Best Video Inspection in Austin TX

Great experience from the start to finish. Eddie showed up promptly and fixed our issue with both toilets. He was very professional and went above and beyond in helping with the issue. Will definitely use this company again and recommend them to anyone for their plumbing issues.

Jain Martinez was awesome. He identified and fixed our issue right away. Very professional.

Due to COVID I’m still very pressed on money since I work in the service industry. Work isn’t full-time yet. Needed some toilet repair and these guys didn’t overcharge with petty fees other companies were pushing. Costs were in the hundreds of dollars for simple repairs, so no one wants to support those kids of platforms. I highly recommend this business for their affordable pricing and good craftsmanship.

The plumber sorted out the problem within a half hour of arriving. He was polite, helpful, quick, and cleaned up after himself. My only observation is that the service was inordinately expensive for a clogged drain.

They were very responsive when I needed prompt help for a backed-up pipe. They gave me a two hour arrival window but called exactly 15 minutes before the start of the window to ask if they could make their way over. When he arrived, he was upfront about what work would be needed and what it would cost to seek my approval before starting. The work was fast, clean and friendly.

We first called Johnny Rooter when our sewer backed up at 4pm on Christmas Eve with family staying at the house, and they had it fixed by shortly after 7pm. And there wasn't even an extra charge. We've used them several times since then for various plumbing issues, and the staff is always efficient and easy to work with.

Best plumbers around

5 PLUS STARS! These guys are a DREAM TEAM, to Jason, Korteze and Dustin THANK YOU SO MUCH. The guys are professional, and proficient, they know what they are doing, and so very gracious about answering my five million questions.?? We bought a house that needed some love, from the toilet to replacing my water heater after a flood on Christmas Eve, to replacing the timing on my showers and tubs. I couldn't be more grateful for these highly skilled professionals that are honest and fair in pricing have great communication and over all provide a service I would recommend to everyone who is in need of plumbing services. I am so happy with their work they move fast and do an incredible job. Though I hope I won't need plumbing assistance for a while, I know exactly who I would call without a second thought. Thank you again to the Plum Quick Team y'all are THE BEST!!

We had new countertops and a new sink installed so we needed a plumber to re- install our garbage disposal and re-attach our faucet. M1 Plumbing was able to come out the very next morning. Thank goodness, because it's very inconvenient not having an operational kitchen sink.Travis was awesome! Extremely nice and very professional. I decided to purchase a new faucet for a guest bathroom as well, and he was able to install that on the same trip. Thanks M1 Plumbing. Great job!

They were able to come out way faster than anyone else, did a good job, and we’re reasonably priced.

Prospective employees BEWARE- they will hire you on with big promises, bragging about being understanding of family needs, and then pay you with paper checks and let you go with NO notice and no severance because they find someone more desirable (meaning someone they don’t have to teach, even though that’s the whole point of hiring an apprentice) to them in the moment, rather than honoring what they told you in the hiring process. Imagine letting someone go and using being slightly late twice due to your special needs child needing additional help those mornings as your ammunition, and then handing you a $200 check for the week without an ounce of guilt, knowing you have a child at home dependent upon you. Absolutely sickening.

My kitchen sink was backed up and they came out quickly. The plumber was a nice guy and explained the repairs to me. I think i got a fair price and it was done quickly.

Simply fantastic. I met with them due to an issue with my new custom home having some issues. Seems that the original plumber did not do the job correctly. Brendin went out of his way with several follow up phone calls to help with assessing the issues. Seems that the house was plumbed with two tanks with parallel sets of lines when the tanks should have been in series AND a check valve was forgotten for the hot water recirc pump! They suggested and replaced two less efficient hot water heaters for one with an on demand heater to supplement when needed. So far my electric bill has been cut in half! The crew showed up at the appointed date/time with all needed equipment, were very polite/respectful, and fixed all the issues for a great price! It would not be possible for me to be happier with their service.

These guys were awesome! I had a massive leak under my sink and tried one company that didn’t even answer the phone and then this one who replied, was kind and prompt. Not only did they fix the issue they went above and beyond to replace the long awkward pipes we had and reposition our garbage disposal to make more room under our faucet. Rare is the service that goes above the call of duty these days. Many thanks to you guys!! Highly recommend. (And they wore masks, so respectful of the times too.)

It is well worth the drive from anywhere. This is my 2nd visit. It is quite in depth in the history. It is the jewel of Fredricksburg and then there is the rest, which is food and fun.

I've been trying to get them to solve an electrical issue at my location for over 6 months. They could not and they said they would send me the contact information for Eaton who could. Still have not heard back from them after several follow ups. Looking to cancel my HVAC PM agreement with them because the service is no good. Always nice people but they just can't get the job done correctly.

My tile was raising on a slab foundation. To rule out the plumbing, I wanted a static test on the fresh lines and drain line. I set an appointment and explained that this was a rental and that keeping the interruptions for the renter to a minimum was paramount. Fast forward two days later - the plumber shows, claims to not know that the job was for a pressure test, and doesn't have all of the tools or the help necessary to complete. Somehow, he does a fresh water pressure test and finds that the leak meter is spinning quickly. Bingo - we have a known problem, I schedule another appointment one week later (that is when the plumber had availability).Today, the same plumber comes back prepared to reroute the freshwater. However, today the leak meter isn't spinning. After pressuring both the fresh and drain lines, no leaks are found.My complaints are 1) this company has bad communication. The plumber showed up not knowing the job and not having the right equipment. Furthermore, most of the confirmation of scheduling/rescheduling was me reaching out to Neighborhood Plumbing and Drain vs. them calling me. 2) it was expensive. I was charged nearly the same amount each time...I cannot help but think having two trips and repeating part of the same process each time lead to extra hours.

Fast efficient service and they fixed our leaky sink!

I got a last minute appointment with Cody from Supreme, and this was after the hard freeze on Christmas Eve 2022...I thought I would have to wait a week, but the leak I had, they took care of it that morning for a fair price. These are my go-to team from now on.

Our cast-iron clean-out collapsed. Starr evaluated and promptly performed the repair. Thank You! Great Job!