patrick harvey

5 years ago

Susan Brewington

4 years ago

Amber runs a quality and affordable shop! Kiara is fantastic for scheduling! Bill Mutch arrived and knew exactly what to do. I highly recommend Lutz Plumbing for anything your house needs!

David Weidner

4 years ago

Rudane Shultz

2 years ago

Awesome plumbing company? Great service technicians and very responsive!

Anita Johnson

3 months ago

Put in a toliet. Replacement

Alison Heisler

a year ago

Great techniciansfixing pressure of water

Kristin Tyson

5 years ago

Outstanding service AGAIN!!!. On time, courteous, responsive, fairly priced. Brent is our guy and always does a great job. Use these folks, they are fabulous

Darianne Hicks

2 years ago

Water backed up in the main water line and paid over $550 for Lutz to cable the kitchen sink, bathroom sink, and washing machine drain. The back up has returned. I have now hired a new plumber to clear the main water line properly at a much lower price. I am disappointed with the service I received, even after I called to notify them that the problem had returned. I will never use/refer this company to anyone in the future. I have owned my home for over seven years and have never had any major plumbing issues, let alone the same plumbing issue that has happened twice in less than a year.

Matthew Harlow

5 years ago

When I called Lutz they had a technician out within an hour and the problem was resolved the same day. The technicians were friendly, knowledgeable and easy to work with. Much appreciated.

Susie Burket

4 years ago

James Edgington

5 years ago

Tom Gleissner

11 months ago

Great job

Debbie Montgomery

5 years ago

Great experience! Brent did a great job finding and fixing our plumbing issue!

Robin Knapp

4 years ago

Austin was very knowledgeable. He considered a few things and figured out where the problem was. He fixed it and was very careful about keeping the area clean. He offered some information about how we might prevent the problem in the future. He was very polite and personable and patient with all of our questions. We would be pleased to have him back anytime.

Johnny Everman

4 years ago

Sarah M.

3 years ago

Ed worked very efficiently & most importantly he fixed our issue. The repair cost was fair & reasonable, I would recommend this company to others. Thanks Lutz Plumbing!

Rhani Loren

5 years ago

Lutz plumbing was amazing! Our plumber came in and quickly diagnosed our issue and was very friendly! They also came on a short notice during a busy time because of the severity of our plumbing issues! We highly recommend Lutz plumbing for anyone who needs fast repairs!

Kay Smith

3 years ago

Robin Palmer

4 years ago

Great experience. Same day service, went out of their way to help with warranty and were happy to do as requested. Affordable, customer friendly and professional. Will use them again.

Tobias Scheffler

4 years ago

Debra Chapman

5 years ago

They were awesome.... knew what they were talking about! Thank you 😊

Steve Kennedy

4 years ago

Scott and his partner were courteous. The cost to do a simple faucet leak repair and to replace the bathroom faucet was incredibly high. Due to the cost I had no choice but to pay the service call and to select another plumbing service that would be more reasonable and match our budget.

Thank you for stopping by.

Steve Kennedy

Dustin van houtan

2 months ago

Frank Heck

4 years ago

I would recommend this company to anyone. Very professional and timely. The technician thoroughly explained what my options were, and the repair was completed fast.

Emery Kittle

6 years ago

Amazingly fast response and very reasonable prices. So much better than Bob Hamilton!

Steve W

4 years ago

Joni Evans

4 years ago

Had to come out on. Sunday. Very nice and got the job done quickly. Thank you

Came out on Monday 2/18, awesome job. Also so friendly!

Robert Lippman

a year ago

Lutz Plumbing has come through with flying colors for us each and every time we’ve used them. They’ve replaced a sump pump and both of our toilets. Can’t say enough good things about them. They are professional, ethical, and do the job right. I don’t bother looking for anyone else anymore.

Patrick Ziller

4 years ago

Matt and Kevin were great!!! Saved me big time with their knowledge. They were quick to arrive, quick to diagnose and very informative.

Philip Meltzer

2 years ago

Bradlee Twigg

5 years ago

Great service and response time for residential and commercial needs. Thank you so much for being awesome at what you do!

You’re not Listening

a year ago

liberty 4all

3 years ago

Michael H

4 years ago

Dave Williams

11 months ago

Great service and answered all my questions. Told me what needed to be done and very satisfied

CANDI SURACE

4 months ago

Can't say enough about the service we received from Lutz Plumbing. The serviceman, Hunter, was so knowledgeable about the company and services they provided and we couldn't be more pleased with his service abilities Our toliet was not flushing well and backed up. The toliet has been giving us trouble for a while. He was able to replace our toliet with the one I wanted in a short period of time. We decided to join their Loyalty program which gives you discounts and priority service. We highly recommend Lutz Plumbing and Hunter. Very pleased residents in North Kansas City.

Frank Piburn

5 years ago

Ken Millet

4 years ago

C Piersee

3 years ago

Their service technician was very polite and extra helpful. He told me exactly what he needed to do and the cost up front. He also did a very good job of cleaning up after himself. This is my plumbing company from now on.

Gray Boone

5 years ago

Scott is always very professional, courteous, and helpful. Thanks for sending him today.

Ryan Summy

4 years ago

Bill was great. Came out promptly on a Friday evening and had the issue resolved immediately. Very impressed.

Sean Fuller

4 years ago

Roberta Daetweiler

3 years ago

My main drain was clogged and flooding the basement. Lutz had a plumber here in less than an hour. He explained what he would do and how much it would cost and then took care of the problem. He was a very nice and professional guy. I would absolutely recommend Lutz P,lumbing to anyone looking for a reasonable and HONEST plumber!

Lonny Ennen

2 years ago

J.D. Moore

2 years ago

I called Lutz with a problem with with my gas fireplace pipe. I wasn’t even sure they could help but they had a Master Plumber, Brent D, at my house in 15 minutes and my fireplace up and running in 10. Afterwards, Brent stayed to help me figure out what was wrong with my master bathroom tub and gave me recommendations on who to call to get it fixed. Great friendly service that was quick and efficient.

Gina Frigault

5 years ago

Had specific time frames available for plumbing service. Kevin came by 2-3 hours after I called. Print and courteous service as always. Thanks!

Ml Emert

4 years ago

Emily Carlson

7 months ago

Did a great job and provided updates along the way. Thank you

Sheryl Potter

a year ago

Kenneth Sonnevik

5 years ago

Michael Siegele

5 years ago

Quick, efficient, and showed up on time! Super polite and friendly. Definitely would use them again and recommend to others.

Barry Evans

3 years ago

Excellent first experience with Lutz Plumbing. Our technician, Willis, was great. Excellent communication, did everything he said would for the price given. He was on time, proficient, and had excellent customer service skills. I would recommend and definitely use again if the need arises.

Darcy Karlen

4 years ago

Ed was informative, polite and professional

Scott Olson

4 years ago

I can't thank the Lutz family enough for helping me and my family out when we were in need the most, so very thankful to do business with people that really care and look out for there customers best interest. Thank you guys for everything 🤗

Frank Ruester

4 years ago

I spoke to Mathew after midnight as our sump pump quit working and water was flooding the basement. He was courteous and understanding and came out to my house to replace the sump pump at 3:30 am after very little sleep. I highly recommend Mathew as your plumber and Lutz is lucky to have him on their staff.

Gina Sutton

2 years ago

We've used Lutz twice in the past year. Over the summer, our outside faucets were leaking. I called and was able to get someone out to repair them quickly. The work was done well and the technician was very friendly and efficient. We recently swapped out our washer and dryer and realized our shut off valves were bad. I was able to schedule online for this repair which was very convenient! Pearce came out on Saturday to replace the whole laundry box. He was very friendly and answered all my questions. His work is top notch and I'm very happy I found Lutz!

Jo Kuckelman

5 years ago

Great job. Very professional and thorough

Tammy T.

a year ago

We had a small leak under the kitchen sink and needed a new dishwasher installed. Lewis arrived as scheduled and was very professional. He was very knowledgeable and patient with all our questions. He verified that everything worked and then cleaned up the work area. Strongly recommend Lewis and Lutz Plumbing.

Kevin Faust

5 years ago

Great people. Had a Faucett that wouldn’t quit running. They made time for me. Bill fixed the problem and also helped me determine I had a ground water leak in the basement not a water line leak. Highly recommend them

Clay Sligh

3 years ago

Kyle was very professional and courteous.

Erika Short

a year ago

Patrick B

2 years ago

I have used Lutz plumbing for three projects in the last year and they have been outstanding. Always prompt, do a great job and priced very fairly! I highly recommend them.

Brent Kumorowski

a week ago

Had a pretty extensive boiler room pipe replacement and Scott and Lamont did an impressive job. They were professional, courteous, conscious of our time and minimized any impact to our guests at the hotel, they were focused, and ensured everything was done to our satisfaction. Clarissa in the office was also very communicative and fantastic to work with.

Mark Grindol

5 years ago

Arrived during appointment time and provided estimates with options and explained them. Fixed problem quickly.

Mark Ellis

3 years ago

Water heater is fine, but not sure I actually needed one. I felt pressured into buying one or have to pay the ridiculously high minimum trip charge of $165, which was not disclosed when I called and setup the appointment.

Update: Correct, I was not charged a minimum trip fee since I purchased the water heater. If I did not agree to purchase the water heater on the spot, I was told I would be charged the minimum trip fee, which was the first I was told of the minimum charge.

Seth Morgan

4 months ago

Janet Golub

5 years ago

Very impressed with this company!Received service same day I called! Technician solved problem very quickly. I would call again if I ever had plumbing situation!

Stacy Brocker

a year ago

Needed three faucets hooked up and 1 drain line raised. I was given an estimate of three hours to do the job and I supplied all the hardware except for the p traps and the drain line extension for a total of 1,100+…..Absolutely outrageous to pay 325.00+ an hour for a plumber on a new install. Seriously!!!

Sue Pierce

5 years ago

Bryce Moore

5 years ago

Excellent service! Replaced water heater in just a couple hours. Would highly recommend to anyone!

BF

3 years ago

Excellent service! Very pleased with the work and the professionalism. The guy who came out was wonderful. Highly recommend!

Linda Coffey

5 years ago

Excellent experience
We had never had to call a plumber before. My husband saw a very clean professional looking plumbing service van “Lutz Plumbing Inc.” while driving down the road and jotted down the phone number. We had Brent Drabik show up promptly and was very professional and took extra good care of us at reasonable cost. We highly recommend him and Lutz Plumbing!

Brittany Young

5 years ago

I have experienced nothing less than exceptional service with Lutz. From the office staff to the onsite technician, they are knowledgeable and great to work with. I will continue to use them at my stores for future plumbing needs!

George Shaw

4 years ago

Lutz employees were very professional and very detailed explaining our problems with drainage. Both items were resolved in a timely fashion. Great work!

Candie Thurman

4 years ago

Kevin is great!

Rita Herken

6 months ago

Professional, knowledgeable & pleasant technician. The work is efficient & well done.

Alex Grey

a year ago

Huge shout out to the entire team at Lutz. They got me on service the same days i called them. Willis, the technician, was on time, professional and very informative. he was able to detect the leak and solve the problem in no time. 10/10 would recommend.

Christopher Walker

8 hours ago

Hunter S. was very profession and responsive to our weekend call. He explained exactly what was wrong and what he needed to do to fix the problem. Highly recommend.

Kevin Anderson

3 years ago

Tristan did an absolutely amazing job replacing the main water shutoff to the house! He completed the job very efficiently and at a cost that we were very happy with for the result and the quality of his work. Lutz plumbing will definitely be our new go-to for any future plumbing needs.

mimi Hankes

5 years ago

Bill was so helpful in getting my questions answered and replace garbage disposal in record time Highly recommend

gene gaupp

4 years ago

John Dunnington

4 years ago

Tooti Roe

4 years ago

It started when they answered the phone. Very helpful. Answered all my questions. Made the appointment. Got a call saying on the way. Got email w pic and bio of tech. On time, thorough as clean as could be expected. Explanation given. Excellent service from start to finish.

Emily Brunner

a year ago

Willis is always awesome!

Chuck Thibodeau

4 years ago

This was the second time Kevin has helped us out. Both times he’s been terrific!

Doris Ebersole

a year ago

No one likes to wake up and discover water on the floor in the lower level of a home. I started with towels and fans and then found the number of Lutz Plumbing. Gabe arrived shortly thereafter and repaired the gasket. He was thorough, professional, and explanatory. He is the guy I will be asking for if any plumbing problems occur again. He is pleasant and enjoys his job..Lutz Plumbing is fortunate to have him

Trevor Curtis

5 years ago

Lutz provides great service! The knowledgeable plumbers gave me my options after quickly diagnosing the issues and let me choose what fit our situation. Highly recommend!

Martha Johnson

2 years ago

William was our technician today, he removed a broken water heater and installed a new one. Job site was left very clean (much appreciated), great care was taken removing the old one and bringing in the new which wasn’t easy considering he had to go down a steep side yard with lot of steps in the snow we just had, dismantle a gate and reattach it afterward so he could get onto the deck, he did it while keeping his pleasant attitude! He showed me what he had done and explained the new model after he was finished, I’m very pleased with Lutz plumbing and the quality of the technicians they hire reflects on their high standards. I don’t bother to look anywhere else when I require the services of a plumber! Thank you for being so dependable!

Joel Johnson

2 years ago

great experience

Ted Rosentreter

a year ago

Pearce did a great job!

Donnie's Garage Time

5 years ago

Always polite and great service!

Seth

a year ago

Last June, a plumber from Lutz replaced an outside faucet incorrectly, this year the pipe split.

I called and they had a plumber out the next day. Willis did a great job explaining everything and working with us to fix the issue correctly. I was also relieved to know that the original plumber is no longer employed by Lutz because of their constant mistakes.

I would have preferred that the issue was fixed correctly the first time. However, Lutz redeemed themselves and did the right thing.

Erik Stroder

4 months ago

Cody wad our technician. He was on time, very profesional, and knowledgeable. If you're looking for a great local company to provide plumbing services. I would highly recommend using Luts Plumbing, Inc.

Valerie Bell

3 years ago

Darrell Smith

3 years ago

Our sump pump failed during recent heavy rains. Called Lutz, arranged for appt....service guy called ahead of time and was here 4 hours early, very professional, explained various pump options and then installed a new pump in about an hour...and it immediately started working fine. They also called a few hours later to make sure that everything was still working fine.

Greg Glass

3 years ago

Great service and good people. Have always been pleased with their work. They aren't the cheapest, but they are very responsive and get the job done right. Highly recommended.

thomas schmidt

4 years ago

Outstanding solution to a challenging plumbing issue. Excellent service!

Lindsay Campbell

4 years ago

Our plumber called to let us know that he was on his way. The company sent us a bio and photo so we knew who to expect. He completed the job for the amount he told us, and in record time! He was very pleasant and extremely helpful.

Shonda Marshall

2 years ago

My techs were great.

E Davis

4 years ago

After trying out a few different big plumbing companies, I discovered Lutz and have been very pleased. I've been using them for the last five years. I request Brent every time and have yet to have any complaints! I definitely recommend them.

Tony Gardener

4 years ago

Had a pipe leaking in my basement. After trying to repair it myself I called a plumber. I received the most compassionate and caring service from the minute they answered the phone to start and finish of the work. They were right up front that they were a little higher than most but not the most expensive in the area. With the original job and an extra pipe about to need repaired, replaced along with a service contract, I found them right in the ballpark. Yes, little higher than Google high end, but Google doesn't include extras like service contracts. Thank you, Brent, Barb, and everyone at Lutz Plumbing😊

Jon Leffert

2 months ago

I called Lutz on a recommendation from the heating and cooling business we use. They set an appointment for 10am. I got called at 11 indicating their technician was held up and would show up at 2-4pm. No big deal. After he arrived I sent him to the laundry room where the leak was. I explained that we were trying to move the washer and dryer upstairs and the valve started leaking. He said he would recommend replacing the hot and cold valves, two valves total. The valves are located as many are, about waist high right behind the washer. No drywall or complicated but required for this job, just replacing the two valves. He quoted me $460 dollars to replace them, I was baffled. I asked how long it would take, he said around 30 minutes. I googled the parts, around $30-40 for them. I called the business to make sure the technician wasn't improperly applying charges and was told they are a flat rate company and that this was the right charge for this job. She went on to say that it came from their price book set by management. Feel free to use them if you want to pay nearly $500 for 30 minutes of work, maybe it gets cheaper as the jobs get more complex but I'll never know, because I won't be calling them again.

Mike & Julie Jensen

a year ago

When we have plumbing problems, we always turn to Lutz. We've used them for years and always appreciate their integrity, workmanship and quality. We had Trey come out yesterday with an issue on our kitchen faucet and once again, the service was on time, honest and resolved.

Mary Bohon

a year ago

The Lutz technician Hunter Smart was on time, communicated to us throughout the service, and was incredibly quick and efficient. He did a good job walking us through all of the repairs at the end of the service call, and did not try to up-sell any service that wasn’t necessary. He was kind and professional. We would use Lutz again.

Mary Bauer

a year ago

Willis and his apprentice were very nice and respectful and took their time explaining what needed to be done and the pricing involved.

Dana D

3 years ago

Very professional. On time and problem was fixed in no time.

Abbie Taylor

5 years ago

They were awesome! We woke up Thanksgiving morning to NO hot water. Needless to say...panic. We called Kevin and he told us he would be here in 1/2 hour. They were very professional courteous and caring. We are incredibly thankful that they got us back up and running! We would highly recommend them!!

Heather Carter

4 years ago

Ed did a wonderful job.

Angelea Busby

4 years ago

David Aaron Warren

11 months ago

Jason Cloud is our new go to plumbing technician!! This guy is fantastic and carries the latest technology!! We could tell that he enjoys his work. My wife and I were well pleased with the work he did!!
David and Brenda W.

Norm Hicks

4 years ago

Bill and Matt were very knowledgeable. They did a very professional job. Lutz was very responsive and were here on schedule and able to accommodate us on short notice

Brienne Cook

2 years ago

Lutz was professional and helpful from the initial call made to the office to the gentleman that was dispatched to our home to help with the issue. They were efficient and well priced. We will continue to use Lutz and I have already recommended them to several neighbors.

Ruth Neely

5 years ago

As always Brent is professional, knowledgeable, and trustworthy. Well done Lutz!!

Sarah Askren

4 years ago

Kevin explained what needed to be looked at and options. A new sump pump and back up were done in 2 hours from the start of the service appointment. AND I was able to have my concern acknowledged quickly and they were out to the house as soon as my schedule opened up. THANK YOU

AnnieAnthony Zaya

3 years ago

Brent and Cameron were amazing as they walked me through a house we just purchased. Suggestions were given on what needs immediate attention and plans to address future repairs. They provided quick quotes for everything and completed the work the next day on what was selected. We’ve found our forever plumber!

Carlos Chavez

5 years ago

Quick response... good job. Very satisfied. 4 because it's expensive.

John Jepson

4 years ago

Brandon Johnson

5 years ago

They repeatedly go above and beyond as one the managers of a large facility . It gives me a great amount of calm to know that Lutz plumbing is only a call away from making my problems go down the drain!

Jeff Tyson

5 months ago

I've enjoyed using Lutz Plumping and particularly Willis over several years and they did an outstanding job again today. Thank you.

michelle evans

5 years ago

AMAZING SERVICE, prompt to return calls, professional service, quality personnel, knowledgeable and skilled plumber. I will DEFINITELY be sharing your name for anyone looking for a plumber! Thank you for coming and helping with our “somewhat” emergency needs!

John Luoma

2 years ago

Jason Bashaw

2 years ago

Loretta Carson

4 years ago

Scott and his associate who also came out for the job were very professional and helpful.
I am happy with the completed job.
Scott comes back tomorrow to finish a clean out with machine.
They also call before they come and you get a picture of your service man.
I will continue to use thing for my plumbing needs. They did a good job and I liked them.

Lori Barngrover

2 years ago

I had a hot water heater that rusted out and need to be replaced immediately. I called 3 local companies. Lutz was the first to respond and was even able to replace the hot water heater that day. The communication was great, on site estimate and payment were easy. I would definitely use them again.

Herb Jacobus

5 years ago

Showed up less than an hour after I called. Very friendly and professional. What should have been an easy job got complicated, and took way more time than originally thought, but they still only charged me for the original estimate cost.

Sandra Tschirhart

5 years ago

Lutz fit us in without an appointment on a Monday. Our techs were professional and kind. Can’t recommend them enough and will not hesitate to have them come back out in the future!

Matt Redlin

11 months ago

We've used Lutz twice now. Both times they have been great. They showed up on time and provided quotes that were reasonable. Both technicians we're really nice and explained everything that was wrong and ways to fix it. We'll be using them if we need things done I the future.

Sara Jane Wright (SJC Entertainment)

4 years ago

We had Lutz Plumbing take a look at our water heater. The technician, Edwin, was very honest and didn't try to push into buying a new water heater when we didn't need one right now. We will definitely reach back out to them for any plumbing needs.

John Oeffner

5 years ago

Fast and efficient

Jeffrey Johnson

a week ago

Our hot water heater went out over the weekend. I called Lutz on Monday morning and they were at my house before 11am. The technician, Willis, was very helpful, knowledgeable, and friendly. He diagnosed the problem quickly and got right to work replacing the heater. I would recommend Lutz Plumbing and Willis to anyone.

Deb Shaunty

5 years ago

Very professional and friendly. I would definitely call again if need arises.

Rachel Mathews

2 years ago

Matt Chanay

5 years ago

I needed help with several different problems at my house and after calling Lutz Plumbing they sent someone out and did a fantastic job I would highly recommend them to anyone! Brent is a very knowledgeable and great guy

EDDIE GARCIA

5 years ago

I had Scott come out on Sunday morning to unclog my toilets and he was Pro. Thank you for the Top Notch service...

Stephen Penquite

4 years ago

They showed up in 3 hours and completed the work I had been waiting days for another company to do. Plumber was, quick, very nice, and extremely knowledgeable. Best part is Lutz was half the cost for the exact same repair!!!

Joyce Allard

4 years ago

Outstanding service!!! Techs were knowledgeable and friendly. Lutz Plumbing helped us w an emergency situation. Could not be happier. Ricco and Austin were great. Thanks so much!!!

Hope Thornton

4 years ago

Brent is always so friendly. He takes time to explain the issue and how he is going to resolve the problem before starting any repair.

Suzette Guerrero

5 years ago

I was literally running out of options on what to do with my water heater. The pilot light wouldn’t stay lit, my home insurance couldn’t do anything about it and neither could the heaters repair services. I was at my wits end being on the phone with the units company trying to figure the problem and just wanted someone to come out and look at it.
Luckily through a quick search online I found Lutz Plumbing and gave them a call and literally within 30 minutes they were checking my water heater and giving me a diagnostic om what was wrong . Thankfully they were able to fix the water heater and it cost a lot less that I had anticipated. Brent Drabik was very kind and helpful, thoroughly explaining what was wrong with the unit. I would highly recommend them to anyone having issues with a water heater or other plumbing services.

Kelley Gardner

5 years ago

Jason McElhiney

4 years ago

Scott came out and cleared our sewer line. He was very helpful and answered all my questions.

Eric R

a year ago

Very responsive and timely. Knowledgeable and friendly technicians that won’t try and sell you something unnecessary. Overall a great experience from the initial phone call through the installation. Very thorough in their work. The technician, Willis was great to work with and personable.

perry blunck

a year ago

Pearce was a great person to work with. Very enjoyable to work with.

Colin Soder

a year ago

I got an estimate on a shower head install, and they were very professional, explained in detail what they would do, and were very helpful in making me understand what the project would entail. Great communication and service.

Debbie Platt

2 years ago

Trey was wonderful. They were on time, called when on their way, wore shoe covers and masks. They explained everything and gave me a couple of quotes for future work. Will use them for all my plumbing needs from now on.

Debra Beyer

2 weeks ago

Lutz is the best 👍👍always call them first for any plumbing issue.

mike evans

4 years ago

Austin was on a scale of 1-10 an 11. Professional and everything you hope for in a service person

Badr Jundi

a year ago

Kaitlyn Thornburg

6 months ago

Trey and an associate put in a whole house water softener for us about a month ago - very professional and quality work. We had some not great looking piping that they advised replacing to ensure no issues later on. Trey also had to cover quite a bit of space with the plumbing and did it in a way that if we decided to finish the basement - would make it easy to do so. He took the time to explain the water softener and maintenance - Would highly recommend. Thank you!

Alison Hill

2 years ago

I’ve been a client of Lutz Plumbing for many years. I recently had a plumbing emergency and they had someone there in 10 minutes. They really saved the day, as well as so much stress. But, that’s the kind of excellent service they have provided for the 15+ years I have been a client. I very highly recommend them.

Stephanie Poole

5 years ago

Howard Hirsekorn

5 years ago

Every time we have used Lutz plumbing we have been 150% happy. They have lived up to their word. That means a lot!

Debbie Johnson

5 years ago

Very professional......

Tori Murray

5 years ago

Very professional, and friendly.

Kristen Smith

4 years ago

I thought they charged way too much money to remove a spacer and set a toilet. It costed a little over $200.00 to do the above mentioned. I was shocked at the price. The service man was very nice but for a few minutes of work it was way too much money.

kasey weinhold

3 years ago

Great technician, great work; thank you!

Phillip Woodford

4 years ago

Stacy Przybylski

4 years ago

John Evans

5 years ago

Pat Phelan

3 years ago

Did a nice job, but they are extremely expensive.

Susan Marie

4 years ago

Excellent service! Scott worked on our sub pump saving us from a disaster with all the rain we were getting. No other company was available to help us that offered 24 hour emergency service but Lutz had someone come out right away. Lutz will be our #1 go to from now on for our plumbing needs. Dependable and reliable service. I highly recommended them.

Ashton Stephens

4 years ago

D G

4 years ago

Had an immediate concern with a leaking toilet. Called Lutz plumbing in the morning and had same day service/toilet fixed by 1:00. Was very pleased with the professionalism and promptness of Lutz Plumbing. Highly recommend Lutz for any plumbing service needs.

William Smith 11

4 years ago

fast , shows up and doesn't have to come back

Carol Andersen

4 years ago

Austin was very knowledgeable and friendly, would love him to be our plumber again in the future

Kristin Fritchman

5 years ago

Friendly, responsive, and professional. They were so easy to work with and did a great job!

Skip

5 years ago

Five stars says it all. New water heater and a few new shutoff valves. Very happy

Marta Andelson

10 months ago

JT was very helpful and quick to find the best solution to our leaking spigot. He gave us a quote and said we could use the estimate within 90 days to get the same price and the service call fee as a credit. We will definitely be using this for the project when we are ready!

Max Hanger

5 years ago

B Anders

5 years ago

Timely appointment, on time and did a good job.

Ben Bainter

3 years ago

I had a backed up main and Lutz came the same day to resolve it. They even walked me thru some steps to help get my pilot light on my water heater lit again. Thank you so much. Hot showers are truly a luxury.

Jessica Zager

4 years ago

Lloyd Lynd

5 years ago

came out and provided clear estimate
good notification when they were coming.
it was retail strip center and they worked to minimize water shutout time

jerry scott

5 years ago

Professional, courteous and did excellent work.

Jackie Burczyk

5 years ago

Steve was great. He fixed our problems right away. My husband was able to get promptly to work afterwards!

Dick Clark

4 years ago

Ron Thies

4 years ago

Prompt & courteous service. Good communication keeps me informed about job status.

beverly hilty

4 years ago

The plastic coupling cracked that attaches the water line to the turn-off valve under the toilet causing a serious leak! KIARA in the office took my call and was very helpful. She explained the Lutz up front pricing practice and $39 trip fee. I requested a master plumber and she gave me several time slots to choose from. BRENT arrived in a timely fashion, examined the valve connection and showed us the cracked plastic coupling. We asked him to fix the broken toilet connection as well as a similar plastic fitting in the other bathroom as a precaution. The price quote was reasonable. He was both efficient and neat. I would highly recommend LUTZ Plumbing.

Dr Sean Felton

5 years ago

Great job Lutz! Thank you Barbara for getting someone out quickly and TJ for your expertise and explaining how it happened and how to prevent in the future.

Dennis & Lisa Pieper

4 years ago

Austin Jones was our technician and he did an excellent and thorough job. What a pleasant young man.

Ron Pulliam

4 years ago

Chris

4 years ago

They definitely aren't the cheapest, but the quality of their work is exceptional. Brent is a true professional and took care of all our issues.

Cheryl Breuer

a year ago

We had a shower that only ran hot water. Made it very difficult to use. Trey diagnosed the problem, had to get a part and took care of fixing it. My husband is thrilled. Quick accurate service I would definitely recommend Lutz plumbing and their technician Trey

Josh Suelflow

4 years ago

Lutz is fantastic to work with. Brent was knowledgeable, courteous and fixed our issue quickly! Would highly recommend.

Mary Connolly

4 years ago

Friendly, efficient and great communication throughout. Thanks Brent!

Carolyn Hall

4 years ago

I was stunned by the cost estimate of over $325 to clear a drain. I paid the service call fee of $40, and sent the technicians away. I had the drained cleared the same afternoon for $134. Quite a difference. I'll not be calling Lutz again unless everyone else is out of business. If they don't want to do drain clearing, just say so. I'd really like to get my $40 back too.

Kevin Svoboda

4 days ago

Hunter was great. Phoned on his way and arrived slightly ahead of scheduled time. Was thorough in description of issue(s) and explained options and cost in easy to follow manner that made me comfortable. Once I decided on the option I felt was best he got right to work and once he was done he explained all the work that was done. He was prepared and organized - placed runners on the carpet, kept the area clean and left no trace of anything left behind - very clean. Not that I want to have any other plumbing issues but if I do I have no doubt we will be reaching out to Lutz and hopefully see Hunter again.

Doug Baldwin

4 years ago

Lutz crew came out for an emergency call and did a fantastic job. Affordable service and friendly crew of guys. I highly recommend them if you need any plumbing work done. Thanks again guys!

marisa heilman

5 years ago

Scott was so helpful and nice. He took care of our issue quickly and explained everything along the way. Will call Lutz again for sure!

Mary Adams

4 years ago

Karen Manley

4 years ago

Joseph Melookaran

a year ago

Scott Sherman

5 years ago

The guys did a great job and complet d the work quickly.

Nanette Joiner

a year ago

I set an apt to have 2 of my toilets fixed. JT showed up on time and took a look at both. My water pressure was low also so asked him about that. He checked that out as well. He explained everything and brought me options considering both my toilets were over 20 years old. The purchase of 2 new toilets made the best sense for me. He brought in Reed, an amazing apprentice, made sure both toilets installed perfectly and fixed my water pressure issue. All in one day! I was impressed that they both cleaned up their work areas as if they were never there, except they were with 2 great toilets that flush!! Great job JT and Reed!! I am proud to be part of the Lutz Plumbing family. They are excellent Service Profesionals. Best service I have ever had for plumbing. Give Lutz Plumbing a call.

Kim McCollam

5 years ago

Grace Strachan

3 years ago

Thomas Evelyn

3 years ago

Marilyn Naumann

2 weeks ago

Michele Obert

a year ago

I have used Lutz plumbing for a number of years. I am enrolled in their loyalty program. Who needs a loyalty program for plumbing? Every homeowner! I call and either get an appointment later that day or the next day or a few days later if that’s what I want. All the techs know their stuff and explain why they are doing what they are doing, if you ask. I always ask. For this service call, I was having issues with a toilet and my tech Matt was wonderful. He assessed the situation and gave me lots of options. He did not try to pressure me one way or the other. I decided to replace the toilet instead of repair it. He had a new toilet for me within the hour and had it installed very quickly. He left the area as clean as he found it. I will recommend Lutz Plumbing every single time.

Maurice Woods

5 months ago

Excellent professional service

Carol Glennon

4 years ago

Thomas Stephens

4 years ago

Brent Drabic and Willis provided a very nice job of adding a hose bib to our house where none previously existed. The price as quoted seemed reasonable but there were many details not specifically discovered or discussed when I agreed to proceed. As the work progressed and the details emerged, Brent always chose the solution that met or exceeded my expectations. In the end, the project was completed holding the price quoted and exceeded my expectations.

John Rutledge

2 years ago

Craig Campbell

4 years ago

Our plumber is the same person who did a previous repair, so we appreciate familiarity. Prompt, high-quality service. UPDATE: Another repair today --- problem appeared late last night, resolved early this morning. Wow!!

Rhonda Curry

4 years ago

Lutz Plumbing has installed a water softener, garbage disposal, and now running a gas line for some outdoor gas lanterns. They are very reasonable and knowledgeable and I highly recommend them for any of your plumbing needs.

bonnie ruwart

4 years ago

I am satisfied with the service call to install a new hot water heater. Matthew, completing the job, appeared knowledgeable of the product and steps necessary for installation and completed the whole job in a reasonable length of time.

Darrell Steiner

7 months ago

Cant say enough for their work. Willis Fitzpatrick did an excellent job that another plumbing company couldn't do. First time we have used Lutz Plumbing but it wont be the last.

Jennifer Brooks

5 years ago

Great immediate service. ...started using LUTZ last year and won't call anyone else now.....prices are always discussed first and fair. People are very nice on the phone and who come to the house

K E

3 years ago

Did a good job with a faucet leak. However, later I notice they have a $25.00 coupon on their website. I submitted a request on their website to see if they would honor the coupon even though the work had been completed earlier in the day. I received a phone call saying that would not honor the coupon since it was not submitted at time of service. I'm very disappointed that they provide a coupon they refuse to honor. I was told I could use it if they would need to come out again on another project. No need to worry about that, I will not use Lutz plumbing again. Sad that they won't honor $25.00.

ella lychnikova

a month ago

Rudane Shultz

4 years ago

Excellent service! Very impressed with service technician Bill.

Jim Way

5 years ago

Scott and service were both great. You have a new customer! Thanks!

satnam Singh

4 years ago

Matt and bill were pneumonal and provided excellent service. I recommend them for everyone.

Daniel Taylor

4 years ago

So far, so good. The leak is fixed and a new valve should help. Things were done quickly and explained thoroughly. The guys were professional and efficient.

Connie Vail

4 years ago

George Thomas

4 years ago

They were prompt, efficient, and got the work done very quickly. I very much appreciated their attention to details.

Stephanie Jones

5 years ago

They did a great job. Timely and professional

Andreea Szabo

2 years ago

I cannot say enough great things about Lutz Plumbing. The professionalism of the staff to the expertise of the plumbers, the sense or urgency and quick repair time and spot on value. You guys are my hero’s. What another company said would take 14 days, you all completed in 1 day. I’m grateful for you!

Nikki Bates

2 years ago

Great service; our Plummer showed up on time, was professional, friendly, and cleaned up afterwards.

Mallory Burgey

2 years ago

Friendly, knowledgeable, and fixed all of our issues quickly.

Ryan Soy

3 years ago

We had a great experience and would recommend Lutz Plumbing. Trey was very friendly and professional, explained the problem and completed the repairs quickly.

Breanna Freed

4 years ago

Timothy Lottmann

2 years ago

Lutz always come through in a timely fashion! Whether it has been a whole home water system or a leaky piping connection quick fix, Lutz has always provided fast, fair and quality service for us! We will continue to utilize Lutz for all our home plumbing needs and recommend Lutz to family and friends!

Bonnie Benson

4 years ago

Justin Wise

3 years ago

Donald Drescher

4 years ago

Jeff Thomsen

4 years ago

Mike Healy

5 years ago

Bill and then came to fix my One Touch Delta faucet Co. They did so in a timely efficient manner. They also were very informative about all the plumbing issues I had. The information they gave me led to replacing a pressure valve coming into the house. This also was done quickly cleanly and efficiently. And my water pressure problem is resolved

JJ Bryant

4 years ago

Mary English

5 years ago

Lee Christian

5 years ago

Called and was told they would be at a certain time was very prompt. The guys were very nice. Will give a call when I need help again.

Linda Adams

5 years ago

We had some plumbing issues and called Lutz Plumbing. Now, this was a year ago, I forgot to write a review, but never too late to say something nice! Amazing from answering my questions, scheduling, and of course the plumber was great. Thanks Lutz! Sorry for my delay, I may have forgotten to review, sooner but I sure do pass around your name a lot! this past year!

Barbara Webb

4 years ago

Mat was friendly, efficient, and trustworthy in solving my low water pressure problem.

Kim Wisdom

a year ago

Lutz Plumbing came to repair the valve for the water line to the refrigerator plus the shut off valves to the washing machine in prep for a move to sell the house. They did an amazing job. JT was very informative and did an awesome job correcting my issues.

Dianna McKenzie

4 years ago

Austin from Lutz Plumbing was friendly, on time, and very professional. He commented that their company values a long-term relationship with their clients which really impressed me. The coupons were great too! We will definitely be calling Lutz again!

Mary Lou Smith

3 years ago

very respectful and knowledgeable will highly recommend

Shannon Roesgen

5 years ago

Brian Bellof

5 years ago

Randy Burgess

4 years ago

We had a blockage in a wastewater drain (actually more than one) and Austin arrived to solve the problem. He was extremely professional, nice to talk to, and educated us on some best practices to prevent more frequent visits. We highly recommend Lutz Plumbing, and Austin, for your plumbing needs.

Chris Kuttenkuler

a year ago

I have used Lutz several times in the past and will continue to use them.

Jessica Reynolds

5 years ago

Leah Bond

3 years ago

Bill Longmire

a year ago

Lamont and Trey did a great job. Lamont did most of the work and did it very well.

Mike Tompkins

4 years ago

Professional, courteous, quick and reasonable sums up my experience with Lutz. I highly recommend them and will use them again if necessary.

Candace Hopkins

2 years ago

I have used Lutz Plumbing twice after being recommended by my HVAC service. Once to replace the shutoff valves under the sink which no longer functioned and again recently to find and repair a leak which we were unable to locate. The plumber was polite and quickly found and repaired the leak and also told us where to find a part we needed which he did not carry and would have to charge us $400.00 if he went and got it and put it in. He was accurate ad my husband easily found to part at a local store. We will definitely call them for our next plumbing issue.

Sarah Whitman

4 years ago

Kevin and Ed were professional, friendly and efficient.

Greg Green

4 years ago

Lutz was able to send a technician within 30 minutes of my call to determine the problem with my sanitary line that had backflowed into our basement floor drain. Found with auger there was a broken section of the line and tree roots was able to fix the broken area the next day. Great service and awesome they were able to fix it as quickly as they did. They have been my go to plumber for about 5 years now and are always able to take care of what we need quickly.

Aaron Miles

4 months ago

While replacing the cartridge in our leaking shower faucet handle, the old plumbing in the house once again became a nightmare in need of a professional. Lutz Plumbing answered my call after hours, and sent Jason out within an hour. He was very professional, and was able to fix the problem quickly. The cost was very reasonable compared to other plumbing companies I have used. Jason was exceptional and I would not hesitate to recommend Lutz.
A.Miles

sheila mcgreevy

5 years ago

Excellent service, reasonable pricing.

Jim Morgan

4 years ago

On time, courteous, knowledgeable tech. Found & fixed the problem fast. Took it upon himself to check on another plumbing repair performed by another plumbing company. Found a problem & fixed it. Next time I need a plumber they are the ones I will be calling

Benny Gruber

5 years ago

Just completed the prompt, efficient service. On time and courteous. Offered helpful advice and very courteous. So far, extremely pleased as in the past with Lutz service.

Andrea Prince

4 years ago

The work was very efficient and well done.

Mary Spradley

4 years ago

Wonderful service, keep you posted on arrival time, and most important, very skilled in their service and problem solving. We have used them for over 50 years!

William McCallop

4 years ago

Benjamin Chavez

9 months ago

First of all it's Carlos not Benjamin Chavez. Technician was very informative and did a good job performing repairs.

Clint Berger

5 years ago

Randall Stephens

4 years ago

Mat and Lutz plumbing are awesome. Mat (and his trainee) were professional, fast and efficient in evaluating my situation and their recommendations. Although they couldn't duplicate my issues (washing machine drain back up), they didn't do unnecessary, billable checks.
I have been wanting a leaky main shut off valve replaced for a long time so while they were here, I just had them do that. They were both quick and thorough with that.
I am very satisfied with Lutz and their technicians.

Dean Greer

a year ago

I was looking for a plumber to give a comparable estimate on some repair work. I had never heard of them, but saw one of their Vans while driving and gave them a call. They were very responsive and provided an estimate within a few days. We're going with Lutz!

Angela Fitzpatrick

3 years ago

I would recommend Lutz Plumbing for their promptness and professionalism in fixing the connection to our dishwasher and solving a leak in our basement. They were very competent and I felt comfortable trusting them with the housekeys!!! 5 Stars!!!!!

Kristie Bahr

a year ago

Willis and Reed stayed until job was Complete, did a nice job. Shower faucet had some Challenges Willis kept trying till it was managed , Installed. Sink drain clean and faucet installation , thank you.

Kevin Tempel

5 years ago

clifford larry

5 years ago

The plumber showed up a little earlier than the appointment which was great. Very professional, assessed what needed to be done, finished quickly, cleaned everything up, gave me some matinence advice after finishing. We gladly use and recommend Lutz plumbing.

Lisa Jarvis

3 years ago

Will definitely recommend this company and will never use anyone else again. I had used Bob Hamilton once in the past, and I have very very negative things to say about them. Lutz was communicative before the appointment, they showed up on time, sent me a profile of the person coming to the house prior to the appointment. They clearly explained the problem, resolved it very efficiently and effectively. Definitely a 5 star rating.

Jane Vandewalle

5 years ago

Paula Ehrhardt

4 years ago

Highly recommend! Austin came out within the time frame I was given and was incredibly knowledgeable and friendly. He walked me through the steps he was taking to fix my bathroom faucet water lines and valves. He was quick and efficient and again, made me feel comfortable because he knew what he was doing. I absolutely recommend Lutz Plumbing for all plumbing needs. Thanks again!!

Amy Silvis

5 years ago

Brittni Girk

4 years ago

Jane Rachel

11 months ago

Jason from Lutz Plumbing installed two new faucets in our relatively small bathrooms. I'm not sure how he managed to get himself squeezed into these little areas but he says he's a contortionist and I believe him! He did a fantastic job and they look beautiful. This is the second time he's worked on our plumbing and I continue to be impressed by his attention to detail and professionalism (not to mention the treats he provides for our very discriminating dog, who loves Jason). I'm hoping our plumbing woes are over now, but if not I'll welcome him back. He does great work!

Jul Fischer

2 years ago

Had a kitchen sink main line backup. Called first thing in morning and Bill Mutch service technician arrived by Noon and investigated the issue . He had the right tools and knowledge to fix the problem fast and efficient. Bill even saw some issues with the plumbing work and corrected to make water flow more efficient. He cleaned the entire work area before he left and make sure everything was working properly! I highly recommend Lutz Plumbing for any of your plumbing needs. 👍

Laura Redmond

4 years ago

Kevin and Ed gave us exceptional service! We had both water heaters go bad within two days and they came out the same day we called and got us up and running. They were very professional and friendly. I would highly recommend them.

Suzette Hoyt

2 weeks ago

I called Lutz on Monday and they sent Plumbing tech, Hunter Smart, on Tuesday. I had a list of 4-5 things that needed repair or an expert to take a look at. Hunter did a terrific job. He gave me options and didn't push me in any direction. He was efficient and professional. Hunter even gave me a cell number to reach him in case I had any questions after he left. The next time I have any plumbing issues, will definitely contact Lutz and ask for Hunter!

Barbara Cionitti

7 months ago

Lutz was great to work with throughout the process. From the first phone call to the invoice, they were far above any plumbing company I have ever used. Scott was one-time,efficient and a pleasure to work with in a stressful situation.

Erin Richardson

5 years ago

We have worked with your company for years. You are always prompt, professional and helpful. Thank you so much!

Shawn V

2 years ago

*** sort lowest to highest and read about all the price gouging ***. I never leave bad reviews and can tolerate a lot from local companies as nobody is perfect. My mom and I have used Lutz Plumbing multiple times over the years. Last week they replaced a leaky outdoor spigot for my mom. The tech was there for a little over 30 minutes and charged her $528. The part is around $50, you do the math. They had no explanation and cannot send an itemized cost breakdown. Don’t take my word for it, look at all the other reviews. We will continue to yell from the rooftop to not use them. I called two other local companies for estimates after we had already paid them and got two quotes, $175-$225. There is also a bogus $79 charge on the invoice my mom wasn’t told about. BUYER BEWARE!

Tana Clark

3 years ago

The customer service from this company was wonderful! They was very honest and affordable. Brent was an AMAZING technician and got the job done! I would highly recommend this company to anyone.

John Stichnoth

5 years ago

I needed help to snake the drain pipe for my backed up kitchen sink, and I needed it fast. When I called Lutz Plumbing early Wednesday morning, they said they were busy, but might be able to squeeze me in that afternoon. They gave me a window of time (from 2-4pm) and just before 2pm, I received an email from Lutz stating a technician was on the way. I also received a phone call from that tech, confirming address and approximate arrival time.

When Bill Mutch and his apprentice arrived at my home, they were professional, confident and cleanly dressed. Bill introduced himself and his apprentice, and handed me a business card, then shook my hand. (I really appreciate a good firm handshake. That shows respect, sincerity, and understanding for one-another.)

Bill was quick to assess the situation, while giving audible instruction to his apprentice, and even noticed some previous work that had been done incorrectly.

They got right to work. They worked quietly and expeditiously. And, before I knew it, they were done.

Professional, Quick, and On-time! One couldn't ask for a better service.

Thank you,
John Stichnoth

Martha Crane

5 years ago

Arrived promptly, and finished sooner than I expected! Very courteous (both Brent and his trainee/assistant.).

jamie shell

5 years ago

Friendly fast service on a New Years Eve Sunday.

Michael Selby

4 years ago

Bill was awesome, professional, and friendly. Thank goodness for your Saturday business hours. I am glad I chose Lutz to help me out!

JL Bridges

5 years ago

Dan

3 years ago

We called at 6:30 on Sunday evening and Brent was at our door at 7:25 and was extremely professional and completed the work in a clean manner. We will be called Lutz Plumbing moving forward!

melody davidson

2 years ago

Thomas Gregar

a month ago

I have used Lutz Plumbing a couple of times in the last few months. One to run a new drain line and water line for our master bath remodel and then again to replace the hot water heater and replace the old copper water lines that we leaking in the basement. Lutz and their teams were great. Very responsive, provided clear options and costs for the work and their work was great. Both technicians that came out were very knowledgeable and very professional and went the extra mile to ensure all of my questions were addressed. I would highly recommend Lutz plumbing to any looking for a quality company that does amazing work. Thank you again to Noah and Lutz Plumbing for all of your help this week. We really appreciate it.

Julie Dishman

4 years ago

Outrageous pricing! We should have been given the minimum pricing for the charge to do the job we knew needed done. We paid a service call fee for a man to walk in our door and tell us exactly what we already knew the problem was! We will never use your company or refer you to anyone!

Greg Humphreys

5 years ago

Great service - quick and very efficient! Will use again.

Mike Williamson

5 years ago

Overall, Lutz Plumbing was very professional and on time for providing service; especially on a Sunday afternoon. Brent did a good job of unclogging our main line and getting it back to working order. He also did a good job of explaining what caused the problem and preventative measures to take to help prevent the problem from happening again. I would definitely use Lutz again in the future

Anthony Banks

3 years ago

Lutz Plumbing goes above and beyond to provide top notch customer service. Refreshing and impressive is the best description of the service and results you get when you call Lutz Plumbing! Tired of the slick service contract plumbing outfits? Lutz Plumbing is in the business of providing good old fashion service for a fair price!

Graham Johnston

a year ago

They are very knowledgeable and do great work. Thanks!

Tom Bales

4 years ago

Bill Mutch was terrific, very helpful! Thank you!!!

Steve Bryant

a year ago

Willis did a great job with our new kitchen and bathroom faucet installation; friendly, knowledgeable, and punctual. Highly recommended.

Luke Wiedeman

4 years ago

David Starks

3 years ago

The Lego Builder

a year ago

Paul M

5 years ago

They are always there when you need them, always answer all the questions. I will use them again for my plumbing at home and work. I would recommend them to anybody who needs a great plumber.

Isabel Grijalva

5 years ago

Upon having a burst pipe within my house last night, the two men who came to repair it were very professional and did an excellent job. My family and I really appreciate their hard work. Thank you so much.

Kelley Augspurger

4 years ago

Friendly, fast and filled me in on the details of why he was doing things during the process. 100% would use again.

Katie Lange

4 years ago

In the diagnosis of the problem and then the repair and clean up afterwards Austin was nothing but thorough, friendly and professional. Communication with Lutz was outstanding and I was completely comfortable letting them complete the work while I was away. I will definitely use Lutz plumbing again!

Johnny Maldonado

4 years ago

Austin was great and informative! Helped me understand what he saw and options to take care of the situation! Very great customer service and will be using them again.

Jessie Blackwood

4 years ago

carol bushee-dunfee

4 years ago

Very satisfied...all questions addressed , with detailed answers.

Carmen Scott

4 years ago

I loved that I received an email and a text of who my technician was and a photo of him before he arrived to my house. He had an apprentice with him and it was great seeing them work together, teaching and learning. I am so pleased with every bit of the service and the filtration system.

Larry Clifford

4 weeks ago

Cody Hazlett was a polite, professional, knowledgeable plumber to work with. He was prompt and able to fix my plumbing needs the first time around. Would highly recommend him for your plumbing needs.Great Job!

Thanks greatly Cody!

Larry Wilhite

5 years ago

Parts and Labor extremely high. Service was good, but I personally thought the overall charges were excessive. They do not itemize charges or that’s what I was told. A good experience that turned out bad for me. Very disappointed.

Laura Holloway

4 years ago

These guys are my absolute go-to for any plumbing issues. The office is kind, knowledgeable, and always helpful. Brent D really knows his stuff. He even was kind enough to call my home warranty company and let them know what was going on. You truly don't get any better than Lutz Plumbing!

Angie Rosenberg

a year ago

Willis did a fantastic job on our faucet repair. He was fair, honest and went the extra mile. So pleased with his service.

Earl K

4 years ago

Professional and fast service by Brent D.

Leister Bowling

4 years ago

Price was absolutely ridiculous almost 3 times the cost of the other plumbing company we had look at problem.

Debarah Sissel

3 years ago

I just used Lutz Plumbing for the first time this week. I was very happy with the service I received. The technicians were prompt and very courteous. I would highly recommend them and will definitely use them in the future.

Tyler

3 years ago

I recently purchased my home and discovered a few different plumbing issues. My experience with Lutz Plumbing went great! Submitted the online request and immediately got a call back to schedule a time. All of my concerns were thoroughly evaluated. I was given an upfront cost for all necessary repairs, and everything was promptly fixed. I really appreciated the honesty, attention to detail, and quality of work.

Dwight Ferguson

14 hours ago

Hunter and Alex were very professional, knowledgeable, and paid attention to details to my water problem…They also provided additional information on water filter, been incorporated in my home, due to the hardness and a hard chlorine running through my water.

I do appreciate their professionalism, outstanding service, and will definitely recommend others for future reference.

Melissa Ford

4 years ago

Very professional work. Job complete. Very pleased with the outcome. Thank you Ed.

Moose!!

4 years ago

Austin was amazing today. Fantastic service, professional and very personable. Looks like I found my new plumber! 🤘🏼🤘🏼

Badr and Keri Jundi

a year ago

Edward King

4 years ago

Austin was very thorough, knowledgeable, and courteous. Thank you very much for the prompt and excellent service! We will definitely use you for any future plumbing needs.

Douglas C

a year ago

Cecil Moore

2 years ago

Always there for us. They are top professionals, I recommend them highly.

Aaron OBrien

2 years ago

Sue Holzhueter

3 years ago

Randy Leckliter

4 years ago

1 star is as low as I could give them. They quoted me almost $500 to replace a garbage disposal. I refused to pay that much, so I fixed it myself. All I had to do was redo the plumbers putty where it met the sink. There was nothing wrong with the disposer. They were going to replace it so they could over charge me. It was $39 for the service call, he could have fixed it in 1/2 hour, I did! Never going to use them again!

Frank Cappo

2 years ago

My DIY project to fix a low flow shower resulted in a call to Lutz. Willis Fitzpatrick was assigned the job and war really good at explaining and diagnosing the problem. Unfortunately the entire shower valve needed to be replaced due to calcium build up over the years, and not my shotty workmanship. As a result I plan to install a whole house carbon filter system to prevent future blockages.
Great work and someone I will use again.

Jennifer Bequette

2 years ago

We were beyond pleased with our service. Our provider was very knowledgeable and professional. We would highly recommend Lutz to anyone with a service need or needing to install something new. We got the Pro Systems Whole House Carbon Filter and have been very happy with the results! We were so happy we signed up for their membership which involves annual maintenance checks on our home's plumbing.

Kathy Stumpff

4 years ago

I was very impressed with the service. I was pleased with how quickly my appointment was scheduled. They called to remind me of my appointment date and time the day before service. I received an email indicating the technician was on his way and showed a picture of the technician. Austin explained the costs before performing work. Austin is very personable and did a wonderful job. After work was completed he explained what he did and what he did to make sure the garbage disposal was installed correctly. I would highly recommend Lutz plumbing.

J T

a year ago

Google review rating had misled me. I spoke over the phone very clearly that I would need to have one toilet replaced and one to fix for flapper leaking. I had a new standard toilet and parts purchased from HD and ready to be installed or repaired. Simple 1980s house, no complex plumbing, vinyl floor, no need to haul away the old ones since I had a way to dispose of it myself. They still wanted to come to take a look before providing a quote. Five minutes to finish evaluation, another 5 minutes to give me a quote ($1313): $522 for one installation and one repair (fill valve or flapper) with all the parts I myself got from HD, $692 for one-year warranty for both, and $99 for membership which would give me $214 discount. The crew gave me a second more expensive option if I used the product he brought with him. I said no to either option and was requested to pay the $89 service fee immediately. That was nearly one year ago when fuel cost was lower than now, and my house is near Shawnee West High. Later that day, I called a handyman I used for painting job to try to see whether he could do this job. When he showed up, I decided to have all three toilets replaced with new ones from HD. It took him two hours or less to finish all three replacement. I paid $250 with no warranty (he didn't mention it). Nearly one year now, each still works properly. I understand companies have to provide employees with insurance and benefit, v.s. single individual's operation.

Runping Zhou

4 years ago

Laurie Clark

4 years ago

Matt Rosentreter

5 years ago

We were very impressed with Lutz Plumbing’s speed, quality of work and customer service. We had a pipe freeze over a holiday weekend and they answered our call, and made a house call well within the timeframe they quoted us. Amber was very helpful on the phone and Brent was great during the service trip. Would absolutely work with them again and recommend to anyone we know. Thanks Lutz!

Erin Bryan

6 months ago

Very positive experience with LUTZ Plumbing ⭐⭐⭐⭐⭐ for Willis Fitzpatrick and his protege, whose first and second days on the job included an annual maintenance visit (GET A MEMBERSHIP! LUTZ LOYALTY!!) which led to removal and installation of a water heater, two toilets, and a main line clean out. Professional ✔️ Ease of communication 👍 Consideration 👍👍 Cleanliness ✔️

Suzy Eddy

3 years ago

John Pinkston

3 years ago

As always, the plumbers from Lutz do a terrific job!!! Thanks Brent.

nick knox

4 years ago

Austin and Mike were awesome. Always have great experiences with Lutz

leslie mathis

5 years ago

Richard McGuire

4 years ago

Scott is a real pleasure to work with and his technical skills as a master plumber are second to none. He worked with your son on his major remodel project of an older home and was always prompt and courteous as he solved some very difficult plumbing problems. He always calls ahead and even came over some times on the weekend during the peak of construction and with a critical schedule need or issue. We can't say enough about Scott's skills and responsiveness.

Loretta Green

11 months ago

Dustin Ulm

5 years ago

This will be the only plumbing company I use going forward. Fast, friendly, convenient, and excellent quality work = customer for life.

Katrina Coleman

5 years ago

Camie Stasiak

4 years ago

Kurt

4 years ago

Was very happy with the service the plumber was fast and waited a while for the inspector to get there I really appreciated it

Jose Banuelas

2 years ago

Needed to replace shut-off valve. Cameron was there on time and very helpful. Gave me options on what could be installed and had all the parts with him to get it done on the spot. Even gave me a bid on another project while he was there and signed me up for their loyalty program. Will definitely recommend him and the company to all of our friends.

Adam P

5 years ago

Excellent service. Fast and on time with upfront pricing before service was performed.

Melissa Feris

2 years ago

Robert Adams

4 years ago

Scott Edmisten was very courteous and friendly. He came promptly at 8 when the appointment was scheduled for and quickly identified the issue, gave us a few options to resolve the problem and fixed it. I could not be happier with this service and his professionalism! Thank you very much Scott!

Mandi Dow

4 years ago

Kevin was super quick and professional when installing my new sump pump. He was hours earlier than I was expecting and explained all details throughly. Thanks!!

Kelly Wornall

4 years ago

Very happy with Brent at Lutz. Straightforward, honest, and fair.

Allison Nelson

5 months ago

Quick and very helpful! Thanks Cody

Martha Boring

3 weeks ago

Lutz Plumbing always comes thru for me. Amber who answers the phone is always friendly and helpful. An appointment was scheduled for the next day. Hunter and his assistant knew just what the issue was, gave my a price and had the work finished on an hour. I’ve used Lutz for many years and will continue to call them for future plumbing needs.

Andy Traub

5 years ago

Lutz has been extremely helpful solving a very difficult plumbing issue. They were very empathetic and treated my home as if it were their own.

Mike Terry

a year ago

Came for 'free estimate' for hot water tank pilot light inop, looked at unit for 15 seconds, said, 'you need a new hot water tank' quoted me $5200 for it, my wife $1000 less over the phone, and then proceeded to charge a $212 diagonstic fee . UNTRUSTWORTHY, SCAM.

Andy Kano

3 years ago

I paid $40 for a five minute quote only to send them away.

Jody Brazil

5 years ago

Service was great, price was high.

Portia Woods

2 years ago

It was a positive experience working with Lutz's Plumbing! They were courteous, efficient and professional! Matthew was responsive to an additional issue brought up while finishing the repair he came to do and took care of it while he was there. I would highly recommend them and will call them should a need arise in the future😊

Jackie Tavener

8 months ago

They responded quickly and was here in an hour.
Willis was so nice and professional. Had it fixed in no time. Even replaced piping and traps under sink.
Would definitely refer or use them again.

Dianne Morris

2 weeks ago

Hunter was great! He was on time, he communicated via call and text before arrival, he did solid work for a fare price and answered all my questions about plumbing in my old renovated house. I will definitely be recommending Lutz to my friends and colleagues who need a plumber.

Cheyenna Starkovich

4 years ago

As with jobs in the past, Lutz Plumbing was quick, efficient, friendly and completed the job well. They are our go to plumber!

Delaney McFadden

4 years ago

Austin was great! He made what we thought was going to be something awful, a simple fix! They were so easy to work with and got us in quickly.

Amy Moore

5 years ago

Very professional. Beautiful work.

Carrie Grounds

5 years ago

Brent is excellent! Willing to listen and explains things well. Very courteous and timely as well.

Brian Barnhart

4 years ago

Service was 5 star, setting up the appointment was great, the availability was awesome, but the price tag was outrageous, double what anyone else quoted. I went ahead and had to use them as i needed the leak stopped but cant afford to use them again. Settled for 3 stars, their people are 5 stars, their prices are 1 star.

Judy Wolf

3 years ago

Can always count on Lutz Plumbing to get the work done in a prompt & reliable fashion

Shawn Huenefeldt

5 years ago

Dan Eigenberg

3 years ago

We had an emergency water leak a few Saturdays ago. When we called up Lutz, they immediately scheduled an appointment for Monday but told us they'd do their best to send someone out that day. Ed showed up around 4:00 on Saturday! He was great, knowledgable, and he was able to diagnose and fix the problem immediately.

Carrie Davis

5 years ago

Showed up on time and with good communication. The job was done well and thoroughly.

Peggy Schultz

4 years ago

Very pleased with the service from Brent today. Professional and very kind.

Lance Herring

4 years ago

Outstanding service, I have and will continue to refer and recommend Lutz Plumbing. Two thumbs up along with the 5 stars!

John Christie

3 years ago

Excellent work from Lutz. It was extremely easy to setup an appointment and I received a text informing me a Master Plumber, Kevin, was on his way (along with a photo of him). He arrived when promised, was professional, took care of the issue, and gave me several helpful suggestions. Couldn't be more satisfied with Kevin and Lutz Plumbing!

Todd Henke

4 years ago

Bogdan Wos

4 years ago

Young man who did the work we needed done was thorough, neat and very polite. Pleased with our experience with this firm.

Edward Tilley

2 years ago

My experience with Lutz plumbing has been very good. Their response and communication is very good.

Julie Coover

6 years ago

I love having Lutz Plumbing help with our service needs - I always know that no matter how small my concern is, they treat it like the most important thing they have to do that day. Thank you for feeling like Family in my home!!

Tom Sorrentino

5 years ago

Great plumbing service, but even better people that work there. Would highly recommend!!

Ali Mackenzie

5 years ago

Adam van mason

3 years ago

My shower cartridge malfunctioned. He could not fix the old one and didn’t k ow how to assemble it. I bought a new shower with cartridge to be installed. The technician said it would be 500$ to install to which I said fine. He was unable to install the brand new system and suggested I get another brand new cartridge or whole new shower system for which he was going to have to charge at least another 500 dollars. So basically they tried to charge 500 for nothing and now I have to call a new plumber. Of course I will never pay the 500 and forsee small claims court in my future out of principle if they try to collect.

The plumber himself admitted he had been unsuccessful installing other pfister showers. I have no way of knowing if the brand new part is defective or plumber incompetent. I am having another plumber come out, if he cannot install it and it is in fact defective I will let the company know.

Update:
As suspected, the plumber from Lutz broke our new shower cartridge during install and ruined it. Not only that, it was improperly installed and was leaking all night. The plumber from the new company was great and wrote a nice document for us explaining the first plumbers mistakes. Cant believe he was going to try to make us buy a new one and then charge us for another install. Very dishonest. I should be charging this company for breaking the first shower which I was unable to return.

Angie Harrish

5 years ago

Kevin and another worker were nothing but courteous, professional and very intolerant of my very excited dog! They were super friendly to both of us, to include holding and petting my dog! All the while completing the task at hand in a timely manner.

HigherEd Retire

5 years ago

Friendly guys and issues were fixed

Eric Johnson

5 years ago

Dennis Marquardt

5 years ago

Here on time and very courteous. Did the work as promised and cleaned up to leave house as it was when they arrived. Would recommend and use again for any plumbing problems.

Cl B

5 years ago

Called a competitor and had a horrible experience trying to schedule an appointment. Hung up with them and called Lutz. Best decision of the day. They did an excellent job and dealing wifh the staff was a pleasure.

Amie Nelson

5 years ago

They were very professional and kind, they worked quickly, and did the job very well.

Stacy O'Connor

5 years ago

Extremely thorough and explained everything he was doing. Suggested an alternative that saved us a lot of money. Quote consistent with final charge. Polite, professional, and a pleasant plumber!

Drew Severns

3 years ago

Scott and Kyle were on time and communicated in advance of their arrival. They resolved our problem quickly and left their work area clean. I would definitely recommend Lutz.

Bill Haw

4 years ago

DAVID GARDINE

5 years ago

BRENT DRABIK WAS THE BEST. GREAT SERVICE. KIND MAN. HE KNEW JUST WHAT HE WAS DOING. THANK GOD FOR HIM...MERRY CHRISTMAS AND HAPPY NEW YEAR...DAVID GARDINE

Glenn Wells

4 years ago

Jason Wilson

5 years ago

Brent did a great job diagnosing the problem and handled it quickly and appropriately. I would highly recommend them.

Mary Hittle

a year ago

Linda ONeil

4 years ago

Austin and Rico were excellent. Very personable, knowledgeable and efficient. Carefully explained all services and charges.

Andrew Boyce

3 years ago

I'm glad I chose Lutz for my new tankless water heater and a few plumbing repairs. Scott was great to work with and completed everything in a timely manner. I will definitely use Lutz again for future plumbing needs

Michael Bajkowski

4 years ago

Scott was great. Very professional and got right to locating and resolving our leak. Very much appreciate the quick response.

Nellie Long

2 years ago

It’sLayla

a year ago

Ann Anthan

5 years ago

Very professional and nice. Kevin has been our master plumber for fifteen years. His apprentice, Austin, is also very pleasant and helpful. I always ask for Kevin when I call Lutz Plumbing.

Becky Drabik

4 years ago

Tara Zahner

5 years ago

Friendly, efficient, prompt and professional! Very pleased with today's outcome. Thank you for getting our house back up and functioning.

Charles Taylor

4 years ago

On time. Very knowledgable. Excellent service.

Mike McVey

5 years ago

Super prompt and did exactly what was needed.

Kaoru Martens

3 years ago

There were appointments available when I needed them. The technician was prompt, knowledgeable, thorough and friendly. He explained what needed to be done and presented options.

Jonah Seibel

5 years ago

Be careful. The service was good and I trusted the price would be fair based on the good reviews. 280$ for simple drain cleaning is too much.

Patty Campbell

a year ago

Gabe was on time, professional, and explained everything he did. He also left the space cleaner than it was when he arrived. Total win!
Highly recommend Gabe and Lutz Plumbing!

Jami Houk

5 years ago

Always friendly service!

cathi whim

5 years ago

Lutz plumbing is always very helpful and professional. They do business the right way.

Melinda Massey

a year ago

Absolutely the worst experience I have ever had when looking for a plumber. There is no reasoning with dishonesty. Your company should be ashamed of itself and your bad business practices. Hope you sleep well at night ripping people off their hard earned money.

Read the other low reviews. There are several reviews that describe what happened to me. $350 dollars to clear a line and it was not clear. They could not get anyone out for days while toilet water sat on my floor. After the fact they said they stand behind their word, but they didn't when I needed help. Luckily, I had the work done for $100 and was told by a real plumber I was taken advantage of.

In response to what Lutz will respond, I would like to say...it is your lie and you can tell it how you want to, but your low reviews have a consistency to them and I experienced your business practice first hand. Shame on you.

Scott Ling

2 years ago

I have used Lutz Plumbing for various problems over the past several years, and have always been completely satisfied with their services. They are always responsive, prompt, and professional. The past few calls were made by Kevin, and yesterday made by Brent. Both have been very respectful, providing a complete description of services and expected costs. Highly recommended.

John Hronek

4 months ago

Peter Gosserand

5 years ago

Service good. Price fair.

eric larsen

2 years ago

Paul Sheehan

4 years ago

Job done right. Although not cheap

January Johnson

5 years ago

Chris Werner

3 years ago

Very satisfied with recent experience with Lutz Plumbing to upgrade to a tankless water heater. Online chat to schedule the initial quote was a breeze and employees were always professional and courteous (important in times of COVID-19). After several quotes, Lutz Plumbing was leading in overall experience. Cheapest estimate for the identical model heater was icing on the cake.

RoofedDrgon428

4 years ago

Gary Beer

4 years ago

Arrived quickly and completed the job quickly and professionally

Leigh Wagner

5 years ago

Linda Lowe

a year ago

Elaine McCoy

5 years ago

Bill and Ricco are fantastic. Thorough, efficient and communicate everything. Thank you!

Beth Cochran

4 years ago

I really appreciated the two young men who came yesterday to clean out my slow kitchen sink drain. They were friendly, knowledgeable, and thorough. They did a great job, and while I hope I don’t need a repeat of that particular procedure in the future, I would certainly welcome them back. I’ve been happy with the results every time I’ve asked Lutz do a plumbing job!

Brandon Jackley

7 months ago

Was told the part would take 1-2 weeks. Didn’t hear anything after a month so I called and they said they needed to check with the technician and didn’t hear anything for 2 weeks so I called again and they said the part had just arrived. No communication during that whole time. We are a restaurant and we’re left with a leaking faucet for 6 weeks with no communication.

Brad Robbins

a year ago

We’ve been using Lutz Plumbing for more the 20 years. The techs have always been on time, professional and they’ve consistently done great work.

Connie Morris

4 years ago

Lutz is the best company for our plumbing needs. Quick response and repairs. Reasonable prices.

Dave G

2 years ago

Willis did an excellent job, was very respectful and on time! I would recommend Lutz Plumbing to all!

Sean Fuller

3 years ago

Lutz's crew was professional, proficient and kept the conversations about the repair options real! I sensed a genuine integrity when they were in my home.

Alan Heriford

4 years ago

Highly recommend Lutz for any and all plumbing issues. They are super fast, the technicians are skilled, and their prices are extremely fair. Easy to see why they have been in the business so long! Keep up the good work!

Nicole Judd

3 years ago

They were on-time, polite, professional, worked hard while he was there, left things clean, and wore shoe covers throughout the house!

Joe Serati

5 years ago

Lutz was very responsive to our call - coming out the same day and offered different hot water tank options. They came the next business day to complete the repair. Bill and Ed did a great job.

Julie Roth-Ramirez

4 years ago

My old sump pump broke, and my basement was quickly flooding in heavy rain. Within a few hours they had my pump replaced and the flooding under control.

Eric James

3 years ago

Lutz Plumbing is best plumbing company I have ever worked with. Their willingness to go above and beyond for there clients is second to none.

The ability to provide service in a timely fashion is unparalleled in this industry.

The quality of the work for what they charge is amazing and the best part is that they treat you like family!

MaryAnn Camacho

5 years ago

Our pressure regulator valve failed during the weekend causing all the pipes in our house to shake and bang. Luzt plumbing was on the job firsts thing on Sunday. Scott diagnose the issue in minutes and made the needed repairs in less than an hour.

Scott was courteous, professional, and super prompt. We are completely satisfied.

Dorothy Lambert

4 years ago

Fantastic customer service. Austin was great. He was helpful in explaining the issues with the plumbing.

Mike and Kelli Carlson

a year ago

We've had good experiences with them and most recently Trey did a great job with some repairs.

Stan Nice

4 years ago

Austin was fantastic! Finding a good plumber is tough. The Lutz Team is top notch.

Peter Ho

4 years ago

Very responsive when we had a water problem and needed a replacement water heater. Kept us updated on their arrival when they could not arrive during our time slot.

tasha johnson

a year ago

I had a pipe burst in between the walls of my two bathrooms which caused a massive water leak in my garage. I called Lutz plumbing and was able to get a plumber sent out with in the hour. This is the second time in less than in year that I have used their services. The technician they sent out was Trey. He was the same representative that I dealt with the first time I had a problem. He is very knowledgeable in his field and was able to track down the broken pipe quickly. He explained the different options I had to resolve the problem. Once I decided which way to go he was quick to fix the issue and restore the water service to my house. I am going to request that he be my service technician if I ever need anything else in the future! I will highly recommend him and Lutz plumbing to all my friends and family that may need any plumbing services in the future!

Taryn Breuer

3 years ago

Today I had an unexpected situation that required a plumber immediately! I am so glad I can depend on Lutz Plumbing! Thank you!

Katherine Mingucci

4 years ago

Phyllis Forte

5 years ago

Friendly and quick realiable service!

Edwin Miguel

4 years ago

Fred Meek

4 years ago

Plumber Brent very very professional friendly clean and explained what trouble was. Brent provided cost in advance. Made repairs promptly and professionally. Arrived on schedule. I’d call Lutz again immediately when I we need plumbing services in the future. Great service at a fair price..

Stuart Elliott

4 years ago

quick, efficient, complete

GeorgeAnn Doleshal

4 years ago

Very pleasant experience. Helpful and informative.

Neal Johnson

2 years ago

Their positive reviews are well earned. I've worked with Trey from Lutz Plumbing twice now and both times my experiences were top notch.

Professional service, personable technician who was more than happy to walk me through the work being done and answer any questions I had, and most importantly a quality end product.

These guys are my go-to from here on out. Pricing is (based on quotes I've gotten) similar to other options, but with a considerably better experience and quality of work. Can't recommend them enough.

Tom Bender

5 years ago

I got an appointment about 12 hours after I called. The plumbers arrived on time, knew what needed to be done, And, after a trip back to the shop for (sump pump and all of the necessary backups) they proceeded to install it with efficiency. I am very pleased.

Tullyhead

5 years ago

They were very friendly and professional! They had to search for where the leak was coming from and it was difficult to find. I am very happy with their service!

K Russ

4 years ago

I’ve had a relationship with Lutz plumbing for over a year and everyone I’ve met/spoke with from the company has been professional, courteous and most importantly honest. Scott performed a complicated sump pump installation for me last year and Brent came out today & couldn’t have been more helpful with solving my issue. I wouldn’t hesitate recommending this company to my family or friends.

Robert Nelson

4 years ago

Mat White did a fantastic job getting our hot water heater installed! I would recommend Lutz Plumbing to anyone looking for plumbing services!

RICHARD GIBSON

a year ago

Rudy Bonnstetter

a year ago

This was my first time using Lutz and I was very impress with the whole process. Hunter, the technician who helped us was extremely professional and knowledgeable. He talked me through everything he was doing and he made sure we felt really comfortable with the resolution. After the repair he took his time and did extensive testing to ensure that the repair addressed the issue. I am very impressed with Lutz and was very impressed with Hunter.

Sean Cooke

2 years ago

Josh Yeomans

a year ago

Jason came out to take care of an outdoor plumbing issue and did a great job. He took the time to listen to what I had experienced and translated that to what was technically wrong. He had the parts on hand and had the issue fixed very quickly. I'd definitely use Lutz Plumbing again.

Chris Watkins

4 years ago

Excellent service , prompt and and pleasant!

Tim Vandehey

3 years ago

Brent and his assistant were on time, total pros, fast, and knew their stuff. Friendly and accommodating, too. We'll call Lutz again.

Kari Thies

4 years ago

Brent and Ed were quick, efficient and clean!! Very informative of what the problem was and how to treat for it. I will be using them again.

Thanks guys!

Lori Robinson

4 years ago

Again, wonderful service from Brent with Lutz. He identified 4 leaks under my sink. Two of them I didn't know about. He was here promptly at 8am and was finished by 10:40. Beautiful job replacing old pipes, switching out the sink, faucet, and garbage disposal. The quote was provided before the work started and he tested each new part that he installed before he left. He also showed me what he installed and walked me through the upgrades.

Ally Bishop

2 years ago

Tech came out today and also installed new water line. Professional clean courteous and did the job quickly and efficiently. Would recommend and definitely use again.

Robert

4 years ago

Plumber was scheduled for 11-1 pm time frame. Shows up at 11 on the second. Looked at our issues and had us a quote with labor included in 20 mins. Clean,fast ,effecient,pleasent to deal with. He was complete and out the door by 1:30 pm. Could not ask for better service.

Randy Ritchie

4 years ago

Austin was incredible. Very thorough. Kept me informed.

Edward and Laura Cho

4 years ago

Austin and Matt were respectful, courteous, and knowledgeable. They discussed several scenarios for our repairs, and they were transparent in their interventions. I hope we never need to call a plumber again, but we are glad to know we can call on an excellent caliber company.

Kathy Davis

4 years ago

Oh my gosh...Lutz provided the best customer service I have had in a very long time! From Kiera, who took my call and she dispatched a service provider who arrived at my house minutes later (I was lucky because there had been a cancellation); to Austin, a very professional, courteous plumber who explained things very well and worked to ensure he was able to offer me the best price; to Ed, another very professional, friendly plumber who returned to my house with Austin and the new sump pump, helping his colleague with the job - the entire process could not have been better. A mere 2.5 hours after my initial call to Lutz Plumbing, I had a brand new sump pump installed and happily pushing water away from my basement. I will always use Lutz for future plumbing needs.

Brandon Welch

3 years ago

It is hard to find quality people to do quality work, Lutz is an exception to the rule. Prifessional, efficient and problems solved. Thank you very much-

BW

Michelle Blankenship

5 years ago

Friendly service and affordable. Called for a leaky pipe at commercial rental property. Very happy!

Martha Crane

3 years ago

Very happy with Lutz service. Fixed a mistake caused by another plumber.

Dennis Hawk

3 years ago

They came out on a weekend and unraveled a mystery in a very old sewer line. Found the problem, fixed the problem, and explained in detail what they found and what they did to fix it. Outstanding.

Andrea J

4 years ago

We love working with Lutz Plumbing. Brent is always personable and the staff is helpful and friendly.

Gray wa

a year ago

Michael Lach

4 years ago

Austin and Ed replaced water valves to our washing machine. They were excellent on the installation and clean up and timeliness. I recommend them highly.

Todd Middleton

3 years ago

Fantastic experience working with Lutz Plumbing! They communicated very well, were able to come earlier than anticipated and were also very affordable. They took a look at all of our issues / concerns and were able to get all of the quickly fixed. Will absolutely be using Lutz again if we need other plumbing work done!

Clarence Minnenhall

5 years ago

Greg Comiskey

2 years ago

Scott replaced a hot water heater and a couple toilets at our new house. Very efficient, professional, answered all my questions. Can tell it was high quality work. Will use Lutz again.

Shawn S

2 years ago

Scott with Lutz did a great JOB as always. We use Scott to help our pool company when we have difficult plumbing needs. We have not found anything Lutz (Scott) has been able to fix! Priced well also!

Ava Van Roekel

a year ago

Laurel Reinhardt

6 years ago

Bill has been a pleasure to work with. He's very professional and did an excellent job! We've used Lutz Plumbing twice now and will have them on speed dial.

Brady Bannister

5 years ago

Excellent, prompt, and professional service. Will use again...hopefully not any time soon.

Francine Winn

3 years ago

My experience with Lutz Plumbing: arrived when they said they would, worked quickly and professionally, reasonably priced, respectful of our home. I would and in fact have already recommended them to some friends and family.

Alex Kropp

2 weeks ago

Scott and Alex were awesome!

Marc Finke

2 years ago

Totally the worst plumbing company experience I have had in many years of experience with plumbers. They called and changed the original appointment time window the day I made my appointment. They gave me an appointment window of 12-2pm. No one called or showed up. I called them to follow up at 2:30 and they said they were running behind and would be coming by 4 pm. 4pm comes and goes with no call or showing up. A technician finally calls me at 4:35pm and tells me he is now 30 minutes out. I tell him the service I need is to simply replace the wax ring around my toilet. He quotes me $447!!!
This is absolutely ridiculous for parts that cost under $10(wax ring and new bolts) and simple labor of pulling and resetting the toilet- 30 minutes maximum. I told him do not bother coming out!
Do not waste your time and money with this company!

Amy Cox

3 years ago

Very courteous and professional.

Judy Popper

5 years ago

Called several plumbers in a panic - Lutz was the only one who let me talk to a real plumber immediately, who could give me an exact time of arrival. Which is what you need in a weekend emergency. Bill was terrific - professional, punctual, fast, and friendly. And only slightly more expensive for the weekend call. Very pleased.

Aaron Hammer

4 years ago

They helped me out when I needed my plumbing needs most. Thank you!

Thor Mjolnir

6 months ago

Jennifer Rich

2 years ago

After two different plumbers tried to install our reverse osmosis system, Brian from Lutz Plumbing came and successfully installed the unit in no time. I’m very happy with them and would use them again.

amy aligo

5 years ago

If I could give Lutz Plumbing 10 stars I would. We had a pipe burst last night at 9:30pm. Kevin called me back within 5 minutes and said he was on his way- WOW! He had the pipe fixed within an hour and we could sleep easy for the night! He was so knowledgeable, and gave us some recommendations to help with freezing pipes in the future. We are so happy that we called Lutz Plumbing! Kevin, you are my HERO! Thank you so much!

Nick Boehm

5 years ago

Scott with Lutz came to repair a leaking shower drain at our home. He was straightforward and professional, giving me options (PVC and brass) and explaining the costs and benefits of both in a clear manner with no pressure. That's more or less what I would expect from any company. But, what really impressed me is that I was home with my toddler who was taking a nap, and Scott made sure to work as quietly as he could - it worked, kiddo slept right through the whole service call! He didn't have to go that extra mile, so I really appreciated that.

Mike Millikan

5 years ago

They were great! Kept me informed on their progress in getting here, arrived when they said they would, were very friendly and knowledgeable and finished quickly. Price was lower than I expected. I would highly recommend them.

Wanda Allred

4 years ago

They didn't want to help me with plumbing issue

Julie Meditz

11 months ago

Jason came out on a Sunday and we could not have had better service. He was polite, professional, took care of our plumbing issue. Highly recommend! Jason also did work on my parents home and they were extremely pleased, as well. We always have great service from Lutz.

Rose Mary Walsh

5 years ago

I can’t say enough good things about Bill and his apprentice! Bill replaced shut off valve and t-joint under the sink that had a little leak. They also anchored down a toilet by adding some kind of extra plate and drilling holes in tile to set bolts. I don’t know if I am using plumber language but they sure solved a big problem for me.
They also gave good advice regarding polybutylene pipes.

William Mutch

5 years ago

yi teh liu

4 years ago

Austin is an incredible and knowledgeable plumber. He solved the issue with my washer and provided great options if things didn’t pan out.

Marvell Kellogg

a year ago

Cameron was great.

ChiefS95 GoChiefs

4 years ago

Richard Dierks

4 years ago

Carey Bulkley

10 months ago

Lutz was a pleasure to deal with all around. I called because I needed some plumbing moved for a bathroom remodel. They scheduled me quickly for an appt and were very proactive on communication the day of my appt about who the plumber was and when they would arrive. Our plumber, Jason, was fantastic. He completed the work with great attention to detail and we could not be happier. We will definitely use them again. Great service all around.

Scott Edmisten

5 years ago

Scott, and Austin did a great job

Cathy Harding

3 years ago

Great, friendly service, and was able to schedule the work quickly,

Mary Euston

a week ago

Excellent work- Hunter took pictures of all the work done and explained every step of the repairs; he also took care of a maintenance issue that would have cost me more in the future had it not been done. Great job, very efficient!

Mike Hollen

2 years ago

Great service. They were on time and fixed the issue quickly. Very helpful and kind. Answered all of my questions and showed me how to fix/gave me advice so that I could do it myself if it happens again. Very affordable. Highly recommend

Rebecca Wallick

2 years ago

Brett Pitts

4 years ago

JayGee Mohr

2 years ago

Their 'tech' came to run the main drain for our business' building.
I guess he did but didn't even grunt at us when he left.
The only way we knew he 'worked' is because he rubbed his grubby self all over the walls in the Head, staining TF out of them.
I was planning on painting, just not yet.
Thanks a Lot whatever your name is; we never got that either.

Sara Sedgwick

2 years ago

Both of the technicians who came worked efficiently and gave me some good advice. They have fixed an issue that I have been dealing with for a long time and gave me advice on how to keep it from being an issue in the future. I will definitely use Lutz Plumbing agin.

T Mccabe

5 years ago

Great service as always. Very honest and professional people

Kendall Riley

5 years ago

Great company very friendly and knowledgeable staff

Brett Burns

a year ago

Angi Weaver

8 months ago

JT and Mike installed a new tankless water heater. Arrived on time, explained the process, kept everything very clean and were extremely friendly and professional. I always recommend Lutz Plumbing to friends and family!

Cheryl Rose

4 years ago

Great experience! Austin was great. He was very informative and honest. Will definitely use Lutz again.

Ken Persky

3 years ago

They charged me over $300.00 to snake a drain........very expensive for basic services. I can only imagine what they would charge for a larger job.

Chris Lassen

5 years ago

Very friendly and professional.

Tayler Spencer

4 years ago

Had Bill and Matt come out to fix my problem and they did a great job. Very professional. Would recommend this company to anyone needing plumbing work done.

Mary Reffett

5 years ago

Arrived a little early after calling ahead. Prefer vs running late. Able to diagnose problem. Now I order a part. Nice repairman

Zhalih Para

4 years ago

Very friendly staff who stand by their core values, great family business. Love doing business with them.

Dan Bates

a year ago

Trey and Reed were a great team! Installed a new water heater and softener, replaced a faucet, and various other tasks. Very open communication, Trey was able to answer any question I threw at him, and the quote pricing was well explained and matched the final invoice. Excellent professional work, didn't leave any mess, and quick to respond. Thank you!

Sue Betow

2 years ago

Very pleasant experience in an unpleasant situation! We had a pipe clog in our lower level at 6:30 pm which caused 3 toilets to clog, and 2 showers to overflow with water. After calling 5 other plumbers who couldn't get to me until the next day, I thankfully reached Lutz Plumbing. A serviceman called me within 5 minutes of receiving my information, and arrived at my house 40 minutes later. In less than an hour he had everything working correctly. Very personable, professional, and knowledgeable about the situation. Would highly recommend!

Jason Gorman

4 months ago

Bruce

3 months ago

Trey did an excellent job installing a new 2&1 water softener tank system replacing our old 20 year old tank including at a good cost also explaining the new system. Highly recommend Lutz Plumbing.

Lori Rosebrough

4 years ago

Scott was so knowledgeable and took the time to explain everything thoroughly. Would definitely recommend.

jawaid Mehmood

a year ago

We called Lutz plumbing Inc to install the shut-off valve behind e refrigerator plumber came to install it took almost 5 minutes to do the job plumber charged $352 when we asked him how much do you charge hourly he said we go by the book which book? he did not know the next day we found out that the work he did was so poor because it was leaking behind the refrigerator we called Lutz then they sent the plumber to fix the leak.it is called ripping off by the book,

Papa Wally

5 years ago

I called for service and in less than a half an hour the tech was at my home. In less than 2 hours from my original call I was ready to go with a new water heater! Great service!

Tim Snyder

a year ago

Willis was the man and helped us out in a pinch. He went above and beyond. Thank you Lutz for being available on the weekends.

Jessica Taylor

7 years ago

I called this plumbing service yesterday at 3pm. They said they were down a plumber, but pretty sure they could get to our office before we closed at 6pm. They later called and said they would not make it, and would contact us at 8am to let us know when somebody would be out. We are a business with one toilet, that is not working. They didn't call until 9:30am, and then they cancelled because somebody else had an emergency, and offered to come next Monday (today is Thursday). I could have called 5 other plumbers in the mean time if they had just told me they couldn't come.

Aaron Pennington

2 years ago

Lutz was fantastic to work with. Their communication and customer service focus really are amazing. I called them recently for a minor issue, they quickly coordinated a time to come to my house to fix. Before the appointment time, I got a call from the technician (Brent) and then immediately also got a text with Brent's profile with the company. It included a picture of what he looked like, his experience level, and hobbies he enjoys. This is a very unique touch from a customer service standpoint, to send a picture and profile like this so I knew what to expect as a customer. Brent quickly reviewed my issue, explained their up-front pricing approach (so I didn't have hidden fees after work was done), and then promptly resolved my issue. I would highly recommend Lutz for any plumbing needs!

Mary Gannon BSN, RN (Chief Nursing Officer)

5 years ago

Bill and LJ were awesome - explained what needed to be done about my refrigerator water line and what my options were and then executed flawlessly. Would definitely call on them again should the need arise for additional plumbing services.

Eric Mott - Envision Home Team

5 years ago

Brent was awesome! Showed up as scheduled, took care of what I needed done, and then some! Being a Realtor from Denver and not knowing anyone in Leawood, a referral from a Realtor associate I know out here, Ann Walter ReMax, came through referring Lutz. Nice work all around. Thank you!

Cindy Dalton

3 years ago

On time, professional and polite service. Would recommend Lutz highly. Edwin was very helpful and knowledgeable. He explained everything he was doing and answered all our questions.