Best Custom Plumbing in Austin TX

I would highly recommend this company to anyone and everyone! They came on short notice and did a fantastic job of fixing my gas leak, they were quick and professional. I want to thank them for keeping my family safe!

Called for a emergency yesterday as my toilet was flooding my downstairs and could not be told no one was available for emergency until I gave all my information......shouldn't you tell me if someone can come first? Have my info to just be told no one available

They were able to get me on the schedule right away. Evan was the plumber who came out, and he was great -- very professional, nice, and clear about what needed fixing, why, and how much it would cost. He cleared a clogged pump toilet and replaced a leaky outdoor spigot, bringing it up to code. Highly recommend!

***HIGHLY RECOMMEND***From beginning to end I was taken care of. I had called multiple (five) companies (going down Google's list - they really should put Economy at the top) and they each told me No, we don't service mobile homes. But not Economy. Shay (sp?) was immediately accommodating. Very sweet, very reassuring, and managed to squeeze me in somehow. SOMEHOW, I have no idea, but she moved mountains for me. Then there was the technician, Grant. He is legit an angel sent down from the plumbing heavens. Good news is, I can have you up and running in 20 min. It was an emergency, I was super frustrated, and they literally saved my day. 1000/10, will definitely use again.

Noticed a leak at our rental property right before a new tenant was to move in. It was also right before the freeze in Austin in early February. Made many frantic blind calls to various plumbers and plumbing companies in Austin (I don't live in Austin) and finally talked to a real person - Fabian- with L & P Plumbing. He went way beyond anything I expected after I described our issue. He actually went over to the house, crawled under to assess the problem, turned the water off so it wouldn't freeze, went back over a couple days later to turn water back on for the gas company and he did all this even before I committed to them doing the repair and without asking for my life history or a credit card number or a deposit. They were prompt, honest, fairly priced (as far as I know), did the repair quickly, worked with our tenant, and exhibited great customer service. I strongly recommend L & P Plumbing and will rely on them for our future plumbing issues.

$4000 to find and repair water leak!!!!

We used Plumb Master after hours to fix a broken fitting, the tech was very knowledgeable and did a good job on the repair. The issue we have is with the cost of the repair. Initially the tech thought it was one issue and quoted the repair to be around $2,000, since they thought that a large portion of a copper pipe would have to be replaced. Once he began the work it turned out to be something much simpler, basically a fitting on a pipe was cracked and had to be replaced. The two fittings that were replaced cost less than $50 and the time that was spent was 3.5 hours. 1 hour to travel from our house to the shop to pick up a part, 45 minutes to let the cement dry on the PVC fitting, and 2 hours for the repair. The final cost of the repair was over $1400 for replacing two fittings that cost less than $50. I want to be clear, the technician did a good job, my point it that the cost of the repair is excessive. I understand that this was done after hours and there is additional cost to that, on the bill I was charged a after hours fee, which I am more than happy to pay as it was a Friday night. I called several other plumbing companies just to see if what I was charged was inline with normal practices, this does not seem to be the case. I did call plumb masters to try and see if they could explain to me why the charge was so much and the gentleman on the phone basically said that was the cost because of the tool that was used. If your repair can wait and you can shop around I would recommend that you do that.Response to owner - The work that was done was completely different than what was quoted. The initial quote was to replace a large copper pipe, which was not done because that was not the issue. The issue was a fitting that had cracked, that is very different than replacing a large pipe. I am not disputing that a plumber needed to do the work and that required a skilled technician. The cost that was charged to replace a pvc fitting should not have been over $1400, that is just taking advantage of the customer.

Mr david moore is my hero called this morning with clogged drain and he immediately sent a team to my house to fix problem i was under a lot of stress and felt alone and hopeless thanks to him he gave a sense o f relief and assurance that my life will be okay i have mental health issues ( depression, and suicidal thoughts) his team were very professional and knowledge able and have great comuniction skills i honestly believe that he saved me from losing my mind thank you so much his team also treated me like i was important to them always a plus again thank you moore and more plumbing.

Worst plumbing experience in 15 years living in Austin. Benjamin Franklin Plumbing was booked via HomeAdvisor to come to my house between 15:00-18:00 on 07/06/19 to fix a small bathroom facet leak. At that time on 07/06/19 Fred called and let me know that they were stuck on a job with another customer with no water. I agreed to postpone their visit for a week since the existing customer’s need was greater than mine. Fred stated that in appreciation of my understanding he would reduce the callout fee to $59. This meant the costs of the job would be $59 plus parts which were a replacement putty plate for a Delta faucet (a standard item that costs a few bucks). The new appointment was set for 08:00 on 07/13/19. At 08:20 Benjamin Franklin Plumbing called me to check that I was home. I pointed out that their plumber was 20 minutes late and was told that they do not even dispatch a plumber (despite an appointment having been made) until they confirm the home owner is at home. After 09:00 the plumber arrived (with no parts), sat on the edge of our bathtub for 20 minutes complaining about getting his computer to work, not even looking at the job itself, then stated that the cost of the job would be $646 to rebuild the faucet. This price included $152 to go collect the part that he hadn’t brought with him. Needless to say I was absolutely disgusted by this behavior. Not only did the plumber not inspect the required work in any meaningful way but trying to charge us $646 for a job that should have taken 20 minutes and which Benjamin Franklin Plumbing had already stated should have costed less than $65 was totally and utterly unacceptable. I therefore asked him to leave, logged on to YouTube, figured out how to perform this simple operation myself, collected the part from a local store, and completed the work. What trade organizations need to realize is that in an age of easy access to information on how to do their jobs, their only differentiators are their integrity and their customer service. Benjamin Franklin Plumbing possess neither. My recommendation is to avoid this company at all costs.

PROFESSIONAL AND GREAT CUSTOMER SERVICE. INSTALLED WATER HEATER IN ATTIC AND CLEANED UP AFTERWARDS. HE SMOOTHED OUT THE INSULATION THAT WAS DISTURBED DUE TO THE INSTALLATION. COURTEOUS AND ANSWERED ALL OUR QUESTIONS ABOUT JOB. WILL DEFINITELY CALL FOR OUR NEXT PLUMBING ISSUE, WHETHER SMALL OR LARGE.

Best price in town. I went with a tankless water heater, and am very pleased. The install for it went well, and Barry went above and beyond to ensure my satisfaction. If you have any issues with your install or labor, let Barry know and he will take care of you.

Yuri is great! He's very nice, professional, and timely. He seems to take pride in his work. I would highly recommend his services. Thanks again, Ciao Plumbing!

5 stars! Good plumbers.

A profession relational service personnel
Thank you

Republic Pipeworks has completed both commercial and residential plumbing projects for me and I cannot say enough about the quality of the work.Everything is done in a timely fashion and usually has a discount on certain repairs or replacements.Jim Seiler is most knowledgeable and personable in all the work that he does and I highly recommend trying out his service.

Alex and Mike were great and very helpful. Thank you very much

I’ve used Nathan’s Plumbing on two separate occasions, this time happened to be a clogged clothes washer drain. Even though the problem turned out to be more of an issue than what he originally quoted me on, he still honored his original quote and got the problem resolved in a timely manner. I’m very happy with the service I received.

He did tell us the problems gave choices, and finished work as we wanted

Dishonest & uncompromising.

I highly recommend Delta Plumbing. I had over 2 inches of water on the first floor level of my house. It was around 10am on the Sunday before a Monday-Federal Holiday. I could not determine the source. I was not able to get service promptly with any of the chain plumbing companies and found Delta Plumbing via Google search. Delta Plumbing showed up in less than 30 minutes. The problem was diagnosed within 15 minutes and a suitable course of action was agreed upon. Additionally, the price was explained to me before arrival and I paid the exact hourly rate no issues at all. The plumber (Jason) was proficient, courteous and professional. I would definitely use Delta Plumbing again and highly recommend them.