Best Drains And Pipes in Indianapolis IN

I called for unclog drain and diagnose. The customer service was great. Scheduled for me the next day earliest available. Seth T came on time, very professional and polite. Explained everything well before and after the job done as well. He did an excellent job. I recommend hope for punctuality and quality service.

We had an overflow in our laundry room. Derryck Taylor came over from Pristine Plumbing and knew right away what our issue was and helped us address it. The communication from Pristine was excellent. We were contacted immediately after making our request and were provided updates including a text with the name and a picture of the service technician. Overall a great experience and we will use them again if we have another issue.

Amazing service. My master bath toilet flooded into the laundry room below while I was in process of moving into our new home. The team came out immediately and fixed me up. Excellent communication and good people. Highly recommended.

My heater was coming on them immediately shutting off, thus my house was about 5 degrees colder than the thermostat setting. A tech came and inspected the furnace and quoted me $2100 to replace the computer and asked if a sales rep could come to quote me on a full replacement. I agreed to meet with a sales rep the following day. Before the sales rep visit I got a second opinion on the heater, the 2nd company said all my furnace needed was to clean the flame sensor, which after quick cleaning was good as new. Its now been a couple of weeks and the furnace is working perfectly. Very disappointed to receive a $2000 quote for something that just needed cleaned. Beware, they are dishonest.

Very professional. Gordon Plumbing did the repair work very quickly and cleaned up the mess afterwards. I even got a phone call fifteen minutes before he showed up to let me know he was running a little late.

Hayden was very professional and helpful. I had a different company out the day before they advised the drain was full of grease and would need to be jetted. Mr. Plumber came out and was able to get my sink drain cleared in a matter of minutes. He cleaned everything up and arrived early durning a blizzard ! Definitely recommend using this business.

Professional. Efficient. Cleaned up after job.

All points plumbing was assigned to come and fix my bath tub through my home warranty company Choice Home Warranty. They reshceduled more than five times and I would rearrange my schedule and wait for them to show and they always had excuses. Finally, I was able to get a time when someone was going to show up but the technician told me it was going to be around 10:00 at night. I told the technician that was way too late to come to my home. I finally was able to get a technician out to my home after calling and complaining to my home warranty company about them not showing up and they had called the agency and told them I wasn't home when they showed up in the past which is not true. When the technician finally came to my home after I he was over 2 hours late for the appointment and I had to call beg someone to please come and assess my issue the technician walked right in asking how I would pay my co-payment before he even looked at or addressed the issue that I had been waiting for over one month to be fixed. The technician explained the reason why both of my bathtubs were running the hot water so slowly was because of something with the faucet. When he called my warranty company they said I needed to call the manufacturer of my faucet and have them send new faucets but my home warranty company said they would cover the cost of the labor. The technician told me not to worry he had extra faucets in his shop and he would return in three days to install them. He told my copay and went and sent a totally different diagnosis other than what he had told me which he knew would not be covered by my home warranty company. Two days later after I called and complained to my home warranty service about the horrible experience I had with this company the technician sent another diagnosis where he stated my plumbing issues were marked unnecessary which is untrue. Both of my tubs are dripping out hot water, there is no power and no flow. I am a bath enthusiast and cannot take a bath because it takes over 45 minutes to fill my tub and by the time it fills the water is cold. There is barely enough water to take a shower. I am a travel nurse practitioner and I have been on the front lines for the last year in and out of hotels and I was looking forward to be able to take baths again in my tub since I hadn't been able to because I have been living in hotels for the last year. I also diagnose and treat patients and never have I told a patient one thing, put another thing in there chart and then went back and changed their diagnosis without notifying them of my supporting clinical findings for the change in diagnosis and the treatment recommendations. It is unethical and immoral to lie to a customer, saying you will be back to finish a job when u have no intentions of doing so and than lie so you wont have to come back and do the work you were paid to do. I still cant take a decent bath or shower, I have to pay out of pocket since the technician lied to my company and he said I had sediment in my water heater, and replace the water heater which in some circumstances it can be covered but not the way in which the technician lied and said it was due to sediment. The technician also had a horrible cough, wore his mask more like a chin strap than a face covering, I have taken care of hundreds of Covid-19 patients across the nation and I was scared to have him in my home with this barking cough but thank God I'm fully vaccinated.

Mansfield was great to work with! Would definitely use them again.

They let you know every detail when why where and how come. Excellent work ethic

Had Roto Rooter out to clear the main line after hours on a weekend. The technician, Zo, was friendly, professional, and very thorough. Will use them again.

Danny arrived at the agreed upon time, assest the leakage from dishwasher to disposal, offered 2 options. He completed the job by removing a leaky part of the rubber hose. Did an excellent job.

Very professional prices are awesome for what OG does on time very good experience overall

They always respond in a timely manner.

Used their services several times and always quality work completed on time. We had slab leaks and this team was the only team (out of four quotes) that had a TRUE solution that addressed the root cause and saved me money!

Prime Plumbing & Drains is the best. I contacted with what I thought was a small problem, but soon became much bigger...They were responsive to my needs and fixed the situation immediately. I have worked with many service companies and Prime Plumbing & Drains is by far superior to the others I have used. I highly recommend this company!!!

Nice guys..... great service..... great price!