an outstanding job! He was friendly, professional, and knew exactly how to fix the problems. We are very pleased and he did an exceptional job!Nate and Angel Fabrizius

Janice Boughner

6 months ago

The service technician was very efficient and knowledgeable. I will definitely continue to use KB Plumbing.

Robert Meza

a month ago

You were on time. Dressed professionally. Seemed knowledgeable. Very attentive. You did what I did. Put meter on unit, got the same reading as I and stated I might need a booster for the low cost of $450.00. You were here for a total of 17 minutes and billed me for $50.00. Nothing accomplished. Unit still in same condition and I still MIGHT need booster and I'm out 50 bucks.

Kelley Mercurio

a year ago

Dornel did a great job, really taking his time in diagnosing the issue and coming up with options to resolve. This is the 4th company I’ve had out to give me some answers and finally got the ones who I felt spent the time investigating and not just seeing dollar signs and trying to replace my whole unit.

Lori Anderson

4 weeks ago

Juan, Clay, and Andy did an excellent job, extremely professional, and answered all my questions and kept me informed the entire. They were also done with the main water line and we were back up and running before they're estimated completion time. The borer and bobcat operators worked their equipment like a surgeon uses a scalpel, with the utmost precision. Couldn't be more pleased.

Regan

a year ago

Alex was very prompt,& was able to figure out why my A/C wasn’t working in a timely manner,& changed out the new part from the truck. This was my first experience with KB,& I will definitely use the company for any future home owning issues. Thank you!

Glenn Borchardt

8 months ago

We were having problems with our shower dripping water and called KB Complete since we have a service contract with them. They were super nice and professional and sent a service tech out right away. Chris had done some other work for us in the past and was super insightful and very pleasant to deal with. Chris went above and beyond from start to finish last visit and this most recent visit today.When you find a great service tech like Chris you better hang on to them and never let them leave. He is a valuable asset to your company! Chris is our go to service tech. Thank you KB Complete and Chris for your excellent customer service.

Kaleb Workman

6 months ago

Dishwasher wasn't draining. Hose was too low. Richard knew immediately what the problem was. This is the 4th time I've used KB plumbing and I'm very pleased with the service. Richard was friendly, informative and thorough. Thank you KB.

Carol Miller

4 months ago

Philip was very professional and explained everything he was doing thoroughly. Gave quotes on repairs beforehand.

Will Jones

a month ago

They called early and showed up before the scheduled time. Technician was quick and friendly. Highly recommended!Service for a different issue on 12/28/22 handled by technician Donovan. He made sure all work was clearly explained. He wasn't able to get everything completed, but got the work rescheduled quickly. Top notch as always!I've used this company for plumbing and hvac. Always had excellent technicians.

Cowan Byers

7 months ago

Had an emergency situation, KB said they were booked for appointments, but found a tech with time to come and fix it. Alex fixed the issue, explained everything, and gave suggestions without pressuring for more work. Price was around the expected amount. Alex was friendly, but focused on his work. And now I don't have to go a day without a shower. Thanks y'all.

Jay Smith

4 months ago

Kevin has helped us for years. It’s a good indicator of the type of company you are dealing with when you can call and get the same person for over a decade. Always very professional..

Shandrieka Ford

a month ago

Explained my options for a new hot water heater. Very kind and courteous

Heather B

4 months ago

Quick and easy appointment process. Next day service. Promptly attentive, on time, and respectful of both property and residents. Technician was clean, professionally engaging and well spoken. He identified an issue with a gas valve on our heating system and fixed it quickly. We recommend KB Complete and will be using them again.

Parker Harris

3 weeks ago

Very friendly and knowledgeable. Answered all questions and even took steps to avoid future issues!

Anna Inman

2 months ago

He was very polite, explained what cause it to not heat. Fix it and told me about a service plan they offer and I signed up for it! Would definitely recommend your company to all my friends and relatives. Thank you for your wonderful service. Sincerely, yours, Anna Inman.

Susan Park

a year ago

We were so thankful to Kaleb for coming a day earlier than planned, especially since it was triple digits outside and our house was a sauna. He arrived promptly and was knowledgeable about what he does. We were impressed by his professionalism and swift service. We appreciated him for donning his shoe covers before walking in our house (doing his part to keep our house clean), quick diagnosis of the problem, and giving us practical solutions for our issue. We highly recommend KB Complete and will be calling them again.

Vicki Braton-Sifuentes

7 months ago

Alan Garcia was our technician. Very professional and very good at explaining what was going on. Our furnace looked like new inside and was working better when he was finished with his work. I highly recommend Alan Garcia!

Arenda Villarreal

5 months ago

Great job very nice and professional. Knew the boiler system well and very satisfied with his knowledge and fast work. Thanks

jeremy shouse

2 weeks ago

Rick was punctual, friendly and professional. He is the reason why we will be using KB moving forward! Thank you!

Marilyn Clark

2 months ago

Manuel & Nick teamed up to diagnose & replace a capacitor on my air conditioning unit. The air conditioner is now up & running blowing cold air. There was a concerning buzzing noise at the electrical box which has been resolved due to the repair. Part of the reason that my capacitor went out was due to dirt & particle build up on the outdoor unit. I signed up for the maintenance program to keep my air conditioner/furnace properly serviced in the future. Preventative seems better than facing breakdowns at critical times like just before a holiday. Thank you Nick & Manuel. I am a happy customer.

Deb Zila

a month ago

Phillip was great - knowledgeable, very courteous and honest, and did not encourage undue repairs.

Paul Blayney

2 days ago

Although I had adk for the wrong type of tech, Javon did give me good advice on some other work I'll need to do before too long.

Rachel Conner

a year ago

I really appreciate having someone who is knowledgeable about HVAC and plumbing, and even electrical depending on the tech who responds, all at the same time. They have been able to answer my questions and have charged me based on what they did and were very fair in the pricing.The best investment I made is in an ionizer, which is used instead of a water softener. I got it because of Nick's advice, from KB Complete. I called for their services because of a routine break (broken faucet), and I was starting to have to call all the time because my plumbing was constantly breaking due to hard water buildup. The tech told me the ionizer would stop that vicious cycle. Now it has been 2 years.... and I have not needed to call them even once for any type of indoor plumbing breakage! Instead, the piping system gets cleaner every day. No more hard water stains, and the shower head keeps getting less clogged. I'm up to the point that almost all the jets are clear, whereas before I thought we might have to replace it because so many jets were clogged that it looked awful and didn't work too well either.

brian petty

a month ago

Nick was thorough, professional and friendly. KB is always great.

Jeff Kuhn

a month ago

Chris the Service Tech and Kevin the Field Manager came out and they were terrific. Friendly, Knowledgeable and Honest. They were there to fix a Water Spigot that was leaking but also gave me some options and advice for a Hot Water Heater that was starting to show signs of Deterioration. Highly recommend them.

Kerry Campbell

3 years ago

KB Complete as been our plumbing, heating and cooling company for 12 years. Their friendly, knowledgeable and respectful technicians have always provided excellent service. They installed our heating and a/c units and maintain them 2X yearly. They are very helpful with problems, very clean and very thorough. Today Matt S. continued their great service by fixing our water pressure problem. Matt was very friendly, knew exactly where to look for the problem, and had it fixed in a jiffy! He carries on their great reputations. Thank you KB Complete!

Kevin Klein

a month ago

Shower leak with a HEAVY amount of rust. Technician was personable, professional, and walked me through what he was doing. Really enjoyed his expertise. Always use KB Complete, even if they’re a little more expensive, I feel like I can trust them to do good work.

Stephanie Criser

3 months ago

Nick was great! He was fast, presented me with clear options, and recommended tested partners to finish the clean up.

Mishaela Kirkpatrick

3 months ago

Our A/C quit working and we had no idea why. We called KB after a recommendation from family and they did not disappoint. Zach came out, diagnosed the issue immediately, then fixed it. We don’t have much to compare to in the way of price, but it seemed reasonable for fixing a leak and replacing all the freon that leaked out.

Stephanie Snyder

a year ago

Dornel was very courteous and explained everything he was doing. He knew what the problem was right away and was able to get me back up and running pretty much immediately. Excellent service!

T Pettis

10 months ago

The technician was very professional and even explained how the system works and what parts needed replacing. He was up front on cost estimate and even gave me an estimate for my gate valve to be replaced. Highly recommend KB Complete.

Eric Cook

a month ago

We had a few questions about our plumbing and he answered all of our questions and gave us some options. Great customer service!

cheryl fleming

6 months ago

Breaker box fuse replacement.
Service was great and electrician was very good. Very pleased with Service.
Cheryl F.

Dave B

2 months ago

Richard S. did good work and developed a nice rapport with me. He finished up quickly and patiently waited for me to return from an errand. He also went the extra mile with his service. Great job!

C Dugan

a year ago

KB Complete is a great company. We had a new air conditioner/furnace and water heater installed a few years back with a great finance option. They did a great job with the installation and provide us with yearly maintenance. Always professional.

Wendy Johnson

7 months ago

Had a great experience! Donovan was very kind, wore booties and a mask and was very knowledgeable! Thank you for your help!

Tami Eckenberg

a month ago

We had water in the basement. I thought it was the hot water heater but, it was the drain. I opened it myself prior to Nick arriving for the job. He looked at everything and said it was the drain. He didn't charge me either! Will continue to use KB for friendly professional work.
Ask for Nick!

Frank & Katherine Iloreta

2 years ago

We have used KB complete for many of our repairs/needs on our plaza condo and they have always provided excellent, quality services and been prompt and efficient with their work but what has stood out to me the most is the quality of people they send out to do the jobs. Our experience today with Nick was no exception. He was very kind, positive and went the extra mile to be helpful and make my day easier. And I can always tell their contract providers read notes and know what’s going on. Would highly recommend

Coach

a year ago

Rob was very professional and friendly. He determined the issue and worked efficiently to resolve the problem. I highly recommend you ask for Rob. I especially appreciate KB’s Quick response to help me out. I called at 7:30 in the morning they were here by 9:30 and I was expecting company at 12:30.

Mata Townsend

2 months ago

They were personable and efficient and speedy. Glad we called!

Carol Lyon

11 months ago

I am grateful for the work of SAM who came promptly, was polite, knowledgeable and efficient. He worked quickly and solved my problem. Thanks very much, Sam!
I also appreciate Randy who FaceTimed me to turn off the water supply last night at 11;00 and saved me from a flooded basement. Thank you!!

Darryl Jennings

a year ago

I called KB Complete, Chris came and looked to see what they would need and gave me a fair price and without me asking gave me a senior discount. Chris came the next day with a courtesy call as he was on his way. Got in got out, done. I just love when a company does exactly what they said they would do. All very professional. I highly recommend KB Complete.

Shannon Glasford

3 months ago

The ad says same day repair, but that's not true. They also aren't willing to service your AC unit if it's under five years old.

Harold Cronin

a month ago

Nick showed up on time and knew exactly what the issue was within minutes. He had our AC fixed and the house cool again quickly including answering all my questions along the way!

Anna Nedeau

3 months ago

My technician was knowledgeable and personable. He was able to get and install the part in a timely manner and let us know about the warranty. And also suggested future maintenance to coincide our solar panels being installed. I am very impressed with KC Complete. I will continue to use them and highly recommend them to others.

Kendra Davis

4 weeks ago

Explained what he was doing throughout his service. Most through service I’ve had from KB to date. Thought they had changed their checklist for tune up and service check for the a/c.

Shannon Rush

a year ago

Sam did a great job. He called once and I could not make it home in time, so he agreed to come later. Very nice and professional. Showed me how to check for my pilot light in the future. Gave me all my options and explained about what all was going on. I use KB for all my HVAC and plumbing needs. Great company.

Nick Franklin

a week ago

I love KB Complete! Manuel was great and provided me with a second opinion and peace of mind. I plan on using KB Complete for all of my HVAC, plumbing and electrical needs!!

Jessica Cole

2 months ago

A few Ups and Downs with this Company sit me in the Middle of the Road with the Quality of their Services. However, some of their Employees are truly 5 Stars. Technician Zack Dehoff performed the Startup Process for my new AC Unit and did a System Cleaning and Check on my Furnace. He was so Kind, Professional, and Knowledgeable. He has a Great Spirit and Attitude that makes him a Good Fit for this Industry. Give this Young Man a Raise, he Represents this Business very well.

Anne Rinearson

3 years ago

I was blown away by the level of customer service I received from KB Complete! We originally had KB out to bid a mini-split and they ended up FIXING the issue that was causing one room to be warmer. They were honest, upfront, and took time to explain what was going on. Of course when our condenser stopped working, they were our first call. They worked hard to identify a solution to get it up and running that day, but also explained our unit was in need of being replaced soon. They were able to schedule the job the very next day. They let my 3 year old son watch them work and made him feel like he was helping out :) They came back out to address questions we still had today (9/20/19) and took time to make sure they thoroughly inspected everything. I truly appreciate their follow through, honesty, and work ethic. I will be recommending to a friend! Thanks specifically to: Jake, Edmund, Travis, Frank and Justin for a job well done!

David Henneberg

a year ago

Donovan was great! Arrived on time, unclogged the drain, diagnosed why it occurred, made suggestions for a more permanent fix. I would recommend Donovan and KB to anyone!

Makenzie Stuck

8 months ago

KB complete is always very responsive. They really care about helping you out. Our tech, Korey was very kind, explained things well, and fixed our issue quickly.

Kathy Miller

2 months ago

Once again my husband and I were amazed at the service we got from this company. Very prompt, and courteous. They treated us like we were the only people they had to deal with. Made us feel like we were old friends. We have used this company for several years now, and will continue to call on them. Not just the service technicians but, office personnel are so polite. I have referred several times and have been told by these referrals how pleased they were also. Can't say enough! Thanks again KB Complete! You put our minds at easeOnce again KB Complete has worked for us and done it quickly and efficiently! On time and Randy was friendly and polite. Explained what he would do, replacing main house water shut off. We have complete confidence in their team. I would recommend this company highly!

Ryan Ross

a year ago

KB Complete sent Chet to our home on a day where we had a plumbing emergency. We had very significant water damage. Chet was able diagnose and fix the problem extremely efficiently. His personality and demeanor with us was really just what we needed at a very difficult time. We were very appreciative of him, very highly recommended! I will be a customer of KB Complete well into the future.

Phyllis Drews

3 months ago

Rick did a great job. Installed new kitchen faucet and replaced tub stopper. Explained what he found and what needed to be done.

Robby Hudson

6 months ago

Roman and his team were very professional. Listened to my needs and super responsive and friendly.

Sara Walkenbach

2 months ago

Jevon was friendly & helpful. We will definitely be requesting his services if we need them again.

Hank E

3 months ago

I was quoted $8,995 for the service called the diagnose what's going on with my AC, the technician calls me on his way says that since it's after 3:00 p.m. is now $249.95. so I canceled then got a call from the office for KB complete saying they would give me a credit toward some of the amount but none of this was explained to me in the very beginning so I find it very unprofessional and very predatory type practices. Would never recommend this company to anyone

Dan cain

3 months ago

They arrived on time and did a good job cleaning out the drain
I had a slight leak afterward and they came back out to check my repair.

Debbie Allen

4 months ago

We had our LG laundry tower moved from downstairs to our master bedroom upstairs. Rick did a phenomenal job he kept us informed during the full process of how things were going.Thank you for doing such a professional job and taking care of us.Robert and Debbie

Bessie B.

10 months ago

***2nd service: Called a second time because the first experience was so great! This time we had a blocked bathroom sink drain.We had Mac Lucas as our technician. He was wonderful too! Very pleasant experience and quickly fixed the issue and explained exactly what happened. Good technicians at this company. Reasonable rates and they can send us Mac anytime for any future issues we have. I highly recommend Mac and this business! ***Quick, experienced, professional! Very friendly and knowledgeable. Chris was great!

Ronald Hogue

a month ago

Did great work both were professional and obviously had years of experience.

James Davidson

7 months ago

Randall from KB complete was awesome! He was here at 8:30 on a Saturday morning pleasant as can be, professional and got our job fixed promptly!! We have had Randall before and he’s always been great! Recently we had some issues with our HVAC zoning and Jake, the HVAC manager and prior owner of KB Complete came out and spent two hours with a top installation technician going over every detail of our system and home. He couldn’t have been nicer and more thoughtful! He came up with a detailed plan and even traded me out of our air handler which was installed two years ago and provided us with a new two stage for only the price difference between our old and new unit. I thought nobody could help us and he far exceeded my expectations! Plus he is one of the nicest most polite people I’ve dealt with!! KB complete would be crazy to ever let him go!!! So impressive!

Helen F

a week ago

Our electrician Chris was absolutely amazing. He saw my vision and executed it.

Yvonne Deines

2 months ago

Nicholas was friendly and professional. He explained a lot about what could cause the a/c issue.

Emily Adcock

a year ago

Mike was great! Very pleasant, knowledgeable, quick and direct. It was a pleasure to have him help me with my electrical needs!

Gina Lawrence

11 months ago

We have been customers of KB Complete since 2014 and have always been satisfied with the completed repairs and the personnel. Jevon was no exception. He completed our electrical repairs in a timely, professional and friendly manner. As has been our previous experiences, everyone from the office staff, scheduling, and technicians is knowledgeable, professional, and courteous. We greatly appreciate the service we received.

Ronald Burns

a year ago

Had a plumbing emergency with a hole in a pipe. Called 4 companies, KC Complete was the only one that had a tech call back, in just 10 minutes.
Sam did a great job, was professional and polite...took him away fr dinner with his fiancee even. Cannot recommend enough!!!

Steven Belcher

a month ago

I can not say enough above Jevon he arrived early was waiting for me as I pulled up and parked he rapidly safely moved to meet at the front door we then got to our condo door and he patiently waited till I could leash our dog the I showed him the work and he was through and worked top notch ! He found our outlet problem quickly and installed then very nicely ! Thank you

Caleb Johnson

5 months ago

Michael was professional and straightforward. Offered ways to save money in the future. Reasonable pricing

Zach O'Bea

6 months ago

Very prompt, friendly and professional service, good communication. Donovan and Patrick were both very thorough and friendly.

Amanda OBrien

a year ago

Satisfied with our experience. They replaced all the cast iron drains in our house (1 story on a crawl space). Competitive bid - don’t get me wrong, it was expensive, but reasonable given the scale of the project. They returned when we found an issue a couple months later, quickly and without charging us a service call. From initial bid through installation and repair, everyone we worked with was courteous and professional.

Apollo Hernandez

3 months ago

Dylan called to let me know he was 30 minutes out. He showed up on time, installed quickly and even found and fixed a potentially dangerous fried wire in our panel box. I will sleep better tonight thanks to the fan above my bed and comfort in knowing our house is safer while we sleep.

Diane Burdis

a year ago

I have been a customer for 30 years. KB Complete has always been reliable, professional, honest, fair and trustworthy. Years ago as a single woman I could always trust their assessment and their work. Never took advantage when I didn't know what the problem or fix was....grateful.

Gary Hines

a month ago

Justin Hawkins is a fantastic tech!!
Professional and he explained everything he was doing. Justin is very personable. A wonderful asset for the KB business.

James Kei

a year ago

Donovan came out for KB and got us checked out. Ran the auger first then camera. unfortunately looks like we have bigger fish to fry, but he did what he could and we'll have to cross the bigger bridge when we get to it. other than that, I have used KB before for another service and that's why I went with them again. Professional and they do good work. Thank you all.

Wes Hercules

2 years ago

Very professional did a complete job and gave me the results. Everything is working great as it should after only one year. We are happy with KB except when sold our system we were told the first 2 checkups were free with a free air filter we did get the air filter free with the first check up after calling in as the policy changed. So I purchased 3 mere 13 filters online for what one cost from KB. I will schedule the next checkup for December soon.

Joe Beullens

3 weeks ago

I always appreciate how quickly KB comes out when we call needing something. Pat did a great job installing our new hot water heater.

Michael Elliott

4 weeks ago

Website says “24/7” emergency service. Called and spent 10 minutes giving them all my info only for them to say they don’t operate after 7pm on a Sunday and next opening in TWO days. What do they think “24/7” means??? Wasting my time when we needed assistance. False advertising.

Ashley From KC

5 months ago

KB complete is very professional, responsive, and punctual. Rusty, Zach, and Alex in particular are great to work with.

Adeoye Saheed

5 months ago

The two technicians that performed the job were very professional and on time. They also provided support regarding payment so we go the most affordable payment with top quality services. They spent less time than I expected as well. Will totally use them again.

Valerie Fetters

2 weeks ago

We appreciated the honest help with our tankless water heater as well as tips to keep things running smoothly going forward. If we have any further issues we would not hesitate to call again. Highly recommend.

Claire Hendrix

a month ago

Derek was wonderful to work with. He kept me informed on everything. Thanks to him my unit is working again.

Marsha Garrett

a week ago

Price was too high for service performed but we had a very friendly and professional technician

Chris Hill

5 months ago

Came out same day on a Saturday and got our furnace going fast. Had parts on truck to complete job. Very pleased with the work that was completed.

Bryan H

a year ago

Will definitely be using them again for future plumbing needs. They were able to come out after hours, and the time the dispatcher gave me was the time the technician said he’d be there, and he showed up on time! I had been struggling with getting a technician from other companies all day but they were there fast. Alex was friendly and helpful and took care of the issue fast.

David Grauel

5 months ago

Sam is the person you want working on your plumbing issues. His explanation of exactly what he is doing and why is why we will call again and ask for him. 20 star rating out of 10.

Elizabeth Freise

2 years ago

We needed to get some complicated work done on our HVAC on our old house. KB had the best bid but they were also the nicest! Our tech was Darnel and he did such a good job explaining how the system worked and how they’d fix it, answered all our questions, and then did the job well and fast. Would definitely recommend!!

Cass Sullivan

3 months ago

The service was quick and well done. I was very happy with the result z

Katherine Abraham

6 months ago

The team at KB is always top knotch. Philip identified and fixed our squealing pipes and lack of hot water pressure to the kitchen quickly and easily. He was very kind and professional as well.We also had Jacob here to do our annual furnace service. He was fast and efficient, very knowledgeable and very nice and professional.KB is our go to for anything in their wheelhouse. Thanks, Philip and Jacob!

Patrick Chapman II

a month ago

Here are my notes I hope they are helpful.Gave me another resume to fill out, which asked for previous pay. They actually read the first resume and made references to it.Talked with Sparky and JJ, both are great sales men. I get a little under 1/5th in pay after parts, which leaves some with 6 figure paychecks. Every job is to leave 3 options for work worth doing at the site. Selling surge protectors seems to be a strong idea, will probably do that myself at a likely lower price when I go into business. (and install one in my house.) Maybe steal the pay idea as well but change it to affect company profits instead of price, if possible. (Would need a computer program for that.)Online showed both positive and negative reviews on pricing. Ambushed employee after interview and job seemed ok from that angle.Need to leave review about how pay is done. Based on reviews it sounds like it charges customers lot's due to pay system, but I never saw the pay book to be sure. As long as work done properly is by skilled people trying to do a good job then this is good.Mentioned that I report issues up chain of command eventually to city officials if issues persist, never really heard back from them after. But boy was it a fun interview, better than any HR I've ever talked to.Rating for customer view based on what little is known and negative reviews showing people without the electrical (or social) skill needed. To be specific -1 price, -1 price but not all skilled (based on other reviews) From the employee side this is possibly a 4 or maybe even rare 5 star job.

Aaron Mabon

a year ago

I had a new system put in my house 2/26/16.This was a very professionally done installation. I used to be an electrician and I know when someone takes pride in their work. Chris and Edmund really take pride in the work they do, because they were very prudent on the job. I would recommend this KB Complete Company to anyone I come in contact with. Keep upthe outstanding work. Aaron

Darrell Condon

2 months ago

They fixed the air conditioner. It was bit expensive but now it works. The technician was prompt and coutrious, and answered my questions.

Jo Ann Cooper

9 months ago

He was awesome,such good customer service. And personality, friendly. And the lady that took my call. I thank God it was very 🥶. The nice lady all so helped me get the time right because I was working. Thank you all.

Cordell Crawford

3 months ago

Derek Arriaza was very professional, friendly and knowledgeable. Very competent and provided comfort that we were going to resolve my issue immediately. Thanks Derek for going to the extra mile!

lashandra wade

6 months ago

Our tech, Mr. FIRL, Was very considerate and all knowing! He stayed with us, diagnosed, and even went to get the parts needed to fix the situation. He offered us payment options to suit our lifestyle. Even after the install was complete, he verified everything was in Supreme working order before the winter weather hits. We are very grateful 🙏 to KB Complete Plumbing, Heating, and Air Conditioning LLC, for their wonderful integrity and their ability to keep us at ease during trying times! Thank you, for such amazing service. We are glad to have found such an outstanding company for all of our future needs! 😀 Stay blessed 🙌

Kyle Babb

2 years ago

I am currently a HVAC student and one of my in laws called and asked me to check the vent coming off her water heater because of the cost she was quoted to have it replaced. The pipe was rusted out she had KB Complete come out and they quoted her $1200.00 dollars to replace a rusted 6 inch single wall vent pipe that was 3 ft long. She is older and on a fixed budget and I told her that the price was ridiculous. I went and bought the pipe for $30.00 dollars and it took me 20 minutes to replace. Even with material markup and cost of labor, the quote should have been nowhere near $1200.00. Needless to say, she will not be calling KB Complete in the future due to their price gouging. Make sure you get multiple quotes before paying for their services!

Eve B (Nanipants)

2 weeks ago

Kevin and Randall were sent to replace the old copper plumbing under the kitchen sink to prepaid for new dishwasher install. They did an outstanding job. Then I mentioned the AC was making a weird noise Kevin took a look at it analyzed the problem and was able to correct the situation. So nice to have a FULL Service team.Thanks KB COMPLETE

Alysha Jackson

a week ago

We had a warranty issue with our Lennox AC, Kylar explained the situation (with news he knew was upsetting) and then handled it as expediently as he could. Matt and Logan did a great job with the replacement and answered all my additional questions.

Helene Willis

a year ago

Rob arrived within an hour of our call, he was very professional and friendly, he was able to quickly assess the problem and explain it to my husband and I and recommend options for fixing the problem. He also recommended remittance for the type of water damage we'd sustained and was able to recommend some companies to use. He performed the repair we required and left the area both functional and clean. I will certainly use this company again!

Nina Gutierrez

3 months ago

I am very please with the plumbing Technician work.. He’s work came out prefect, I’m so happy that I called you guys for help. Look forward to working with you guys in the future.

John Brown

11 months ago

Jevon @ KB Complete did a really good job. He quickly found some user error, identified other steps that could be taken to get/keep my home investment and family safe. Very professional and personable. Explained everything in easy to understand terms. I'd highly recommend!

Thorin Miley

7 months ago

Technician was first rate! New system installed by KB had developed an odd noise on the furnace when staging up. Problem was quickly identified and corrected (duct strap issue) and a 5 wire adapter was also installed to enable my Nest thermostat. Very satisfied with KB as my HVAC / plumbing services company. Recommend.

Kimmer O

3 months ago

Nick was communicative and let us know he was on his way. Mary had called earlier in the day regarding scheduling to let us know we were in the rotation and it would be sometime mid-afternoon. After hearing the issues and describing the running/but no cooling, he quickly thought he knew what it could be. Verified it, repaired it, and we are now enjoying cool AC. Nick was very kind, customer focused, respectful and patient with our comments/questions, despite having a line-up of other customers’ problems yet to potentially solve the rest of his stacked day. Thank You Nick and KB Complete!

Ephrem the Syrian

a month ago

Hello my name is Jeremy and I had George come in and fix my 3 ceiling light fixtures. He was very professional, courteous and a pleasure to work with. He was able to fix everything without issues! I am very satisfied.

David Pfeuffer

2 weeks ago

Our AC unit wasn’t working. KB was able to come out and help within 24 hours. Quick diagnosis and fix. Professional, good price.

Jonathan Mowrey

a week ago

Price was competitive/reasonable, and service has been fantastic. Friendly, informative staff. Very helpful now with multiple issues. Will be using them for all our major AC, plumbing abs electric stuff!

Quentin Coates

4 months ago

Alex was very professional and helpful with our A/C unit repair. He was more than willing to look at other issues with our house and also gave me some tips with better A/C efficiency. I would definitely prefer to have him out for our next service!

Juan Houston

2 months ago

The technician Manuel was very personable very informative and told me exactly what the issue was with my AC unit. This was very refreshing as the prior company didn't come close to what he told me

Ryan Malec

2 months ago

Nicholas was great. AC went down on Sunday evening and he was here within an hour. Had everything fixed in 30 minutes. Great service from KB, once again.

Pam Best

a month ago

Air conditioner quit working. Derek Arriaza, who was assigned to the job was on time. He listened to my concerns on cooling system and asked questions to clarify. After checking over entire furnace/ac/filter system, he found problem with starting capacitor and relay on air conditioner and fixed it. Thorough job and addressed my concerns. Will be working with this company in the future for air conditioner . Hope to work with Derek again.

Tim C (foamyguy)

a year ago

JJ showed up when they said they would. Diagnosed multiple issues, detailed the findings with us and gave options to fix. They were able to fix all issues as well as add a new outlet in a spot that didn't previously have one. Carried out some other general fixes and upgrades in the breaker box. Great Service! Will call them again next time we need any electrical.

Gina Lawrence

5 days ago

We have been a KB Complete customer for several years. Anthony Farris completed our AC tune-up today. Anthony was friendly, courteous, and professional. Thank you for a job well done.

Stacy Higgins

a year ago

Darnell checked all the parts out and gave us guidance on how to maintain our mini-split for optimum performance. He only charged us the minimum and explained what we could do ourselves rather than having him add extra charges for things we are capable of doing. He was professional, efficient, and super helpful.

Doug Repp

4 years ago

I have been using KB Complete for my plumbing and HVAC needs for years and have always been fully satisfied. Yesterday (08/05/2019) they truly did a terrific job. The repair was a simple clearing of a backed-up drain line and the work was done quickly and completely correct the first time. What really impressed me, though, was how responsive the company was to my service request.I called their customer service line at about 12:30pm yesterday to request a service call, thinking that they would be able to make it by sometime this week, which would have been perfectly acceptable to me. KB Complete was actually able to schedule a technician for the same afternoon, and the technician arrived exactly as scheduled. Aaron took care of the problem right away and had my drain line working great in just minutes. He left absolutely no mess behind either.This is why I use and recommend KB Complete. Great customer service, reliable and effective technicians and fair pricing.

Jarrett Rule

2 months ago

Nick was amazing! Very honest and explained everything very well. Great customer service and super nice guy.Thank you

Nic Bruns

3 weeks ago

Very professional and knowledgeable as well as experienced. Will always recommend kb complete bc of the quality and value of the service.

Dana Richardson

6 months ago

I am very appreciative of the service I received today, which was replacing my main waterline.The technique they applied was not nearly as invasive as I thought it would be.They all were professional, friendly, andaccommodated my wishes and answered all of my questions. They arrived on time and completed the job in a timely manner. I will definitely use them for future projects!Thank you so much!

krista s

a week ago

Jevon is awesome. He’s kind communicative and knows his stuff!

Taylor Finklea

7 months ago

Service was great and fairly priced. They were here less than 24 hours after calling. We will continue to use them for our hvac needs

Jeff Robinson

9 months ago

Randy was fantastic to work with. He came to our house last week during a drain router call and identified the issue quickly and presented a couple ways to handle the problem. His solution was on point, cost effective, and provided detailed knowledge of how to proceed. He was prompt, professional, and customer oriented. Which was why I agreed to his bid to come back today and do the drain replacement he recommended. He and his coworker Kevin were here today to replace a drain line from my washer, tie into our dishwasher, and the down the sink line which connects to our main. They were courteous, professional, and respectful of our home. We had some rain today and they were sure to lay down tarps & weat shoe covers to prevent mud or dirt getting into our home. They removed the old drain, replaced with a better quality product, and took all the old scrap with them. Definitely a positive solid experience. Great team.

Steve Dixon

4 weeks ago

Very professional and conscientious work.
They made our coping with this unexpected mess and issue a bit easier.

Dale Hammontree

3 months ago

Kyle was pleasant and got the repair done quickly. Very happy with his work.

Bryan Swartz

a month ago

8 or so months ago KB installed a mini split into my home in Prairie Village. The staff was excellent, professional, and timely. The prices were fair. The mini split keeps the nursery that my daughter will grow up in cool. I highly recommend their services to anyone and everyone.

Greg Geckles

a year ago

KB Complete installed a new HVAC system for me on Monday. The installation was very clean and done well. We sent an email last night after noticing a non-emergency issue and a technician was at our house at 8:30 to trouble shoot it and reconfigure our new Wi-Fi thermostat to solve it. Firl was very professional and pleasant. If you need any HVAC work I highly recommend KB Complete!

Nancy Yoke

3 weeks ago

Very pleased with service and Justin was pleasant, professional and on time. Definitely recommend!

J Nickell

7 months ago

John was Super helpful on the phone, it helped get us heat until Korey could arrive on Saturday to finish getting everything all right ! My second positive experience with KB Complete !

Terry Flynn

6 months ago

Jon was thorough in his explanation of our furnace issues & took the time to be sure our safety was #1. Appreciate his preofessional yet friendly demeanor!

Billie Thompson

2 months ago

Dylan was on time and notified me on approximate time of arrival. Dylan was very personable and noted pricing before work being completed. I retired from law enforcement after 35 years of service. I appreciated Dylan’s professionalism.

Megan Little

2 years ago

We had 3 companies come so bids for a new furnace, humidifier, and air scrubber. The salesman, Dillon was great. I accidentally scheduled two bids at the same time and Dillon was gracious to reschedule later in the week. When he came to look at our equipment the process was relatively quick (compared with another company that took 3 hours!). He listened to what we needed/ wanted and did not try to sell us extra stuff or a higher grade furnace that wasn't really needed in our home. They got us in with in a week of when we signed the contract, and we're prompt and professional with the install. To top it off, today when I got home from work there was a thank you gift of a box of fresh baked cookies and a couple coffee mugs to go with them. I will share the cookies since I am gluten free, but it was such a wonderful surprise. I would hire KB again in a heartbeat.

Kara Philips

6 months ago

Sam was great. Very friendly and knowledgeable. He let me know what was going on with my sump pump and gave me options on how to proceed. He was able to complete the job in a timely manner.

Fraser Muir

4 months ago

Alex was extremely professional polite and courteous.
Way beyond his years.
Price was higher than I expected, but that is out of Alex's control.
If you call KB bad get Alex you are in good hands.

Michael Epstein

a year ago

K.B. Complete is always on time, clean and gets the job done. All the service people are great. I truly appreciate their expertise. Now, for my words, Manuel and underling, were great. Explained every step and cost and was finished quickly. Tip: Don't be afraid to tell someone what a service costs, look them straight in the eye and say it. It only hurts for a moment. Great job.

Michele Williams

4 years ago

I’ve used KB Complete for all my service needs for 20 years. Exceptional service and reliability. When I came home to an inside temperature of 84 degrees last night I knew I was in trouble - no A/C in a 100 degree heat wave! KB came out within an hour and was able to repair my unit in no time. The service professional, Andre, was courteous, friendly and knowledgeable. I am so grateful to Andre and KB Complete for their excellent service!

Rudy Bonnstetter

11 months ago

I was very pleased with KB. They were easy to schedule and upfront with their pricing. I was very pleased working with Dylan Franklin. He was the electrician I worked with and he was experienced and did a great walking me through everything.

Rick Brehm

2 years ago

I had three other companies tell me that I was going to need a new sewer line, which was going to cost $10,000 or more. I'm very glad we called KB Complete. They charged me $240 to clean the line and said it looked fine. They have definitely earned my repeat business and I will be referring them to everyone I know. Their honesty and integrity is very much appreciated and I recommend them to everyone.

Karen Kotzman

3 months ago

Thanks for your expert service today, Mike. You walked us through the issues and identified some safety items in terms we could understand. Our lights are working again, and we will see you on Tuesday to update our 40+ year old panel to remove corrosion and make it safer.

Remi Bermudez

4 months ago

They were very professional and courteous. I would recommend.

Kelcey Burnette

a year ago

Michael was very knowledgeable and transparent about necessary improvements to our home’s breaker box as well as thorough in the pricing options that we could choose from. He was kind to talk to and open to answering questions as he was working.

Katie Wulff

6 days ago

Prompt attention to our needs. Explained the issue and resolutions clearly. Would have back again.

Katherine Carter

2 months ago

I always count on the knowledge, reliability and professionalism of KB Complete. They explain options, clarify/re-cap the work and keep a thorough history knowing you and your home

Dennis Collins

3 weeks ago

Firl installed a condensate pump on my HVAC system.He explained the options I had to fix my leaking drain. He completed the job in a timely manner, and I am very pleased with the outcome

Jeffry Holbert

6 months ago

Exceptional Service!!I experienced what I would call an electrical emergency. I contacted KB told them the issue I was having and had a service technician at my home same day. The technician arrived within less than an hour of my original call. Dylan Franklin did an exceptional job diagnosing the issue as well as fixing the issue at a very reasonable price.

Robert Barrientos

2 weeks ago

They have new owners, who do not understand relationship development with their prime customers. We have purchased our ACH systems and water heater from them over the past years and have their yearly service plan for the past 7 years. I would consider myself a prime customer in any other business. But, I have noticed that under new owners , that our relationship is thrown out the window;;when I needed to schedule an emergency repair or schedule my bi-yearly maintenance. Please make sure to shop around for any HVC EQUIPMENT OR REPAIRS before you call KB COMPLETE.

Jeff Turner

3 years ago

Great experience with KB Complete. I called them to fix an outdoor plumbing issue and they quoted me a fair price upfront. They were free and available to come fix my issue within the next couple of hours. Fabian did an excellent job and was very efficient while keeping me updated throughout the process. I will definitely be using KB Complete in the future. Thanks again!

James Driscoll

2 months ago

Dylan is Very respectful and knowledgeable gentlemen. Would refer kb to anyone that asksDylan came back out today and did an awesome job. Great company

Jordan Smith

a month ago

Alex was extremely professional, an expert at his craft, explained the benefits and long-term cost savings of upgrading to certain systems & took the time to answer my questions and explain what he was doing so i could understand how the furnace system works. Would recommend to everyone. Ask for Alex!

Rebecca Rodriguez

a week ago

Helped me out with replacing switchs originally and helped me out now with whole electrical system. Would recommend to my friends!

Lindsay McMullen

6 months ago

Nick was very friendly, honest, informative and helped get our heat running again. Showed up first thing to help get us heated again after a night of no heat.He also made sure my family and I were safe to be in the house after our gas was turned off via gas company bc of our hvac system and water heater having read as a possible leak.I’m so appreciative of His service and KB heating and cooling. Thank you!

Linda Houghtaling

2 weeks ago

Pat and Kevin were so helpful and definitely went the extra mile to make sure they provided great service. I highly recommend KB.

Sensei Jenny

a year ago

Rob was polite and professional and did a great job. I had another plumbing company out a couple of days prior, and they gave up after getting the auger stuck a couple of times and recommended getting a whole new sewer line for 16 or 17k. I explained what the other plumber told me, and Rob listened to everything, made his recommendation, and got to work. He augured the main sewer line twice, using the camera in between runs, and was able to get it open. He was very good about explaining everything and made recommendations to help keep the line open. Thank you, Rob, for getting things flowing again!

Johnnie Tabron

3 months ago

Very knowledgeable and very respectful to my home. Friendly and cleaned up and made sure everything was working properly before he left. Your previous owner recommended this company. Will be using in the future.

Lesa Palmer

4 months ago

Even though KB estimate was more than two other companies I received quotes from, I decided to use their services. Their service representative Dylan was very customer friendly, all about business and personable. He won me over especially when he stated he and his company want to do the job right the first time. That is my model as well.

Timothy Doorn

2 months ago

Came to clear a clog after they left I went down and looked clog wasn't cleared nor did they even run the snake in the right place my wife said they put it in the floor drain not the clean out

Chaz Broome

a month ago

We had sewer smell. We have had this smell off/on for 3yrs. Always worse in the summer. We called our regular service company and told us to call sewer/septic company. Called another plumber the neighbor recommended and they told us the same thing...said they can't help us! Then we called KB Complete and Chris Leon came out and spent about an hour trying to find the source of the smell. No luck and NO CHARGE. He then came back with a supervisor and they dug deeper and concluded they had it. They gave us a quote, we agreed to the pricing, and they started ordering parts, etc. They came back in couple of days and started. So 2 trips to the house initially, total of about 2hrs, and no charge!! It was a major upgrade of existing 60yr old cast iron pipe stacks. Very very expensive repair. Done quickly and with numerous master plumbers involved and Nick Nemeth the supervisor always involved and on the front line. It looks great after 1.5days of repairs and NO MORE SMELL!! TY ALL SOOOOO MUCH! We will recommend KB to all we know.

Ken Walker

5 days ago

Within less than 24 hours of my initial call, I had a service call. Derek was smart, efficient, and very polite.

Rushi Patel

a month ago

I called KB Complete for heater repair in October last year. The gas heater was functional on the outside unit and no hot air was being blown inside the building.The technician recommended replacing a 5HP Blower motor for $3500 plus labor and tax.I used a different company and got it running for $100 for a new belt plus labor and tax.Can’t believe how unethically this company functions.

Kyrasmomma

2 months ago

The rep was amazing and super knowledgeable. He was kind and provided wonderful feedback.

Aime Marsh

a month ago

Zachary was very professional, knowledgeable, and courteous. We would ask for him again in the future.

Lisa Grayson

2 months ago

Nick sis a great job on my air conditioner pump. He was very explanatory and polite. I really enjoyed working with Nick.

Shelly Murphy

a year ago

It’s a dirty job but somebody has got to do it—-and I’m glad it was Chris. Awaken to a flooded toilet and water everywhere—KB Complete delivered same day service through Chris. With a call in advance to let me know he was on the way, Chris arrived, assessed the issue, asked questions and educated me along the way. What was an emergency to me was a minor fix to Chris—which calmed me. Friendly, fast, personable and knowledgeable are attributes I can appreciate in a repairman. Thanks again Chris!

Jake Laptad

11 months ago

Zack did a great job! He was professional and an all around great guy. He walked me through the HVAC maintenance steps he was performing and also gave me advice on items I could do to keep it running well year round. We keep our house at 69 and it was warming up to 78 during the hot days. Since he worked on it, it has stayed around 69 all day. We signed up for the program would definitely recommend using KB Complete!

Michelle Stanford Kerr

a day ago

Workers were responsible, reliable, friendly and doing great work on a variety of projects in the house. Would highly recommend the team! Thanks Guys

Dan Hoskins

4 months ago

Derek was very professional and knowledgeable and answered all the questions I had. I will definitely be using Kb Complete again.

Nancy M

a week ago

We had a humidifier system installed today by Manuel and Alexander. We were very pleased with their service.Very professional, knowledgeable, polite and friendly technicians. They called to advise their expected arrival time, were here on time and finished the job in a timely manner.We highly recommend KB Complete

Karen Sawyer

5 days ago

Phil was very cordial and went out of his way to be accommodating. He checked to make sure the sump pump and water heater were operating properly. That is appreciated.

Trenton Vaughn

11 months ago

Dylan Franklin did a great job! He was very knowledgeable and professional! He also did a great job getting me a quote for a future job! Thank You!

Gabby Krump

4 months ago

We need a checkup and they came out fast to give me an estimate. Very professional.

James Wooten

4 months ago

Great service, quality work, and reasonable pricing, can't say enough good things about this company. Will definitely be using them for all my future needs.

Bill Maslak

a year ago

Bill did an excellent job. Was very easy to work with and answered all my questions. Very professional and you can put your trust in K&B. Job well done!

Lorenzo Castaneda

a month ago

Jevon was very knowledgeable and polite. He answered all of my questions and addressed my concerns.

sharon smith

9 months ago

Kevin was polite, knowledgeable and professional, he explained things to me, and wasn't pushy. Delightful man to work with. Although it was more costly, than I anticipated, some extra things needed to be updated. Great man great work!!

duwayne moore

5 months ago

Women beware. This company price gouges women. Our furnace went out Friday and I had my wife call someone to get it fixed. She called kb and the guy came out and told her it would be 1568 to fix the motor. I tell her no and she's charged 90 bucks for the guy coming out. I then call someone and have them come out with me being home and th gives a quote of 370. He goes and gets the part and it took him all of 10 minutes to put the part in. There is no way that one company can quote 1568 to a woman and another quote 370. This shows that kb is ripping customers off that are dumb enough to use them

Ronschall Love

a month ago

We've been with this company for about 4 years now and we are always pleased with the quality of service we get from the office staff on down to the technicians. They always leave us feeling satisfied. Thank you so much for taking care of our family!

Shelly Miller

2 months ago

Very professional and thorough. Phillip and Nick were great. I will be using KB Complete from now on.

Paul C

a year ago

KB Complete came to service two air conditioners after one of the A Coils froze over. The technician was professional and friendly. He added 4 pounds of R410A to one unit, and 2 to the other unit, at $70 per pound.The technician checked one system for leaks, he said he checks any time he adds more than 2 pounds of refrigerant. He removed the condensation drain line to hold the R410A Leak Detector up to the condensate discharge elbow. He did not reconnect the condensate drain line. The AC ran for 3 days without having the condensate drain line connected, which filled the catch pan under the furnace with ~8 gallons of water in the attic, above 2 floors of finished living space. I happened to see that the attic light was on and went up to turn it off and found the flooded catch pan before it leaked through to the living space. I reconnected the condensate drain line, set up a fan, and called KB that night. I did not get an answer. I called the next morning, which was a Saturday. They sent out a technician a few hours later to drain the catch pan. The second technician was also friendly and professional. He cleaned both of the AC coils at the compressors, something the first technician did not do as part of the servicing of the units. Everyone with KB was friendly and professional, and scheduling and payment was smooth. I spent a few hours of my Saturday at home because of the oversight. If I hadn't had this experience, I would probably use them again. Their services are not cheap. I paid $420 for 6 pounds of R410A. You can get 25 pounds of R410A from Grainger for $428, and much cheaper wholesale, although I have not shopped around to see if other HVAC companies charge significantly less than $70 per pound. I was charged $89 for the technician trip fee to show up, $151 for the 'government handling fee' for the refrigerant, and a $99 diagnostic charge 'for HVAC - had to get out the meter.' My total bill for servicing two air conditioners and adding 6 pounds of R410A came to $771. If I had only had one AC serviced and added 3 pounds, the bill would have been $404 before any 'government handling fee' had been added. Update: After posting this review, I was contacted by KB Complete. They apologized and seemed to be genuinely upset by my experience. They offered to come out a third time to check on why the high-water float-switch in my catch pan did not shut off the air conditioner. They sent a card with a partial refund. They do seem to care and want my business in the future.

Michael Johnson

a month ago

Roger did a very complete checkout and assessment of my HVAC system. He was very knowledgeable and has a great personality.

joyce seager

11 months ago

Randy was very good. Not only did he replace the garbage disposal but did a great job replacing all the messed up pipes. Job well done!

Deborah Petersen

7 months ago

Rob Quisenberry arrived and prepared me for the worst case and delivered the best case. Prompt, courteous, and efficient. KB Complete (who also installed my A/C) is my go-to company!

Norma Turner

7 months ago

Kyle did an amazing job on Christmas Eve. Kyle was able to detect the plumbing issue and provided a solution and pricing. Job finished quickly. Also offered to schedule us with restoration services to make sure we don't need any additional work.

Paul Davis

7 months ago

John and Alex came to my home. Both were very professional, thorough and friendly. Explained options and goals to me so I could understand. They are both excellent employees of your company. The best service. Thank you so much, Paul.

Daniel Gutierrez

2 months ago

I would put zero stars if possible. The technician was dishonest and completely wrong in the diagnosis and what he told me versus what he wrote down on an inflated estimate of $6k and nothing of what my system needed. The system was only 1.5 lbs low, (he stated it was bone dry) and the leaks were at 2 valves that were loose and easily hand tightened( he tried to fake other leaks be intentionally setting off his sniffer). He wrote down I needed an entirely new coil add 6lbs of refrigerant. He expressed that I was completely out of refrigerant and had multiple leaks. Still had the audacity to charge me $174 for minor repairs he did absolutely nothing.I do not appreciate being lied to and fabricated faults to cost me thousands when it was just a simple charge and maintenance. Horrible experience would never recommend.

Eileen Curran

9 months ago

Firl came out sooner than expected and was very nice and knowledgeable. He found the few trouble spots and fixed them before he left. He suggested a good maintenance plan and his charge for the day was quite reasonable. I am very happy and will call KB Complete again.

Lani Matney

2 weeks ago

Sam was so nice to work with! KB Complete helped us put in a new outdoor water line within two days of contacting them. Great experience working with them!!

Melanie Johnston

5 months ago

The $49 online promotion is misleading. KB Would not agree to match a competitor price for $79 drain cleaning. The price was $150. Therefor I did not hire to do the cleaning.When the service plumber called to ask the owner if he could match the price the owner informed him not only no but he needed to get to his sons home to do a repair! I will not recommend this company!

Janice Giltner

a week ago

Called for a second opinion and estimate. I was impressed with John and his attitude and knowledge. I will be calling to schedule an appointment for repair work.

David Barger

a month ago

Called on Saturday and set a Monday appointment. Sam showed up on time and showed me what needed done. 30 minutes later the house is safe from kitchen sink emergencies. Thanks KB

Lorie Drees

5 months ago

I had technician Firl, he was great! I am a first time customer with KB Complete. They have a customer for life now.

Ron Graham

a month ago

Randall was very pleasant, professional and extremely knowledgeable in completing the work I needed done. I am very, very satisfied. I am totally happy that I contacted KB Complete Plumbing.I will definitely use this company again (and hopefully Randall) if the situation arises.

Hannah Kaloupek

2 years ago

KB Complete is always super helpful! I have a very old house that they have helped out with tremendous amounts of work on to get it to almost brand new! Donovan is great… he is quick, efficient, and explains everything in detail. Thank you, KB Complete!

Kenny Yates

a year ago

I’d highly recommend KB Complete for your electrical needs. They were a pleasure to interact with, they took the time to show and explain what they were finding and planning to do, and they even stayed late to do the job. I’ll definitely be a returning customer.

Chelsea Moore

2 months ago

Sam was excellent with walking me through how everything worked and even helped with a water pressure issue that I thought was due to faucets. I'll always give KB Complete a call before anyone else!

Karen Strohm

9 months ago

We were in need of a new water heater. They came out to give us an estimate but.... when I called, they didn't bother to tell me there was an $89 fee to come look. I had to pay that unexpectedly and then on top of that, they were much higher than who I finally chose. They were trying to add on a bunch of other stuff that come to find out, I DIDN'T NEED WHAT THEY WERE SAYING! Never again...

Tammy Hydeman

a year ago

The installer, Kevin, was very knowledgeable and kind. Husband said he was awesome. KB Complete is our go to plumbing/heating and cooling/business; A terrific family owned and operated business! Our adult kids use them too! You won't be sorry. KB Complete is a solid company and it shows!

Rose Augustus

a month ago

Manny did a great job. He explained everything to me and got my AC up and running in no time.

Brian Hamrick

6 months ago

Rick was very friendly, prompt and thorough. We always get good service from K&B!

Teresa Purnell

2 years ago

Kevin was very friendly and respectful. My husband began to tell Kevin about how the faucet defeated him. 🤦🏾‍♂️ Kevin checked it out and got straight to work. After he finished. Kevin went a step further giving us pointers and advice on how to maintain our new faucet. It looks great! 🤗🤗 Thank you Kevin. My husband and I appreciate your hard work. Thank you, KB for hiring Kevin. He is an excellent choice and hopefully a great asset to your company.

Ari C

2 years ago

Andre did a amazing job very nice guy! He explained everything to me and im clueless to it all. fixed my heater very quickly Definitely the best interaction with a tech from this company! I would highly recommend getting him if you need something serviced!

John Lalumondier

2 weeks ago

With a smoke test they were able to resolve the issue. I had 4 other plumber visits trying to troubleshoot the issue.

Four Five

4 months ago

Very satisfied with diagnosis! Great service!! Thank you for detailed explanation of the issue!!

Pamela Harshaw

a week ago

Robert quisenberry came in and was very polite always put protective feet wear on. Did the job very fast and efficient.

Jason Mendenhall

3 months ago

Kyle was our technician, he was very friendly and professional. He did an outstanding job and went over everything before starting.

Yolanda B

3 weeks ago

Thank you so much. We are in the process of discussing a contract.

Hasani Bakari

a month ago

Rep was knowledgeable and informative. Planned, work. Gave a favorable estimate of work. Will use this company again.

Shirley Sauerwin

3 months ago

Dylan changed my bad smoke detector and fuses. Very nice and thorough.

Edward Kerr

2 months ago

Kevin is a total all-star. He had Rick with him as well today and they were both great.

sandy zalewski

9 months ago

Plumbers arrived within a half hour after appointment request. They immediately solved the problem efficiently with no mess at all. I would highly recommend KB Plumbing for its excellent service, promptness and efficiency .

Chellie Powers

a year ago

Rob was prompt, polite, thorough, and informative. He made sure that the job was done right and was professional! He was respectful and explained every detail as he did the job. He made recommendations, and gave helpful tips about maintenance. My dog even loved him! Highly recommend KB complete plumbing company!

JJ Shackelford

a year ago

Cleared the clog, was very knowledgeable and helpful and explained and let me see on the camera that drain was cleared all the way to the municipal sewer line which I greatly appreciate. Hoping not to have another plumbing emergency, but if I do I will call KBcomplete again

Kristy Skalick

4 months ago

He was on time and very professional. I felt comfortable having him here to fix my plumbing.

Eriko Her

2 years ago

Our technician, Rob, did an amazing job. He was polite and respectful. I asked if he needed to use our garage to bring his tools in and he stated that he’d prefer to use our back door. Because he didn’t want to get our house dirty. He was also respectful of our dog and made care to close our gates! An overall friendly and knowledgeable person.

Susan Speck

6 months ago

Mike and Todd confirmed that I had a burned and melted wall box, plug & outlet. That is what I thought. Box taken out, replaced and rewired by Todd. Mike did some re-wiring, removed the old cord/cable and the new plug for the kiln. He also replaced a fuse. This took about an hour, maybe an hour and a half. Before they left we fired up the kiln and it worked. I’m pleased

Alan Hack

a month ago

Derek was very helpful, and thorough, double and tripple checked for leaks. Very professional and extremely informative. I feel I got my money's worth from him, in information alone. The company seems quick to respond, and based on my experience with Derek, not out to get you.

Tarsha Richardson

2 weeks ago

The tech arrive early, like I needed and work was completely done, excellent job!

Diney Uhlig

a month ago

My air conditioner went out on me and Logan From KB Complete was the serviceman who did the diagnostic check on the system. He was friendly, and knowledgeable and was excellent at explaining my problem to me. He was prompt and went out of his way to adjust me into his schedule.

Marilyn Richardson

a month ago

Kyle was amazing. Made the diagnosis quickly but was willing to call for another opinion. Gave me so much information! Well be calling for him again.

Janis Hickman

a year ago

We had a long list of items for KB to quote. Nick was thorough, taking pictures, asking specific questions so he could give me the most accurate information/quote. After we received the quotes, he made himself available for questions from both myself and my husband. He was forward thinking and quoted for code conformity as well as our ability to age in our home. I felt like he cared.

Cindy Gill

3 months ago

Jevon was super—professional, knowledgeable, personable, patient in answering questions, and a hard worker.. The rest of his crew (Todd and George) were great, too. Five stars and an unconditional recommendation for them!

Jay Mahaney

2 months ago

Rob was courteous, professional, and knowledgeable. He thoroughly explained my sink drain issues and ways to remediate them. I will use their services again and recommend others do so as well.

Vicki Long

2 years ago

I experienced cold air coming from my heat runs on two cold November days. When I raised the temperature in the house on the thermostat, there was not a consistent response. I called KB Complete first thing Monday morning. In a little over an hour, Kevin arrived after finishing his first call. It was good to see a familiar face, as he had been to my home a few times before since 2016. He went right to work checking the thermostat & the furnace. He took time to explain everything he did, so I was aware of all his work. He got the problem resolved and the house was “warm & toasty” once more! Thanks for being so pleasant and for having the answers to resolve my problem. I always appreciate KB Complete’s prompt response to my calls. I am happy to recommend you.

Tabetha Leary

a month ago

Manual was very nice. Explained everything that was going on with unit and fixed it.

Jenintha Cook

a year ago

First of all, I was told a plumber would arrive between 8-12 in the day. I ended up calling the customer service line to see why they were late only to be told they could reschedule. I said no someone needs to come look at it bc I took off work to stay home and wait for them and nobody even had the courtesy to call me and tell me they were running late.Plumber ended up getting there and said it was a gas valve issue and that the manufacturer wouldn’t cover the cost of the labor for the tank but that I should order a gas valve through the manufacturer as they’d cover that and call them back to install it after it arrives.Quoted me $693. for labor alone. I’m a single mom and rely on professionals not to rip me off…which is what he was doing. I was in tears after he left.I can’t afford that price so I told him I couldn’t do it and he charged me $89. for coming out and glancing at the tank. Okay, whatever, that’s fine.I called the manufacturer and they said they would cover the labor cost and the part so I went through another company who was very helpful and arrived early. I wasn’t charged a dime.That was a really stressful and bad experience with this company.

Darrell Henke

a year ago

Firl from KB showed up, diagnosed the problem within minutes. It was a failing furnace fan motor. Wrote up an estimate and discussed a couple of options. I decided on one and he immediately went to work to replace the motor.As he was replacing the motor, organizing up the wiring harness and cleaned the fan housing all along the way, we discussed the system and things to be aware of during use.Prior to leaving he did a thorough check out of the complete heating setup, fixed a metal vibration noise, adjusted the humidifier settings, and cleaned up his work area when he was finished.Very professional and personable service repair man. Thanks for a job well done.

Wendy Deines

a year ago

Nick is very knowledgeable in the field and did a great job explaining educating us on the water problem and how KB Complete had a solution that would meet our needs. He is a great professional and represents KB Complete very well.

Laura Griggs Crowley

a week ago

Philip is very detailed in explaining his plan for the repairs. And answers all questions or knows where to get the answer. Thank you.

Mary Lee Gilchrist

3 years ago

Had our 19 year old Trane furnace serviced! Clint Ballard was awesome! He didn't try to sell me things and he was honest about what the prior owners had done as far as parts upgraded. He was personable and far exceeded my expectations! I am blessed to have known the owner Karl most of our lives and have never had a complaint from someone I refer to them.Continuation from my older review! As always KB Complete to the rescue! New hot water tank installed and humidifier is fixed! Thank you to both technicians and Karl(ton) for the outstanding service and fast response. Problems solved! We knew it was going to happen...now the fear is over!! Happy New Year.

James Shoptaw

6 months ago

Corey was very knowledgeable and friendly and diagnosed the issue quickly and professionally! Did an outstanding job!

Andrea Kalish

4 months ago

Phillip replaced my garage disposal and fixed an outside faucet. He did a great job and I am so thankful KB was available to help me!!!

KB Complete Plumbing, Heating, Cooling & Electrical Inc.