Best Emergency Plumbing Problem in Austin TX

Best plumber around! Super professional, punctual, and, most importantly, honest. Our water pressure went down to almost zero within a few hours yesterday. After the city said it was a major problem on my side, I called Rooter-Man because he was recommended to me by a friend who used them for major plumbing repair. David was at my house within 2 hours of my call. After I told him what was going on, he correctly diagnosed my problem (which was not what the city technician said it was), fixed the issue, and saved me several hundred dollars in unnecessary work.

John is friendly and professional, trust worthy and efficient. We are happy with his assessment & knowledge. Great service repair person for Radiant to have working for them, any company or customer is lucky to have him. Thanks!

Great service. Very prompt. Highly recommend!

I appreciate working with Oscar, he was awesome. He receives 5 stars in my book. Roto-Rooter gets 4 stars for price.

Had toilet tank repaired. Technician was very courteous and professional. He explained the problem and replaced the needed tank part very fast.
Thunderbird Plumbing will be our plumbing contractor for any/all future plumbing issues.Recommend highly.

We used Plumb Master after hours to fix a broken fitting, the tech was very knowledgeable and did a good job on the repair. The issue we have is with the cost of the repair. Initially the tech thought it was one issue and quoted the repair to be around $2,000, since they thought that a large portion of a copper pipe would have to be replaced. Once he began the work it turned out to be something much simpler, basically a fitting on a pipe was cracked and had to be replaced. The two fittings that were replaced cost less than $50 and the time that was spent was 3.5 hours. 1 hour to travel from our house to the shop to pick up a part, 45 minutes to let the cement dry on the PVC fitting, and 2 hours for the repair. The final cost of the repair was over $1400 for replacing two fittings that cost less than $50. I want to be clear, the technician did a good job, my point it that the cost of the repair is excessive. I understand that this was done after hours and there is additional cost to that, on the bill I was charged a after hours fee, which I am more than happy to pay as it was a Friday night. I called several other plumbing companies just to see if what I was charged was inline with normal practices, this does not seem to be the case. I did call plumb masters to try and see if they could explain to me why the charge was so much and the gentleman on the phone basically said that was the cost because of the tool that was used. If your repair can wait and you can shop around I would recommend that you do that.Response to owner - The work that was done was completely different than what was quoted. The initial quote was to replace a large copper pipe, which was not done because that was not the issue. The issue was a fitting that had cracked, that is very different than replacing a large pipe. I am not disputing that a plumber needed to do the work and that required a skilled technician. The cost that was charged to replace a pvc fitting should not have been over $1400, that is just taking advantage of the customer.

David was terrific. Knowledgeable, professional and polite. Moore & More exceeded my expectations. Thanks!

I went through two plumbers via my home warranty (American Home Shield) before giving a call to Johnny Rooter. Not only was Cameron able to fix my sink stoppage/clog with professional ease, he was a really cool guy! I will recommend Johnny Rooter (and Cameron) to everyone I know and will personally not be using another plumber while I live in Austin.

Did a very professional job and was very helpful with questions I asked. Would recommend them to everyone I know.

Ryan was absolutely outstanding! After experiencing a clog in our sink, Ryan came out to diagnose the issue. Turns out we needed more than an unclogged drain, but Ryan and his team were fast, efficient, and so nice! Prompt customer service and a fantastic job.

Goettl came to do Flood Prevention Maintenance Check and technician Josh was great! Answered all our questions and was very professional. Glad we use Goettl.

Great service - Cody arrived on-time and called ahead to confirm his scheduled arrival. Was very efficient and helpful - I had a leak to fix, which he diagnosed and repaired promptly; then I had several valves to replace, which he did efficiently and quickly. He understood and explained problems I was having and advised me on how to take care of them.Company works by the hour and openly provided hourly rates on the phone. Final bill was as expected. Great group to do business with - will definitely call them again if I need plumbing help.

I really appreciated the timely response to my service request and they explained everything during the process.

Outstanding customer service, excellent workmanship, reasonable price. This is my new plumber. They saved the day.

I used this company for my shower installation and am very happy with the result. I was able to get a great-looking, pristinely clean bathroom that I use everyday.

Jason was very knowledgeable, was able to identify the problem and fix it for us. Highly recommended plumber ?
Thank you so much

Satisfied with the work performed.Billing was a bit sketchy.Zen wanted me to give him my credit card info over the phone without me seeing an invoice first.It wasn’t until I insisted on getting an invoice emailed or a link sent to me so I can pay online, that he finally agreed.I shouldn’t have to give my credit card info over the phone to a technician. Ever.

Honest people, fast experienced workers, and at a great price!

We called Lakeway Plumbing Co. when we noticed we had a leak. The company sent Antonio and Hector who found the leak immediately without tearing up our yard. They repaired our lines and replaced our PRV the same day. They were conscientious, hard working and honest!

Mike was professional and knowledgeable - diagnosed the issue over the phone and able to fix it in no time at all. Great service and will certainly use again.